A family of 3 traveling from FL to MD, we stayed the night in Raleigh to break up our trip. On the…read moremorning we were supposed to be driving home, we had several errors populate in our car and figured out it was a very elusive battery that needed to be changed. Three stops later, this location had the battery in stock. The swap was not easy but these store reps went above and beyond to help our family and get it done right. Even the store manager was able to work with his crew to ensure all went smooth. Lukas in particular was awesome. It's not everyday you find people who will look for ways to help you solve the problem and even jump in themselves during the fix. Our family was elated that Lukas was able to get us squared away in about 30 minutes. We want to express our sincere gratitude for this AAP & team. Thank you from 3 Maryland travelers anxious to get on the road to home. P.s. We chose to stay overnight in Raleigh as we're considering relocating here- extra brownie points, Raleigh!

I called before I drove there and a nice lady answered the phone and had my item in stock and asked…read moreme for my name so she could hold it for me to pick it up. When I showed up there there was a young man very nice respectful, found the item for me and they also had another item that the other stores did not which was a 30 amp fuse which is used a lot for a lot of things and they had him in stock not just one but a few of them.

Huge Thanks to Ed!…read more What a day, what a day! What started as a quick stop for gas in Cary turned into a full-on car emergency when our vehicle refused to start. After a kind couple's attempt to jump the car didn't work, we were feeling pretty stuck--until we realized we were literally across the street from an O'Reilly Auto Parts. I called the store, and that's when Ed became our hero of the night. Without hesitation, he walked across the street with a jumper and got our car running again. And he didn't stop there! We headed over to the shop, bought a new battery, and Ed even installed it for us right then and there. Ed was professional, knowledgeable, and incredibly kind--exactly the kind of person you hope to run into when your car dies and you're stuck with your plans derailed. I can't thank him enough. He turned a stressful night into a reminder that good people still exist. If you ever need car help in Cary, O'Reilly's is the place to go--and Ed is the guy you want helping you out. Absolute legend!

Ed at the High House Road O'Reilly Auto Parts truly came to the rescue!…read moreI initially stopped in because the tail lights on my husband's car wouldn't turn off after parking and removing the key. Ed quickly diagnosed the issue and found the exact grommet I needed--problem solved, or so I thought. When I went to leave, my own car wouldn't start. Jumping the battery didn't work, and Ed suggested it might be a faulty starter (which turned out to be exactly right). At that point I was pretty frazzled with two cars out of commission, but Ed stayed calm, kind, and incredibly helpful. He let me leave my car overnight and even suggested options for getting home. Thanks to him, I was able to Uber home, fix my husband's car, and deal with my own car the next day (which was indeed diagnosed with a bad starter). Ed's knowledge, patience, and willingness to go above and beyond made a stressful situation so much easier. Exceptional customer service!

Prompt, honest and friendly! We are eternally grateful to Craig and the ReDrive team for making our…read morecar sale a breeze. We look forward to doing business with them again!

Was given a price for selling them my car (April 2026). I went back the next day and they made up a…read morefictitious problem with my car in an attempt to lower the price they quoted me by a $1000. Cannot recommend this place.

Nightmare experience with Mercedes-Benz of Raleigh. I brought in my nearly brand-new 2026 Sprinter…read morefor an A/C issue and was told it needed around $22,000 in repairs, leaving me at a complete dead end. Thankfully, Mercedes-Benz of Durham actually took the time to properly diagnose it. The issue was simply the A/C compressor -- covered under factory warranty. They replaced it, and everything is working perfectly. It's extremely concerning that Raleigh could recommend $22,000 worth of repairs without even properly diagnosing the actual problem. After this experience, I seriously question the quality of their service and will not be returning.

This is another well deserved 125 stars for the service department and very specially for that…read moresweet lady Linda that was my Service Advisor today. It all started when my AC went out to the woods and decided not to come back so I made a phone call and the Receptionist informed me that there was no way they could take me in, when I explained that this time I was out of State and I wanted to speak with the Manager she gave me his name and location and lo and behold he called me an hour later. Because I explained I was an out of towner in distress with an RV that needed service he listened to my explanation and promised me he would squeeze me in since it was a simple issue. Two days later I showed up and Linda took us in, oh boy if you need to explain your problem and have someone to listed to, that is Linda! two hours later I am on the road again. Thank you Mr David Cisneros your team is something I have never seen in other dealerships around the Country. Josh did a great job and refilled my AC tank with "freon" or whatever gas is needed for my AC to cool the cab. I can not over stress how much care and love we got from Linda that was covering for Frank currently vacationing in London, she should get that position permanently because of her "angel" and let Frank stay in London, we don't need him here! if there is someone like Linda to take care of the Sprinters All in all I wish you were a mile from my home instead of careless money greedy Baker Vans, you know who they are. Thank you Linda! My pup sends barks and bites and he said "thanks for the milk bones!"

