Really glad this PetSmart is just a few minutes from us. The store is clean, and the staff is…read morefriendly and genuinely helpful. The front desk team is especially communicative and easy to work with. They carry a solid variety of products, so I'm always able to find what I need for my dog, whether it's travel items, prescription food, or toys and treats. I've also visited the Banfield hospital here, and the experience has been positive so far.

We just moved here from Chicago…read more The worst service/customer service, I've ever received from a pet groomer! We have always brought our cats in to get their nails cut at different pet salons. Never have I had a groomer pick up my cats out of carrier by their scuff. (if my cat were a kitten, yes). My one cat is probably 14 pounds and the other is 10 1/2 pounds . Additionally, not to hold the bottom of the body is ridiculous! I asked RAZ the next time I brought my one little gray cat in, if she could at least hold the bottom if she is going to grab him that way. RAZ says this is what I feel comfortable with and I guess I can. She still didn't hold him right. RAZ is unfortunately not experienced, very young, and has a bad attitude. Then she attached a leash on my cat who is actually very little. I know 10 1/2 pounds seems like a lot, but he's very tiny (no one has ever used a leash on him, nor do we). She is holding the leash with her one hand, trying to cut his nails while pulling on the leash at the same time and he's crying. His head was being pulled back and he hissed. I think anyone would have. I went in there immediately to tell her to stop and leave my cat alone. She said, while he hissed at me well, of course, because you were pulling his neck back and choking him. I said I would never bring him in again. She yells, "good and good luck". I then get my cat and a leave the salon. Before I did, I made sure to talk to a manager. When someone is calling the manager over for me -RAZ comes running out from the back of the store, where the grooming salon is to talk l to the manager first... how Professional I did contact Pet Smart to file a complaint, but nothing went any further- manager from Pet Smart contacted me. She asked if I would like to bring him in again with a new groomer that they just got for cats. No thank you I am good. I will never bring them to PETSMART. You have to watch your own pets to make sure they are taken care of once you drop them off. They do not have a voice. It surprises me that anyone brings their pets here I wish I read the reviews before I brought my kids in! Very unprofessional and I'm surprise she is still there.

9/12 12:30pm two young lady's working cashier are great. Made sure I left satisfied with my…read morepurchase today. Gracias

incredible staff, stayed open late and brought the product upfront! we were caught in traffic and…read morethey really helped us in a thought spot!

What an Amazing Store with Such Wonderful Employees !! Since the summer heat has hit our area I…read morethought I might try out this Unique little Pet Store and check out their 'socks for pups' department ! They have a great Assortment and Sarah was So Helpful ! She let me try on a Few of their Selections and We fell In Love with the 'Mary Jane' booties, Ssoooo Cute for my Little Poodle I purchased them from Brian at the counter, and Again such a welcoming and friendly man ! They both told me if there was any problem I could exchange or return them, which made me feel grateful ! Well I placed the socks on my little girl to protect her paws from the Scorching Pavement and we were on our way to another shop. I stopped nearby to pick up something and noticed that my pups Back sock was missing I checked all through my car and yet nothing ! I thought I would take a chance and drive back to the Healthy Pet Store and there it was sitting on the sidewalk ! They were closed by the time I returned so I waited a few days thinking it might have been me who placed the socks on her foot incorrectly, but No, They were a little too big for her tiny Feet ! Bella and I returned and met Colin at the Cash Register, again a Very welcoming young man. I explained the situation to him and he told me he had an XXS Size at another location and would have them sent over ! He would call me when they arrived ! Sure enough he left a Voicemail and I Dropped back in. I met another young girl with an Unusual Name who assisted me immediately, Also So Very Nice ! We tried them on Immediately and the XXS Socks Fit Perfectly !! What a Great Experience at this store ! I Highly Recommend stopping in this location to meet such friendly employees and an assortment of great Products for your Pets !! I know I'll be back !

This is my favorite Healthy Pet Location. The staff is always so friendly and helpful.read more

Peanut my chihuahua was bitten by a bumblebee or a swarm of ants on his face and Nicole was very…read morehelpful and suggested Dog Asprin to help reduce the swelling. I gave the prescribed dosage to my dog and the swelling was reduced by morning. Nicole was very courteous, professional and knowledgeable!! Thank you Nicole!!

This place is amazing. A dog was dumped in my neighborhood. I went in looking for food and info to…read morehelp place this cute pup and they went over and above...they outfitted me with food and treats til we find him a forever home. They have an adoption program where new owners just pay sales tax on purchase of food for adopted pet! Please show them some love and get your fur baby supplies at Whole Pets Market!

