Been here before and left a bad review for scuffing up my rims... someone replied with an email to fix the situation and the email didn't work.... Decided to come back a year later to get new tires and.... Idk why I expected it to be better.... Been here 3 hours and my car hasn't moved from its spot. Watched people come in and wait and get helped before me. Multiple, all walk ins not appointments (I asked) I asked what's the wait for my car and I got a surprised look at to why am I still here. Was told him next... Still waiting and saw two more walk ins come and go... Never ever again will I come here or refer this place... Might open up a bar or something next door... maybe a motel.... Offer people beer and a damn nap while they wait read more

They fixed my tire that could be repaired for free and also changed my back windshield wiper for minimal cost. The only thing is they didn't put my spare back in its position and I had to ride around with it until I could get someone to put in back. The staff was very nice and professional. I would go back and I would recommend their services. read more

I first came to this location months ago because I had damage to my rim/wheel that I was looking to get replaced and the employee seemed to not know how to do his job. I was referred to some mobile business rather than being helped. I had to ask him if it were possible to just order a replacement here and was just told that the two wheels they looked at couldn't be ordered. They at least fixed up my donut a bit that needed air and sent me on my way. I took it upon my self to order a wheel online recently since no one at the store was any help. The website stated it was in stock and I ordered it. 4 days later I go to pick it up and I'm told they "tried to reach me" which I had no received not one call or a voicemail or even an email stating that the wheel was in fact not in stock and was told they would have to order it in, which I think they should have done as soon as it was realized they didn't have in store. I was then made to pay more for one that they didn't have in stock. All around an annoying and run around experience and a waste of time and money. read more

I love these guys. They could have easily ripped me off twice but didn't. They actually fixed my tire free of charge last time instead of talking me into a new one. My husband drives a little Achimoto car and was almosts out of battery and they let him charge his ev free of charge. read more

I scheduled an appointment weeks in advance and arrived 15 minutes early. No one acknowledged me or gave an update, and after waiting 30 minutes past my appointment time, I had to leave. While I wasn't charged, I believe businesses should value their customers' time and offer some form of compensation when appointments aren't honored. Very disappointing experience read more

If you like waiting with no follow-up or customer service this is the place for you. I waited and waited for someone to help me and then waited again. Left and told to come back just to wait again. Then I waited on a separate day to have air put in my tires for almost 30 minutes. Take my advice do not go to this location. read more

The staff seemed courteous and professional. The space is clean and has comfortable seats. There are extreme upselling tactics here. I've enjoyed previous visits and purchases here but many of the suggested things did not add up. I take my vehicle to be serviced (at my preferred servicer. The feedback here seemed to be exaggerated. Perhaps a change in the approach would be best. The staff here seem heavily money-driven and not customer-centered. Speak to customers like we are not slow because I'm not. I was encouraged to buy new tires when the ones I currently have on my car have not maximized the miles that the tire brand guarantees. The explanations provided were not supportive enough for me to buy any tires from Discount Tire. I will be having a second look and evaluating this further with my family mechanic. I updated my phone number here but for whatever reason the staff didn't update it and my car was ready sometime before I was aware. The wait time was excessive without an appointment. I did drop my vehicle off since I had other errands to run. From what I can tell Discount Tire did a good job servicing and replacing my air pressure sensors. When I make my decision for my tire purchases it won't be here. I don't like how I was handled with all the upselling. I'm at a big enough age to identify when the up-selling isn't aligned correctly especially when it's not matching what my regular server observed and recommended for my vehicle at my last visit. read more

I hate the long waits here but unfortunately there aren't many better options. Prices are about the same as everywhere else but they do have more brands in stock to choose from. One thing I hate is the constant upsell attempts. I get it that's how they make $$, but it gets old. They do free tire rotations, but again their goal is to sell you new tires and will make it seem like your tires are worse than they are. Also, because it's free, expect to have to wait a couple hours. read more

Discount Tire - Tires Near Me - Cary, North Carolina

They are not honest how long you have to wait for service. Take whatever time they tell you and double it. Half the bays are empty and the manager complains he can't hire enough people. Not an excuse for being honest on the wait time. Seems they have more sales people than mechanics. read more

