While they don't have the biggest selection of shoes, I still always like popping over here for random running needs. They usually have a good supply of gels, socks, water bottles, running belts, and of course their iconic pineapple t shirts. The staff have always been helpful but like I said, just be prepared for the limited shoe selection but come for everything else. They'll point you in the right direction with the rest of their products. Running Room has always kept me prepared for my runs with gels and socks, so if you're a runner and in the area, support a local business and come check them out. read more

Running Room - Sports Wear Near Me - Honolulu, Hawaii

What a beautiful store if you are a runner. They have a large selection of running products. These stores are owned by runners. read more

Running Room - Sports Wear Near Me - Honolulu, Hawaii

Staff is very unhelpful and arrogant. Questions are answered with distain and impatience. Never again will I go!

Ooh so many sales here!! They have tons marked down and its well organized by size. The shoes I grabbed ended up being on an additional sale so it was a nice surprise! They carry everything for your run - gels, nutrition, hydration packs etc and the staff is so friendly. I would definitely stop here again! read more

Been here a few times and they are always helpful. I would like to specifically thank Gaston for his outstanding customer service and product knowledge. He has helped my boyfriend find a pair of his first running shoes last year but I never got his name and luckily we were helped by him again yesterday. I am just grateful that there are amazing associates like him still out there. Thank you Gaston!! read more

I checked out Running Room before trying Runners Route because I was eager to get a gait analysis. Unfortunately, I wasn't able to get a thorough analysis; though, I learned a couple of things about running shoes! The two female employees were helpful, welcoming and friendly. They were patient as my boyfriend, and I tried several pairs of running shoes. They shared their insights, personal experience and tips. Though, I will say that they seemed trained to be sales-oriented (which I don't hold against them). The reason for the 2-star deduction has to do with the male employee, who I presume is the manager or owner. He was not friendly. My boyfriend and I felt like he maybe took issue with us upon our entrance. He did not greet us, make eye contact or say anything. The first female employee seemed like a newer higher. She mentioned the gentleman could help us with a gait analysis--he heard but chose to ignore us (?). Instead, he was unloading and loading boxes, tending to another customer (who came long after us), and instructing the staff what to do. This gentleman wasn't overtly rude, but he made us feel uncomfortable. I suspected he thought we wouldn't spend money, and felt we weren't worth his time. In actuality, my boyfriend and I were ready to buy a pair of new shoes! We didn't buy anything because we were hesitant supporting such a business. Additionally, the prices of the shoes were slightly higher than other options we found off-island and online. Overall, not the best experience and not the worst. I'd strongly advise looking around before committing to anything! They have sales here that may be worth your while. But for me--customer service matters! I want my hard earned money to support those that deserve it. read more

Located on Kapahulu Ave, heading down Kapahulu heading into Waikiki on the right side a little after to pass Safeway Supermarket and other businesses on the left side of kapahulu ave. They have a parking lot which they share with couple of other business. We called before we went down and they had the type of shoe but the color was limited to only 2 colors. For me they had none of my type shoe or size, because they inventory only a few sizes and types. The salesperson was very helpful and friendly. They did have a large section of 20 to 50 percent off of the older model of shoes, but none that I was looking for. read more

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Mindy was extremely knowledgeable about shoes and what the best ones were for the way that I walk and run. They noticed that my right foot turns out a bit and that's stemming from it compensating for my tight hips on the right. Amazing that they read that because that's what my chiropractor and yoga instructors say, too. Got some On AG (Swiss brand). Apparently, they were on sale, so that's bonus, for a great value. Everyone was so friendly and efficient. They have a parking lot in the front and I would definitely come again in the future. Mindy was awesome! Oh they also have my Goodr BFG sunglasses that I love. read more

Running Room - Goodr sunglasses. Big section of types and colors - Sports Wear Near Me - Honolulu, Hawaii

