The Standard of Precision and Trust: Why I Drive 160+ Miles for Bimmer Performance Let me cut straight to the point: when it comes to my family's safety -- especially the vehicles they drive every single day -- compromise is not an option. That's exactly why I drive 160+ miles round-trip, not once, but 3 times now, to Bimmer Performance. This shop doesn't just "service" BMWs -- they understand them. They understand the nuance, the engineering, and more importantly, the responsibility. Most recently, they replaced our "M's" rear tires and swapped out the accessory buttons, which had melted in the Arizona heat. That alone was done with top-tier precision, but the experience didn't stop there -- it never does with these folks. Before the appointment, I asked them to inspect the brakes. I was ready -- fully prepared -- to replace them if needed. They even pre-ordered the parts to be proactive, which meant I did pay a restocking fee when it turned out the brakes were still good. But that right there? That told me everything I needed to know. They didn't push the sale. They didn't just use the parts because they had them. They did the inspection, told the truth, and prioritized integrity over profit. That decision, right there, reaffirms exactly why I'll keep making the drive. Customer service at Bimmer Performance is second to none -- not just in general, but specifically within the BMW service industry. I've had great experiences before, but these folks operate on a standard I hadn't experienced until now. From the quality of their work to the way they communicate, everything is intentional, honest, and on point. And speaking of communication: the chat feature they use to keep you in constant contact with your service writer? That's a game-changer. You're not left wondering what's happening with your car. You're kept in the loop with real-time updates, explanations, and expert-level guidance at every stage. It's a streamlined, modern system -- and it's clear they've built it with the customer in mind. It's phenomenal from start to finish. I've tried two BMW dealerships in the Tri-Cities for service. I won't spend the next hour hammering them for the terrible service and delivery they provided,, I will just say they motivated a loyal dealership, service, customer to promptly start looking for an alternative, cause this wasn't it, and to the point where I have owned five BMWs over the last 10 years and almost left the brand, Bimmer Performance single-handedly turned that around at this point. There is no comparison. Bimmer Performance isn't just "better" -- they're operating in an entirely different category. This is a team that gets it. They know what they're doing, they care how they do it, and they communicate with the kind of clarity and consistency that builds trust fast. So here's the bottom line: if you're serious about maintaining your BMW -- whether it's about performance, longevity, or protecting your family -- Bimmer Performance is the only call you make. They've earned my time driving there. They've earned my trust. And they've absolutely earned my highest recommendation! read more

Bimmer Performance Center - Main entrance - Auto Repair Near Me - Raleigh, North Carolina

We're blessed in the Triangle to have at least 3 (maybe 4) competent independent BMW repair shops. I think they are all good, with slightly different strong points. BPC is a good shop for overall general BMW care - cars that are not too old (but they know them), not too modified (I'd recommend another shop for that) but basically the level of dealer service you would get at BMW, at a lower price. read more

I did not have a great experience. My car issues were not properly diagnosed. The repairs performed did not address the root cause of the problem. read more

I needed my driver side control arms, strut, and wheel bearing replaced on my 2010 e92 328i xdrive due to an accident in the ice/snow. I talked to Jackson and he was very helpful with communicating about the work that was needed, while also dealing with the insurance company to get it worked out. They are very knowledgeable as well as very easy to work with at a good price! real people. I highly recommend read more

As a BMW owner it is tough sometimes keeping a budget friendly way of maintaining the vehicle. After finding this place it has been a pleasure to take my car here. The staff is courteous, professional, knowledgeable, and honest (for the most part) at telling you the needs of your car. Keyona is the star advisor and part of the reason why I will continue to do business here. Bring your own parts, pay the labor, and enjoy your ultimate driving machine (without breaking the bank). Oh and they offer loaners (older BMWs) which is kinda rare for an independent shop. read more

I wanted to have some mods installed on my M235i - replacement charge pipe, boost pipe, high performance intercooler and catted high flow downpipe. Their work was perfect, done on time and works perfectly. I found their service style to be easygoing and friendly, and it was quite simple really. They also paid attention to the charges because replacing an intercooler means you're already disconnecting the charge and boost pipes, so that was all taken care of correctly in the bill. They are better value than dealers, but don't expect them to be cheap - they're just cheaper. BMWs aren't cheap so no surprises there. I'll be happy to go back there for further mods and once my dealer service plan ends. They clearly m ow BMWs read more