Walked in for a tire rotation and balance. Chad took care of me and was very professional. Told me an expected completion time and took my details down. While watching for the service to be performed in the waiting room, I noticed the balance was done, but the tires were not rotated. One of the techs also used incorrect jack points when lifting my truck. I let the techs know the rotation was not done and showed them pictures of my tires before they were brought in today. The techs then performed the rebalance in the parking lot. Had I not been watching, I would have uneven tread wear. The center caps were also not installed correctly. This is the first time ever having a terrible experience at Discount tire. read more

Always had a great experience at my Discount Tire. Originally got my tires checked and knew beforehand it was about time to get new front tires and TPMS sensors. The appointment went smoothly but the tires that were ordered didn't fit my car. Luckily, they had better tires and they didn't charge me extra for them. I highly recommend the store in Cary, the techs are very knowledgeable and extremely friendly, this is my go-to tire shop. read more

I have been a loyal customer with this location over 6 years. Since the first time and now - it has always been my go to location for tire purchases, tire air top off, or assistance even having my tire repaired. They have a great warranty program with tires that you purchase from them. Basically, for the life of the tire they will repair or replace it! Staff is always friendly and detailed. Never pushy for a sale. Would recommend to anyone (have been doing so). read more

This discount tire location is great! They are always very courteous, ask good questions and don't get too pushy up selling. I have been going to this location for several years now and won't go anywhere else. Love how clean the waiting area is for the customers and the way they keep you informed while you wait. Kudos! read more

I had tires delivered here from tirerack. I didn't really have much of choice. They checked my alignment for free but after they did the alignment they put me in the back of the waiting queue. The app told me that my vehicle was completed as they were pulling my vehicle in for service. It took WAY longer than the time they quoted and nobody cared. read more

In the middle of my morning commute, minding my own business, the tire sensor flashed red on my dash and beeped at me angrily. The first words out of my mouth were a quote directly from John McEnroe: "YOU CANNOT BE SERIOUS!" Well, the car was handling fine at 65+ mph, so it couldn't be TOO flat, right? I bought this set high performance all season tires for my little roadster at this location of DT a little more than 2 1/2 years ago. I called the store and asked if they had time for a walk in for an almost flat tire. They assured me they had time for me. I got there, Eduardo met me in the parking lot and I told him I had called. He got the process to fix the tire rolling. In and out in an hour. Tire fixed, and back on the road again. Sure, Eduardo wanted to sell me some tires, but there is still enough tread there to get me through the fall, and it will likely pass inspection in December/January time frame - so no rush, but yes, I will come back here to buy my roadster it's next set of sneakers. read more

Went to do an air pressure check after work when I noticed my tire seemed flat. Ended up being a puncture and needed a repair. I came in at a busy time, no appointment, AND it was the end of the day. And yet they still were all extremely kind and helpful. Not only was my car ready a couple of hours before they had said it would be (after they were closed mind you), but they ended up doing the repair FREE OF CHARGE. I was astounded. Cannot recommend this location enough. read more

We are all entitled to our own opinions, right? Well here's mine: Parking: 4 Location: 4 Decor/ambiance: 4 Customer Service: 5 Let me take 3 seconds to shout Kyle and Chris out at Discount Tire of Cary! Mannnn these guys were awesome. Kyle was the service rep and Chris was the tech! Kyle caught me in the parking lot as i was rushing to get inside for my appointment. He took a second to look up the account and immediately got my car into a bay for Chris to work on. I had about 4 things on the shoplist that they beasted in about 25 minutes! Fast prompt service with a smile goes a long way with me. I'll be back soon to purchase some rims and you already know i'll be searching for Kyle and Chris! read more

Discount Tire - Tires Near Me - Cary, North Carolina

Jalen and the staff are fast, efficient and get you back on the road fast. Great service as always ! Thanks.

