I was looking for a gift for a cat and dog lover when my neighbor recommended Tomlinson's,…read morespecifically this location near Target. I had never been to a Tomlinson's before--honestly, I had never even heard of it since they don't have any in California. I learned during my visit that there are 18 locations in Austin, and WOW, what an amazing store! The customer service here is on another level--it honestly felt like the hospitality of a high-end hotel. The staff is incredibly kind and welcoming, even opening the door for customers. They truly go out of their way to help, and I'm not exaggerating! I believe the employee who assisted me was Vanessa, and she was fantastic. She helped me pick out the perfect gifts, especially for the cat-related items since I don't have a cat myself. I was shopping for an 8-year-old who has two cats, so I wanted the best toys. I ended up choosing a faux rabbit foot toy with feathers for self-play, a classic "Lambie" plush, and a handmade hemp catnip mouse with a long tail for interactive play. I even learned a lot about catnip, which I had heard of before but didn't actually know much about--this staff is truly knowledgeable! I also brought my dog with me, and not only did he have a blast playing with other dogs, but the store also gave him free treats to try. They even sent me home with some freeze-dried sample treats, which was such a nice touch. The selection of dog toys here is incredible--I'd honestly be hesitant to bring a child in because the toys are so high-quality, they could pass for children's toys! I ended up getting an amazing eco-friendly crocodile toy made entirely of recycled materials. Its legs are ropes for tug-of-war, and its hollow body holds a replaceable water bottle that creates that satisfying crunching sound dogs love. Once the bottle is chewed up, you can swap it out for a new one--such a smart design! This store has everything--leashes, collars, treats, and a huge variety of toys for both tiny and giant dogs. They also had the cutest little plush toys shaped like root vegetables with adorable faces--absolutely melted my heart! Prices were super affordable, too. Honestly, after seeing what they offer, I don't see the point in ordering pet supplies on Amazon anymore. Stores like this deserve our support, and it's a place my dog genuinely enjoys visiting. I was also looking for travel-sized dog food for a trip and found some perfect 3.5 oz pouches for only $2, which I could take in my carry-on. While browsing, I noticed a lot of repeat customers stopping in just to grab their favorite treats from a self-serve treat station, kind of like those bulk snack bins at Sprouts or Whole Foods. Next time, I'll have to check it out for my dog! Another thing I need to ask about is their nail trimming service, which my neighbor mentioned. While I was there, I even saw the staff helping deliver an adopted puppy to its new home--such a sweet moment! And as I was checking out, I learned they offer same-day delivery, which is so convenient. I haven't placed an order yet, but it's good to know that option exists. Overall, this was such a fun and memorable shopping experience. I'll definitely be coming back and getting all my pet supplies here from now on!

I love love love tomlinsons. They have such quality food for a good price plus a discount if your a…read moremember. All the staff is absolutely so sweet. When they have cats for adoption they are always well taken care of and so adorable. I only come here for my cats things. Weruva cat food is amazing. The sustainbly yours cat litter clumps like a dream.

Took my dog for a haircut. Annie was his groomer…read more She did a really nice job. The other people working in the shop were also so sweet to him. He's usually really anxious, and when I came in to pick him up, one of the girls was sitting on the floor with him, just petting him. Excellent customer service. Their prices are reasonable and they did a good job. I would definitely go back. You should know that you need to have proof of rabies vaccination with you. Otherwise they will not see your dog. That happened to me once where I had to go home. Even so, this time I forgot it-- left it on the counter next to the front door! but luckily I was able to get an electronic copy and that's sufficed.

recently stopped by PetSmart at Hill Country Galleria with my dog, and the experience was great…read morefrom the moment we walked in. We were greeted right away, which always makes a visit feel welcoming--especially when you've got your furry companion with you. The store was very clean and well organized, which made it easy to find exactly what we needed. We browsed through the aisles and picked up a few things, including some leashes and other supplies for my dog. Everything was well stocked and easy to locate. One thing I've always enjoyed about this location is their variety of fish. In the past I've purchased their beautiful fighting fish (Betta fish), which I love. Of course, anyone who knows Bettas knows you can't put them all together--they'll fight with each other--so they definitely need their own little space in a tank! They also have other pets available through private vendors, along with plenty of supplies for just about any type of pet owner. To top it off, they even offered my dog a little treat at the end of our visit, which I thought was such a thoughtful touch. It's the little things like that which make the experience memorable. Overall, we found everything we were looking for and couldn't be happier. Friendly staff, clean store, great selection, and a treat for the pup--what more could you ask for?

