Great little shop. This was a couple months ago, only writing now.
Ryan is great.
Pros:
Fast, on-schedule, on-budget. They recovered all my data from an external hard drive.
Cons:
Price, I think. I don't really know what the going rate is in that niche of the IT industry, but as far as I could tell (three different vendors), seems on par. Not a great deal but not a rip off, either. Unless the whole industry is priced steeply... IDK...Was kinda pricey.
Parking - it's downtown in the financial/business district, so I guess you can't expect any free parking. Park under the building in the service areas and just look purposeful like you belong there. I came in wearing my contractor clothes and had a bunch of IT hardware and forms - from a distance it could look like I was a "worker" who needed access through the service area, never mind I was there as a private consumer. Be quick though. you should be in-n-out before anyone is the wiser.
Tips (besides the parking):
I didn't think of it until after the fact, but you might want to be careful with your old hardware (drives, discs). I abandoned mine to Ryan and his shop (I didn't need broken stuff anyway, right?) but am not sure as to the wiping of personal data, where those plates may surface, etc. I verbally told him to wipe it, he said he would; he probably did. There's just no fullproof system in all that verbals though, so beware if you do like I did. Not saying anything went wrong, just saying in hindsight maybe I should took back at least the plates and ensure destruction. read more