I recently bought a '98 E36 Convertible that looked promising and in good condition from a private seller, but within 3 hours of ownership I had a blown head gasket and messed up cooling system and ended up stranded on the median of I-40. This was my first BMW and I'd researched Indy BMW shops prior to purchase to have a go-to spot, and while a lot sooner than planned, I called BPC and had my new purchase towed to their lot. They essentially did a PPI and diagnosed everything they could find without being able to start the engine. Windows were also locked up and stuck rolled down, so they very kindly rolled my car in and out of the garage every night to prevent further damage and keep my car safe until I could bring a cover over (my car sat on their lot for about 2 weeks). Jackson Blackwell is f'ing amazing and kept in communication with me and was always happy to chat with me extensively about my options and offered friendly advice in an otherwise unpleasant, stressful situation. Also worth noting that as a relatively inexperienced car enthusiast, Jackson never once was condescending or impatient like I've experienced at other shops before and I never felt rushed or uncomfortable asking lots of questions. I had a full estimate and inspection report within 48 hours even with an unexpected appointment dropped on them, and they explained everything in detail and also were incredibly helpful working with my insurance to see if anything would be covered--Jackson even offered to start calling my unresponsive insurance agent himself to get this headache off my plate when I still had trouble getting in touch with them after a week. Unfortunately, I decided to have the car towed to my house because the extensive repairs (unsurprisingly) far surpassed the purchase price of and will attempt them myself with a more experienced friend. That being said, if I could've, I would've had them do all the repairs without a second thought! I will most definitely bring the car in and any future BMWs in for service and any other work, and would HIGHLY recommend BPC for anything BMW-related. They clearly know their stuff and are passionate about BMWs, and are just good people (even the tow truck driver said they're great when I told him where we were taking it)! Can not say enough good things about this place. read more

STAY AWAY STAY AWAY IF YOUR GONNA BE A NEW CUSTOMER STAY AWAY Took my E46 in for a simple starter change. Was quoted between 3 to 4 hundred alittle high but ok I needed it done as im up to my ears in work at home. After I dropped the car off was then told it would be an extra $175 WHAT 1st Red Flag...How can this be.? A E46 is a E46, how the hell it jump a another $175...Im a ASE Certified Tech n these Ripoff Artist didnt even realize it. I thought I would help a local business but guess what this experience put a nasty taste in my mouth. Then this guy Jason told me all this work the car needed..Ok but heres the 2nd Red Flag when this fool tried to tell me there NO WAY to fill this automatic transmission ONLY thru the pan after its taken down I was to thru... AGAIN why would you rip off a new customer.? I own 3 BMWs an guess what ILL NEVER RETURN TO THESE RIPOFF ARTIST read more

Went there for brake service today. Brought my parts in early in the AM and they had me out the door in a jiffy. Not sure how quickly things work when you're depending on their parts (I brought my brakes to them and just had them put them on) but I'm sure they'd do a great job. I liked that the shop was clean, there's a little sitting area/office and they actually have a computer that they let you use if you need it but had wifi for me to use as well with my laptop. The waiting area is right next to the shop so I could peek in to see how my car was progressing. It was different from the hustle and bustle of the dealership and it felt more personal since there weren't 100 million cars there. The work they were doing wasn't the most difficult (new brakes) but I appreciated having people who are used to servicing BMWs (just take a look at the parking lot and you'll see all the BMWs waiting there) working on it, especially considering the price was totally fair and not "stealership" level. I'll definitely be returning in the future to get work done on my car. Hopefully not so soon though! read more

This place is the best place for getting work done for BMW's and other vehicles. Saul is the owner/operator and does the best work at the lowest prices. I highly recommend him in every possible way. Additionally if there are other issue that mechanics don't do, i.e. wheel alignments, Saul has various sources that he can send you to that will also do the work at the lowest prices. Lastly, the quality of the work is superior and I highly recommend them based on that as well. You can't go wrong with this place and I urge you to place your confidence in them. read more

