My dad had a battery issue w his pruis Demetria was so helpful & even loaned wrenches for removal. I highly recommed this store and staff.

I usually hate walking into autoparts stores since I'm so out of my element but Ryan and his coworker (sorry I didn't catch his name ) made my visit easy and relaxed. I needed a front headlight and tried to look it up myself with no luck. They nicely found my part and then put it in for me without ever making me feel as insufficient as I actually was! On a side note, the autozone appeared adequately staffed, clean and organized. Good job Autozone Morrisville! read more

Quickly did a drive by to get my battery tested because a competitor informed me several days ago that I needed a new battery. I went inside and eventually was noticed by an employee, Christina. She will not win any Miss congenialty awards but she did come out and battery test my vehicle. It is a smart business strategy to offer the free testing and I noticed they do it on alternators too. Battery checked out and Christina recommended I drive it for 30 minutes to charge it. Dodged a bullet this time. She did tell me batteries are $150-$200 now. Gone are the days of a new battery for $100 bonz! Fyi- Install is free. read more

When I saw an auto parts store opening in my neighborhood, I was thrilled...yes, excited. I know, it's just the little things, but car troubles are a pain and the closer to a solution you are, the better. The times I have visited this AutoZone store, I have had good experiences. The store is clean, and has a good lay out with easy to find items in appropriate sections. The prices are competitive with other stores in the area. The staff have always been helpful and positive, suggesting best products and prices available, even helping out with small non-garage type needs on the car there at the store. Overall, I think they do well, they keep my business. read more

AutoZone - Auto Parts & Supplies Near Me - Morrisville, North Carolina

Horrible customer service! Came in and had questions about parts for my vehicle. One guy said I should ask another employee because he knew more about vehicles. The other employee was not helpful and wouldn't listen to my questions! Then he decided he didn't want to help me anymore and helped another customer. Will never come back. You've lost a customer! read more

Great store with knowledgeable help/staff. Prices are comparable to other stores. Quick service.

Absolutely horrible. I've come to this particular autozone for over 5 years for all my needs. I've come at least 3 times to have the battery replaced in my Mercedes car key. This time, a guy dismissively tells me that they do not do that and never have, even though I told him I've gotten the service here before. He then walks away and makes no attempt to be of any assistance. Completely rude, and you've just lost a regular customer. I won't be back for anything. read more

My first time and last time going to this Auto-zone! Very rude Manager and employees, (employees laughing about the situation) ...so I went inside i saw a employee attending to a old man(senior aged), he wanted to buy a catalytic converter and employee was yelling at him then the employee told him to step aside that somebody was going to help him; the manager came with a rude attitude also yelling at him in a rude way asking information about his car... So when my turn came, I Payed with a dollar bill and he told me if i got change in a rude way.. So is this the way they treated to anyone in this Auto zone!! read more

There is one man in there that did not say one word to me when he ranged up my transactions both times. I said hello, him nothing. He couldn't even look me in the eye. What's his problem. No welcome to Autozone from the rest of the older boys. Don't deserve to be called men. Got a problem with us blacks? The younger gentleman and woman have great manners. Other than that they had what I needed, oh order more ice scrapers for the next time. Thanks read more

A young man named Ryan helped me pick out windshield blades and even helped me for 10 minutes to install them on a friend's car. He was knowledgable about windshields, windshield blades and presented both economical and premium options. Very friendly and knowledgable person. read more

Went in to get a tail light. The book that lists which bulb is for what vehicle was no where to be seen. No one was interested in helping me. After I found which bulb from the internet, no one wanted ring me out, instead they talked among themselves. read more

The staff here has always been very friendly and helpful. I have come here for windshield wiper replacements, key batteries, and light bulbs. Each employee has always diagnose the problem and then helped me install the new item of installed it for me. I recommend signing up for their rewards program and you can get discount codes on future purchases. read more

