Stopped here while in the area for an inspection. Convenient location. When I arrived the staff…read moreseemed professional and showed a willingness to assist. My car was immediately pulled into the service area. After that I waited for a while. A little over an hour. I'm use to a 20-30 minutes in and out. Several cars after me were finished way before mine (one having an inspection). No follow-ups during my wait. While I am appreciative of all the recommended maintenance services to keep my vehicle in good running conditions - the delivery of this report via email to me never happened. No estimates provided without me asking for the price of one specific part. The rep saying, oh very expensive....To me this tone came across as if a certain assumption was made on what's affordable. The communication was very odd to me if I came in only for a vehicle inspection. Had the report arrived via email as promised this experience would've been much better on my end. Lacked the promised email. No real value to report here inspections cost the same everywhere. They did not did not send over said report. Based on my experience, C&C wouldn't be at the top of my list for any of my vehicle repairs. Update 11/21/25: summary received a day after this review via email.

Great service. Kept me moving even during a busy time. Removed a skid plate that was giving me…read moretrouble, free of charge, and walked me through how to think about whether to replace some components. Much appreciated--would highly recommend.

I am writing to express my dissatisfaction with the service I received at this center(Meineke…read moreRaleigh Millbrook road). In January 2026, I visited for brake pad and rotor replacement on my Acura, followed by a tire rotation. During the service, the technicians were unable to remove a stuck lug nut due to not having the proper tool. They attempted to remove it manually, which resulted in damage, and I was subsequently charged approximately $90 for a replacement. This issue could have been avoided with appropriate equipment and procedures. After the tire rotation, I began experiencing noticeable vibration at speeds above 60 mph. When I returned, I was advised to have the tires balanced. Shortly afterward, I also observed a wheel alignment issue. I scheduled an alignment appointment for February, but upon arrival, I was informed that the alignment machine was not operational. No prior communication was provided via call or text. The front desk staff asked rescheduled for the following week and indicated that the alignment would be provided at no cost or at a reduced rate as a courtesy. The following week's appointment was also canceled due to the machine still being out of service. When I was finally able to schedule an appointment in March, the store manager stated that the alignment could not be offered for free. After speaking with another staff member, he agreed to a 50% discount. However, even with the discount, the quoted price was $130 for a four‑wheel alignment, based on an alleged original price of $260--significantly higher than comparable services in the area. Additionally, after an earlier oil service performed by this center, I discovered that one of the fluid caps had not been properly closed. The cap was left loose on the hood area, and I had to secure it myself. Overall, my experience was marked by poor communication, inadequate post‑service inspection, and pricing practices that felt misleading. I had to return multiple times to address issues that should have been identified and resolved during the initial service. I ultimately had my alignment completed at reputed Tire & brake shop for $95, where the service and communication were far superior. Based on these experiences, I do not recommend this shop for any automotive service.

Bad customer service I took the vehicle in for a Turo inspection on June 17th and paid $30 (the…read morestate inspection price) unfortunately for me they sent me the wrong inspection form. I took it back today for the same inspection checks (just a differently worded for safety versus maintenance with a requirement for ASE ID), and it was $50. When I asked the employee about it he said the price is June 17th is not the price they charge today. So depending on who is working there that day it may be a different price just seems shady to me

The folks at Carfix have been taking care of my 2005 Pontiac Vibe for a couple of years now, and…read morethey do a terrific job of working with me, talking WITH me and not AT me about the car and what needs to be done to give him another 200,000 miles. Tim and his crew are amazing. I keep their card in the car and have given it to other Vibe owners. They have a warranty program that is worth its weight in gold. They have grouped repairs together to save me money (and them time). So go and get your car work done there--tell them David and Lester sent you.

I googled, I need a shop in Raliegh N.C,that works on radiators and Carflix popped up. Kyle and…read moreTim were the two that I dealt with. EXTREMELY professional and EXTREMELY helpful and patient, even provided an uber for me and my 2 year old grandson to get home. I had no idea it was dangerous to drive my car, I was "one pot hole away" from my tire coming off!!! With all the expensive issues I had going on, they even provided a payment plan. They put cameras under my car and sent videos of the problems that were going on. Lastly I want to also thank the mechanics as well! So if you are in the Raliegh area and in need your car serviced or throughly checked, stop by Carflix Auto Repair &Tires on Hillsborough is the place to go, Sincerely A Satisfied Customer.

I was referred to The Car Place by another business owner. I was late to my first appointment and…read morewas mortified. The guys took it in stride and didn't hold it against me. They were professional, washed my vehicle, and even suggested replacing my wipers which had been squeaking like crazy after numerous attempts to correct and replace them. They are now completely silent! The place is really clean, including the bathroom. Thank you guys, I WILL BE BACK!

Should be called The rip-off place. I had my water pump, thermostat replaced here, and they didn't…read morereplace the gasket, which is a well-known thing that should be done immediately. A few months later, it started leaking again. They claimed it was a new repair and charged me another $1000 for the labor to change 2 gaskets then because of the Iran war, they started charging me $5 more for oil, when nobody else's oil prices were going up. It was a hundred and eighty six dollars for an oil change.. this place charges dealership prices, but does not give you dealership repairs.I now go to a place that only charges a $100 for an oil change.Even though we are still in the war and i've never had to have another repair since going there. Because they don't look for things to repair that don't need repairing. Do yourself a favor. Find a place that does good repairs at a reasonable price. I DID.

