Seriously can't get over this mechanic, and I mean that in the best way possible. Phil, replaced my…read moreo2 sensors and full turbo for an extremely fair price. He does a wonderful job with updating you via text and also picked up the phone every time I called. I will forever be a loyal customer after my experience. Highly recommend.

After moving to NC in spring 2017, I knew I needed an inspection, and I had to do it quickly. My…read morehusband found Omiya through a warranty snafu with another mechanic and was very pleased, so being short on time, I followed suit. They are my regular mechanic and I won't go anywhere else. Phil knows his cars. He knew what my car needed based on make, model, and year off the top of his head and why. He warned us what type of repair we would need down the road because he knows what cars will need what type of repair. While he assured us that we did not need the repair at the time, he turned out to be right eventually. When we bought a new (to us) car, I brought it in for him to inspect and he was able to advise me on whether I needed an extended warranty or not (I didn't because it was a Honda with fewer than 20k miles). There is no high pressure sales tactics here.

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

I have been using Quality Brakes for most of my vehicle needs for nearly 20 years. Service has…read morebeen excellent and the costs were reasonable.

This review is only for the inspection center…read more This place gets the job done, quick and easy. No appointment is necessary - you can just drive up and the attendant will ask for your registration, and then will take your car into the garage for an inspection. I've been to other places that take 30-60 minutes, even with an appointment (most of which is waiting). I've always been finished in less than 15 minutes here (if I have to wait behind someone else) - but usually less than 10 minutes. The $30 fee is standard for an NC inspection, but I'm glad to report that I haven't been upcharged for a simple fix like replacing a light. I've come here twice during COVID - the attendants wore masks and sanitized their hands between cars. They didn't wear gloves, but I wiped down my steering wheel, etc. afterwards anyways. It's also all outdoors - the indoor seating area is closed off due to COVID. Thankfully, I found some shade to stand in while waiting, and since it only took less than 10 minutes, it was not a big inconvenience at all. Since I found this place out a few years ago, I've been coming here exclusively for my car inspections and have been very happy with their service.

Great service and great folks. I take 4 cars in for regular maintenance. I highly recommend.read more

Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First,…read morethey are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment.

Came here on a Monday around 11AM and had the whole place to myself. In & out quickly on my vehicle…read moreinspection, plus filled one of my RV propane tanks. Hardly had time to get comfortable! Highly recommend and I will be back

Great service and fast inspection. I have been recommending Quality Inspection Centers to friends…read morefor years as they always have appointments available and never try to upsell

I was in an out for my annual car inspection. There was no line and the gentleman working here were…read morevery friendly and efficient. I prefer coming to Quality Inspection Centers vs the dealer because they only focus on the inspection here and not trying to sell you unnecessary things. Thank you for a fast and efficient visit.

Will not come back here: they overcharged me for "window tint" on my state inspection, which is…read moreillegal. My vehicle was purchased in NC and has always had just regular factory tinted windows (not after-market). I've owned it since 2020 and my usual auto repair & maintenance shop has never charged me more than the standard $30 inspection fee.

We use Firestone for state inspections, routine maintenance, and new tires…read more We have been very happy with the customer service and work performed : ) This store has many of the same employees we saw during our first visit which speaks to their consistency. Don't forget the online COUPONS which are beneficial. Good value for money!! The manager has also given us the discount or reminded us about the savings /: ) We have also been referred to other local shops when these guys can't do the work. We have used Firestone in Georgia and nationally which comes in handy b/c we travel extensively.

I have taken several of my cars here over the last 6 months and have always been happy with the…read morecustomer service, attention to detail, and the timeliness of their work. I would strongly recommend them.

I called J&C Auto Collision to see if they could assess a problem I'd been having with a loose…read morefender liner. The owner said, "Sure, come right on now". I did, thinking I might have to bring the car back for any repair. He assured me he could fix it right away, no charge. His son went to work on it jacking the car up, removing the wheel, attaching the loose liner to the frame with screws. Problem fixed! It was definitely worth more than $0, so I handed them some money, grateful for their prompt, friendly service.

I had a bad scratch on my car and found J&C through a Google search and I am so glad I did! Jose…read morewas so nice and professional and responsive. I got an estimate on a Saturday and was able to drop my car off on the following Tuesday and he had the job completed by Friday. The quality of the work was perfect and the price was the best available. I will be telling everyone to visit Jose for their auto body repair needs.

When I moved across the country nine years ago, one of the first things I needed was a reliable,…read morehonest mechanic -- and thanks to a string of solid referrals, I found exactly that at Frantz Auto in Cary. Over the years, they've gotten to know my family and our vehicles well. They've always been clear about what needs fixing now versus what can wait -- something I really appreciate in a shop. No pressure, just honest advice. Most recently, I brought in our 2014 Mazda CX-5 for a North Carolina safety inspection so I could get it registered. While there, I mentioned a pretty annoying AC condensation issue that was flooding the passenger-side footwell. I'd already tracked down one clogged hose thanks to YouTube, but the other one was buried near the firewall and out of reach. They cleared both hoses quickly and affordably -- problem solved. A few months earlier, they also helped with my son's car, doing an inspection and tune-up following his motorcycle accident back in December. Their kindness and professionalism during that time meant a lot to our family. The Frantz family is truly amazing, and I recommend them to anyone looking for a trustworthy, no-nonsense auto shop in the area. Can't say enough good things.

I've never been happier with an auto shop. They're always friendly and get everything done in a…read moretimely manner.

David and his team are top notch. Always honest always fair. Wouldn't dream of going to anyone…read moreelse, and all the recommended shops they've given me for jobs out of their scope I've had nothing but the same experience.

David is hands down the best mechanic!!! He is very reasonable in cost and he will help in any way…read morepossible, even if you are stranded with a broken car! Thank you, David!!