If you ever bought shoes at the Running Room, you will never go any place else. The staff is incredibly knowledgable about running shoes. They have all run marathons. The owner/manager understands how people move their feet and what the movement means for shoes. I bought my first pair of shoes from him two years ago. I learned I was wearing the wrong size and wrong kind of shoe. I loved those shoes so much that I returned to buy another pair today. They take a lot of time with each customer and learn what the person needs. They also educated the customer. The prices are reasonable for the level of service. I also picked up some workout clothes that were on sale. They carry a lot of running gear. They have a small parking lot next to the building. They are a local small business. You just can't get this kind of service anyplace else. read more

Running Room - Sports Wear Near Me - Honolulu, Hawaii

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This review has to do with their online customer service. I emailed Running Room Hawaii on a Saturday inquiring about customized insoles. Not only did they respond within a few hours, they referred me to another business because they did not make custom insoles. I was very impressed, and appreciated the way they brought value to my experience. Definitely check them out! read more

With online shopping making things all too convenient it's been awhile since I have gone shoe shopping in person. But after dealing with foot pain issues for the last year a visit to a specialty store was needed and I was reminded about the running room. The only reason I didnt give it a 5 star review was due to the limited colors in all sizes but otherwise I was happy to walk out with a new pair of on cloudmonster shoes. Love that the customer service is personable and knowledgeable. Very eager to help. Much easier parking and hassle than the mall. read more

Running Room - Traded in my Hoka's for these On Cloudmonster's - Sports Wear Near Me - Honolulu, Hawaii

Good selection of shoes and bargain section. Service was not good and manager and sales rep not enthusiastic or helpful. Good 30 day return policy. read more

Unfortunately the selection of OOFOS & Hoka slippers was limited at the time, but at leather had my size on what was in stock. The staff are friendly, courteous, professional & helpful. It's nice to see this store is still here and serving the community. It's been here ever since small kid time. They have a nice size parking lot too. read more

Gaston is extremely knowledgeable and friendly! I ONLY buy my shoes here because they are so knowledgeable, and we are able to walk outside to try on the shoe, which makes a HUGE difference in my decision on which shoes I want to purchase. Being able to go outside and walk up-and-down the small hills give a real sense of how the shoe will perform. I love this store i will continue to come here every time I need shoes read more

I've previously been to Running Room (RR) a couple of times when I came specifically to purchase Wright socks. My cousin highly recommended me to get these specialty socks as he runs marathons periodically on the West Coast. As a novice who had completing a marathon on my bucket list, I purchased Wright socks from here. That was about 10 years ago. Fast forward 10 years - - I'm older where my body is experiencing aches and pain. I injured my ankle late last year where my podiatrist saw me 2x in about 3 months with the same injury. On my last visit the podiatrist recommended me to invest in a good pair of shoes to support my feet as I am on them a lot while juggling 2 jobs. She gave me a 15% off coupon to RR where I kept this in my wallet. I recently realized it was time to replace my shoes. In the past, I'd go to Ross as they're economical. This was the my plan until I opened my wallet and saw the coupon. This led me to pay a visit to RR. Located on the Diamond Head side of Kapahulu Ave, near Ono Seafood, RR has been in business since 1976. I drove to here on a recent weekday afternoon and easily found parking in their shared private parking lot. There were only a few patrons when I arrived and I made a beeline to their shoes display. Shortly after, I was approached by Noah, one of the floor associates, who greeted me and asked what I was looking for or if I had any questions. We started to have a conversation and the next thing I know he fired questions to me left and right, which caught me off guard as I clearly am not knowledgeable in shoes so this was a great education for me. After narrowing down to my specifics, Noah brought over several pairs of shoes for me to try. On each pair I tried on, he assessed how the shoe fit to ensure the length and width. I truly appreciate his patience as several more pairs were brought over me. Eventually my decision was narrowed down to 2 pairs and I ended up with my first choice for its comfort and fit, a silver colored pair of New Balance. Noah did mention to me they have a clearance section. At my part time job, I work in the fast food industry where I'm on my feet for hours. I wanted a second pair of shoes but of a darker color. I tried on a pair that fit well but the price was higher than what I budgeted for. But then I reminded myself the importance of investing in a good pair of shoes to support my needs and prevent future injuries. My decision was made and Noah rung up my 2 pairs of shoes. Since my purchase, I've worn both pairs of shoes where they clearly are more comfortable than what I've been getting from Ross. I'm on my feet for extended periods of time and glad to report my feet and ankles are both holding well. Overall, an amazing shoe shopping experience at RR where I wouldn't hesitate coming back again. I'd like to commend Noah, who is in his early 20's, amazing customer service by educating me with useful information, allowing me to try on multiple pairs of shoes and dedication to customer satisfaction. I'll be sure to come back again. read more

