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    Windsor

    4.0 (37 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Windsor Photos

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    Mariana
    Julez K.

    Ever since Windsor opened in Hawaii, my daughter and I have been going to the Ala Moana and Pearlridge locations and we LOVE the stores, the staff, the vibes and the clothes. However, on 09/30/23 my daughter and I went into the Ala Moana location because she needed to buy a dress for a party that evening. We walked around the sales floor for a little while and she found 2 beautiful dresses. An employee came up to us and asked very professionally and kindly "would you like me to set up a dressing room for you?" My daughter said yes please. The employee went towards the back of the store, came back and said "I got you set up in dressing room #2, whenever you are ready you can go in there." My daughter and I told her thank you. We looked around for a few minutes then my daughter said she was ready and we proceeded to dressing room #2. My daughter was a few feet ahead of me and I watched her walking into the dressing room and as she did that another employee started running towards and after my daughter yelling "Hey! Hey! Stop! You can't go in there!" I told the employee "excuse me do you have a problem? That dressing room was set up for her by another employee" She turned around glaring at me and said "I work here!". I said "ok, do you have a problem?" She said "she can't just go in there like that." I said again, "an employee already set my daughter up in there and said when she's ready to go in there" she said "well how much items are in there!?" I said "2", she snapped and said "well did she take any more items in there cause I didn't see!" I told her "no she didn't". She said "well I didn't know!" I said "well now you know." She said "I'm just doing my job!" The entire interaction she was mean, rude, she didn't blink once, her eyes were really wide and angry, she had her jaw clenched weirdly, with her top lip tucked and upper teeth exposed which appeared like she was on cocaine or coming down maybe. I also wanted to point out that she was wearing a skirt that was so tiny her private parts were almost exposed. She stormed off, and I stood outside my daughters dressing room waiting for her to finish trying on the 2 dresses. I observed a Caucasian couple with a stroller walk up to the dressing room across my daughter, the woman had a few pieces of clothes in her hand and walked right into an empty dressing room. Because she had a bunch of clothes in her arms I assume she did not have a room set up for her. That same rude employee walked over slowly and nicely (still with those crazy eyes) but with a weird smile, she did not chase the woman into the dressing room, nor did she say a word or question her. She then approached the husband and said "I have a bench for you to sit on if you want" and then turned toward me and glared at me. The guy declined. My daughter came out of the dressing room and asked me to make the purchase because she can't believe what that employee did and she was embarrassed and scared. My daughter is a minor, she's 16 years old. I was mad at that point and said I'm not and walked out of the store. My daughter put the dresses back and walked out too. I called the store and spoke with the acting store manager who apologized profusely and knew exactly what employee I was talking about. I was told this was not the first time she has done this to people. And that that employee has a problem with authority or being told anything. She said she has a really bad attitude and that she will be talking to her and reporting it to the district manager. I'm not sure why we were treated so badly by that employee, I don't know if it was a racial thing because we have black hair and look Hispanic even though we're not. She was Caucasian and the couple that she treated so nicely and didn't question was Caucasian or if it was because she stereotyped us another way like we didn't have money and we're thieves (I also had my 7 year old daughter with us) but whatever the reason was, it's not ok. The manager told me her name is Mariana. She was wearing a sheer white long sleeve top, ugly brown tiny skirt and black boots with heels. Long dirty blonde hair. Avoid going to this place and beware of Mariana. No one deserves to be treated like that. We went to pearlridge location after and was treated great and we spent over 100$.

    Whats up with their opening hours
    Annie K.

    I didnt go in the store but I'm just giving it 5-stars based on the nice dresses on the mannequins. I noticed their opening hours sign on the door and was confused. ?? Sign says open 11:00PM-7pm

    Windsor

    Always has the best styles and never fails to fit perfectly each time my wardrobe is 80% made up of Windsor dresses!

    Windsor beige dress fitted
    Jean'ne R.

