We had a radiator issue and were unsure if how to fix it. Employee Isaiah went above and beyond to…read morehelp us solve our issue! Because of his exemplary service, we'll be back next time we need auto parts!

Very knowledgeable staff with good recommendations. Parts ordered came quickly and were inexpensive.read more

I was driving home from work and realized my engine body splash guard was dragging. I looked up the…read moreclosest auto zone and went inside to look for clips to reattach. I found some and then went to the counter to ask for help. The man at the counter called for Ravi Jones to help me. Ravi was amazing! He told me to bring the parts outside to my car where he crawled under my car and tried the parts to make sure i got the right one. He then proceeded to place the proper parts and fix my engine shield cover. You do not get that kind of kindness and customer service anymore. I am so grateful for Ravi and hope his company realizes what a gem they have in him!

They have amazing customer service here. Their parking lot is as busy as the garage next door. Good…read moreselection of what you need and very helpful

I started having an issue yesterday with my car upon starting and wondered if my battery was…read morestarting to go. I stopped here to get it checked. I usually go to the other parts store up the street by Big Lots that's always jammed. I visited AAA where I'm a member, but they looked slammed too. Anyway, walked in here and was quickly asked if I needed help. The nice gentleman came outside with his tester in hand to get a read on the battery and alternator and both were fine. Nice to know they're so responsive and I can get these minor things checked for free. If I need a battery sometime in the future, wiper blades, or anything will definitely come here for it!

Im literally sitting here at 8:40pm on friday trying to get things to work on my car over the…read moreweekend and the doors are locked when it clearly says it closes at 9pm on the door and on google. Im willing to bet the employees are inside right now waiting for me to leave.. there were 4 cars in the parking lot and im sure they belong to the employees.. im not one of those customers that always complains, im a chill laid back dude but this really pissed me off considering its snowing tomorrow and I dont want to commute on icy roads.. unreal.

I've been in sales for 35 years. Bryce is AMAZING. One of the best salesmen…read more I've ever met period. He helped me get my battery charged no questions asked but also took some time to say something nice about my sports car.

Any time I've gone in this Advance Auto I I have been treated with respect and the most polite…read moreyoung gentlemen have helped me to find what I have needed. If I need wiper blades or my car is acting up they always offer to use the scan tool to see if there is something that they can help me with. When I needed an alternator they were great about telling me that's what I needed and then sold me one and charged my battery a little so I could get down the street without breaking down before my husband got home.

Amazing customer service. Service with a smile. They are always available and fixed my key though…read morethey mentioned they are not supposed to. Thank you, Autozone Durham.

Lawrence offered great customer service! He recommended a good windshield wiper fluid and…read moreaccompanied me to my car to show me where to refill it. Very professional and friendly. Thank you, Lawrence! Jane

I came in there and ordered a part that i admittedly got wrong and I only had the part in my…read morepossession for a couple of hours when I returned it they Charge me a 35% restocking fee on something that only cost $80. Management got very rude when I asked why their cost of restocking was SO high when everybody else is only between 10 and 20% so yeah, I'll never go there again.

what a scam they sell you wrong part than charge you a $35.00 restock fee. Dont buy parts there not…read moreeven test. Will not refund full amount paid after they give you wrong part.

The staff is super friendly. There's a very long walk along a fenced wall to the vehicles. Anyone…read morewith walker or wheelchair will have a tough time managing. There are 7000 volts if someone missteps and grabs onto or bumps into the fence. It's a narrow walkway thats got gravel so its easy to lose balance. Luckily we knew where we needed to go and we got very lucky and found what we wanted. They do offer a law enforcement discount. Parking is ample: be sure to enter in the door directly by the lot and not the back side. That side is for paying. The online catalog is very accurate and updated.

Good selection and fair prices. Like the way they post inventory on line. Don't wait too long or…read moreit will be gone!

Gerson was great to work with! Super helpful, friendly, and made everything easy. Definitely…read morerecommend him!

Bought a XT5 from them, sales and finance are great. Service manager has no customer service…read moreskills. was told he would return my call. Never called and said what was done to it - nothing but a message that if I brought it back the cost was on me. My 3rd Hendricks CADILLAC and my LAST ONE ever from them

I've used this service for my 2017 C Max Energi for several years and have always been pleased by…read morethe quality of the work and the friendliness of the staff. When I bring my car in, they take great care of it. They have an automated service that keeps me updated on progress. If they notice something wrong or that needs service, it's useful information but I've never been upsold. The prices are fair.

I would NEVER take another vehicle to Chapel Hill Tire after my experience with them…read more I brought my Subaru in for service, and noticed it overheating the day I got it back. I took it back to the shop and they told me it had essentially no coolant in it. I immediately asked the technicians why there was no coolant. They told me, "It was filled up when it was here." When I asked, "Then why is there no coolant in it now?", they couldn't give me an explanation beyond repeating that they had filled it. The car continued losing coolant and overheating. I brought it back multiple times, and I was repeatedly told that they had pressure-tested the cooling system and that there were no pressure issues and everything was fine. They also told me there were no warning lights indicating a problem. Meanwhile, I was constantly having to refill the coolant and pull over when the car overheated. One time I had to sit on the side of the road for about 45 minutes waiting for a friend to bring me coolant just so I could get the car home without overheating it. Eventually the car broke down on the highway and had to be towed. After all those previous visits where I was assured the cooling system was fine, I was finally told that the head gasket had blown and that replacing the engine would cost around $6,000. After I challenged that price, the estimate was suddenly reduced to around $3,000. I'm not upset that a Subaru developed a mechanical problem. I'm upset that I repeatedly reported coolant loss and overheating, and I was repeatedly told the cooling system was fine. The car eventually suffered a major failure anyway. I don't trust this shop and I won't be taking another vehicle there. If you're dealing with a recurring mechanical problem, I strongly recommend getting a second opinion before continuing to rely on their diagnosis