I purchased a tune for my car on their website, it said I would receive a specific device " BPC iFlash Cable" that would upload the tune to my car along with other features such as reading and resetting fault codes. They shipped the first package and the day it arrived I got an email saying that the tool was not programmed correctly, and they would send another one. Received the new one several days later and what I received was a "myGenius" tool which does not have those extra capabilities. No one from BPC told me that I was going to get a different tool, or make sure that I was ok with the change to the order. To make matters worse when I uploaded the tune to my car it does not even work right, and the car barley drives and there are several new fault codes that were not there before. I place the order on 4/25 and finally received all the equipment and uploaded the disappointment of a tune on 5/7. Staff is slow to respond to emails and generally unconcerned about the experience of their customers. Not upfront and had a lot of excuses when things went wrong, at least they agree to refund my purchase. read more

Bimmer Performance is a professional place for BMW service that is cheaper and more honest than most dealers. They have highly trained technicians and managers that understand the functions and repairs of all BMW's. I personally use them for my dealership when extra diagnostic and programming repair is needed and they have never let me down. I recommend Bimmer to a ton of my BMW customers for ongoing maintenance of their vehicles. read more

Save me thousands!!!!! They are all previous bmw techs. If you own a bmw come here before. The dealer they will tell you what is really wrong and best solution to fix it 10 out of 10. read more

World class repair and customer service. In 2019, I took my X3 to a local shop that services all types of vehicles and had a bad experience that nearly ruined my car. I was in a panic - I found Bimmer - they got in me in quickly, got my car back in tip top shape and they have amazing customer service. Jason is so helpful and takes good care of flighty customers like me with his calm and caring nature! read more

Love the quality of service and customer care. I will definitely be coming back to this location! GREAT prices and all my questions were answered. As a young women sometimes I feel haggled into "what needs to get done," but that wasn't the case here! read more

This place deserves zero stars in my opinion. After spending 2k there the way I just saw my elderly father treated there brought tears to my eyes. I took him to pick up his pride and joy and the only thing he has to look forward to these days after his radiation treatment since he's battling cancer and the asshole who drove his car out, parked it and my father asked for the keys he told my father "I have no idea who you are I'm not giving you the keys you need to go inside to get them, which I turned around and did. Mind you we were the ONLY people at this small shop and of course this asshole was also mask less around a very fragile man. I wouldn't recommend this place based on how they treat humans. I've had interactions in the past with Dan, the owner who's never been anything short of kind but this disrespectful and rude behavior is inexcusable!! read more

Great group of guys! I had some strange light come on - explained it to Dan and he knew immediately what it was. I was able to bring the car in next day and they immediately took it in to start work! They diagnosed the issue (Dan was right about the problem) and were able to have everything completed in 3 hours. I had to wait at the shop - while I was there they were super kind, offered me water and were totally polite. Highly recommend to any BMW owner! read more

Stay away from this place. They are extremely expensive and would manage to find something wrong with a brand new car straight off the lot. Almost 3x more than other quotes I received in town.. Would go somewhere else for BMW needs. Customer service is not good either. read more

Someone told me about this place so I tried it out. I will never go anywhere else. Have a 3, 5 and X5 all of which are out of warranty. Dan (the owner) and his team have taken great care of me. Highly recommend if you have a BMW. read more

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This Shop Provides Excellent feedback information. I spoke with Phil to schedule an appointment after meeting with him and explaining my concerns and dropping the Bmw off for a diagnosis i was contacted and provided with valuable information pertaining to why my car has misfires etc.My wife and i bought a Red 2001 525i in the end of january 2016 with loss of power and phil educated me and provided me knowledge of what was wrong with car These are my Go to Professionals when it comes to BMW and Performance your car will be in the right hands. They Parking Lot OMG! was i impressed BMW's just Lined up makes your car feel at home Our car is being operated currently 2-15-16 as far as my customer service experience BPC is topnotch outstanding,will post again after receiving the car and testing its performance. read more

Bimmer Performance Center - 2001 525i #Cambergang #RoyalStance #Turnersport #BPCMotorSport. - Auto Repair Near Me - Raleigh, North Carolina

Wanted to charge me for a repair on a BMW I just bought that the previous owner had done by them only 2 months prior. Also was told it need 4k worth of work that BMW dealer did for 1648.00 NEVER AGAIN BEWARE of unnecessary repairs read more

We take our M3 to BPC....they are the go-to guys to get these finicky cars straight. On top of the stellar knowledge and service they give....their prices are very good and fair...I just wish they were closer to Durham :-) read more