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I went to the Kapahulu store on the advice of my physical therapist. The manager / owner / employee Asian guy seemed helpful at first until he started swearing saying f__king this and fu__king that when I asked him questions about the shoes I was trying on. Maybe he thought he was cool or something ?? He was very rude so I went straight to Runner's Route and bought my shoes with a better deal and nice sales people !! read more

Recently took up running again. First time buying running shoes and tried this place out. Was helped by Gaston. Being that I'm a complete newbie to running shoes I picked his brain with all the random questions that I need some info on like "what size should I wear" "what socks would be optimum for running" "what shoes does he recommend for my running style". Gaston been extremely helpful with answering all my questions and kept an open conversation with his opinions and didn't seem bias towards a certain way of doing things. Wound up buying a pair of Brooks running shoes and a few pair of socks due to encounter. Awesome kindhearted energy. read more

Customer service here is so great. Gaston was patient and knowledgeable. I went in looking for a pair of women's shoes, size 12. Gaston checked, and they didn't have any in stock, so I started looking at men's shoes. Gaston recommended a pair of New Balance shoes, and brought out 3 options for me to try, including 2 pairs from the clearance racks. They let me walk and jog around in the shoes, even recommending that I take a walk outside so I could try using the shoes on concrete. I ended up selecting one of the clearance pairs, which was on sale for $80 (originally $120). And fun tidbit: they have a bin full of clean socks you can use when trying on shoes, in case you don't bring your own :) Can't recommend this store enough, will only buy shoes from here from now on! read more

On kapahulu, with ample parking right in front. Not a runner, but going to attempt the marathon. My current shoes were bought b/c they're cute, but my toes go numb after a while. Figured that's not good! So gf and I went to go get expert assistance. Do they know what they are talking about? Not a clue, but sounded good to us. Kayla (or Kyla?) was suuuper helpful and patient with us. She brought out shoes and examined our walk, provided suggestions. And in the end, she got the sale. Shoes are not cheap, and those really aren't very cute either. But whatevs. Great experience. Totes would go back there again. read more

Where is a runner supposed to go to get some gear? The running room, of course! Gaston, he's very nice, helpful and informative about running, sneakers and other gear. They have gels, sneakers, socks, apparel, garmin watches, aftershocks, massage rollers and water bottle needs. He was very helpful and informative to me and another customer when I went to get my Garmin and another runner needed a new pair of running shoes. You can even try out the running shoes around the block to see how it feels on you. He was great! They have a sale section in the back near the fitting rooms on the right side of the store. Sometimes the running shoes are on sale on the sneaker boxes on the side of the store. Always use at least one full size higher than your normal shoe size because of the swelling and humidity when running long distances. They do require masks and the staff are wearing masks as well. They have a few hand sanitizer stations. The staff also helps you when trying on sneakers or garmin watches, so they can sanitize the ones you don't end up buying. There's usually not more than 5 to 10 people in the store at a time, so that helps with social distancing. I come here to get more gels for my races both in person and virtual. I got my garmin watch from here on sale to help track my virtual races because it's easier than carrying my cellphone in my hand while running. I currently have Skechers running sneakers at the moment but I would get any brand they have at this running store especially when they have sale around the Honolulu Marathon and holidays time. I do miss my in person races, I can't wait until they return but until then I will come here whenever I need some new gear or gels for my races. I still run with my disposable face mask on even though I'm fully vaccinated due to the Delta covid variant. It does make it slightly harder with the mask on but I'd rather be safe than have a fast race time. You can put your phone number to gain points from the things that you buy from the store. They're also a place that you can pick up your bibs and race shirts from various races around the island including the Great Aloha Run in training shirts. I would recommend coming here for your running and race needs! They are all really helpful and friendly and to help support local running shops. On to doing my virtual races, running, swimming and watching Team USA in the Olympics. I do like to cross train with running, hiking and swimming but I only feel comfortable swimming in the pool alone and running with my disposable mask covering my nose and mouth (even though I'm fully covid vaccinated) at the moment. read more