Zoe is the best! Stopped in to have my TPMS sensor reset on my F250. I had new tires and sensors installed at another tire place, but they couldn't get the sensor right. Zoe filled all my tires to the correct pressure then reset the sensor with no problem. While she was working on the truck she was very friendly and nice. A really great experience. When I went to pay, I was told there was no charge. What?!?When I need tires I'll definitely be back. read more

I arrived super early, due to my tire being very low and I didn't want to chance driving with traffic. I waited in the parking lot for about 1.5hrs waiting for the store to open. More and more cars started arriving after 7 and people started lining up outside door, even if they just arrived 10 mins before the doors were ready to open. Ross immediately came out to meet me at my car to make sure I was seen immediately. He was super friendly. There ended up being a nail in my tire, fixed and out the door. While sitting in the waiting room, all the phone calls I heard were professional and courteous. read more

Kris and Nathan were so KIND today. Although I could not afford two VERY necessary front tires (@ 1/32"), they found a way to make it work for me. Their absolute consideration and kindness was SO moving. The folks at the Cary Discount Tire as really and truly good people. I will always buy my tires (six cars) from them. They are a true blessing to our community. God bless them! read more

Fantastic prices and service. I love that they take everyone in up until closing time and then finish the cars they have vs turning people away so they can leave at closing time. They really came through helping me and my family with infant in a pickle far away from home by getting our car back in action within 2 hours at the end of the day. The staff was really helpful and pleasant to deal with and they have a nice waiting room with plenty of space and good ac. Restaurants next door is a plus. The tow truck driver that took me from a terrible local tire shop to this one said this one had a fantastic reputation and he was correct. Highly highly recommend!! read more

My tire was low. I stopped in to see if it could be checked for a leak repair or tire replacement. The sales person was rude. Told me there was a possibility they could look at it. I asked what was their policy on masks since very few wearing inside. He informed that their business let people make decisions about that themselves. There is currently a mask mandate. After the 5th of him telling me he is not the mask police. I left. Got a new tire elsewhere and I will not go back. Protect your customers, idiots!!! read more

What great service. Very refreshing to feel like the customer is valued. Couldn't be happier with the experience. Great job. Highly recommend. read more

they have hooked me up with free flat repair a bunch of times. Fast, friendly and fair. I buy all my new tires from them because I know they will not kill me with the small stuff. read more

My husband discovered today that his car has a slow leak in one of the tires. He needs to make a 6 hour drive tomorrow for business so he called Discount Tire and was told they would fix the leak in his tire today for FREE. No appointment necessary. Everyone was super nice. It's amazing that businesses like this exist! read more

Discount Tire - Tires Near Me - Cary, North Carolina

I feel like I can't tell enough people how much I love Discount Tire, primarily this location. Although there may be a parking lot full of cars, I am always treated like I am the only customer in their shop. When we had to get a whole new set of tires on a car, we didn't think twice on where to go. We didn't shop online prior to because we knew that they wouldn't cheat us out of a good deal nor take advantage. The Discount Tire Warranty has saved me so many times, so needless to say I will be a customer for life. The manager at this location is exceptionally awesome; customer service oriented and simply cares. I appreciate the attention to detail and hustle that the team at this location has. Lastly, the location is extremely convenient too! read more

Simpley the beat!! Unbelievably good deals on all their tires. I'm sure will fix your flat for free when you buy tires from them forever

I was just there to have tire pressure checked because of one low tire. Attendant thoroughly checked the tire for any leaks or nails, making sure my tire was safe. Filled all tires and I was on my way. This young man was pleasant, courteous, and helpful. Wonderful experience. Thank you read more

Note to viewers; I give NO stars, but it would not let me post without putting a star, I feel one star is one star too many for this review of my experience today This place used to be my absolute favorite! I've been a customer since 2010 when first moved into North Carolina Today I came in and sat for two hours after being told to come in before my appointment time and they would try to slide me in earlier than my appointment time and they're still bringing cars in front of mine, after hearing the people say, I'm here without an appointment and I'm just sitting there watching these vehicle being pulled into the bay... Not a reason in the world could they give me why I was sitting there for almost 2 & 1/2 hours with no service done to my car just sitting there while others were being serviced due to them being in a hurry with their schedule. I too have a schedule So now I am leaving with no tires and going to another company altogether... Because obviously, my customer service was not important to these people Definitely NOT same management read more

Great service. Kind people and fair pricing-they will price match if you find the same tire for less elsewhere.

Appointments are a joke!!!!!!!! I made an appointment on their website for 4:15pm two days prior to my scheduled service. My appointment was confirmed and I showed up early at 4:00pm that day. They did not even start on my car until 5:15pm that day and got out of there at 5:55pm. Making an appointment with them is a joke. Don't bother. You may as well show up and wait the hour or so anyway without having any false hope you will get out of there any sooner. read more

All I needed was a simple tire repair and it has been 3 hrs. I keep getting told there pulling in it the bay soon but it never happens!!

