Very weird. Just left this store after finding no employee to check us out. Literally, like no one…read morewas there. We waited several minutes, we yoohoo'd, we walked around and yoohoo'd again, to no avail. We left our items at the counter (actually next to another little pile of items, I wonder if another customer had encountered the same thing? ) In any event, as we backed out, of our parking space, our headlights shone into the back of the store, lighting up 3 persons, 2 seated at a desk or counter, the third standing facing them. Crazy. Too many auto parts stores around to go there again.

I get my basic auto parts here - oil, filters, fluids, etc. They always do a pretty good job…read morelooking up the right part for me, although once they ended up selling me a part that didn't fit. I took it back and returned it without a problem, though. Other than that, I've always had a good experience shopping at this Advance Auto. It's a convenient location for me, and the staff gets the job done. More recently, due to COVID, they don't come out to check the check engine light anymore. But they did let me borrow the check engine light code reader and explained how I could check it myself. Also, I've discovered that ordering online for pickup has been a nice and convenient way to buy what I need during COVID. The pricing is fair, and they have a reward program that gives me some coupons sometimes.

Huge Thanks to Ed!…read more What a day, what a day! What started as a quick stop for gas in Cary turned into a full-on car emergency when our vehicle refused to start. After a kind couple's attempt to jump the car didn't work, we were feeling pretty stuck--until we realized we were literally across the street from an O'Reilly Auto Parts. I called the store, and that's when Ed became our hero of the night. Without hesitation, he walked across the street with a jumper and got our car running again. And he didn't stop there! We headed over to the shop, bought a new battery, and Ed even installed it for us right then and there. Ed was professional, knowledgeable, and incredibly kind--exactly the kind of person you hope to run into when your car dies and you're stuck with your plans derailed. I can't thank him enough. He turned a stressful night into a reminder that good people still exist. If you ever need car help in Cary, O'Reilly's is the place to go--and Ed is the guy you want helping you out. Absolute legend!

This O'Reilly location is convenient to neighborhoods I frequent in the area…read more I've made multiple different visits and purchases here over the years dating back to 2020. Today Chris was in the store. I recognized him from previous visits. He always provides a warm welcome as soon as my feet cross the threshold of the entrance. Chris is an exceptional Auto Parts expert and works very quickly at getting what I need. Chris also takes the time to provide educational details on the different options. I needed a headlight bulb because if it's not a fog light it's my headlight bulbs blowing after a few years. The joys of vehicle ownership! Chris was kind enough to put the bulb in for me. I appreciate the service and the staff here not just this visit but every visit before this. I plan to hold on to this experience and I will return to this location if needed again and I will recommend others. Thank You!

Tried to start our SUV this afternoon and the battery was DEAD !! Wouldn't even turn over a bit…read more My husband took the battery and out and off to Advance Auto we went to see if we needed a new one. They provide free battery testing . After a quick test, they said the battery probably just needed charging. We hadn't driven the SUV in about 6 weeks so that made sense. They said they could do a 6 hour charge on the battery for NO CHARGE. WOO HOO !!! Hopefully it will charge up and we won't have to buy a new one. They were super helpful and their services can not be beat. Give them a try. They are great to answer any questions you may have concerning your car.

I made this account solely to leave this review. I drove 30 minutes to pick up a specific part that…read morethe store said it had online. I even made an online pickup order which was confirmed. Come to find out after my 30 minute drive up there that they didn't have the part. And to top it off my cashier Maurice was extremely rude and acted like he a had a chip on his shoulder the whole time. Look buddy if you don't like your job find a new one don't make it my problem.

Demetria was a great help getting new wipers for my vehicle, and also helping me get some…read morespeciality items. She was very pleasant when helping to install the wipers, and also helped me to understand the price differences in the speciality items I was getting.

Every time I come to this shop I'm greeted with smiles and great service. Josh and Brandon were…read moreespecially helpful in changing a car battery. Thank you for your help!

Visited the store on 12/20/2022 I called before i went up…read moreto the store. I spoke to Michael, who was pleasant and welcomed me to the store for service. The staff here are pleasant, empathetic, and professional and give each customer attention in the order we entered the store. Michael and Gilberto are the best. I noticed my radio intermittently flashing, knowing the electronics ran off the battery. Gilberto did a great job educating me on how to avoid battery losing charge. Very thorough and helpful!

Went in 1.5 hours before they closed to replace the battery in my wife's car. The air-intake tube…read morewas fastened over the battery, which only required one screw to be removed in order to replace the battery. The worker looked me in the face and said, "We are about to close, so I don't want to do it." I was completely blown away by the sheer laziness, and by how someone wouldn't do what their literal job is. See, they advertise that with a battery purchase you get a free installation. Apparently not. I returned the battery I bought, jumped my wife's car, and drove straight to AutoZone where I bought from them. Unlike at O'Reilly's, they were happy to assist a paying customer and installed it in less than 10 minutes! I even slipped the guy an extra $20 for just helping us out. I will never go to O'Reilly's ever again and will always go to their competitor.

My dad had a battery issue w his pruis Demetria was so helpful & even loaned wrenches for removal…read more I highly recommed this store and staff.

I usually hate walking into autoparts stores since I'm so out of my element but Ryan and his…read morecoworker (sorry I didn't catch his name ) made my visit easy and relaxed. I needed a front headlight and tried to look it up myself with no luck. They nicely found my part and then put it in for me without ever making me feel as insufficient as I actually was! On a side note, the autozone appeared adequately staffed, clean and organized. Good job Autozone Morrisville!

Always goes here to help with my windshield wipers to replace. Last time the guy installed and help…read moreme fixed my windshield alignment but this time the rep could not help me and Instead recommend a local business to support. Even though I ordered replacement that day. So sad it wasn't that other person who helped me last time. But overall staff usually nice and quick.

Franklin T. Went above and beyond to help me with my brake light situation. Will recommend.read more

Placed an order for a 20mm spacers a week ago and the part was out of stock. Didn't know until I…read morecalled and they offered a larger spacer but even then it was also out of stock. Couldn't just put on the site it was out of stock. Cancelled since they didn't have what I need and she just said ok.

8 weeks of perfection, and this is what you get. Smh, then want to know more about my handle then…read moretheir product. Germany laughing. Search deep BFI

We use Firestone for state inspections, routine maintenance, and new tires…read more We have been very happy with the customer service and work performed : ) This store has many of the same employees we saw during our first visit which speaks to their consistency. Don't forget the online COUPONS which are beneficial. Good value for money!! The manager has also given us the discount or reminded us about the savings /: ) We have also been referred to other local shops when these guys can't do the work. We have used Firestone in Georgia and nationally which comes in handy b/c we travel extensively.

The tech up front Shawn was really helpful when I had my flat tire. Really appreciated the prompt…read moreservice and value that was provided.