David and his team are top notch. Always honest always fair. Wouldn't dream of going to anyone…read moreelse, and all the recommended shops they've given me for jobs out of their scope I've had nothing but the same experience.

David is hands down the best mechanic!!! He is very reasonable in cost and he will help in any way…read morepossible, even if you are stranded with a broken car! Thank you, David!!

Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First,…read morethey are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment.

We bring both our cars here and have had great experiences every time. What stands out most is…read moretheir honesty. I never feel like I'm being upsold or overcharged. In auto repair, trust is everything, and this shop has earned mine. Highly recommend, though selfishly, I hope they don't get too popular.

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

I brought Honda CRV to Tao and spoke with William beforehand. The auto dealership has screwed up…read morethe simplest things from a recent oil change and not tapping off fluids besides overpricing customers for years. I wish we have brought the vehicle to Tao over the years but hands down William knows what he is doing and good timing dropping and picking up the vehicle. I would give William and Tao 10 stars as they are honest and not trying to overcharge or perform unnecessary work and actually do the work that is being charged.

I've been a returning customer here for years, bringing multiple cars in for routine maintenance…read more This was the first time I called with an actual problem -- and it will be my last time calling at all. I phoned to describe the issue with my car. The manager told me to shut the engine off, wait a minute, and restart it. I did, and it didn't work. He then said I'd need to have it towed in. I responded "Oh, okay" -- in a completely normal tone -- and he became rude and hung up on me. I'm not sure what I said to provoke that. Nothing, as far as I can tell. But if a neutral response to bad news is enough to end a phone call, I don't trust this shop to communicate honestly about a repair I can't verify myself. That's the whole basis of the relationship between a customer and a mechanic. I'll be taking my cars elsewhere.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

The staff was very personable and easy to communicate with. The price we received for the…read moretransmission replacement was affordable. I will be using JNM in the future.

Marvelous. Professional but friendly. Great work. My first time there but I will go again. This…read moreis my local now

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Great service. Couldn't have been nicer. Rideshare was helpful. Quick turnaround. All digital…read moreestimates with photos. Will be bringing my cars here going forward

I recently moved to the Chicago area and Renaissance Auto Care is honestly one of the things I'll…read moremiss about living in North Carolina. The guys are super honest, they explain what they need to do and why, their pricing is great, and they even offer a complimentary driver service to get you to and from the shop while they work on your car. Absolutely fantastic place to take your car.

If I could give a zero star to this business I would. I see other Yelp reviews alleging Owner, Jay…read moreis unscrupulous, I agree. Owner Jay is a thief! They do bad work, overcharge and violate the NC Consumer Mechanic Act - They didn't fix my son's BMW problem and tried to charge for parts/labor we never authorized, and the BMW dealership who wound up doing the repair says we didn't need either. After picking up car, we broke down less than a block away and when we returned to the shop, we saw them lock the door and act like they were closed. I left numerous messages and didn't hear from them, until they discovered I cancelled the payment. Then they slandered me with lies on their Facebook business page (what kind of business handles a customer dispute like this), that my lawyer had to send him a threatening letter. Bad business all around. Be Ware!