All the other reviewers are right. The owners son, the teenager, does not have good people skills. When I went in looking to BUY shoes, his advice was "well, it depends on the fit." I understand the need to try on various shoes, but after giving him all my needs and issues, the only thing he said was, "go up in size. One size up from your normal size. It doesn't matter what brand you get." Like what? I'm asking for your expertise and all you say is "go up a size"? I ended up buying an expensive pair of running shoes, which I had to return because it made my knee pain exponentially worse. If you're looking for expertise, the teenage son isn't it. You'd be better off reading articles online about different running shoes and going somewhere else to try them on or buy them online and return/keep. I wouldn't go back here again. I ended up just going to back to Nike, my trusted brand, and finding a running shoe on my own that I love. If you find a brand that you like and fits you, stick with it. read more

Great customer service!!! Akamai with trying out every kine shoe you can imagine in your size. I was wearing the wrong size the whole time my left side toe getting buss up from going up and down hills. My toe never healing because wrong size for how many years!!! Learning lesson leave it to the professionals to take care of your feet and body. Arigato for everything going try these shoes out for the first time. read more

Running Room - First time buying shoes from here - Sports Wear Near Me - Honolulu, Hawaii

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Really friendly and nice people. Great local shop vibe that makes shopping here relaxed. I think with running gear, especially if you don't know much it can feel intimidating but the staff are so friendly, knowledgeable, kind and patient it's nice shopping here! The selection is great with a good selection of Asics, Brooks and New Balance and in a range of wide sizes. Highly recommend! read more

We came here for a pair of walking/running shoes because the sole my husband's Ecco shoes fell apart on the flight to Honolulu. We ask the sales guy what he would recommend for something with good arch support. He said they are all the same. Every question we asked, he basically said they are all the same so we ended up having to try on a lot of different ones to find something my husband liked. While my husband was trying on the different shoes, I heard a different sales guy giving recommendations to a lady he was helping. I guess we just got someone inexperienced or not interested in helping. read more

Knowledgeable staff, as we were looking for good insoles. So far the recommendation is exceeding expectations.

Great customer service and extremely knowledgeable sales person. I learned so much about finding the right running shoes for me.

5 stars for excellent customer service!! I purposely went here because I read all the wonderful reviews about how they are so helpful. I've been having really awful feet pain and I think that's the cause of my back/butt pain. I really thought it was something with my feet since it's always most sore at the end of the day when I've been walking all day in my shoes. As soon as I got there, someone came and assisted me. I told him my problem and he asked if it's always been sore or if it was just recently. I told him just recently. He said it was my shoes and that it was time to change my shoes. While he was in the back, another worker came up to talk about my feet issue. He was great. He explained that most likely my sore feet were originating from my tight calves. Tight calves=sore feet and tight hamstrings=sore back. Well, that just says it all, I need to stretch more. He was so helpful that he even told me some stretches that I could do to alleviate some of my pain. I got to try on three different pairs of shoes and it really was like magic when I put those things on. I do need a shoe replacement for sure. Felt like I was walking on a cloud when I slipped those shoes on. I couldn't feel my back pain either. Unfortunately, the ones they brought out for me were very bold in color so I decided not to get them. I did, however, put my name on the wait list for a different brand that they didn't have in stock at the time. Great business and great customer service. I hope to return here soon. read more