    All I have to say is this is the store for me and my curves!!!!! It is a high end fashion line that comes from Las Vegas I believe. They have stores everywhere! I've very excited for the opening of a Pearlridge. What makes my shopping experience phenomenal is my sales associate JoQuesha!!! She not only assist me with clothing, she also is my personal assistant when putting outfits together! She gives her honest opinion. Again please visit and check them out!!! You will not regret it

    Dress from Windsor
    Cassi T.

    Awesome customer service!! The store manager Kailey is very helpful and friendly. Super cute and stylish dresses for every occasion. Prices are reasonable and they offer military discount. It's worth checking it out!

    Sparklessss

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    9 months ago

    Helpful 26
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    2 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    Cynthia S.

    Helpful 3
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    3 years ago

    Amazing customer service, and many choices to choose from for any occasion. Found what I was looking for very quickly!

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    4 years ago

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    Cynthia S.

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    5 years ago

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    Cynthia S.

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    3 years ago

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    5 years ago

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    Cynthia S.

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    5 years ago

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    5 years ago

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    3 years ago

    Great service! I loved the shoe on the mannequin and they accomadated for me and took the last pair off the mannequin.

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    5 years ago

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    Cynthia S.

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    5 years ago

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    Cynthia S.

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    3 years ago

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    4 years ago

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    5 years ago

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    Cynthia S.

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    5 years ago

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    Photo of Elaine P.

    Elaine P.

    Helpful 1
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    5 years ago

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    Elaine P.

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    2 years ago

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    5 years ago

    Love how nice the staff was!! So happy to see a Windsor store but can't wait for more online clothes to be in store

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    Elaine P.

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    5 years ago

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    Elaine P.

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    5 years ago

    Wonderful shop awesome fresh styles , and the customer service attentive and impeccable . Fir for all sizes from casual to dressy

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    Elaine P.

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    5 years ago

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    3 years ago

    i spent an hour here looking through all the cute clothes and i love it here. definitely gonna come back!!

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    5 years ago

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    Cynthia S.

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    5 years ago

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    4 years ago

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    Cynthia S.

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    4 years ago

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    Cynthia S.

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    5 years ago

    Love love love this store!!!! Shopped here on the mainland all the time. So many cute options

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    Elaine P.

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    5 years ago

    Great staff ! Very helpful and love love there clothes . If you need an outfit to go out this is the place to go at !

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    Elaine P.

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    5 years ago

    Helpful staff & super cute clothes!

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    Elaine P.

    Thank you for the review Taylor! Can't wait to see you again soon!

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    5 years ago

    Such cute clothes! They were so helpful and Jo, who rang me up, was so nice! I will definitely be back!!

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    5 years ago

    cute stuff! and not too pricey!! the staff are also very sweet. they have lots of pretty dresses

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    Elaine P.

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    Ask the Community - Windsor

    Review Highlights - Windsor

    And once I had gotten everything situated and got to the register, Jo was so friendly!

    Mentioned in 3 reviews

    Read more highlights

    Masako Bridal - Jenny Yoo - the back detail and the way the skirt falls! Buttons allll the way down!

    Masako Bridal

    4.0(143 reviews)
    0.6 miKaka'ako
    $$$

    I loved the initial experience of picking my dress. Both Rachel and Olivia were really awesome in…read morehelping me decide on my first dress. Unfortunately there were issues with the first dress I chose and we had to pick a second dress. It was a very difficult process and it was an emotional experience. I will say that Olivia worked hard to ensure I was taken care of by the end of it all. Ultimately the second dress worked out well and I felt good on my day which was the most importantly part. I highly recommend that if you get any alterations done in house that you work with Lagaya (I do not know how to spell her name- sorry) she was fantastic- she is only there on Sundays.