Amazing quality service and great manager, Hamza. The manager (a middle eastern fellow) is very knowledgeable and saved me over $400 dollars. He advised a local guy, who does small repairs in Autozone parking lot, clean out my throttle body (instead of buying a new one) to pass inspection. It was great...the manager puts this location on the map. In addition (nudge), if you don't know much about cars, or are in a rush, they usually have a young mechanic guy (Chris?) who does "contract" work in the parking lot...it will save you some cash :). read more

Stopped by to check my battery and got great service. They had a few warranty options on batteries and the technician installed it in under 10 minutes. Great service and product selection, will definitely be back if need something in a pinch. read more

Positive experience here. I needed a battery replacement for our minivan. The manager was prompt and helpful. He presented options and hooked me up with a good battery within my budget. Then he instantly installed it and took the old battery. Transaction was easy and efficient. read more

I called and specifically asked if a certain part was in stock and was told "we have it" so I drove there to pick it up only to be told it has to be ordered. If I were told that on the phone I could of made my decision to order it or look elsewhere and not have wasted a trip. As you can imagine I decided to go elsewhere. read more

Went in autozone for a few things today around 11:00 am. Nobody was at the counter or visible in the store at all even though both doors were wide open. After waiting a few minutes an older gentleman appeared from the back, he walked toward me and as he approached I thought he was gonna ask if I needed assistance or say something, instead he through up his hands in a disgusted motion as he almost ran me over and walked right past me. After passing he grabbed something off a shelf and walked back past again to the back, without uttering a word. I'll never come back. Thanks. read more

The employees and manager for the most part are very rude. On more than a few occasions my experience had been very negative. Most recently I purchased windshield wipers and the rep after attempting to install told me that he could not complete installation. I went to the High house location and the rep was amazed, quickly installing the wiper with a smile. The Morrisville location is convenient, however consistently fail at customer service. I am not sure if this behavior is racist , cultural (middle eastern) or lack of knowledge. read more

Wow, what a change in service! I thought I would give this place another try during the week, I came in after a recent trip for routine maintenance at a dealership and not sure what the dealership does for their checkpoints of service but luckily I noticed a tail light was not working. Stopped in and a very nice young man working there helped me out! Made sure it was the correct part and actually replaced both for me---kudos!!!! I hope the company recognizes you for superior customer service and I wish you all the best in life. My motto is "everyone is in sales & service" and I would give you 10 stars for being knowledgeable, patient, and providing outstanding service and representation of the company. Thanks!!!! read more

I was having trouble with my car battery so I brought it in. They charged it for me, but they found out there was something wrong with the battery itself. I got a ride home and put the battery back into my car, and drove it back here. While I was taking the battery out, the terminals for the battery broke in the parking lot! It was like everything was breaking down on me. Fortunately, Richard helped me find a solution for it. He let me use their tools to change out the terminals and found some great solutions for a new battery for me. Unfortunately, they didn't have the battery I needed in-stock, but he referred me to another auto zone really close by who had them. Without Richard's help, my cars bad battery and terminals probably would have left me stranded somewhere. My only complaint is that I was watching another guy put up a bunch of signs on the windows by himself for over an hour, and another guy came out and started yelling at him because one of the signs was a little off. Here's what I heard from the guy who was yelling at the dude putting up the signs... "you lazy piece of shit.. " "why can't you fucking do it right what is your problem... " " go home to your faggot boyfriend... " The sign guy left, and instead of the angry dude fixing the signs, he just looked at his phone for the remainder of the time I was there. I didn't get the names of either of these gentlemen, but it was a really awkward experience. read more

Amazing service!!! I called ahead to ask what time they closed. Shockingly he said 10pm, which was excellent and unexpected. A very polite young man named Chris offered to check to make sure the item I needed was in stock and said he would be waiting for me to arrive. He literally greeted me as I got out of my car with everything needed. He consulted with the manager, Hamza, who was also available immediately and very helpful. They took care of my issue and had me paid and out the door within 20 minutes. Their location and their manager were well known with both the dispatch and the tow truck driver that I had contacted. Both said I would be taken care of and I definitely was! read more