To be 100% clear. I don't know why you would ever go anywhere else. Discount tire I've been going to for over 10 years and I've never had a single issue. I'm sure this is not the case for everyone but it has been for me and I've got nothing negative to say about them. They've always done good work, reasonable pricing all that. And the best thing about them is their warranties and the type of work they guarantee. It is 100% worth paying a little extra compared to those guys are going to give you a "better" deal because these guys will always take care of you. Aside from the other extra services that come with. Every dollar you spend here is spent on quality read more

Purchase two tires and provided detailed instructions to place tires on front of vehicle. Store removed all four tires resulting and refused to place existing lug back on car do to wear. We were force to purchased four sets of lugs. If the store would have followed my instructions or not removed my tires I would have rescheduled once I purchased my own lugs. read more

We had a flat tire today. There was a nail in the tire and we had a slow leak. We went to multiple tire locations and decided to go with Discount Tire based on the experience we had in the initial encounter (plus the positive reviews). They used a cool app on the phone to check the wear on all the tires and gave us an estimate of how much life remained. We decided to get all 4 tires replaced. The price was the best we had encountered and they wrapped it all up within an hour. They were super professional, knowledgable and pleasant throughout the experience. This is our new go-to place for tires. read more

Ordered tires online, specifically because they said they would be ready in 1 day. I made an appointment for 2 days later to be sure they were ready. I showed up on time for the appointment and was informed the tires were not at the shop yet and it would be another day (no one had any clue of what time they would be available) before they would arrive. The manager, Ben, offered me to BUY tires that cost $80 more per tire. Seems like a bait and switch tactic. I took off of work for this appointment as well. The staff and manager did not care. STAY AWAY from this shop and Discount Tire all together. Will got elsewhere for my tires from now on. read more

Discount Tire - Tires Near Me - Cary, North Carolina

Always good service. The staff takes their time to explain the technical information. Location is easy to get in and out. You can fill your tires whenever you are in the vicinity. read more

Discount Tire helped me out big time over the summer. My car had picked up a screw on the highway resulting in a bummer of a flat tire! It was a ridiculously hot July day so I rolled up my sleeves and threw the donut on. I nursed the car over to Discount Tire and after an hour and a half, they told me they had patched up the tire and re-mounted it. And for free, no charge whatsoever. My gosh! I was a bit shocked so I just thanked them and headed back to work. Roll the calendar forward 6 months and 10,000 miles later and it's time to get some new rubber for my car. So of course I had to go back to Discount Tire. Service was quick, it took about 45 minutes for me to roll on out with a new set of wheels and my Mazda was running better than ever. Discount Tire has good prices and great service. Need advice on a new set of tires? They can help find something that'll work for you. While they don't have the biggest selection, they've got plenty of tires to choose from which should keep most customers happy. There's no high-pressure sales and they run the place like professionals. Next time you're in the market for some new automobile tires, check em out. I'm pretty sure you'll be pretty happy with their prices and work! read more

I educated myself and shopped for tires for a few months. Tires are the most important item on your car. What use is an engine if it can not move. The tire is what links the vehicle with the road. I found a few tires on line that were what I was looking for. Sport performance with a comfortable ride. Yea, I want it all. I called Discount tire on Ron's review recommendation. After weighing all the pluses (+) out I decided to go with Discount Tire. I purchased 4 Michelin tires. I always believe you will never be UN happy with the best or close to it. Discount Tire gives you perks when you purchase tires from them. They have a lifetime spin balancing, tire rotation, and road repairs ( limited). I also got the insurance for free replacement. OK I went to them in the late afternoon. I talked with Mat and we wrote up the sale . they had the tires on and my car at the door in a 1/2 hour. That is what I call service. I got the best price around ( I called 30 plus tire companies and searched on line ) and am very happy with the purchase. What a difference tires make. My car is a new car again. I got 47000 out of my old tires which were 40000 miles tires. If you need tires educate yourself first, you get what you pay for. If you can afford the best or close to it, you will never be UN happy you spent the extra money. read more

Discount Tire - Tires Near Me - Cary, North Carolina