If this is the Auto Zone on Hallburn Drive in Raleigh, NC; I had an experience with the Associate Zack; I think was His name; Was not pleasant and acted like He did not want to help a Black Person. Very arrogant attitude regarding my brakes wearing out. Very sarcastic attitude and questioning my mechanic knowing about my car. Not a nice person to be in Retail capacity!!! He helped me in Commercial parts and did not want to accept my Commercial Account. Questioned too much!!! Some things are not His business. I had the PIN Number. He came across as a Black Person cannot have a Commercial Account!!! read more

Very pleasant and welcoming staff. I visted for license plate things. The staff here did a great job assisting me. Very hands-on with all the customers and work together as a team. No complaints here! read more

Had a dead battery and replaced it but AAA installed one that went dead. Thought it was my alternator, and AAA wanted $75 to test it. Went to AutoZone off of Glenwood Ave and Sonny tested my alternator and battery for free! Buyers beware! And thank you Sonny! read more

I normally don't leave reviews but the customer service i received was too great not to share. I got a nail in my tire and had to stop two times to put air in my tire just to make it to auto zone when i got there i was frantic and walked straight up to the desk to ask where the tire repair kits were. They pointed me right to the correct isle and i grabbed it and paid. Once i got out to the parking lot i realized i have never patched a tire before! I walked inside and asked an employee (Sonny) if he could explain how it works and instead of just explaining it to me he went outside, got on the ground, jacked my car up and patched my tire for me!! This man deserves a raise! read more

As we all know, it's more the employee you work with than the big box business name. SO, my 5 stars for today goes to Brian who answered my phone call and helped me out when I arrived at the store. He was efficient and gave clear answers. Turns out his name tag says he is the store manager- that totally tracks. He's great. And best of all, he tightened the positive terminal on my battery and I didn't need a new starter after all. While I didn't spend money at this business today, I will be returning when I do need to buy parts. read more

Anthony up there took great care of me! thank you for helping with my wiper issue! really took the time to find the fix and then installed without me asking! read more

I highly recommend this Auto Zone!!! Sincere L saved the day!!! I was able to get the help and information I needed to fix my car!!!

Solomon helped me with my battery. Recommended one and changed it for me. He was extremely nice and funny! Really appreciate the good service! read more

FREAKING AMAZING I loved how fast they were and they made me feel valued because the last store I had went to were just playing games and they actually took care of me read more

I've been to Auto Zone twice in my life, both times at this location. The staff are so humble and happy to help. Got my battery replaced once and got my taillights fixed to pass inspection. I offered to but the tools to do it myself but the cashier, young man without a name tag, did it with no questions asked. Polite and unassuming. read more

Anthony was AMAZING! He helped me with a battery and head light install! Will always come here!

This location has never let me down. They are always available for an immediate battery check (and replacement if you need it). They're fast and knowledgeable. They've leveled with me about which parts to splurge on versus not. Thomas specifically was an Angel on earth - instead of wrongfully selling me a new battery, he honestly let me know that the one I had is new and just needed a charge. He even charged it all the way up for me , all for free. The world needs more Thomas's. read more

I came here last week for a new car battery for my Altima. They had what I needed in stock, and they were able to explain the differences in price. I appreciate that they will change the battery on-site for you, and the man who changed mine was super friendly and quick. Definitely recommend this location. read more

Drove an hour to this location I was told they had a part that I could purchase. I got to the store at 9:56 pm. Upon walking to the front the man locked the door before we could open it. The man said were closed and I explained the store says it closes at 10:00 and he did not care. I asked for the manager and he pointed to her. I asked to speak with her and she just looked at me and said we are closed. Didn't even hear what I had to say. I asked for her name since all she would say is we are closed and continued to ignore me. Your store closes at 10 and I find it very unprofessional And straight up rude to be treated the way I was tonight. She refused to give her name and so did the man and the fact he would run up and lock the door instead of welcoming a customer is flat out piss poor customer service. read more

I came in looking for a battery for my key fob and Anthony S got me right together. He helped me with self checkout and changed the battery in my fob at the same time. Quick and easy. read more

I came in a couple of days ago to get a new cabin air filter for my Honda. As soon as I went in, I was greeted and asked if I needed any help. I told them what I was looking for, they searched it on their database and showed me the options. They briefly told me the differences in what I could get and gave me an honest opinion without trying to convince me to get a higher end filter. They procured the filter for me and I was out the door in minutes. I really appreciate the transparency and am glad I can go to a place with people I can trust. Thank you! read more

If I could give this place a 0 star I honestly would. When I walked into the store and asked for help replacing my brake light, the employee rudely told me he doesn't service for "my car" and then continued to bagger me saying "What sign does it say that we service your car". I don't think any staff member should be taking to any customer like this. Autozone is know for providing curtesy service for replacing brake lights and they told me "We don't have the labor to pay for replacing the brake light for your model. Everyone else we could" Will never come here ever again. read more

Stopped by here yesterday to get a part for my challenger and Alfonso hooked up and was a pleasure to talk to. He was very helpful and even explained the part I was getting has a lifetime warranty. I usually don't give reviews but I had to give him a shout out because if we don't take the time people won't know! read more

I was looking to purchase an Optima battery for my truck (~$300) and called to see if they had the product in stock. I was unsure as to which battery I needed for my vehicle so I was hoping to rely on the expertise an auto parts store would have. The Asst. store manager was resistant to helping at all and I was told I needed to google some information and do more research prior to contacting them. I will take my business elsewhere. read more

Really nice and laid-back people here at this Autozone who have helped me out a couple of times now with no hassle, so I had to come give them a shout-out. You know what they sell, it's an Autozone, but cool people here. Thanks for the help. read more

JoAnn was the most helpful Auto Zone employee in all of my Auto Zone visits. Overall for the business, I was helped as soon as I stepped in the door, and the issue with my vehicle was solved immediately by JoAnn. read more

Andre was very helpful! Great customer service with a smile! And he was handling several customers at one time! We'll be back thanks to Andre! read more

Went to the store last night at 8:45pm because I needed a battery. The doors were locked, even though they close at 9pm. The two workers looked at me through the door, then went back to what they were doing. read more