Great business to work with. Have used many of their advisor team in the past, and all have been…read morecommunicative and helpful. Would highly recommend.

This service center helped us resolve a significant engine malfunction with our 16-year-old car…read more While I recommend them for technical competence and professionalism, they are wildly expensive. After a timing chain misdiagnosis from another garage--and an insane repair estimate of over $6,000 for timing chain, plugs, and ignition coils--I started calling around and one place recommended a specific mechanic at Christian Brothers who specializes in Infiniti vehicles. I had it towed here, and the mechanic correctly diagnosed the issue as a failed ignition coil--not a timing chain. That correct diagnosis saved me literally thousands. While Christian Brothers Auto. was my "hero" in this instance, it was definitely a "high-cost hero." This place is wildly expensive and arguably overpriced compared to most independent shops. It is my understanding most garages mark parts up about 100% over retail (e.g., a $16 spark plug bills for $32). Everything here was well over 100%, in some cases closer to 400% (e.g., charge $425 for a $115 Hitachi ignition coil, spark plugs over $50 each). I asked for an adjustment on the pricing, and they refused. Also, while many garages will give credit for a diagnostic fee (already higher than most at $199) toward the cost of repairs, Christian Brothers will not. In summary, while I was ecstatic about their correct diagnosis, I was less than enthused about their gold-plated pricing for the work they performed. I strongly recommend Christian Brothers if you have a hard-to-identify issue (at least on an Infiniti), but I would avoid for most routine maintenance, as they are far too expensive.

Everyone was extremely pleasant from the moment I pulled up until leaving. As soon as I got there i…read morewas greeted offered water and my hood was asked to be popped and I pulled into the bay in less than 2 minutes onba week day at almost 5pm. Service was very quick, like exactly 10 minutes. They made me smile and the crew seemed to work well together. I also love the convenience of staying in my car the whole time. I highly recommend this location!

Waited 30 mins for the car in front of me and the oil change itself took an additional 20 minutes…read more Would not recommend.

Solid place to get an oil change, but I'd avoid if needing a state inspection. Unless there's…read moreabsolutely nobody else in line, it's gonna take a while since they only have one inspector. You'll spend ten times the amount of time on an inspection that you will on a full oil change and rotation service. The people that work here are always really friendly, I personally have never had any problems with anything besides inspection waits. Lots of coupons. They don't try to upsell you on BS stuff either, which is nice,

I came to this quick oil change where they could just change my oil for me. We were preparing to go…read moreon a long trip. Mind you- it's 100* outside. They had me sit in my car with it turned off but asked every other person there to go wait in the waiting area. This really frustrated me. When the guy saw me waving myself with a piece of paper he offered to blow a fan at me and I asked why I had to sit there but every other customer was sent in side. He just stared at me. Another guy offered to allow me inside. I would probably find another place to go in the future.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

I've been to this location for the past two years and they are amazing!!! Fast and Honest Service…read more Derek has amazing customer service and so does his co-worker (man with long hair ‍ cannot remember his name). In and out for a state inspection, in about 10 minutes.

Service attendant smoking in my truck Husband advised he had breathing issues related to Angent…read moreOrange. He put it out ans not 5 minutes later was smoking in my truck AGAIN! I cannot call a manager either they are never there or non existent. STAY AWAY FROM THIS PLACE! STAFF SMOKES IN YOUR VEHICLE

UNUSUALLY good auto repair and maintenance. We have 7 adult drivers in our family and so we shuttle…read morea variety of BMW 3-series, Toyota SUV's, Ford business trucks here from Chapel Hill, an hour away ! They're that good. Lynn, Trey, and Danny will advise you best practices, cost effective choices, budgeting by preparing you in advance for worn tires and brakes 'You'll need front brakes pads next time you come in for oil change' so you can prepare yourself financially. Honesty and Competence are VITAL when you trust somebody with your family's auto safety. We've been going here for 7 years now. It's a good feeling to have this kind of confidence when you drive away, knowing your car's been expertly taken care of AND you have NEVER been misled or 'ripped off' like many auto places just seem to do.