I have lived near Louisburg, NC for over a year & a half. Started with getting my oil changed and…read moreinspected. Since the first times I have had repairs done and the quotes were fair and in a couple of times came in below the quoted price! You don't hear that often but, that's what you get when you have a honest business during good. Also, quoted times were pretty much on point. Brennan has been my contact person and you can tell he wants to be fair to the customer and looking to ensure he builds long term customers. He always explains my options and helps me understand what needs to be done and options when there is an option. I hope the owners know how rare it is to find, these days, a leader who lives up to what they say.

I had a nail in my tire and ended up driving around on a spare - called a well known tire place in…read moreWake Forest and they said they absolutely could not fit me in. Happened to go past Pete Smith in Louisburg, stopped in and asked if they could patch my tire and he said "sure, give me your keys, we'll get you all set." Wow! Despite a few people waiting, the turnaround was fast and so professional. Brennan who was at the front desk was so friendly and even got me tire prices and wrote everything down for me. I highly recommend this location. Fast service, very kind folks, clean waiting area.

When I moved to Raleigh 26 years ago a neighbor of mine recommended I use Walton's Family Auto in…read moreGarner. I took his advice and have been going there ever since. Kevin Walton was a good and honest man, who I considered a friend. Since his recent passing his son Jeremy has taken over the family business (where he has worked for many years). It is good to know that whenever I need car repair, or just an inspection or oil change, I can trust Walton's Family Auto! They don't take appointments so you may have to wait an hour or two or leave your car over night to get the work done. They are reliable, friendly, and most importantly in this industry, honest! Thank you Walton's Family Auto for your years of service, I wouldn't go anywhere else!

Great place, great service, great and friendly people. I had work performed on a tire; it was fast…read moreand efficient. Highly recommend them.

James and the team is very professional and honest about their work. Would recommend.read more

I had a flat tire and took my vehicle to NTB / Mavis. As soon as they saw I had a Tesla they said…read morethey couldn't patch the tires due because it has sound deadening foam in it. I showed them on the Tesla web site it says they can be patched. They told me "per policy" they could only replace all four tires. I left and took it to Discount Tire where they were able to patch the tires due without an issue.

TLDR: Great customer service. Reasonable prices and wait times. Indoor waiting area. Convenient…read morelocation in plaza with a cafe and restaurants. Took our vehicle here for state inspection. They don't take appointments for inspections so it is first-come, first serve. Since it was fairly busy, I was told it would take about 45 minutes. They have seating inside, however, I decided to wait at a nearby coffee shop. They took down my number and said they would call when ready for pick-up. After about 20 minutes I received a call informing me that the vehicle would fail inspection since one of the windshield wipers was torn. They offered to replace one, both, or neither (for me to replace myself or at a different location). When asked, he informed me of the price options. The prices were reasonable so I asked to swap them both out for $50. He called back about 5 minutes later to report the vehicle passed inspection with the new wiper blades. I returned, paid inside, and picked up my vehicle. Total came to a little under $90 for the wiper blades and inspection. Overall, excellent quick and quality service with great communication. I recommend this auto shop to others!

DID NOT PROVIDE SERVICE: BUYER BEWARE…read more Took my Audi here and asked for a simple oil change ($150) and to have coolant added in the car. They took down my number and said they would call when the car was ready in about 40 minutes. Two hours later I had to call them because I still had not received a call and they closed in 30 minutes. When I arrived they said they weren't able to add coolant because they didn't have the correct kind in shop but the oil was changed. FOUR days later (13mi) since they supposedly changed the oil, a family friend (who is a mechanic) looked at the oil and said it was BLACK and that there was no way the oil had been recently changed. I spoke with the manager (Chris) and he immediately said "I don't know what you expect me to do?" And that he was 100% certain the oil was changed, even though he admitted the shop had issues in the past with people not providing services!!! I also asked if he could review the cameras just to make sure and he said the cameras don't work (convenient!)