They use bait and switch methods to sell pet foods. They push customers to brands only they sell or…read morethat are difficult to find elsewhere and tell half truth stories about ingredients and food labeling to make their recommendations. Talk to a veterinarian who understands pet food labeling laws and ingredients to get an unbiased opinion. Make sure the veterinarian has advanced training in pet food labeling and ingrediants since they get limited training on specifics in vet school.

Best pet food store in Austin. Customer service exists here! My husband bought the wrong cat food…read morethat our cat would not eat. They let us bring it back for an exchange and donated our open pet food. No one does this. I went to another location as well (183) and they were so friendly and helpful too. Customer for life.

I recently took my Great Pyrenees, Peace, to the Petco on Bee Cave Road for grooming, and it was a…read morefrustrating experience from start to finish. The groomer, Shawna, greeted us with a negative attitude and immediately took an accusatory tone about Peace's mats. Instead of being helpful, she made it sound like Peace's mats were some huge problem that she couldn't handle without drastic measures. I accepted that she might need to shave some areas and asked how long it would take. She said two to four hours, and I agreed. An hour later, I got a call saying they couldn't continue at all due to a corporate policy about mats behind the ears. I found it baffling that they wouldn't just complete other parts of the service--like de-shedding or trimming the nails--if there was one area they couldn't handle right then. To make matters even stranger, when I picked Peace up, I saw they had already done part of the service by removing mats on her backside. Shawna even showed me the fur she'd removed. Yet when I asked if they could at least trim Peace's nails so I wouldn't have to worry about her comfort, Shawna refused. She claimed she couldn't do the nails without charging me again on another day, even though I'd already paid for a package that included nail trimming. It was completely illogical: they had started some parts of the grooming, but she insisted I had to come back on another day and be charged again if I wanted the nails done. When I questioned this, she just sighed impatiently and basically made it clear she didn't care. There was no apology, no attempt to find a reasonable solution--just rude, unhelpful behavior. I wouldn't recommend this location to anyone.

We usually love this Petco but their hours are misrepresented and falsely advertised. We…read moredesperately needed cat food this morning and they would not let us in saying they open at 10am when their hours posted on their door and online say 9am M-Sat. It is not hard to adjust a suction cup sign and edit online to correct hours.

Much better than the last time but still room for improvement. My fur baby was groomed the best I…read morehave seen her. When checking out I asked the young lady if she had done the grooming and she said no and didn't know who did. I wanted to be sure to ask for them again. I also asked if my dog had done well because she can be a tad anxious. And all I got was an I don't know. I asked if the groomer was available and again I don't know. Also, I booked my appointment on line. Just the basic grooming. When I checked in they printed off a paper and flipped it over for me to sign. I flipped to the front and there were $30 in add ons I did not request! I'm glad I flipped it over. So be careful what you sign!!

This review is mainly for grooming. We have 2 dogs, pit and blue heeler. They are particular. Not…read morenecessarily nice with other dogs and very whiny. We have brought them in a few times for flea treatments, normal baths, and basic grooming like nails. Eric has assisted us almost every time and I really need to give him a shout out and say he's amazing! If you bring up a special detail you are concerned about he will be sure to assist! The store is always clean and the staff has always been polite and sweet. They talk with our dogs all the time. I would highly recommend, we live in Kyle and do not enjoy that location. We drive all the way to Brodie Lane so the dogs will be more comfortable. They still hate the baths and can't wait to leave but the staff seem to be very patient with them and very sweet.

My friend and I popped into Healthy Pet. She is a super pet woman (mainly cats). OMG...there is…read morenothing that the store does not have. The foods and pet accessories are literally stocked from bottom of the floor to the highest height within the store...near ceiling height. Healthy Pet at Seaholm is a local pet supply store. Store staff indicated that the business offers comprehensive, all-natural nutrition options for both dogs and cats. You will find a broad selection of premium foods, treats, toys, beds, and wellness items. The store also has a Do It Yourself (DIY) dog wash stations. In fact, we got the opportunity to see a dog been washed at the washing station...pretty cool! Some of brands you will recognize include PureVita, Primal, Weruva, Nature's Logic, Earthborn, and Badlands Ranch). It is important to note that Healthy Pet provides free local delivery based on a spend threshold. Healthy Pet also sponsors seasonal events like photos with Santa. Costs tend to be on the pricier side. However, for folks that have children, fur moms and dads often like to provide their fur babies the best, even if a bit pricier.

