Awesome experience!!!! I'd give 10 stars if I could! My husband needed a new battery for his '09 Corvette. (Little history first) We had bought a battery with a 2 year warranty from one of the 'big box' auto stores Jan 3, 2016. Feb 2017 it quit holding a charge so he went in & exchanged it. We figured the new replacement battery also came with it's own 2 year warranty, meaning we were covered through Feb 2019. Fast forward to Dec 29, 2018, Car wouldn't start so now the exchanged battery had let us down too. Went back to the 'big box' store & were informed the warranty back dated to the original purchase date & the fact that the 1st battery was bad & exchanged didn't 'extend' the warranty. They said we'd have to buy a new battery. Given the experience with the 2 batteries, we certainly didn't want to buy those again. Husband went online & researched prices & info. Batteries Plus Bulbs had a Duracell battery which is a trusted, made in the USA, brand name. (note*I got tired of searching online today who made the other battery) Duracell was $10 cheaper PLUS we got another 10% off when we placed order online & picked up in store!! (For the record, both batteries have same cranking amps & warranty periods.) He placed order online Jan 1, 2019 with note to call when ready for pickup. Nick called us on the 2nd, told us it was a non-stock item, said when it was expected & said he'd call when arrived. The day Nick called back, my husband wasn't available to go get it so I put the core in my car & drove over. Right as I went in, they got slammed with customers however Nick & Jeremy were both pleasant & courteous not only to me, but to everyone who needed assistance. They helped me with the pick up & core exchange refund & also patiently answered questions about a cell phone issue I was having (there were posters up in the store that they repair cell phones, tablets, etc. I didn't know they did that! My issue wasn't a repair but Jeremy gave me some tips for the problem.) Afterwards Nick was nice enough to carry the new battery to my car, which I greatly appreciated. We've always bought cell phone batteries from Batteries Plus Bulbs & now it looks like our car batteries will be coming from there, too! And, because I trust them, I'll also go to them if/when we need phone or tablet repairs. :) P.S. make sure to check their website for coupons! read more