Autohaus has taken care of my car for years. They are kind, welcoming, and honest. The waiting room…read moreis 10/10. They even have cubicles where you can work privately. They've saved me so much money when other places were trying to overcharge me. Couldn't recommend them enough!

Just as Friendly, helpful and know what they are doing…read more Had to bring the truck in- even with ordering the parts they only had the truck 3 days. They are quick and efficient and priced well.

So happy to have found Mike & Tilden Car Care. They've done routine maintenance on both of our…read morefamily's cars, each time we make an appointment and the car is taken to the back immediately, work is finished right when they say it will be, and their prices are very fair. Also, they never recommend unneeded or unnecessary service. Also, a big plus is that they're right next to Ironworks, so I can drop off my car and walk over for lunch while they're working on the car. Great service, fair prices, nice people. What more could you ask for?

Came in after a brake fluid light popped up. Helped ensure fluid levels were good and cleared the…read morelight for me. Friendly staff, ty.

The Standard of Precision and Trust: Why I Drive 160+ Miles for Bimmer Performance…read more Let me cut straight to the point: when it comes to my family's safety -- especially the vehicles they drive every single day -- compromise is not an option. That's exactly why I drive 160+ miles round-trip, not once, but 3 times now, to Bimmer Performance. This shop doesn't just "service" BMWs -- they understand them. They understand the nuance, the engineering, and more importantly, the responsibility. Most recently, they replaced our "M's" rear tires and swapped out the accessory buttons, which had melted in the Arizona heat. That alone was done with top-tier precision, but the experience didn't stop there -- it never does with these folks. Before the appointment, I asked them to inspect the brakes. I was ready -- fully prepared -- to replace them if needed. They even pre-ordered the parts to be proactive, which meant I did pay a restocking fee when it turned out the brakes were still good. But that right there? That told me everything I needed to know. They didn't push the sale. They didn't just use the parts because they had them. They did the inspection, told the truth, and prioritized integrity over profit. That decision, right there, reaffirms exactly why I'll keep making the drive. Customer service at Bimmer Performance is second to none -- not just in general, but specifically within the BMW service industry. I've had great experiences before, but these folks operate on a standard I hadn't experienced until now. From the quality of their work to the way they communicate, everything is intentional, honest, and on point. And speaking of communication: the chat feature they use to keep you in constant contact with your service writer? That's a game-changer. You're not left wondering what's happening with your car. You're kept in the loop with real-time updates, explanations, and expert-level guidance at every stage. It's a streamlined, modern system -- and it's clear they've built it with the customer in mind. It's phenomenal from start to finish. I've tried two BMW dealerships in the Tri-Cities for service. I won't spend the next hour hammering them for the terrible service and delivery they provided,, I will just say they motivated a loyal dealership, service, customer to promptly start looking for an alternative, cause this wasn't it, and to the point where I have owned five BMWs over the last 10 years and almost left the brand, Bimmer Performance single-handedly turned that around at this point. There is no comparison. Bimmer Performance isn't just "better" -- they're operating in an entirely different category. This is a team that gets it. They know what they're doing, they care how they do it, and they communicate with the kind of clarity and consistency that builds trust fast. So here's the bottom line: if you're serious about maintaining your BMW -- whether it's about performance, longevity, or protecting your family -- Bimmer Performance is the only call you make. They've earned my time driving there. They've earned my trust. And they've absolutely earned my highest recommendation!

We're blessed in the Triangle to have at least 3 (maybe 4) competent independent BMW repair shops…read more I think they are all good, with slightly different strong points. BPC is a good shop for overall general BMW care - cars that are not too old (but they know them), not too modified (I'd recommend another shop for that) but basically the level of dealer service you would get at BMW, at a lower price.

To be in the heart of downtown Raleigh, this business has sent out red flags for racism. Being a…read moreblack man in a nice car passing food over to another vehicle, We were approached by Joey (Mandeza?), who walked between our cars and just straight up said, "y'all need to leave!" OK, no worries, but why are you coming up being rude. Joey said, "It looks like y'all are doing a drug deal passing things from car to car in the middle of my parking lot. I'm done, dude it's 830 am. the streets are too busy to be parking on them. No vehicles had entered the business at any point or time while being there. I've never been approached in a manner like that and for this guy to assume a drug deal was going down is completely wrong and unacceptable had it been another race they would have either not been approached or the approach would have been very different. The best part was they called RPD, which I waited and spoke with the officer. This was one of the most racist situations I've been in, in quite some time. I wouldn't have ever thought it would happen in the heart of downtown Raleigh. If you think every black guy driving a nice ride is a drug dealer, then yeah, you're racist, and this is the perfect business for you. Not at any point did a single vehicle come into the parking lot while I was there, Well 2 if I count the RPD officers who responded. This was a situation that shouldn't have happened, and what started off as a lunch passing turned into being a drug deal. I've never been so pissed

These guys are awesome!…read more As a girl it can be difficult to find a good mechanic. These guys care about your car and you. They have continuously taken care of my car quickly and inexpensively while being incredibly friendly and respectful. These guys are good and honest. I am incredibly grateful to have found Benchmark Auto and plan to return to them for a very long time.