First time here, and I must say I absolutely loved my pedicure! For context, I am very picky, and I…read moreget really nervous going new places. Kevin took care of me, and he was great! He did not rush and was very detailed--I loved that! I will definitely be back! 10 Stars!!!

This place was recommended by my coworker, and I have to say that the first time I came, I was…read morehappy with the results. The second time, however, they had me waiting well past my appointment time, even though they knew I was there during my lunch break. I was passed from one nail technician then back to Lisa, the technician who was originally recommended to me. Unfortunately, my nails started breaking just three days later, and I ended up having to remove the acrylic set myself. The shape was uneven, and overall, the nails looked poorly done and sloppy. I decided to give them another chance today and came in for a new set. I specifically told Lisa multiple times that I like my nails long and skinny. She acknowledged my request but still gave me her version of "long and skinny," which was not what I asked for. Instead, they turned out short and bulky and completely opposite of what I asked for. To make matters worse, the polish application looks like something I could have done myself at home. There was an air bubble on my nails and Lisa also applied three coats of polish trying to correct it, but the finish is still patchy and full of imperfections. I really wanted to support this business because of the recommendation, but after multiple disappointing experiences, I don't feel the quality, attention to detail, or customer service justify the price. After giving them several chances, I won't be coming back. Not to mention, Lisa had the audacity to ask for a tip at the end of the appointment. Tipping is meant to reward good service and quality work. Despite the poor results during my previous visit, I still tipped her. After this experience, I found it inappropriate to be asked for a tip again when my concerns were ignored and the work was not completed as requested.

The staff is great and they do a great job. I have been a customer for several years and have…read moreused a few different people when my person was not available or on vacation. The only major issue I have is with the owner Tracy. She yells at her employees in front of the customers and does not treat them with the respect that they deserve. I would give them 5 stars if Tracy was not there.

The worst pedi I've ever received. And I've probably had hundreds in my lifetime. The ladies were…read moresnobby and my pedi lady did not do a great job. The way she polished my toes was all blotchy, she was blotting the polish like a chile painting. she got a nail file when she was done and was literally filing the top of the shiny gel I had to to pull my feet away so they didn't get worse. I didn't have a very good experience. It was toward the end of the day and all the ladies were counting cash all over the place just not cute and not professional. Oh and you can't tip on your card which I'm sure is very convenient for the owner but then she tells you to use Zelle if you don't have cash. Really not my kind of place and I won't be returning. Beware

Nina, Tom, Lan,Tanya , the entire team at Polish Room 1 does an excellent work. very happy to…read moreprovide excellent service. I will continue to support the Polish Room!!

Just went in on 10/15 for a gel manicure and clear coat is already chipping. Sucks that it's…read morehappening cause I've been frequent here for years. I did have a last minute appt but called ahead to make sure they could take me and they said they could and felt super rushed the entire time.

I know this place offers a variety of experiences, but I would like to share mine…read more I highly suggest requesting Mya as your go-to nail artist. I'm extremely picky when it comes to getting my nails done, so I completely understand how important it is to find someone you trust. Since moving here and finally finding this place, Mya has been the only person I trust to do my nails. She is so talented! She is spot-on with shaping, a truly gifted nail artist, and I'm so happy I found her. I wanted to leave this positive feedback because I genuinely think she deserves it!

I've been coming here every two weeks, and the experience is always excellent! The atmosphere is…read moreclean, relaxing, and welcoming. The attention to detail, including the refreshments and snacks, makes every visit feel special. Fiona always provides outstanding service and makes sure I'm well taken care of. Highly recommend this place!

I'm reading all these negative reviews and am shocked because I've been to some of the most…read moreexpensive nail salons ($350 for a set) and the cheapest (horrible sharp edges, random lengths on my nails, horrible designs, over drilling my toe nails leaving them red and painful). This nail salon has been good so far. I've been there maybe 5 or 6 times. Pedicures and acrylic nails, new and fills. Granted, they are busy, so I can see why it's hard to fit an entire party getting pedicures next to each other. (One negative review) Could they have planned it better, sure. Honestly, the cost is very reasonable. Some nails pictured in the reviews do look undesirable and I wouldn't have been happy with them either. If you want to be in and out, you need to go to an actual salon that does one on one appointments. You will pay more but you will be taken most likely at your appointment time. They don't offer many designs like some solo nail techs do but for $40 for a fill vs over $100 at solo salons, its worth the savings. If you want a specific look for an event or wedding, find a solo nail tech in the valley and pay the extra for your nails for that time. This is like the super cuts of nails. First come, first serve and you roll the dice if it's up to your standard but you're also paying the cost equal to that. Can't have it both ways in my opinion. They do a good job for a reasonably priced nail salon.