One year I brought my truck in for inspection. Lucky me, it required a $1200 steering rack to…read morepass. This year, I knew the check engine light was on and knew it was a MAF issue since I have a code reader. They didn't bother trying to clean it the "affordable" way, they just replaced it. Okay, I guess since it did get fixed Apparently, it still wouldn't pass emissions. I was told it was running rich due to debris causing an injector to remain open longer than it should. No idea which one was the culprit so all had to be replaced. I guess there are people out there who will believe that bullshit. I knew it was bullshit. I was told they sampled the fuel in the tank and it had debris. Duh. Find a fuel tank in a 2013 truck that doesn't have crap in the tank. That's what filters are for!! $500+ to drop and clean the tank and then I'm told the tank has baffles so likely wasn't fully cleaned. How convenient, eh?? I just needed to get it inspected so it was drivable. I recently had surgery on my shoulder so I wasn't able to work on it myself. I knew the tank cleaning was bullshit but figured maybe it would get it over the goal line. The final straw was being told I needed 8 new fuel injectors for a total of $1700. I was told the injectors were $193 each. I can get OEM injectors from Rock Auto for $66 each. I can get aftermarket refurbs for $37 each. Needless to say, I did NOT have the injectors replaced since the truck ran great and there was no indication whatsoever of a fuel problem. I took the truck to Champs in Creedmoor who I trust implicitly and it passed inspection as is. Apparently, Champs didn't find a $1700 injector problem. I will NEVER bring a vehicle to this shop again! I don't know if the front desk guys get commissions for repairs but it would explain a lot base on the amount of money I've spent there. I'm only sorry that I had to give them 1 star. My preference would be 0 stars. I'm not some dipshit who has never turned a wrench. I've worked on my own vehicles for 40 years. My surgery made this one impossible. I now know who I can and can't trust.

Not a good experience here. Stopped in to get a tail light replaced, there was already a wait and…read morethe waiting room now has only 5 chairs. Finally, my car gets pulled in and see my hood up. I asked one of the techs, "You aren't changing my oil, right?" He looked at me like I was nuts and said no, just tail light replaced. Hmmm ok. Next thing I know, I hear him tell another tech, "It's just a tail light on bay 3!" Ummmmm In the meantime, the franchise owner (I think?) comes in and he's speaking to another Jiffy Lube on the phone and he was very brusque. He hangs up, then the tech walks in and is patiently waiting, the owner says "Do you need to get in here?" He didn't speak to the tech very nicely, it was just not professional, especially with a waiting room full of customers. The man was driving a black Cadillac, if that's the owner, not sure. Finally leave and I get about 1/4 mile down the road and my car tells me my hood is open. I pull over and sure enough, they had opened my hood for no reason! A tail light has NOTHING to do with needing to open the hood. I'm so glad that I was paying attention because I really think they were planning on changing the oil without my permission. I should have just gone to the dealer, these quickie places are just no good and have piss poor customer service and pretty sketchy techs. Skip Jiffy!

They were fast, efficient, respectful & thorough. In and out within 15 minutes. Thanks guys!read more

Called this morning and they were nice enough to fit my car in for an alignment, rotation and…read morebalance. Waiting area very clean, soda machine and coffee available. TV with news on to keep you entertained, couple of chairs and a few high top tables to work at. My car was done in about two hours. $106 total for my 4WD SUV. They were nice enough to give me quotes for a new battery for my daughter's SUV - their price was $45 lower than at Ford! Wow. Very professional employees, courteous, and I didn't feel taken advantage of (as I have at a few other local places). I feel very comfortable returning to this Pep Boys. Joe (the manager?) was very helpful and they made a tedious chore (car stuff) a painless experience. I'll definitely return to this location.

I had to have my oil changed so I went to Pep! A-Mazing service. Then my battery went dead on my…read morecar. AGAIN A-Mazing service. So my take is this.. you did good once, you did good twice. I'm a big fan now!! I have seen firsthand how some customers are rude and swear at the HELPFUL employees. The employees handle it with complete grace. Plus the cost is way less than the dealership.

We have become customers here and are so pleased with the service here…read more We own two Subarus and Precision was recommended to us by a long-time Subaru owner who has 400,000+ miles on his Soob. Phil is wonderful and the techs are great. We have had brake work done, oil changes, and other routine work and are very happy with Precision. The only negative is the parking lot is always jam packed, but I guess that is a reflection of how much people love them!

Full synthetic oil change and tire rotation. Fast service compared to the Honda dealership. I went…read moreon a busy Friday and was done within two hours. Great service and I was able to use a coupon price for $57.90 which was great! The shop is very clean and perfect location where you can walk to either the Sheetz, the ice cream shop, and several restaurants, including the matcha cafe. I'll definitely be returning.

I cannot believe a place like this still exists. An independent shop owner who is not locked in…read morewith this manufacturer or that manufacturer and tries to tell you the virtue of this tire over the current tire or the cheaper model you want. Darren is the owner and a hard working man. We learned of his shop through a tow truck driver who told us he purchased all of his tires through Darren, which is what we needed to hear. Today my tire was low, figured it had a nail in it and stopped by, no appointment, they looked at the car right away, replaced a valve stem, no charge as we had bought the tires there and away I went. We have bought 2 full sets of tires, had an oil change and had a nail pulled from a tire and we have never been there for a long wait. This is the place to go, they can get most brands and they don't have all of the ridiculous overhead or franchise fees and all of the other things that make the price of your tires go up and up. When Darren quotes you a price it is the price on the rim and out the door, not this that and the other thing added on once you get there.

This has been my go to shop for many years for all my automotive needs. They are knowledgable,…read morefair, fast, family owned, and most importantly honest. I always go to them first and recommend them to everyone looking for a trustworthy auto shop.