When it comes to running shoes, you definitely want to opt for quality over price, because you want the best for your feet, which take a pounding daily, especially if you run or walk for exercise. At the Running Room, you'll find a great selection of the best running and walking shoes for your feet. The staff is very knowledgeable and will pair you with the shoes that are best suited for your needs. In addition to shoes, this store has everything you could possibly need - clothes, socks, hats/visors, gels, watches, magazines, and even night time visibility equipment such as reflectors and lights. Hint: they usually run a sale on shoes around the half marathon and marathon, so try to plan your purchases around those times. I love shopping around for the best deals on everything, but when it comes to running shoes, I only shop at the Running Room. read more

Running Room - New kicks! Brooks Ghost 9 $119.99 - Sports Wear Near Me - Honolulu, Hawaii

Nothing but the best is offered here. Go ahead, google search the best shoes and go see. I found myself in need of superior, high quality sneakers for work where I walk on a concrete floor. I had a list of 10 shoes from google that I wanted to try. I knew the mall was going to let me down. The super helpful and knowledgeable gentleman allowed me the space I needed to contemplate each pair. When I realized I needed a different size after the 2nd shoe, he explained to me why that is. He gave me the best advice too. Comfort should be the priority, not how the shoe looks. I hit the jackpot with the 7th pair. They have a big selection of clearance shoes available as of today 11/4/21. Lots of Hawaii shirts and accessories. When the time comes, I'll get some quality insoles too. Thank you Running Man, for helping me make the right investment in my feet! read more

Whenever I need another pair of running shoes, gel packs or hydration tablets, I always come here. Great products, knowledgable & friendly staff. Staff is always willing to help you with whatever questions you may have. I know I have asked some questions which I wanted answers to but others may have seemed it was very minor or silly... but they always made me feel that my concerns mattered. I really appreciate that. Aloha! read more

BEST Customer Service!! I wish that more establishments have the customer service that this place has. We heard amazing things and read great things on Yelp about this place but you have to experience it to really understand why they are so awesome. We were greeted immediately as we walked in. They had several customers that they were helping so the first person that was available helped us (took only a few minutes!). Gaston was the expert that assisted us. He walked us through an entire process one by one in choosing the perfect pair of running shoes based on our running form. Not only did he take time to explain all the different aspects of choosing the right shoes, he patiently waited as we tried on many pairs before we decided on which was the most comfortable. 6 out of 5 stars in customer service. They have a wide selection of running shoes and gear. It's all very reasonably priced as well because you're getting quality products. The layout of the store is pretty organized and space is used efficiently. It's nice that you can run in the store and outside around the store to test out the different shoes they recommend. Parking is abundant and free in their private lot right next to the store. Location is very convenient off of Kapahulu Avenue near Safeway. Overall, 5 out of 5 stars! We will be back for all our future running needs! read more

Running Room - Mizuno Wave Inspire 10...perfect for Mink! - Sports Wear Near Me - Honolulu, Hawaii

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#111 of 2017 July 1 Flawless Execution!! Sometimes I do not turn to Yelp for reviews or advice. Atleast, not immediately. Sometimes I ask a friend. Bessie T. told us to go here and here is where we went. Then I read her review and a few others. Definitely worth experiencing 1st hand What is important when selecting running shoes is customer service. I need the solid facts and answers not so much to getting the best deal but what shoe is going to be right for an individual. The needs of one is not the same for the many. I do love the fact you can try them on, take them outside and actually run with them to see how they actually feel and fit. They have a discounted section. Of course this is where we checked first. At times they may not have much in your size. At other times, there seems to be a nice selection. Looking for a good pair of shoes for running or walking, I do recommend coming here for your own sense of security knowing you will get the right shoe for your current life style. read more

Extremely comprehensive inventory for a personalized purchase experience, focusing on the shoe for optimal kinetic performance. Shoes specifically showcased for their unique design regarding stability, cushion, and weight; metric indexes for the masses. Knowledgeable staff is there for experiential guidance and alignment accuracy for a one-of-a-kind shoe-authority-program-purchase experience. Kudos! read more

Wow the owner there knew exactly what he was doing helped me find perfect running shoes for me. Highly recommend!