I just adopted a big 2 year old puppy and came here at the recommendation of the animal shelter…read more This place was amazing. The staff was so helpful with me and answered alllll my questions. Took their time. Explained things as I've never had a big dog. And they are family owned based in Austin. So I highly recommend them and their membership pays for it self with one purchase !!!

Tomlinson's customer service is impeccable but so is their thoughtfulness. Yesterday, I requested…read moreour delivery be adjusted because one of our 3 dogs recently passed away after his short battle with cancer. A florist just delivered a beautiful flower arrangement with their condolences & a sweet note. Thank you, Tomlinson's. Your thoughtfulness is appreciated far more than you know.

Service is great. They have a big variety of animals such as bunnies, reptiles, and birds. I am…read morepersonally going to buy a bunny there soon. I bought a bird there a couple years ago and he is thriving.

The yelp is no longer correct the owner listed is the old owner they had a new owner as of last…read moreyear who is horrible only thinks of the money she can make off the animals and not the care and safety of the animals. Definitely don't recommend shopping here and if u do and buy an animal ask to see the breeding room and the environment they came from is horrible.... Also look up the new owner and make the judgement for yourself if that's someone you would give your hard earned money too..... BEWARE OF THIS PLACE!!!!

birds are kept in terrible conditions; overcrowded cages, no play/stimulation/time outside of the…read morecage/wings clipped/kept in the dark with no natural light or even ability to look out a window :( and when i called them to ask why they think that's ok, they didn't see anything wrong with it-these people are not knowledgable on animals it's just about money

Cute store! Friendly employees. Tons of pet things in each isle…read more I came here to get my golden retriever groomed. Loved the cut, groom and service! We will be back monthly to get our dog in show mode! Reasonable price for our 95lber

Zookeeper is an Austin staple!! Small business owners and local vibe who seem to genuinely care…read moreabout their customers and creatures. There's always someone there asking questions and getting help for their exotics when I'm there. And I never hesitate to ask silly questions or worry about needing to much help. The staff is very kind and knowledgeable. Also, they have AWSOME Isopods!

This was a fun experience. It's a pet shop with mostly exotic snakes, lizards, frogs, geckos, and…read moremore. They have a couple of birds too. We explored all of the tanks learning about some creatures I'd never even heard of before. The shop is extremely clean and spacious. The staff are very knowledgeable and friendly. I think if these are the types of pets for you, it's a really sound place to make a purchase. In addition, they sell food and accessories as any typical pet store would. The critters seemed happy and thriving.

Took my dog for a haircut. Annie was his groomer…read more She did a really nice job. The other people working in the shop were also so sweet to him. He's usually really anxious, and when I came in to pick him up, one of the girls was sitting on the floor with him, just petting him. Excellent customer service. Their prices are reasonable and they did a good job. I would definitely go back. You should know that you need to have proof of rabies vaccination with you. Otherwise they will not see your dog. That happened to me once where I had to go home. Even so, this time I forgot it-- left it on the counter next to the front door! but luckily I was able to get an electronic copy and that's sufficed.

recently stopped by PetSmart at Hill Country Galleria with my dog, and the experience was great…read morefrom the moment we walked in. We were greeted right away, which always makes a visit feel welcoming--especially when you've got your furry companion with you. The store was very clean and well organized, which made it easy to find exactly what we needed. We browsed through the aisles and picked up a few things, including some leashes and other supplies for my dog. Everything was well stocked and easy to locate. One thing I've always enjoyed about this location is their variety of fish. In the past I've purchased their beautiful fighting fish (Betta fish), which I love. Of course, anyone who knows Bettas knows you can't put them all together--they'll fight with each other--so they definitely need their own little space in a tank! They also have other pets available through private vendors, along with plenty of supplies for just about any type of pet owner. To top it off, they even offered my dog a little treat at the end of our visit, which I thought was such a thoughtful touch. It's the little things like that which make the experience memorable. Overall, we found everything we were looking for and couldn't be happier. Friendly staff, clean store, great selection, and a treat for the pup--what more could you ask for?

Great place to spoil your pets with good nutritious food & treats + plenty of toys & games to keep…read moreyour little best friend happy

Tomlinson's is an AMAZING pet store! I get my goldendoodle's food auto-delivered, and they give us…read morea discount for doing it! Free delivery. My dog is in the best health he's ever been in, thanks to Bones and Co raw food from Tomlinson's. They are always so helpful and friendly in store, and I love that they send out really helpful emails about caring for your dog in the Texas heat too!! Thank you, Tomlinson's for caring so much about our fur babies!