I purchased my Hotspring Spa from Valley Hot Spring Spas in 2021. They have provided excellent…read moreservice from the time of sale. Special recognition to Lorenzo, their Service Technician. His knowledge of these spas and his attention to detail is excellent. No one compares. He is the best. Thank you, Lorenzo.

We purchased a Swim Pro spa from Valley Hot Spring Spas a few years ago. Our spa is still under…read morewarranty, it has a 5 year warranty. We have been pleasantly surprised by how knowledgeable and responsive everyone has been with us. It is one of the most professionally run businesses we have dealt with. The technician, Lorenzo, is extremely competent and every time he has come out to service our spa, he has done a superb job in diagnosing, explaining, and remedying any and all problems. Lorenzo has a great attitude and has given us many tips on maintaining the spa. He is always on time, and gets the job done promptly and accurately - every time! Fine employee and human being! Thanks!

Wanted to buy fireplace insert for my fireplace. After reviewing five online sites and gaining a…read morebetter understanding, I contacted Paul at CALWEST in Murrieta, California. The best decision I made. They have a substantial inventory across many brands and are highly knowledgeable. My wife and I purchased a high-quality unit, and it was installed at my home.

My husband and I new El Grande EC -1166EX Cal Spa owners September 2025. We love our spa and it has…read morecompleted our resort like backyard for us to enjoy for many years to come. We purchased our spa from Diana Cox from the Murrieta CA store where her customer service was above and beyond excellent knowledgeable and honest service. We are so pleased we highly recommend her and location to our friends and family. We also met Lorenzo the service tech who serviced our spa recently. He too was excellent very helpful and knowledgeable suggesting us to best care for our spa to last many years.

While I ultimately chose a different contractor, Joel was professional and understood our vision…read morefor the backyard. He provided a detailed thorough proposal and answered every question. I gathered 3 bids after interviewing 9 total contractors. Premier was a very close second.

This is gonna be my honest review of this company, so here it goes…read more Called a few places and got multiple quotes on a pool and concrete , I was impressed from the start with Austin Rizzo. They gave us a good price on exactly what we wanted at first we were a bit sticker shocked but they worked a great package deal together and decided to use Premier and it's best decision we've made. I was blown how great there team is, Shannon was great at scheduling all the steps it took to build it and 6 weeks later our pool is complete. Thanks Austin and all the crew members who made it happen.

Great experience! Made an online purchase, received $20 off, and was able to pickup the merchandise…read moreon the way home Amazingly convenient and trouble free. Thank you Leslies.

We were in need of a new pool vac, so I stopped by at Leslie's to see if the one that my pool guy…read morehad recommended was available, and it was!! Leslie's is a great choice to get your pool needs from pool toys and accessories to parts and components. This is also where i go to get chlorine tabs. Service has always been great, friendly, and helpful.

Excellent customer service. Took great time in helping me understand the basics of my new pool…read more Extremely helpful. This will definitely be my go to pool HQ

Thank you Action Pool. You were the only pool supply that took the job. My pool is now automated…read more Ryan gets the shout out. Thanks you for explaining everything and saving me money on a part I didn't need. BRADLEY (owner) get that guy a raise!. Rock on Ryan. I'm sure I'll be requesting Action in the future. Anyone reading this review, I highly recommend Action Pool & Spa supply for your maintenance.

We started using KLP Pools recently and I'm so glad we did. Kelton is awesome--super friendly, easy…read moreto talk to, and always on time. He makes everything simple and stress-free. Our pool has honestly never looked this good. It's always sparkling clean and ready to jump in, and he even keeps an eye on the equipment so we don't have to worry about it. If you're looking for a pool guy who actually cares about what he's doing and is just great to work with, call KLP Pools. You won't regret it!

From the owner: I offer reasonable pricing and amazing honest work. Weekly visits to keeping your pool and/or spa…read moreclean and healthy throughout the year to make sure its always clean and chemically balanced.

