I sent an inquiry describing the water damage issue with my Note 8 and asking for a quote using yelp messaging. Rather than providing a quote, I was told to go to the shop for a "free diagnostic". When I go to the shop, I explained the situation again. The rep picked up my phone and did nothing but look at it then I was told first I would need a $160 diagnostic with no guarantee of repair then once the problem was diagnosed and once my phone was open and in their possession there would be additional costs for labor and parts. Essentially, I would be held captive to pricing and labor or just forfeit $160 for a useless "free diagnostic." Why couldn't that be told to me over yelp message rather than having me waste my time? read more

Digital Solutions - "Basic free diagnostic " = picking up your phone looking at it then "you'll need a $160 diagnostic with no guarantee of repairs." - Data Recovery Near Me - Honolulu, Hawaii

My water bottle opened up in my bag and drenched my phone... It seemed fine but then I noticed it wasn't charging and then couldn't power. I came in for their free basic diagnostics, and they diagnosed and explained to me why it wasn't powering and possible repair scenarios and options, they also warned me that because of water damage there could be other components damaged. He told me that he didn't want me to believe only a battery replacement was needed only to find out the screen and port doesn't work too or worse just replace a part and a week later the water damage corrodes another part... He recommended I have my phone disassembled-which includes the water damage cleaning treatment and they can test each part of my phone. After they disassembled and cleaned my phone. I was very happy to find out that I didn't need to replace any parts, and my phone was working normally again. I'm not very smart with technology but they were very informative and easy to understand. Very pleased of their timely good work. And of course not having to pay for a new phone! read more

I have an iPhone 6 Plus and although I love it, I hated how quickly my battery drained. Majority of the day, my phone was attached to a charging cable. It never occurred to me that the battery in my iPhone could be replaced. Brought my device to Sam at Digital Solutions. He analyzed my iPhone with a computer and confirmed my battery needed to be replaced. I left it with him for a few hours and when I picked it up -- WOW! First thing I noticed with the new battery: It's like having a new iPhone. My iPhone definitely doesn't need to be charged all the time. I use my iPhone to run a portion of my business, so having it go from unreliable to super reliable is fabulous. I love that I didn't have to spend $800 or more on a new iPhone. I gladly spent a small fraction of that for the new battery and labor to swap it out. Thank you Sam for fixing my old iPhone and making it new again. read more

My daughter's iPhone broke and was no longer under warranty. We came to Digital Solutions hoping for the best! Mr. Lee helped explain what the problem was and even showed me how he was going to fix my daughter's phone. I am the most ignorant person when it comes to anything electronic! Mr. Lee was so patient, friendly and super funny guy!! I will recommend all of my friends and family to him for sure!!! Mr. Lee is da man!!! Very honest , upfront and fair!! read more

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Brandon, Sho & Derrick are extremely helpful and can assist you with any of your repair needs. I am a complete wreck, have terrible luck & break/damage my phones & computers all of the time. So much so that I probably shouldn't own any electronics. Either way, I am no longer tech savvy and truly appreciate their patience and understanding. They each take the time to ensure I understand each step of the process and follow-up with me as appropriate. I just bought a brand new MacBook and haven't had any complications yet. *fingers crossed* But this will definitely my first stop when sh*t hits the fan. Thank you Hip and the HPC ohana (H Power Computing) for speedy, awesome service and convenient locations! ^^ read more

I dropped my phone for probably the millionth time this morning and it finally cracked enough to the point where I really felt like I needed to change it (not to mention there was a screw keeping the screen slightly open from the rest of the phone). I contacted Digital Solutions through Yelp for an estimate and Hip got back to me right away. I was able to come during my lunch break and Sho was awesome and changed the screen on my phone in less than half an hour! Super fast and super nice (: I'm glad I was able to get my phone fixed so quickly. Because I know it's going to happen again, I'm definitely coming back the next time I crack my screen!! read more

Came in after a fatal iPhone meets water mishap. The phone wasn't turning on after a week in rice. Took it to a couple other places including apple where they said there was nothing they could do. All I wanted were my photos since I like many don't use the cloud. I brought it in to Digital Solutions and left it with them overnight. The next day I received word that they managed to extract all 13gb of photos. I will gladly recommend them and use them in the future read more

At this place I was given good advice to not replace the battery on my phone because of the cost. Instead I purchased on line the phone that was recommended to me, which turned out to be perfect for my needs with a replaceable battery. I call this highly professional Service. read more

