We've been having our pool serviced for over two years and Neptune always does a great job. Our pool stays clean and clear, with reminders for all the periodic maintenance our pool needs to keep it in great shape. read more

Neptune's Pool and Spa were recommended by our Pool Contractor. They have always been reliable and thorough. And even been responsive to text messages I have sent when I've had questions. Both Tony and Nico are friendly and patient. We highly recommend them. Sally & Chris Brown read more

We have a brand new inground pool/spa. Called Neptune for maintenance quote. Tony arrived at our home today. Tony was extremely rude at our home; talking down about our Pool Contractor, and our pool tile color/type selections and then just walked off our property and drove away!!!! Never met this guy before in our life... If zero stars were available, that would be our selection today. Don't Bother!! RUN!!! Buyer beware!! read more

Tony from Neptune's Pool and Spa is great. His company was assigned to me as part of my pool installation contract which came with 8 weeks of pool service and pool school. Tony did a great job servicing my pool during the 8 weeks and was both personable and professional. He spent almost two hours with me during pool school and taught me everything I needed to know about the equipment, pool and it's maintenance. Tony gave me his cell number and made himself available to me whenever I had a question even after the 8 weeks was up. He was great to work with and I highly recommend him for all of your pool service needs. Jeff B read more

Tony and his team always keep my pool looking great. They are quick to respond to any concerns I might have and always have great communication about the needed maintenance on my pool. read more

Having had a pool forbthe last 12 years, I have dealt with a fair share of pool services. None of them have even compared in the level of service I have recieved from Neptune. Not only are they always on schedule, the go above and beyond. Case in point, I called to let them know I was having a party on Saturday and another on Sunday and would like my system tweaked to avoid a murky "day after" look. Not only were adjustments made, they also left me with extra chemicals and directions on when to add them to ensure my pool would be crystal clear the next day. I came home from work this past Saturday to my water feature not working. I sent a text and Tony was there the next day (off schedule mind you) to come take a look at get it back to normal. The service we receive is a throwback to better times when service mattered. Thank you Tony and Neptune for keeping us beyond happy and worry free! read more

I have had Neptune pool and spa since 2018. Since the start of our pool being installed. Tony was awsome, always on top of any concerns we had. Up the beginning of 2023. Any concern we had, was not addressed by Tony as the owner, he wouldn't answer are calls, nor reply to our messages. Instead he would send his work by the name of Roman to speak on his behalf. The guy is condescending and rude. Our pool was turning green and the same guy Roman stated to me on many occasions it was the weather. After we pushed the subject with messages to Tony. They stated it was the salt cell system and needed to be replaced. This was after 2 months of them saying it was the weather. We work a lot so hardly have time. It's finally replaced and we received a bill over $220 saying that they will be updated our monthly cost due to now they have to come once a week. Again no contact from Tony this is his worker sending the email. My husband calls Tony and leave a message for him to call him back as we didn't agree to once a week. No reply we received a email from Roman not from Tony the owner again saying some bull of he is letting us go due to no trust in them. I didnt even get the pleasure of firing them. My pool is bad they left it in bad stated, green, yellow, all systems and parts breaking down and needing replacement. Trust said the email, how do your trust a company that you pay a month fee of $120 and they leave your pool in bad shape. Don't hire not worth the few years of great service and then the owner takes no responsibility what so ever. He let's his condescending employees speak for him. Very disappointing. read more

Tony and Niko are the greatest. They have been caring for my pool since we moved here two years ago.

Tony has always a great job maintaining our pool and spa. Neptune Pool and spa has excellent customer service and I can always get a hold of them if there ever is a problem. They always keep to their schedule and they notify us if there is a problem or a reschedule. read more

We have been using Neptune's for just about 2 years now. They are very dependable and keep to their schedule. If there ever needs to be a change it is always communicated ahead of time. Always courteous. And very helpful the few times we had issues with the equipment. Highly recommend. read more

Neptune Pool and Spa have been doing an excellent job maintaining our pool and spa for the past year. Nicco and Tony stay up to date on all the current technology. I do not have to do anything with the pool, just enjoy it. read more

Don't bother to call nobody answers even if you leave a message. Maybe they lost the receptionist or don't need new customers

I have been with Neptune's Pool and Spa for almost a year now. I love their service and would recommend them to all in the area. One thing I like is that they do what they say. I had issues with other services with this. Since we hired Neptune's Pool and Spa my pool I learned that they use their website to show that they come by taking pictures. The provide a chemical sheet of the levels and visual inspection results. read more

I highly recommend Tony and his crew. We were hesitant at first to have our pool serviced. However now feel it was the best decision. Tony has driven all the way out when we had a couple spa pressure issues. Went out of his way to clean our filter which took him xtra time. And fixed our problem. His pool tech Jake has always been so helpful and willing to answer any questions we've had. Being new pool owners both of them have made us feel at ease with taking care of all our pool/spa concerns. Thank you Neptune shout out to Jake and Tony. read more

Neptune's Pool and Spa - Pool & Hot Tub Service Near Me - Murrieta, California

Tony and his crew are absolutely the best in the business. They show up on time and do an outstanding job. I recently had my pool tile cleaned by Neptune Pool and Spa. Wow!!! Great job Tony! I highly recommend this company, you will not be disappointed. Thanks guys. Kevin V. read more

Found Neptune Pool and Spa through a recommendation on Next Door. So glad I did. They have been nothing short of fantastic! My pool was in bad shape from lack of attention by my prior pool service. Tony and his crew have the pool looking like new - they even removed all the old scale on the tiles - it looks like new! They show us when they say they will. They are quick to respond to a question or concern. Truly a great company that does business honestly. Can't recommend them enough! read more