The first time I went, earlier this year and had a great experience. The 2 recent times I have been…read moreI have waited in a pedicure chair and my feet soaking for over an hour for someone to work on me. I was there yesterday and the pedicure ladies put acrylic on my toes (that I didn't ask for) and left the gel pedicure bulky after i repeatedly asked her to fix it she said she would at the end.... Pictures say otherwise, mind you these are not even 12 hours after having them done.

Great one stop shop! They have hair stylist, waxing, massage, Botox and a nail salon.read more

I've been going to Kristi for almost 6 months and she is amazing. My hair always turns out the…read moreexact way that I want it. This place is welcoming and clean.

I called the day of and was able to make an appointment for 5 p.m. When I arrived, they sat me down…read moreright away! I came in with short, square acrylic nails and requested a fill with French tips and an almond shape. Angel did a wonderful job! The quality of her work was great, and she was quick with it too. Everything took less than an hour, and I absolutely love how my nails turned out! I didn't get a pedicure, but I did see a few other customers getting them while I was there. I'll definitely be coming back! However, I will say the inside could use a little TLC. It wasn't the cleanest, there was no music playing, and the overall atmosphere felt a bit dull. While that doesn't take away from the great work they do, I think a cleaner, more vibrant space would really elevate the experience. Overall, they do great work, and if you're more focused on the quality of your nails than the atmosphere, this is definitely a nail salon worth checking out!

I've been going here for a few years and the service has always been ok. Not spectacular but not…read moreterrible. The closeness to my house is what kept me returning. I went last week and had the worst experience. The man that did my pedicure acted like I was such a bother and inconvenience to him. The pedicure itself was very quick and extremely basic. I felt like I was being rushed out. The customer he helped after me asked him something (I didn't hear) and he audibly signed and rolled his eyes. The pedicure was listed at $29 however I was charged $30. Not too much of a big deal but either change the menu, provide an itemized receipt showing the extra $1 is taxes or somehow inform the customer of the price change. After I paid with a debit card I asked for a stamp on the loyalty card that I had picked up from the stack on the counter. I was told that you only get a loyalty stamp if you pay in cash. Nowhere on the card, desk, menu, etc does it say that. I honestly felt like my business was not needed at Capri so after 4 years I will surely be finding a salon that appreciates all of their customers.

What a surprise this spa was for me. I was in Phoenix area and had a small window of free time. Not…read moreenough for both a pedicure and a massage. I stumbled upon this spa when I was searching for pedicure places near me. First, I had no idea what a zero gravity pedicure was. It was that perfect blend of pedicure and massage. Kyra was lovely and did an amazing job. I know I fell asleep at some point during the foot massage. My pedicure is beautiful and perfect. The whole experience was a ten!

My appointment was inadvertently changed to a different person for my 90 minute pedicure. First, I…read moremust say that this is not your typical nail salon pedicure. It's an experience extraordinaire! I had the pleasure of having Lilly perform my service. She is spectacular. I wrote notes on an index card outlining my likes, dislikes and some medical challenges. Lilly was attentive to every detail. She is very intuitive. The massage portion of the experience was perfect. She "knew" exactly where to apply more or less pressure on my feet, legs, head and shoulders. My toes look and feel fabulous! I am so grateful that I met Lilly. The Salon is about 35 minutes from my house but it is well worth the trip for this level of service. I've planned future visits and requested her. Pricey for my budget but I'm giving myself this gift of self-care.

You would think that with nail salons on almost every corner the competition would encourage them…read moreto give top quality services. Well I have finally found one that does. Technician Eric gave one of the best gel manicures I have had in years. He is very thorough- Efficient without rushing and the polish actually covered the entire nail without getting into the cuticles. He used cuticle oil without me asking. One thing: he did not do the arm massage which is fine with me. I will certainly return.

I just realized I haven't updated my review in a year although I come here monthly. My favorite…read morething about this salon, is that they never rush and they never rush you out of the chair. Even if they are busy, they still pay attention to detail when doing your pedicure or nails. It's always a good vibe with good music playing and I sometimes find myself singing along with the music. It also helps that Tommy is funny and always has jokes.

I've been going to Prestige Nails for years. Since it's come under new management, Ellen and her…read moreteam, have really done a great job at putting the customer first. If I ever have had a concern... all I've had to do was let the manager, Ellen, know. She's taken care of me every time. I've also seen her go above an beyond for other customers to make them comfortable. She's even referred me to another competing salon for a facial. That's service! The staff is friendly, clean, and skilled. The massages are the longest and most relaxing massages I've ever received during a pedicure service. I have no plans to ever go anywhere else and I tell all of my friends to stop here if they're in the area! I read some of the poor reviews and have to wonder if the disgruntled customer took the time to voice their concerns to the manager before taking to the Internet. It's amazing what voicing our concerns can do. Not only to help resolve a specific situation, but to guide employees in situations going forward.

Bebe was great! Loved the service. This was my first time and I'll definitely be back.read more