Healthy pet is amazing no. I've been shopping here for the last 6 years and will only go here to…read morequality pet food. They carry raw brands (wet and dry) and have 2 dog wash stations in the store! Great people, great products, they remember your animals and love seeing the regulars.

Very good & varied selection of upper-grade cat & dog food, canned, bagged, raw and significantly…read morebetter'n what you'll find at Kroger or even PetSmart. My cat has really dug some of the raw canned stuff I've gotten here that I've seen nowhere else: rabbit, duck; gamey meats for feline tastes. Surprisingly less expensive than Amazon. Staff is friendly & helpful. A good store to shop and support, best I can tell, certainly for your pet and seemingly for the proprietors.

I just wanna give a shout out to your driver, Damien. I am not a healthy pet customer, but he found…read moremy dog roaming in the neighborhood on a went out of his way to return him to me.!! give him a bonus. You need employees like this.

Whether this location or any other convenient Pet Supplies Plus, I've learned that I can count on a…read morelarge, well-lit, immaculately clean store with animal-adoring employees. While I only come to Pet Supplies Plus for the dog wash area, it's nice to know that this could be a home base for me if only my pup didn't have such a persnickety diet. ******************** Buy the 5-wash card so that it takes the price from $15/wash to $8/wash. Keep it in your glove box so you don't lose it. ******************** I hated washing my dog at home. Leaning over and down for an extended period of time in the heat and getting everything together is waaaay worse than just paying $8 per for a comfortable, air-conditioned setup where they clean up and provide everything. Thanks to this and all Pet Supplies Plus locations for your consistency in quality people and service.

This review is only for the grooming service. I'm throwing them an extra start because their online…read morescheduling is really convenient and their prices are quite reasonable for the market. I got a full service groom, bath and haircut. My long haired Dachshund has been groomed many, many times in her 14-year life so far and this was by far the worst haircut she ever got! Like even worse than the time her grandma (my mom) took the kitchen shears to her. There were choppy, jagged cuts everywhere. Oh I also don't like that they ask you about tipping before you even see your dog! They hand you the invoice, make you go pay at the front registers (where they ask you if you want to add tip), then you bring your receipt back to the grooming department at which time they go in the back to get your dog. This place was recommended by a neighbor, and when I followed up and told them what happened they said they go to the Buda location. I might give one more try at that location but I'm nervous now!

I visited this store today (3/13/26) and was genuinely excited because I had heard nothing but…read moregreat things about it and how knowledgeable the staff was. My daughter recently received a betta fish for her birthday, and I wanted to upgrade her tank with driftwood and plants. Since I'm new to this, I was looking forward to asking the "experts" a few questions. Unfortunately, that excitement disappeared the moment I walked in. As soon as I entered, the older gentleman behind the counter looked directly at me and then immediately turned away without saying a word. He wasn't helping anyone at the time. I walked around the store for a while and noticed a young woman cleaning items nearby. Not once did she greet me or ask if I needed help. When I was looking at the driftwood display, she walked by, so I asked a question. She gave me what felt like a dirty look, gave a very quick answer, and walked away. I initially thought maybe she was busy helping other customers, but that didn't seem to be the case. What made the experience worse was what happened next. While I was still browsing near the entrance, several other customers walked in. Every single one of them was greeted by the gentleman behind the counter. I hate to even bring this up, but it left me wondering why my experience was so different. I'm a Hispanic male with tattoos, and every other customer who was greeted appeared to be white with no visible tattoos. I truly hope that wasn't the reason, but I honestly can't think of another explanation for the difference in treatment. Either way, it was disappointing. I had specifically chosen to visit a local specialty shop because I wanted the advice and expertise that comes with it. Instead, I left feeling unwelcome and will likely just go to a big box store instead--something I was hoping to avoid. I hope this isn't the normal experience for customers, but it was certainly mine today.

Cool spot to bring the kids (on a budget). Also, nice activity to do on a rainy or cold day. The…read morefish were colorful and unique and fun for the kids to look at. There are also some turtles outside (back of parking lot). Located in an interesting dome structure (saltwater fish is on the second floor). Parents: I'd avoid a stroller, if possible. It's a bit cramped in here plus it can get crowded. Also, there are stairs to get to the top floor. Small parking lot in the back but also additional parking in the strip mall. Check out Uncommon Objects (interesting antique store) next door.