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    Neiman Marcus

    3.6 (190 reviews)
    Closed 11:00 am - 6:00 pm
    Updated a few days ago

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    Jess, esthetician, and the Sisley Hair Rituel Serum
    Karen S.

    Neiman Marcus Sisley Beauty Presentations were educational and fun! See Monica and the Beauty team to create a routine that meets your personal needs! Check out the selection of new products and the tried and true ones! Worth every penny;) And enjoy your beautiful skin and hair!

    Not the tray I wanted

    Sent wrong item while other item sold out. On top of that I called customer service and they refused to match my other choice of item with the "same sale price". The best they could do was issue a refund. This use to be such a people pleasing company.

    Angel H.

    I love to browse around at Neiman Marcus, especially on the first floor. That's where they have all their cosmetics, bags and jewelry. They even have a small section for Van Cleef and Arpels. It's the only place on the island that sells it. Majority of the time I receive great service. An associate will always ask me if I need any help. They'll tell me about the promotions that they have going on. We all know that Neiman Marcus is going to be pricey, but you get what you pay for. They carry high quality items. There are two food places in this Neimans: the Mermaid Bar for a quick bite or Mariposa for the full dining experience. I love Mariposa. They have the best curry. Give this a try.

    Hannah H.

    I was a little surprised at how 'dated' this particular Neiman Marcus location was - Selections were definitely in the mid-range, but if you're unable to find specific designers here, you can walk around the rest of the Ala Moana Center to find the actual boutique. The perfume counter needs attending to, as most of the bottles were empty... Restrooms need a lot of work - they were dirty and not well kept. +dated location +dirty restrooms +located at the Ala Moana Center

    Chelsie F.

    Neiman Marcus is my new favorite store. We don't have one on Maui so this was actually my first shopping experience. First impressions walking in, this store is massive so it's easy to get overwhelmed with everything. It kind of reminded me of a high in Macy's. We walked in on the first floor & was greeted by a sales person in the beauty department. Out of the corner of my eye I noticed the shoes & purses to my left. Making a b-line over to a table that looked like red bottoms. To my surprise they do carry the designer I'm always keeping an eye out for. I picked up a shoe & put it back down when I saw a sale rack in the back. I was surprised to find one that fit me, size 4.5 & another shoe that I wanted but was too big. It only took a few minutes of browsing before I was offered assistance. Of course I said yes & tried both on. I wanted both but went with the shoe that fit. Except I didn't pull the trigger until I roamed around the rest of the store. There were plenty of sale tables set up throughout each department for their end of the year/winter sale. There were some beautiful dresses that were tempting. Even a candy section next to their in store restaurant. With still so much to discover & explore. One birthday weekend getaway wasn't enough to absorb everything this store had to offer. However as a hunter of sales I was pretty stoked to find a pair of $800 shoes for almost $500 off. I'll definitely be keeping an eye out for more sales to add to my new red bottom collection. Until next time. Xoxo, ChelsieFletcher

    Inside near the restrooms and elevator
    Maritess C.

    I must say that this store is nice. I don't shop here. Way out of my price range. It was nice browsing around while cutting through. Everything in here is nice and quite expensive but it you want to splurge, I highly suggest doing it. All the employees were dressed professional and were working at their stations. One day I may splurge when I have money saved up. So many high end brands. The store was clean and paths were big enough to walk through.

    Entrances on the 2nd and 3rd floor of the Ala Moana Mall.
    Lekili M.

    Gorgeous store! Front entrances are on the second and third floors inside the Ala Moana Mall, right above the food court area. Oh, how I love the lap of luxury! Everything neat, organized and clean but at the same time it's a bit of a ghost town. Most counters do not have a sales person. Probably because sales are low. When I did ask a sales associate for assistance she was not familiar with the products because "no one is working at that counter." Back in the day we used to call it Needless Markups LOL.

    Polo Shirt (1st Birthday Party gift)

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    1 year ago

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    3 years ago

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    10 months ago

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    4 years ago

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    Customer C.

    Thank you for sharing your experience with us Lekili!

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    3 years ago

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    3 years ago

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    Hello Jess. Thank you for sharing your experience with us.

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    8 years ago

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    2 years ago

    horrible management, only cares about getting my money today! And the store manager couldn't care less about staff, only sales.

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    4 years ago

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    6 years ago

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    2 years ago

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    2 years ago

    Service, service , service. Neiman Marcus has dreamy customer service standards. Stephen Kalama was A+.

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    3 years ago

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    4 years ago

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    6 years ago

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    Amy T.

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    3 years ago

    I wasn't impressed by the selection of clothing but this store also is dismissive of black people. No help and I wasn't greeted at all.

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    14 years ago

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    Review Highlights - Neiman Marcus

    We just had the most wonderful lunch at Mariposa followed by an amazing experience at the Jo Malone counter.