Was not happy the service. I was called to let me know my car was ready. When I got down the road I noticed that my navigation system was not working so I called them right away.I told him that I couldn't come back right now. So when I do get back they tell me I have to spend more money. Me personally I felt the car was not tested properly and plus was not tested after all of the parts was install. They lost my business and was going to have more work done read more

Randall, Bob, and the rest of the staff are top notch. I had my car tuned here and Bob is a miracle worker. They're also very hospitable to the local BMW CCA by hosting Tech Days and meetups before track weekends. I'm very lucky to live so close to a shop that Bimmer owners send their DMEs across the country to get tuned. Looking forward to doing more business with them on my suspension this summer. read more

After being frustrated with the service from the BMW dealer in Raleigh I was referred to Dan at BFC. All I can say is that I wish they serviced all vehicles because I would take every car I own there because of the excellent customer service!!!! Dan works around your schedule and gets your car done when he says it will be done. I have been there 3 times for power steering, transmission, and several other issue s with my M6 BFC is the only place I would take my car!!!!! read more

Best experience I ever had at a auto shop!!! Very up front about the problems with my BMW and the cost. Dropped the Key off on Thursday and was called on Friday to come get it... drives better now than when I bought it... they definitely have my business when it comes to BMWs. Crystal that works up front was amazing; calls with updates almost daily!!! Even told me about a oil leak that needs to be fixed but was very up front about the fact that it is not a big deal and I could get it fixed at my convenience!!! Will definitely be back with this BMW and any future BMWs!!!! read more

The team at Bimmer Performance Center won my loyalty my first visit. I was recommended to BPC by several coworkers, I called them on a Thursday afternoon and had my car in and out of the garage before noon the following day! Not only are their mechanics top notch, but the entire group is knowledgable, friendly, and oozing with passion. With the handful of choices you have for your Euro car in the Raleigh-Durham area, look no further than Bimmer Performance Center! read more

Servicing a BMW should never be a headache or stressful event. The guys at BPC make sure that the customer and car is treated with the utmost respect and care. Joey and Mike are always great to do business with, I feel as if I've known them my whole life. The minute I took my Z to them I knew they had the skills and knowledge to repair and maintain my car RIGHT the FIRST time. read more

Dan's the Man! If you're looking for a BMW mechanic look no further. I like to tinker on my cars; its just one of my hobbies. But when there's a problem that's beyond my skills thats when I turn to the Pros. I apologize beforehand for this lengthy review but i just want to make sure what really happened and hope this will help other people when looking for a good & trustworthy mechanic. Few months ago my 745 started leaking oil. I went to this OTHER Bmw mechanic and had them fixed the problem. The following day I noticed that my car was still leaking oil and the check engine light was on. I knew there's something wrong cause the engine and the car starts to shake when it's on idle. To make the story short, after replacing my Valve cover gaskets, Mass Air meter, timing cover gasket & alternator housing gasket changed they still could not figure out why the engine light is still coming on. I was very frustrated. So started searching on the web & that's when Dan (the owner) & his crew came to save the day! After Dan inspected and did a thorough test on my car he knew exactly what was going on. The way he explained and showed me why the check engine light keeps coming on and why the engine shakes made sense. His ability, knowledge for these cars and sophisticated equipments are far more impressive that I've seen in any garage. So Dan told me to take it back to the OTHER mechanic and tell them what Dan said. And when I did, the owner of the OTHER mechanic felt so embarrassed because he knew that Dan was right it's just they didn't have the right equipment and skills that Dan has. So to make me feel a little better he reimbursed me on some of the fees that they previously had charged me :) and so through Dan's advise they were able to fix the problem :) Lesson learned - not all Bmw mechanic are the same. Having these sophisticated cars needs the right sophisticated equipments. And Dan's got em! As long as I have this Bimmer - Bimmer Performance will always have my back :) read more

I serviced my BMW here for more than two years. I own a MINI Cooper now and they service that also. If you have a BMW or a MINI, I recommend this place. Excellent. read more

Went in for a simple oil change. Good price, very professional, knowledgeable and nice. Would most definitely go back.