Dropped in here after driving by for many years b/c my high schooler was starting cross-country and needed good shoes. I can't say enough about how helpful everyone was, especially the guy who helped us called Gaston (?). He first evaluated my son's gait while walking and jogging, then explained the type of shoe he needed, then had him try on and jog around in at least seven different pairs of shoes to see which one suited him best. He must've spent at least 30 minutes with us, just to help my kid select the right pair of $150 shoes. I was blown away by it. read more

I visited the Running Room earlier this week and I can't express how grateful I am to Gaston who helped me find a pair of shoes. My feet have been getting very sore after several hours of being on my feet and Gaston was so knowledgeable and patient. I was there for a couple of hours and he brought out about 10 pairs of shoes and through a process of elimination helped find the most comfortable and supportive shoe for me. He also helped me understand the proper fitting of a shoe and I came to realize that I was wearing too small a size and was wearing worn shoes that had lost its support. The education and help that I received from Gaston was a game changer and has had a huge impact on my quality of life! Gaston, I hope you read this because I now walk around pain free and felt compelled to write this review. I got lucky when you helped me that day! Thank you so much!!! read more

Buying running shoes is truthfully a scary experience; they're not cheap, they become your friend, and need to last for miles and miles over a long time. Running Room makes buying them easy. In my time living here I have now purchased two pairs of shoes here, and both times I came out happier than I went in. I shopped here the first time thanks to a welcome gift from a friend who researched the best running shoe stores in Honolulu; he gave me a gift certificate and said they were very accommodating. My first pair I purchased a few years ago here; they lasted a few years and literally thousands of miles. Running Room is a store by runners for runners; the staff here is friendly and extremely knowledgeable about their wares. Running shoes have to be perfect as a bad pair can make running painful and cause injury. They stock shoes, both new and clearance, running clothing like shorts and shirts, socks, and other gear like water bottles. Shoes are along the main wall, to the right of the cashier. Divided by mens and womens, the choices seem small but there is something for everyone. Their biggest selling point is customer service; you aren't going to gawk and be confused, someone will help you right away and get you into the right shoes. Thank you to Mitchell for my recent visit! Beyond asking you preferences, the staff will watch how you walk, how you run, and ask questions about how much and what type of running you do. They measure and select a few shoes. Don't worry if you're wearing slippahs, they have clean socks to wear while shopping. This store does not try to get you to buy the most expensive thing, but just the right shoe for you. You can take shoes for a spin around the block, which really gives you an idea of what's right. I love their sock selection here too; Feetures are durable and comfortable. Prices are not cheap, but you're buying something to last a long time, so it's well worth it. If you plan on buying a lot or shopping often, be sure to sign up for their rewards card ($10 gift certificate for every $500 spent). Parking is easy with a private lot. I do not like to shop for clothes and shoes, but Running Room makes the process enjoyable! read more

The staff were very friendly and helpful! They have running shop apparel, which made great souvenirs for my friends back home. I had a few questions about the races, they were knowledgeable and gave me your honest thoughts on each. read more

Running Room - Great place to visit if looking for a local running shop. - Sports Wear Near Me - Honolulu, Hawaii

Rude sales person. Trying to tell me how my feet issues are temporary and challenging me on why I think I need shoe inserts. Smug attitude. Oh em gee, you work retail! Stop trying to act like you are a foot doctor. smh. Trying to explain to me plantar fasciitis. I had plantar fasciitis. I know more than he will ever know. Annoying! read more

This is my goto footwear store! Knowledgeable staff, often coaches and always runners who know their stock and willing to ask and learn more! I first met up with them through the Honolulu Marathon Clinic "shoe day" over a decade ago. Yay! read more