CAN I GET A HIP-HIP HOORAY!!! Hip saved my damaged phone, half of the screen was missing so I knew eventually it would completely shut down and this morning sure enough the entire screen went blank.Since most places in Hawaii are closed on Sunday I was skeptical I would find someone who could help me, luckily through my YELP search I was able to find Digital Solutions. Not only did Hip (owner of the store) provide the best customer service he also informed me they offer a year warranty!!! Thats truly unheard of!! I will definitely come back and refer everyone I know to come here. read more

I cannot express how thankful I am for finding Digital Solution Piikoi! Mike saved me from a horrible Windows10 update crash...mahalo Mike and to you fellow Yelp-ers that rated you so highly...still wished I had been able to meet the company dog, though...next time! read more

These place is awesome! They were able to transfer all my songs (400) from my prehistoric iPod touch to my iPhone 5 in no time. Big mahalo to Sho and Daniel for being patient with me and explaining the process in detail. Because of them I will recommend this place to friends and family for sure. EASY 5 STARS! read more

I had a battery issue with my iphone5 and brought it in; Hip and his team were able to fix it no problems. Competitive prices, but the real reason to come is for friendly staff. All the guys are helpful and care about providing you with the best service. read more

I had them replace a phone screen, the service was friendly professional, and reasonable.

Big Mahalo to Hip at Digital Solutions! I had an old Dell laptop back from 2006 that was basically useless and sitting in storage. It has stopped working for the most part, and when it did boot up, it would freeze constantly. I thought about trashing it, but I couldn't bring myself to do it for some reason since initially paid around $1,200 for it. A few weeks ago I brought it into Digital Solutions for the owner Hip to take a look at and provide a diagnostics. Hip was confident he could get it working like new again, so I left it with him. A week later I got an email saying my laptop was done! He fired it up for me and I was stunned. Everything worked like brand new AND he even cleaned up my entire laptop. I'm so glad I didn't throw out this laptop or buy a new one. Very happy with the service from Digital Solutions. Thanks guys! read more

I came in to recover the data off my girlfriend's old virus riddled computer as a surprise. I was a little apprehensive due to the computer being 10 + years old however the staff were great about talking me through the process and they recovered everything!! There were literal tears of joy when I gave my girlfriend the new thumb drive with all of her old photos on it. Definitely coming back for all my computer needs. If I could give more than 5 stars I would. read more

Went here to get battery replaced in an iPhone. Originally messaged the business to get info and prices and emails were promptly answered. When I took phone in I was highly impressed with the customer service! Very friendly staff and 2 super cute pups in house to greet visitors:). Took about an hour to get the battery replaced and I was on my way. Definitely recommend! read more

Just wanted to say that if you ever break your cell phone screen like I did last night, go to Digital Solutions! I yelped them for an estimate and they (Hip) responded timely and very detailed about their quote as well as giving me additional information like their 1 year warranty and that the fix would be an hour or less + give me parking information and their address and hours of operation. Their (Micah) great customer service also was extended even when I finally went down to get it fixed (yes, I had to wait until I finished work). I hope I don't ever break my phone screen again, but if I do I will be a return customer! read more

Got to give a 5 star rating. Simply for the reason, I got my computer back within the time frame they guesstimated and it works how I expected. I'm not very computer literate, so to me, this is a top notch company. Thanks to the people who helped me. Very friendly staff. read more

Awesome awesome awesome service! Came on the recommendation from Verizon when I had dropped my phone and it looked like the damage was beyond repair. They fixed my screen in under an hour and I was so satisfied with the results. For someone who had broken her phone many times, Digital Solutions was the best place I had ever went to. And you get to play with the doggies while you wait! read more

SHO @ the Piikoi store knows his stuff and is very helpful. GREAT CUSTOMER SERVICE! He recovered data from a phone that was dropped in water and also helped me with a screen protector. (the previous one I had was tempered glass and the edges shattered from the cold temperature) He is very patient and explains in language that I can understand. We are also considering converting an older laptop from a disc drive to solid state. Wouldn't take electronics anywhere else!! read more