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    Thank God for Uyeda Shoe Store! My feet have problems and I only can wear good quality shoes like…read moreSAS and they had my size 8.5 WW! I was a happy customer! And used my SAS shoes today for work! Will be going back again!

    Old school shoes…read more.. Is now the biggest support for our soles as I remember shopping here for my shoes when I was very little was very surprise to see that they have survived all the big shops filled with styles that many crave for though I must admit that I haven't been there in decades until having feet problems and my podiatrist suggested picking up some support for my sad and aching feet. Located on the ground floor of University Plaza which is right behind Raising Cane's on South King Street and the entrance is easiest on Kuilei St as University Ave can get very busy with traffic. You can see their sign right below the staircase though I accidentally walked into a vape shop lol Uyeda is located right beside it. Walking in I can instantly tell it's not at all what it used to be though it's so nice and clean and very organized a lady came out to greet me and find out what I was looking for and for me to describe what foot issues I have as I was told that many bartenders and various working folks that are on their feet constantly are regulars here. Seeing a rack with Oofos and Hoka shoes just to name a few are all known for comfort. As I found the insoles and suggestions it's the place to come for Black Friday she says as everything is 20% off and as these shoes are pricey the value of your feet as it's the foundation of it all is worth every penny. Thank you!

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    Shoe Box - Check out the sale wall in The Shoe Box or just browse and try on the latest shoe styles.

    Shoe Box

    4.6(5 reviews)
    1.6 miDowntown
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    I just looked at the shoe shelf in my closet and realized that almost every shoe I own -- except my…read moregym shoes -- was purchased at The Shoe Box! I have boxes of Damiani, Naturalizer, Italian, Callisto, and Athena Alexander shoes, and usually the same style in at least two colors. The convenient location, reasonable prices ($19 and upwards, typically in the $45-$59 range), and variety of styles make this an ideal place to shop for the working girl, hmm... let me rephrase... make that "business professional woman." If you work in downtown, you have probably already stopped by on your lunch break to chat with the owner while she helps you navigate the myriad of boxes to find the right size for you. She does buying trips several times a year and brings back the latest styles. If you're a common size, you may have to wrestle with another customer for the shoe, so the best thing is to ask the owner when the new styles are coming in and plan accordingly. Have fun!

    A hole in the wall shoe store literally hidden in Downtown Honolulu. If you're strolling around or…read moretrying to kill time and want to shop, you should check out this spot. They have some cute heels that I always eye up from time to time. One specific pair caught my attention but they were sold out of my size.. They must have good business to have stayed in Downtown for as long as I have been in the area. Great customer service. It's never crowded so you really get that one on one time with the lady if you need assistance.

    Original Grail - Shoes as well!

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    Foot Locker - Hoka Clifton 9, in a Mens size 9. My "Lihing Muis". Lol.

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    0.1 miAla Moana
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    Yelp Ghost, you're killing me!!…read more Since my previous review disappeared, I'll write this new review based on three of my most recent visits. I was looking for a new walking and running shoe so I immediately went to Food Locker at Ala Moana Center. They are located on the top floor across Hoka. Since my sister swears by Hoka and I recently bought my dad a pair of Hoka's, I looked at that section first. My cousin recommended a brand called ON so I also checked that section out after. Now I could compare them myself. I picked a pair from each brand and a SA named Joshua helped me. He was friendly and very knowledgeable about both brands. Joshua offered exceptional customer service. He didn't take long to bring out my size to give them a try. I personally didn't care for how the Hoka's made me feel. It felt like a rocking motion but maybe I need to acclimate to them? The ON pair was extremely light and very comfortable. It was a hard decision so I told Joshua I would think about it and come back. I ended up coming back to pick up the ON shoes another day. He was working so he was able to assist me with bringing the pair out for me to purchase. They offer you to join their FLX rewards program and to do a survey of your visit. With Joshua's excellent customer service, I made sure to do it. To my surprise, I received a $10 gift certificate to use on my next purchase after completing the survey. It came in handy as I wanted to get my father-in-law a pair before we flew out to visit my in-laws. Of course my dad wants a pair too lol. Great option to purchase sneakers, socks or sports apparel.

    Shoe shopping…read more.. This gal isn't really a shoe shopper but my feet is always in desperate need for a comfortable pair and I've been relying on Foot Locker for that though at one point they had great selection for women as I've always came here versus the Women's Foot Locker which sadly has closed now find that the selection here for my personal preference is meh! The staff here is great as they greet you but I'm a browser and do need time to look so I don't mind that solidarity and to think through the prices as well though sometimes have the need to ask for their knowledge and suggestion which is something we all should do especially mine is mostly for work. Their insoles are a great item to keep in mind...get them and keep the receipt with the box because once they wear out it's use you can have them replaced for free as most time the insoles wear out before the shoe so you don't have to purchase another if it's in good condition and offers like this is wonderful new to keep my feet happy. Thank you!

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    Neiman Marcus - womenscloth - Updated May 2026

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