This review is based on my only experience so far. On Sunday (8/14) evening, my car was…read moreexperiencing battery issues. Since I was near this particular Auto Zone location, I called them first to see if they were open and if they would test the battery out for me. I also asked if they would replace it as well since I knew my battery was old and would have needed to be replaced anyway. They informed me that they would test the battery for free and install a replacement as well with no installation costs. When I showed up, I was greeted by Carlos at the register. He was extremely courteous. He agreed to test my battery right away, and on testing it showed me that my battery needed to be replaced. He then located a new battery inside the store and then replaced it for me as well. All of this happened in very little time, and Carlos was very pleasant throughout. I couldn't have asked for a better overall experience and final result on a Sunday evening with a busy workweek ahead.

I was driving home from work and realized my engine body splash guard was dragging. I looked up the…read moreclosest auto zone and went inside to look for clips to reattach. I found some and then went to the counter to ask for help. The man at the counter called for Ravi Jones to help me. Ravi was amazing! He told me to bring the parts outside to my car where he crawled under my car and tried the parts to make sure i got the right one. He then proceeded to place the proper parts and fix my engine shield cover. You do not get that kind of kindness and customer service anymore. I am so grateful for Ravi and hope his company realizes what a gem they have in him!

Downloaded Yelp and created an account just to write this...called different Autozones and Advance…read moreAuto Parts asking for a very specific kind of O-ring. Turns out the part was discontinued and no one offered any kind of solution or advice. I call this specific Napa and Zach picks up the phone- tells me he doesn't have the part but says I should come by and he can help me out. I show up and the guy spends 20 minutes researching stuff on google and finds an exact copy of what I'm looking for under a different part number. It was super super cool to have someone spend that much time just to try and find a solution for a customer who's buying a part that cost all of $4.95. If you're reading this; support this location and give them a visit- I'm willing to bet they'll treat you right.

I started having an issue yesterday with my car upon starting and wondered if my battery was…read morestarting to go. I stopped here to get it checked. I usually go to the other parts store up the street by Big Lots that's always jammed. I visited AAA where I'm a member, but they looked slammed too. Anyway, walked in here and was quickly asked if I needed help. The nice gentleman came outside with his tester in hand to get a read on the battery and alternator and both were fine. Nice to know they're so responsive and I can get these minor things checked for free. If I need a battery sometime in the future, wiper blades, or anything will definitely come here for it!

Im literally sitting here at 8:40pm on friday trying to get things to work on my car over the…read moreweekend and the doors are locked when it clearly says it closes at 9pm on the door and on google. Im willing to bet the employees are inside right now waiting for me to leave.. there were 4 cars in the parking lot and im sure they belong to the employees.. im not one of those customers that always complains, im a chill laid back dude but this really pissed me off considering its snowing tomorrow and I dont want to commute on icy roads.. unreal.

My ford Cmax keeps dying and has to be jumped. Morgan Automotive replaced the battery about 6…read moreweeks ago and the car continued to have problems. I brought the car to the Ford service center to have the electrical system looked at ( for a $125 fee!). The service tech said "you need a new battery it tests "recharge and test"". I told them that I didn't believe it was the battery. The ford service tech said "computer isn't showing any codes" and refused to do any other diagnostic tests. He said they could only sell me a new battery (at $155!!!) but that was it. I picked it up decided I wasn't going to spend any more money Ford "Service Center". I took my Cmax back to my Morgan Auto mechanic and showed him what Ford said and he laughed. He said, he would test the electrical system and see if he could figure it about. 1 HOUR later the Morgan mechanic called me and said he found an electrical ground and fixed it and believed that was the draw on battery. Ford Service center is a JOKE. Their service people are no better than tech support. Morgan employs actual mechanics and actual repair your vehicle. I have used Morgan for simply repairs - oil change, tire replacement, battery replacement for year. I now know I can and WILL take all my automobile repair business to them.

The Manager, the workers, and the owners here take great pride in their work and the product they…read moregive the customer. I had the good fortune of dealing with the Oil changing business as well as their auto repair business located right behind. Good people, fair pricing.

Joe at Wagner's could not have been nicer and had someone pull a window for me within a couple of…read morehours! What a pleasant experience to talk to and deal with nice people. Thank you, Wagner's!

I came in there and ordered a part that i admittedly got wrong and I only had the part in my…read morepossession for a couple of hours when I returned it they Charge me a 35% restocking fee on something that only cost $80. Management got very rude when I asked why their cost of restocking was SO high when everybody else is only between 10 and 20% so yeah, I'll never go there again.

I've been going to Massey Brothers for a few years and they've always been great. My car is twelve…read moreyears old and I really need a new one, but I'm attached to it and they keep it running. They are not the cheapest game in town, but they always get the job done and they've kept my old BMW on the road, even though I'm in real estate and practically live in my car. With that in mind, they are still much more reasonable than the dealership! The only reason I gave them just 4 stars is because they left a valve cover off one time, but they fixed it immediately and got me back on the road. They are also very tactful,..like when I accidentally run into/over/through something and need them to make all of that go away. They look at me like that sort of thing could happen to anyone and they just get right to work. Bless them!

Our car randomly didn't accelerate after waiting at a red light, then finally went. When we got…read morehome to our destination, we turned the car off and tried to start it again, but it wouldn't start. Dash lights flickered, air came on, and electrical worked in the car, but engine would not start. I suspected the alternator or starter since it appeared the battery was working. Long story short we got our car towed and taken to Massey Brother's. They took it in on a Thursday at noon and it was ready the next day. They were quick and honest with our repairs. I'd totally recommend this business. Thanks again!

Amazing customer service. Service with a smile. They are always available and fixed my key though…read morethey mentioned they are not supposed to. Thank you, Autozone Durham.

Lawrence offered great customer service! He recommended a good windshield wiper fluid and…read moreaccompanied me to my car to show me where to refill it. Very professional and friendly. Thank you, Lawrence! Jane

I bought new fenders and mirrors for a 2001 SS Camaro years ago and was very happy with the finish…read morein the fitment!

Pablo is the best subaru mechanic in the south! We've been taking our japanese cars to them for 30+…read moreyears.

Wasp is amazing! I've never been to a friendlier or more trustworthy auto shop. They were genuinely…read morekind and responsive in every communication--before, during, and after my visit. The whole place had such good vibes: everyone I met was pleasant, upbeat, and seemed genuinely happy to be there. I got to meet the owner, Steve, along with my car's new bff Pablo, who went above and beyond during what was scheduled as a simple service visit. He affixed my front license plate, cleaned the inside of my windshield (!), let me tag along on the test drive, and even brought me into the shop to see my car's underside once it was up in the air. How did he know I would absolutely love that? Little things mattered too: the waiting area was comfortable, clean, sunny, and quiet, with a thoughtfully planned garden out front. Rates were refreshingly reasonable--and not one cent over the estimate. It was such an exceptional experience, one that gave me real confidence and peace of mind that my car is in good hands. Three cheers for Wasp Automotive!

Very satisfied with my experience. Was quoted way less for the replacement battery than the…read moremechanic who told me I needed one. I purchased online, no wait time when I came in. James installed my battery in less than 6 minutes. Will be a return customer, keep up the great work!

Austin from Batteries Plus is literally a life saver. I rented a car from Hertz 30 minutes away and…read morethey gave me a vehicle with a dead key fob battery. Austin was able to test the battery and determined it was at the end of its life. He replaced it and provided me with a detailed receipt and record so when I file my complaint with Hertz my ducks are in a row. Thank you Austin and the Battery Plus family for saving an already stressful trip to Raleigh to see a sick family member.