I shattered my phone last night. Had a panic attack since I was leaving island for a week...my cell phone provider was no help. So I called digital solutions. Sho answered and gave an exact estimate. I went in, 30 minutes to closing mind you and he was more than happy to help me. In less than 40 minutes he had fixed my shattered screen, and set me up with a screen protector. It was like my screen had never been shattered! Thank you Sho and digital solutions! read more

Daniel did a great job on changing my iPhone screen. Would definitely recommend them. Service was good and done quickly. Thanks to Sho and Daniel. read more

Vacationing in Hawaii and my computer was acting up big time, Went to the store where i met Sho, Yim and Andrew, these guys are great. Took care of the problem while I waited and they could not have been nicer. Wish i had guys where I live that were so good and accurate, Cost was very reasonable read more

If you need anything computer, phone, or electronics wise -- go here! This place literally saved my life and my last semester of college. I had spilled lemonade all over my 2013 Macbook Air and immediately (or as soon as they would make a "Genius Bar Reservation" for me) took it to the Apple store. The Apple Genius said that my logic board and hard drive were completely fried and my data was unrecoverable. They said that in order to repair the logic board they had to wipe all my data and it would cost $780! And of course they suggested I buy an entirely new computer for $900. So I took my computer down to Digital Solutions and they assured me of their success rate in similar situations. To run some diagnostics, they completed a cleaning on the computer for $180. After they found that my data was intact and the logic board damaged so the battery couldn't charge, they suggested me the cheapest option: instead of repairing my 2013 version, they offered me to transfer all my data to a 2015 version they had previously repaired for $470 more. Everything was a success and I only spent a total of $650 to keep my data and get an upgrade! Hip was the most helpful person I have ever met and was very open to answering all my questions and giving me great advice about how to act the next time. Definitely won't go anywhere else for repair needs. Thanks so much! read more

Had My PC repaired with in March 2018 and had excellent service and repair.But My Microsoft wasn't activated. Called Hippa who referred Me to Teiji and he solved My Microsoft activation within half an hour. He/They are So da'Bomm.Com... Mahalo nui loa and will refer them to everyone! read more

Brought my son's laptop after "virus cleaning" software made computer not boot. After using the restore thumb drive, it booted but several drivers were gone. Sho walked me through the options on the fix and took care of the problem. I was also able to upgrade the 3 year old computer. Laptop is now much faster and my son is a happy camper! The exterior of the laptop was cleaned up too (my son is a slob). Great service from these guys! read more

This is the place to go to if you need any type of data restored - phone, computer, etc! That's all they want to do is help you get your precious memories read more

I highly recommend Digital Solutions for data retrieval. Hip Le and Sho achieved the nearly impossible by salvaging videos bigger than 4gb in size from an impact and water-damaged iPhone. Service was quick, friendly and easy on the pocket. This is the place to go for computer and smart phone repair!! read more

The staff was extremely helpful and very efficient and I was able to get my sons phone screen repaired quickly! Highly recommend!

long story short, im a fan. knowledgeable, positive attitudes, and a reasonable resolution to my situation at hand. Sho is a great guy too!!

Super awesome service! Quick and easy....walked in and they got right on it. Walked out an hour later with all I needed. Knowledgable and friendly staff. Explained everything along the way. Would definitely go back & recommend to others. Thank you Brandon! read more

Brought my desktop mac here which had slowed to a crawl performance wise, they explained that all it probably needed a new solid state hard drive.....absolutely correct now from the signature startup tone of mac products it is now just a short 10 seconds and I'm on the WWW. Secondly and as important as the technical side of the business, they don't spiel geek, they speak in language that I could understand which inspired me to do business with them in the first place. Philip Young read more

I have been to this place in June and July to fix my screen . And I was wondering why even with my phone case on and being that my phone didn't even take a hard fall why was my screen cracking so easily. Well this time my screen cracked so I went to another place in Maui , where the guy who fixed my screen did the repair right in front of me. When he had opened up my screen he asked where did I have it done previously, I told him I did it in Oahu cause I genuinely thought it was a good place. Come to find out when he opened my screen he said my phone had about 20 missing screws so that why my screen would easily crack even if it didn't fall hard with my case on. He then showed me that the screen was only held in place by two small screws!! I was really so furious being that I trusted this place & yet they can't even do their job right. The funny thing is you would think they would do a good job being that it takes them over a hour to fix your damn phone. This guys had my phone fixed CORRECTLY with in 25 mins.... I'm never going back to this place and I would never recommend anyone to go here !!!! read more