    My experience with Masako Bridal was smooth sailing from first try on, thru fitting/alterations to…read moredress pick up. Olivia and Rachel helped me thru the process. It took total of 5 appointments and dress pick up. Initially I liked both Jenny Yoo Martina dress ( simple, elegant style) and then Lillian West dress ( Boho floral lace style) that Rachel brought out to try on last. But for 2nd try on appointment, Jenny Yoo dress I liked was sold before I could try it on again. Their summer sale event ( all dresses discontinued from their racks on sale, so they can make room for new dress inventory) was going to occur the following week. I knew at that moment that I needed to select Lillian West dress, as my other option since there was no other dress from racks I wanted to try on from inital appointment and this appointment. The style I liked was A line, v neck with nice dress train and not too gothic, over bling out. With that summer sale, they cannot hold inventory for customers as it first come, first served when the shop opens. I selected that Lillian west dress before it sells off the racks. Rachel honored, gave me the sale price $500 with tax. With the alterations too, cost for the dress was over $1600 with total price of just under $1,000 for both dress, dress bag and alterations together. What a steal compared to show" Say yes to the dress", all the dresses at Kleinfield cost way more and other dress shops on the island. With the fittings, seeing both the dress with wedding veil I bought from Etsy seller along with the pearl drop earrings from Amazon, image of me as bride was stunning and made me feel like I'm ready to say I do. Masako held onto the dress until day before my December wedding as I was nervous if my cats destroy my dress happiness. I got many compliments from friends, family and my husband's co-workers who thought that dress was beautiful along with make up, hair style I had done. Very glad I went with Masako and genuinely recommend to future and engaged gals to come here if you are budget friendly shopper as the managers will work with your budget and provide recommendations. Please make an appointment online as they are appointment only, no walk in are allowed. Parking is at Whole Foods parking lot and walk over. But if you are picking up dress or having it cleaned/preserved, you are allowed to park in their assigned stalls, that way you do not carry that heavy thing across the street.

    Photos
    Masako Bridal - Jenny Yoo - it has pockets too!

    Jenny Yoo - it has pockets too!

    Masako Bridal - Photo from wedding day

    Photo from wedding day

    Masako Bridal - Jenny Yoo - That scoop front!

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    Jenny Yoo - That scoop front!

    Do's Formal

    Do's Formal

    3.8(165 reviews)
    1.9 miDowntown
    $$

    Shopping in Downtown Honolulu, Hawaii…read more.. Looking for a gown for a formal wedding, I entered Do's Formal. Located on the corner of King Street and Smith Street, I parked in a loading zone which is free after 4pm. Inside, the store is filled with many gowns and even tuxedos! The variety colors and styles is overwhelming. I saw the arrows on the ground which help customers because a person could get lost in there! Service was friendly in the beginning, but cooled off in the end when I didn't like the dress that was suggested to me. I went in the dressing room, but didn't need help with the zipper. I did pull the straps shorter for a better fit, but tailoring the dress would be too much. If you need a wedding gown, suit, or prom dress, take a look here! Some styles look like beauty pageant fashion!

    Jackie, the owner, is very nice, friendly and personable! We were lucky to walkin last Sunday and…read morewere the only customer! Her staff pulled 3 dresses for my were daughter who was shopping for a wedding dress for a Fall wedding 2026. We had gone to 2 stores in LA where she lives and couldn't find anything in her price range, under $1,000. I had made 2 bridal appointments since she is home for the holidays! The first one we canceled because the girl who was going to assist had a cough! Even though, she would wear a mask, we didn't want to take any chances! So fortunately, we went here Do Formals! It is in Chinatown and since it was a Sunday, we could find street parking! The first 2 dresses fitted her perfectly! "Like a glove" no alterations needed except to hem! They both were beautiful that we couldn't decide which one we liked more! It was the same price too $799! My daughter decided on the second one cause it would match her lacy sneakers and it had pockets! Who doesn't like a dress with pockets! Jackie helped us find the perfect veil! The lace on the outer edges matched the lace of her dress! The veil was so reasonable too! Only $69! What a deal! Spending 90 minutes to find the PERFECT gown and veil within her budget was so Lucky! It was fate! Will be back to get it hemmed! Thanks a million Jackie for all your help and valuable recommendations!

    Photos
    Do's Formal
    Do's Formal - They're on the corner of N. KING & SMITH in China town. Left on Smith (one way) & street meter parking available til 4pm.

    They're on the corner of N. KING & SMITH in China town. Left on Smith (one way) & street meter parking available til 4pm.