We have done tons of business with autozone and have Always been able to speak with sales representatives that are well educated and know what they are talking about when it come to repairs on every day vehicles. The last couple of weeks we have tried to do business with Autozone in Fallon, we have experienced far less intelligent sales reps... they don't have a clue what they are talking about and they are unable to help us obtain parts. I am Very Dissapointed with the New people Autozone has hired recently. During an interview, I would expect the Boss would make sure that the representatives had a good understanding of what they would be expected to know. Check credentials?! All I can say is "Whoa, what happened?" Customer Service is So bad that we are now doing business elsewhere!!! read more

The people who work here are helpful, patient, and efficient-- that's about my highest compliment. I came in today with a teething, cranky baby. I needed windshield wipers. Did I know what size I needed? No. Someone behind the counter happily looked up the sizes I needed and then showed me where they were. I was checked out promptly, and they even installed the windshield wipers for me because I had my hands full. The layout of the store is logical, and prices seemed reasonable. I will be going back when I need a car battery. read more

a great place. friendly staff. they are very helpful specially Hamze. he saved money telling me what is wrong with my car instead of buying the wrong part. read more

AutoZone - Front of autozone - Auto Parts & Supplies Near Me - Morrisville, North Carolina

I want to thank the staff at this Autozone. I was dropped at the store Wednesday morning in need of having my car jumped so i could get to work on time. My battery had died while i was away on a trip. The staff immediately assisted me by driving me to my car and getting it up and running. I did not catch the name of the guy who assisted me but his help was greatly appreciated. I offered the guy who helped me $10 for his help, he refused. Its nice to see that his motivation was to help me out and not to make a quick dollar. I will return to this location due to their friendly and speedy service! Thank you read more

Went in this evening to buy a replacement head lamp for my Toyota Prius...after having been quoted 87.56$ at the stealership! The headlight cost 16$ and the store manager was kind enough to install it for me on the spot!! Took him under 5 mins! You have a customer for life, that's for sure! read more

One bad apple: Went in to purchase automotive products at 1017 MORRISVILLE-C, MORRISVILLE, NC 27560 store and noticed specials signage and needed clarification on the terms of the specials. I looked around and behind about 10 feet away was the manager of the store straightening out products on the shelves. There was only two other customers in the store but noted that there were at least three employees. I said "excuse me sir, I have a question." No response and I looked at him and instead of him pausing what he was doing, he just looked at me without any acknowledgment. Awkward silence and his response was in a impatient tone "I'm listening." The manager conveyed the lack of any customer service skills. I was put off by his attitude and said "thats okay." After he knew I did not care much for his half attempt to assist, he finally got up from his stocking and approached but I was already headed out the door without purchasing. I can see if he was in the middle of assisting another customer or if there was a line of people waiting, but this definitely was not the case. I was not in a rush, just had a simple question which could have been answered in less than 60 seconds (which cost his business $83.59 in lost sales). I know retail and budgets are set each day and any sale no matter how small, effects the bottom line. Ive shopped at this location for years but when the management lacks the enthusiasm and CS skills to assist a paying customer, then I make the conscious decision to take my business their competitor. Please inform your teams that no matter how much stocking there is, if a customer is around, at least follow a 10 foot rule to make contact and see if any assistance is needed. Every other employee in the past has assisted very well. As a manager, he should represent the business with exceptional CS. If this particular manager can't improve on his CS skills, cut your losses and hire someone with soft skills. read more

Called in for a replacement bulb for a right front turning signal on a 2007 Cadillac CTS. They had the piece in stock and had this information in seconds. Went to the facility and picked up the part, paid and out the door in 2 minutes. Good service and nice demeanor. Thanks. read more

I stopped by this Autozone on my lunch break hoping someone would be able to help me install the headlight bulbs I bought there last week. Christopher was super friendly and so helpful. He literally saved the day and had both headlights replaced in about 15 minutes! Great service as usual. So appreciative of the friendly and knowledgeable staff at this location! read more