First off the wait was crazy. Partially disabled so carrying batteries is a chore. After standing…read morein line for 15 minutes just for a core return the guy had the nerve to tell me to set the battery at the end of the store like really ? Do your job. Older guy with grey hair if you can't help ppl you shouldn't work here

Manager was very rude and the blonde old lady on register. Very bad customer service…read more I will not come back here

The slowest possible people and they have little to no knowledge of parts, how to use registers or…read morereload receipt paper rolls. I'll never go back again. This is why the Auto Zone across the street is crowded, but so much better.

Great service parts and prices. Way better than zone across the street!read more

A family of 3 traveling from FL to MD, we stayed the night in Raleigh to break up our trip. On the…read moremorning we were supposed to be driving home, we had several errors populate in our car and figured out it was a very elusive battery that needed to be changed. Three stops later, this location had the battery in stock. The swap was not easy but these store reps went above and beyond to help our family and get it done right. Even the store manager was able to work with his crew to ensure all went smooth. Lukas in particular was awesome. It's not everyday you find people who will look for ways to help you solve the problem and even jump in themselves during the fix. Our family was elated that Lukas was able to get us squared away in about 30 minutes. We want to express our sincere gratitude for this AAP & team. Thank you from 3 Maryland travelers anxious to get on the road to home. P.s. We chose to stay overnight in Raleigh as we're considering relocating here- extra brownie points, Raleigh!

I called before I drove there and a nice lady answered the phone and had my item in stock and asked…read moreme for my name so she could hold it for me to pick it up. When I showed up there there was a young man very nice respectful, found the item for me and they also had another item that the other stores did not which was a 30 amp fuse which is used a lot for a lot of things and they had him in stock not just one but a few of them.

I went here to get my battery tested today. They told me it wasn't good anymore (which I pretty…read moremuch already knew, but wanted to make sure) They helped me pick out a new battery and replaced it for me for free. It was a quick process and they showed me how to do it step by step when I asked so that I could do it next time. The battery J bought also came with a two year warranty.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Gabriel did a phenomenal job of helping me figure out which battery to get, comparing prices, and…read moreadvising me on how the warranty works. He installed the battery super quickly! All around great experience.

A bunch of idiots working there. Walking around circles with their heads cut off. Went to pick up a…read morepackage that they couldn't find and was told they didn't have it and sent me home. Came home called the company and they called the the store then they magically found it. Come to find out it was right in front of their faces the whole time. Now I have to go back. IDIOTS

Andrew and CJ were awesome. They assisted me with purchasing and installing the best air filter,…read morecabin filter, and windshield wipers for my vehicle. They do not mind getting dirty for the customers. I am grateful and happy. I will return again! Check out the great service that these guys recommend and provide!

Angel,at front desk help me best & free diagnose check engine sine gone.before you go anywhere…read moreperception check with O'Reily quick & friendly staff ,greate service,honest,reliable,expert,interpretation easy to understand.

Dropped by during the day and place had aftermarket stuff for trucks. There was one other person…read morethere and I hung out for 20 minutes. Couldn't get help so I left.

I had my truck spray in bed liner same day. They were very helpful and willing to explain the…read moreprocess. I plan to use this business for future projects

I had a special size request to be cut for my bed cover due to my headrack & toolbox. Russell took…read moreprecise measurements and spoke with the company that was cutting the size, and they informed him they couldn't do it since they didn't do the measuring. Russell convinced them to trust his measurements and cut the materials anyways, and they did. Russell was 100% accurate! Thanks for making this happen instead of just saying no it couldn't be done. Great work!!

Great customer service! Very knowledgeable and friendly. They did it very quick and did a great…read morejob!

Today was my first interaction with this particular Firestone store, and I was expecting to spend…read more$1,000 or more. After all, my friendly neighborhood Kia dealer told me I needed new tires and probably new rear brakes. Of course, dealer prices are through the roof, so I went to Firestone to get a second opinion. If they had agreed with the dealership, I'd have let them do the work in hopes of getting a better price. Grand total spent? $0. I know nothing about cars, and it probably shows. So they could have easily recommended lots of repair work that I probably would've agreed to. But they told me the truth--my tires and brakes are fine for now. And I really appreciated the honesty and courtesy. So will I go back to them when things do need fixing? Absolutely. It's hard to find an honest repair shop. I'm glad I found one.

My drive home in the rain seemed dim, so when I checked the passenger headlight, the fog was blown…read more I took my car to Firestone for having both replaced. They quickly replaced my passenger, fog, and license plate bulb light which were all out. There was a coupon offer added to this service without me having to ask for one. Overall good service here as usual. I consider Firestone to be a trusted mechanic as I have had family members employed at other Firestone locations. I feel safe bringing my vehicle to a familiar space. Firestone's complete auto care prices align with the professional auto care market rates.