    Do's Formal - NEW ARRIVALS

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    NEW ARRIVALS

    Casablanca Bridal & Formals - My own Wedding gown from Casablanca 1994.

    Casablanca Bridal & Formals

    4.7(173 reviews)
    1.1 miMo'ili'ili
    $$$

    Let me start off by saying that the ladies who work here are literal ANGELS. They are patient,…read morekind, accommodating, and are truly there to help you find a dress that, in their owners words, "make you feel like a million bucks!" I visited Casablanca over a little less than a year ago now, and from my first visit to my very last, they were amazing. First off, don't be fooled by their smaller boutique, they have many dress options and were super accommodating on me wanting a long sleeve dress to cover my arm tattoos. They were totally non-judgemental and made me feel beautiful no matter what dress I tried on. I ended up going with a fitted mermaid style dress that was not what I expected- I originally wanted an a-line dress but somehow I fell in love with a totally different dress style. The dress was about 1-2 sizes too small, so we ordered the dress in one size up per the owner and 6 months later, my dress came in. Now, the only thing they didn't do was measure me at my first appointment, so unfortunately when the dress came in, it didn't fit me perfectly. It was definitely too tight on my arms and my chest area. They did say they could take out the dress and make alterations, but my mom felt that there wasn't enough room to let it out. They ended up calling the owner, who allowed me to look at a few new dresses that just came in while she checked if they could order my dress in another size up. Mind you, this was 3 months away from my wedding date, so I was really nervous that it wouldn't come in on time. I ended up trying on another dress closer to my original vision, a-line, long sleeve, and totally beautiful. Now this new dress was 2 sizes too big, but because of the original dress mishap, they said they would provide alterations for free! I was stunned by their kindness and their need to make what happened right. So now, 3 months before my wedding, I now had a new dress, and they were able to alter it to fit me perfectly. And listen, their tailor is literally amazing- so don't doubt the power of a great tailor, because the dress literally felt made for me after being way too big. To wrap it up, on my wedding day, my wedding coordinator did not know/could not zip up my dress. I'm going to skip all of the crash out moments (lol), but long story short, we called Casablanca, and they a) tried to explain it over the phone, then b) facetimed us to try and show how to get the dress to zip up, and when that didn't work, they literally drove down to my wedding venue and helped me into my dress. When I tell you these ladies are angels, I MEAN IT. I could not believe how much they were willing to do to make sure I was able to wear my incredibly beautiful dress. THANK YOU Casablanca!!! I cannot recommend them enough. You all are amazing and helped me feel "like a million bucks"!

    I have to start off with Rowena, who is amazing at what she does! I came in with an idea, a vision,…read morea budget range, sample images, and although I didn't get exactly what I had envisioned, I came out with an equally beautiful dress within my budget. Made an appt for the next available Saturday which was 3 weeks away. My wedding is 10 months away, so I knew I had to give enough time for shipping. If all goes well, the dress will be arriving 4 months to the wedding, to which we have ample time for dress fitting. There are 2 main waiting areas at Casablanca, downstairs and upstairs. We waited downstairs until the previous party was completed with their appt, to which we then moved upstairs. I showed Rowena pictures, she pulled a 3 options out. I already knew I didn't like the way some of them looked, she then pulled out 3 more. Then I tried them on. By that point, I already narrowed it down to that 2nd set of 3, Rowena had picked out. Came back the next day with my mom and sister for final approvals. Paid for and ordered a dress that Sunday. The process for trying on dresses was seamless and painless, thanks to Rowena. She truly is amazing at her job and makes you feel so comfortable. As for parking, there are a few stalls in their garage, or you can pull up on the grass up front if your car can go off-roading a little bit. There's also street parking nearby, but definitely carpool if you got several people coming by with you.