I have a Pool Heater that is about 25 years old, it started making really loud clanking noises and…read moreshaking real bad. A new heater would cost a few thousand dollars and most repairman say that the parts have been discontinued for this old heater. I was contacted by Joel and he assured me that he can use his resources to find the parts needed to fixed my old unit and have it done at the fraction of the price of a new heater. Joel has great communication with me, I think the longest I've waited for a tax return was only 15 minutes and that's because he was in a conference. Super nice guy! I highly recommend this company.

Joel responded to my request with a quality solution. The price was fair and less than other…read morecompetitors were offering. Mostly because Joel was actually providing an upgrade to my current system instead of doing a complete replacement of our controller. The entire system did not need to be replaced. Joel did what was needed and necessary not just what is in his best interest. I would knocked down 1 star due to the delays in starting. I was told the start time was earlier in the day but the delay was caused due to some issues with Yelp communication and other emergency. He started late and needed a different controller cable for my pump. Joel came back the same evening to finish the project and everything works great.

After shopping around all day (and doing a ton of research along the way) for a new Spa, our last…read morestop was Bull Grills & Spas in Temecula. We were met with Rigo who walked us around and showed us all they had to offer. They had much better built spa's at around the same prices of all the other guys. So after some talking, we picked one out and signed some papers. Delivery day!!! Two weeks later Roger (and team) showed up with our new spa! Roger and the guys were very professional, unloaded our new spa and put it right where we wanted it. They cleaned up all the trash and ran us through what chemicals to add to the spa once we fill it up, after the electric it connected. (hired an electrician) We called that next week to schedule our FREE orientation. 4 days later.... Orientation day!!! Nash was awesome! He walked us through all the spa controls, what chemicals we needed, when to add them how to test the water....general maintenance and care! He answered all my questions and made sure I understood everything before he left. So far so good! I haven't had any issue with the team we worked with and would recommend when you go in to ask for Rigo & Thanks again to Roger (and his team) and Nash for all your help!

We purchased an outdoor grill in April 2026. Delivered on May 4th. The sales associate promised us…read morea free Grill Cover and a new mini fridge not the one on the floor. Sadly our grill was delivered but not with what was promised to us. We didn't even ask for the upgrades it was offered to us. I will no Longer do business with this establishment.

The salespeople are amazing. Look for Kaitlyn or Jeff. With the lifter and cover does provide…read moreadditional privacy. That was a nice bonus. Also being able to control it with my phone and heating up the jacuzzi on my way home is a nice added feature.

Bbq & Spa perfection!!! So very grateful for our incredible sales rep, Ms. Diane and her amazing…read moreteam at Temecula Valley Hot Spring Spas & BBQ Islands! From start to finish they were truly amazing! They exceeded our expectations and brought our ideas for our backyard to life! Thank you again Ms. Diane and team! May God bless each of you and may the business prosper and grow as you all continue to be a blessing to your customers! Branden & Deneisha Nicholson

Short version: Use this guy! He knows his stuff. He is friendly, on time and thorough. Not only…read moredid he fix my pump issues but he also checked my water and made sure everything was working properly. Highly recommend. Full story: So I'm the kind of person that likes to 'do it myself'. I've had an issue with my pool for longer than I care to admit. I tried everything youtube could teach me and paid who knows what over time trying to figure out why my pump wasn't functioning properly. Eric was referred to me by a friend and he came by to have a look. Not only was he nice and professional but he didn't make fun of me for all my failed attempts. He fired the pump up and just listened. Within a few minutes he nailed down the issue. There was an old o-ring that wasn't sealing and air was getting sucked into the pump. Wow. I would NEVER have even thought to check it. He popped the top of the handle off, replaced it, put it back together and BAM! Suction problem fixed. Lesson: Call a pool guy before you waste time and money going through all the possibilities of what the problem 'could be'. They know. Better yet, call this one.

Eric is a dream come true. Family referral. Family has used him 15 years. We bought a house with a…read morepool. He's very knowledgeable. Doesnt bull shit you. Very honest. Dependable. He is the type a guy I'd invite over for pool parties. Hope he never retires