I needed a quick repair Friday when my 330 broke down with a blown out coolant reservoir suddenly late Thursday. The guys squeezed me into the schedule for Friday so I could have my car back for the weekend. The pricing for the repair including parts and labor was excellent. The service was excellent and completed as promised. The staff are all great. On top of all that, I swear I got the best car wash my car has seen in a very long time; even the wheels were spotless! I definitely recommend this place based on my experience. read more

I'm going to preface this review with the fact that this is my first and likely only review for a company, EVER! Dan and the guys over at Bimmer are exceptional people. They're very flexible and good at what they do. Not only that, but even with my small amount of interactions with them, and their company, I can honestly say they'll never lie or price gouge me. Even if they did, like most shops, at least they'd be genuinely nice and enjoyable to interact with and you wouldn't mind giving them the money. This is the only place I'll take my M5 from this point on and I highly recommend them to everyone else. read more

Dan and the BPC team are top notch! I've never been disappointed with the quality of service here. Everyone I've spoken with at BPC (such as Phil, Randall, Dan) have been nothing but patient and helpful. I really like the fact that they work to find the best solution for your car instead of just throwing parts at it like many shops. We, in the triangle area, are truly fortunate to have BPC around. read more

Unquestionably honest and straight forward, Dan of Bimmer Performance Center is the ultimate BMW gear-head. His immaculate shop is an ode to high performance. I cannot recommend BPC highly enough. read more

Very knowledgable and helpful. I brought in an older model 525 and Josh and the team worked to uncover an issue with the gears. They are a team that I would go back to again for sure. read more

Extremely disappointed and can not recommend to anyone. I am writing this review as we used the reviews written in deciding to take my husband's X5 to Bimmer Performance. My husband had his front axles replaced by Bimmer Performance. One month and one week later, we had to have his vehicle towed due to c-clip on axis popped off. One week later, the vehicle had to be towed again due to the same problem. Bimmer Performance replaced the axles again. We also had them replace the valve cover gasket due to a leak. We still noticed oil leaks so we took it back. They said they could not find a leak. We have now taken the vehicle to a dealer who notes the valve cover gasket is still leaking and needs to be replaced. We have 3 BMWs and have owned 5 and good maintenance and upkeep is essential. read more

The guy in the front is a nice guy but that is about all I can say that is good about this place. I brought my BMW 2003 325i in for an oil leak and the fact that my car hesitates on acceleration. I think they fixed the oil leak but the hesitation continues to be a problem. They charged me $90 for the diagnostic and replaced the spark plugs and the cyclone separator. I brought it home and experienced the hesitation again. I brought it back to them and this time, they reprogrammed my car and again charged me for another diagnostic fee of $90 which I reluctantly paid. I shouldn't have to pay for the second diagnostic fee but they insist that it was not the same problem. How can it not be? So whatever they replaced the first time may not have needed replacing. When I paid the second diagnostic fee, I asked whether they are going to charge me for another diagnostic fee if the car is not fixed and the guy said probably not. So a few months passed and I called them about the same issue, he said that he will have to charge me again for the diagnostic fee (WTF). I dropped almost $1900 at this shop and still got the same damn problem. They can't seem to fix my car but want to keep on charging me for diagnostic fee and replace parts that I may not need. He even told me that he will have to continuously throw parts at my car until it is fixed. This is ridiculous. Needless to say, I am bringing my car to another shop. This shop not only does not have the expertise but is greedy. After spending $1900 at the shop, they still want the diagnostic fee for a problem which they should have fixed the first time. DON'T BRING YOUR CAR HERE!!!!!!!!!! read more

My experience with Bimmer Performance Center was very negative. When I dropped off my car, I clearly indicated the problem I was having with it, and the technician assisting me wrote it down to make sure they knew what to work on. I was given assurance that the car would be ready in a couple of days, but I had to call after a week to see whether they had done anything to it. The answer was no. The following day, I received a call from Dan, who initially apologized for the delay, then proceeded to tell me that it had taken a great deal of time to find the problem which was located within the component I had specified when the car had been dropped off. He also said that it would have been much easier to fix the problem had he had known where the issue was in the first place, this despite the fact that I had clearly indicated the source of the problem the day I took the car to them. Cost-wise, the fix was cheap, but I ended up getting charged with a ton of labor which I thought was a rip off. On top of it, the front seats, the dashboard, and the console between the seats were all covered with grease smudges, and the central air vent was broken as one the plastic clips that holds it in place had broken while the car was being repaired. Next time, I'll make sure to take my car to a more reputable place where I know I can count on service and professionalism. read more