    Photos
    Casablanca Bridal & Formals - Pronovias Gown 2022

    Pronovias Gown 2022

    Casablanca Bridal & Formals
    Casablanca Bridal & Formals

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    Men's Wearhouse

    Men's Wearhouse

    3.1(268 reviews)
    0.6 miKaka'ako
    $$

    I had an awesome experience at the Men's Wearhouse in Honolulu…read more I've never been to a suit store before and it was pretty new to me but a younger gentleman named Ronnie instantly greeted me with a smile and asked if I needed help with anything. Ronnie helped me out and his service was superb from start to finish. He was quick, professional, and really knew what he was doing. I was in and out way faster than I expected, and he made the whole process super easy. Definitely recommend coming here and asking for Ronnie!

    They accidentally sent one of my friend's groomsmen's suits to another state, causing the everyone…read moreimmense stress just a day before the wedding. On top of that they couldn't find the suit they had ordered for the father of the bride. He ended up getting double charged when they fixed that problem, and all together it really soured the days leading up to my friends' wedding day. The store associates did not seem especially friendly and no one said a word to us when we walked in on multiple occasions, nor were they very helpful or obliging. Very cold, if I'm being honest. The groom stopped by after friends and family began returning their suits and the employee that helped them refused to let the groom their suits for important rings (not the wedding rings, don't worry!) that were in one of the pockets with the reasoning of "it's already been boxed up". I know we aren't the center of the universe, but being understanding of others' situations seems like a basic customer service skill. Especially because it was very clear how visibly shaken up he was about the missing rings. It also wasn't a very busy day so I can only chalk it up to laziness and a lack of care. I will definitely think twice about coming here when friends or family need suits...

    Photos
    Men's Wearhouse
    Men's Wearhouse
    Men's Wearhouse

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    Bloomingdale's - Sisley Guest speaker Darren! He was amazing!

    Bloomingdale's

    3.3(168 reviews)
    0.0 miAla Moana
    $$$

    Review is when we went to this store on 02/13/2026 around 5pm…read more We were in the baby section looking for a car seat for our baby. It showed online that it was in stock in store. I asked a lady ( dressed in all hot pink ) who was near the baby aisle for help and explained that this (nuna revv carseat) was the one we wanted, but there wasn't a display model on the floor and we were ready to just purchase it. She then proceeded to walk over to the baby aisle, and we followed her. Instead of checking the system, she kept looking around the floor for the car seat. We explained multiple times that there was no display model and that the website showed that it's in stock in store. This went on for a good 5mins. She asked, "Is it like this car seat?" and I replied, "Yes, it's the same brand but a different model." For some reason, she continued trying to find it on the floor. At that moment, I felt awkward like I looked at my partner and he just knew. She then said, "Yeah, whatever car seat you see here is what we have." She didn't even bother checking in the back or looking it up on her phone to confirm whether it was actually in stock -- which was frustrating. If it's not on the floor, wouldn't it be stored in the back? At the very least, she could have checked instead of dismissing us. We ended up leaving and going to Nordstrom instead. The associate there went above and beyond to locate the exact car seat we were looking for because in the system it says they have it. He said he went to 3 different storage just to find it. He even apologized because he said it wasn't his department but wow he was just awesome. Anyways just go Nordstom. Better customer service and they always approach to see if you need anything. Not once anyone approached us at Bloomingdale, it was super awkward but whatever.

    Fortunate to attend Sisley's Mega Hair Rituel Event at Bloomingdales! Thanks Monica, Paige, and…read morestaff for a lovely event! Darren (unsure of spelling), from the Pacific Northwest (Tacoma) shared a musical rendition of Sisley's well formulated and award winning, hair and skin care products! Treated to a flower box of Sisley samples, and a sweet treat during the presentation, followed by mini makeovers and a Photo / Animation Booth. Don't leave without a three featured hair item purchase (or facsimile option), which rewards you with a full sized hair spray ($120 value) and tote bag! Mahalo for the invite!!!

    Photos
    Bloomingdale's - Bloomingdale's x Tommy Bahama. Musical performance by Liam Moleta.

    Bloomingdale's x Tommy Bahama. Musical performance by Liam Moleta.

    Bloomingdale's
    Bloomingdale's

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    Windsor - womenscloth - Updated May 2026

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