Two days ago my check engine light came on my car while I was driving to work. A coworker of mine recommended going to autozone to check the code on my car so I went after work. Abundio Fernandez and Calvin H. were the two men that helped me and they were absolutely amazing! They were able to give me a print out of the code on my car which ended up just being a simple sensor. I bought it, youtubed how to fix it, and changed it out within ten minutes. The car is running perfectly and I could not be happier. From the moment I walked in, I felt so welcomed and taken care of. They were very professional and knowledgeable. I will definitely be returning if I run into any other issues in the future! Thank you Abundio and Calvin! A+++++ read more

Late on a Sunday afternoon I went to my car to go out to dinner. It wouldn't start. I figured there was no place that would fix it until Monday morning. But I was wrong! Marvin W at Auto Zone on Falls of the Neuse Road fixed it in 30 minutes and I was on the road! Not only was Marvin knowledgeable about my car, he was also very friendly! Thank you Marvin and thano you Auto Zone. G. Hancock read more

I enjoy the lifetime warranty they have on some parts, even some tools. If your patient, understanding and have a listening ear, the customer service isn't so bad most of the time. read more

Sometimes you're in a pinch and just need a quick assessment or tool, or maybe a new taillight, but regardless which specific reason is yours, this is where Autozone really shines. I had this unfortunate suspicion that my battery was on it's way out and so I rolled up to Autozone hoping it didn't RIP en route. Lucky for me I made it just in time for both Tom and Elsa to save the day. As soon as I walked inside I was greeted with warm smiles and my problems were soon solved. Else brought out her handy dandy assessor tool, and checked my battery out. Tom hopped on the computer to help my evaluate my options and they soon got me squared away. Thank you Autozone, my battery and my wallet both appreciate you. read more

Came in to recycle some used oil and grab a filter and a couple other small things. Nice staff, checked me out quickly. Glad to have this one as my closest location. read more

This store has anything and everything one would need for any vehicle. The Staff are so knowledgeable and willing to assist. I need help with autom read more

Just want to say my experience with them was excellent. I was in dire need of assistance with car and Tom a excellent Guy that work at this location came through and we was able to work things out and get the job done! He gave me the tools I needed and the space to complete the job. Sometimes it takes 2 ppl to get a job done properly and he was no slack. He was extremely patient and It was no complaints whatsoever he actually did more than expected. I definitely recommend this Store to anybody and everybody. Fully appreciate it. read more

This is the only place where I go to buy auto parts. The sales staff here is very friendly, and helpful. read more

AutoZone - Auto Parts & Supplies Near Me - Raleigh, North Carolina

Came in for new wipers. Walter was friendly, quick and efficient. Thank you for providing great customer service!

Best Customer Service Ever: I've been dealing with a nightmare electrical leak on my 2010 Volkswagen Jetta. Basically, every few weeks my car battery will die due to a small drain. The leak started months ago after my Jetta's radio died. I took it to a repair shop that 'fixed it'... but a month later the issue started all over again. My Dad happened to mention the issues I was having to this Autozone's Manager, Reggie Rutland, and he has gone above and beyond to help me get my car repaired without wasting hundreds of dollars on mechanics who don't understand the issue. It turns out his daughter had a similar issue with her car and the electrical drain came from the radio's amplifier. He gave me super helpful advice to get this issue fixed. If you need auto parts or any tips on troubles you're experiencing, our local AutoZone is the place to go. Ask for Reggie and he'll be sure to take care of you. They've definitely got my business from here on out!! read more

Stopped in to get a headlight for my car. The store is always very neat and organized and the staff is very friendly and will quickly assist you. I have never had a bad experience here because they have such a wonderful group of staff members on board! read more

Awful, just awful. Dropped in to get some oil, and the associate at the front was too busy chatting it up on the phone to help check me out. When he finally put down the phone, he took my things and walked me over to another register, and asked me if that was all I was getting (with half-opened eyes). Once I swiped my card, he lazily handed me the receipt as he headed back over to the phone -- without giving me my bag. Very rude and unprofessional. Won't be back there again, that's for sure... read more

It's an Autozone, so there isn't going to be much variation between this one and the next. I will say, however, that the customer service here was great. We needed some new wipers, but before we bought them, the associate stopped us and asked to check out our car. He said that sometimes people buy new wipers when all they need is new wiper fluid or a particular de-greasing agent to wipe on the windshield. After inspecting, he agreed that it was time for new wipers. We asked for the nicest ones, and again, he said the difference in performance was essentially nothing, but the price was huge. We still opted for the nice ones, but we took off nearly 15% for us. Then, to top it off, he installed them for us. Great experience. Will most likely continue to use this particular location. read more

Today I went to this location to buy a battery for my vehicle. I did not bring the vehicle that needed the battery and so they charged me for the core deposit which was $18 and the total amount was $160.32 which included $10.84 for tax of 7.25%. I returned later in the afternoon bringing back the old battery and they gave me a credit of $18 to my credit card but failed to include the taxes of $1.30. When I presented my receipts to the young man behind the counter he spent about 10 to 12 minutes and finally admitted that they had omitted the dollar and $.30 but he said he didn't know how to handle it. The manager comes out and tells me that they don't charge taxes" deposits and I responded that they most certainly did this time. She then took my receipts and retreated to the back a little bit away from the counter with the original employee and they begin whispering. I could see them both with their calculators going back-and-forth and finally after about another 10 to the 15 minutes she came upfront did not look at me went to the cash register pulled out $1.30 did not say anything else and then walked away. No apologies just nothing. read more

Just had an awesome experience at Autozone. My car battery had to be jumped today and a friend told me to go to Autozone to have it checked out. Bobby was there and helped me. First he wanted to see if my alternator was good and when it was, he checked the battery. The battery was good and so he looked at the battery terminals and one of the clips was loose. He sold me some expanders that go over the terminals so the connection will be better. He was very helpful and patience and I'm glad he was there to help me try to find the problem, not just do what I originally asked. read more