Very pleasant and welcoming staff. I visted for license…read moreplate things. The staff here did a great job assisting me. Very hands-on with all the customers and work together as a team. No complaints here!

Had a dead battery and replaced it but AAA installed one that went dead. Thought it was my…read morealternator, and AAA wanted $75 to test it. Went to AutoZone off of Glenwood Ave and Sonny tested my alternator and battery for free! Buyers beware! And thank you Sonny!

I have a 97 Camry with a V6 engine. It has leather upholstery and the A/C runs cold. Love the…read morecar. But, it also had 230,000 miles. The engine was burning oil like an old time heater and the transmission died. To replace the engine and tranny would have cost $14,000+ at a dealer or lots more for a new or late model used vehicle. I bought a used Japanese engine and transmission with about 35,000 miles on them from Al at Japan Direct over by Briar Creek Shopping Center. Got the engine, the tranny and installation for $4100. It runs like a charm. The Japanese drivers tend to take excellent care of their cars and trade them in after 3 years, due to the draconian property tax increases at that point. Nobody wants to buy a used car over there because of the extreme property tax so the cars just sit there. The manufacturers do not want to sell the entire cars overseas because it would cut into their new car sales, so they sell them for parts. You can buy a front or back "clip" which is the entire front or back half of a car, or you can buy the engine and/or transmission. Japan Direct goes over to Japan quarterly and runs the engines before buying, then ships them by the container load back to the US of A. This is a terrific deal; I have a for all intents and purposes low mileage "new used" car for relatively nothing. CHECK THEM OUT!!!

1/25/2025 So, what is the point of making a service…read moreappointment when they never have it in the system and ask if I purchased the truck at the dealership. Which I did and they have done all my services. 1 hour and 45 minutes for a simple oil change. I got a text I needed brakes and a battery, no one ever talked to me about them. So, I said no in the text and then waited and got another text. My truck was ready. Got checked out, never mentioned the brakes or battery, so I guess it wasn't critical they needed to be done.

I've been coming to this dealership for 12 years. I just bought another Toyota last week…read more Over this time I've learned that if the service department is going to make money on you, they complete your service in a timely manner. If not then it takes way too long. I have been a loyal customer for years and today they took 4 hours to install 4 tires. This is totally unacceptable!!!

A couple of weeks ago, someone broke into my 2020 Kia in the wee hours of the morning by destroying…read moremy driver side window and damaging my steering wheel post. CJ , with Fred Anderson Kia, was assigned to work with me and keep me updated as the parts were ordered and the work on my car began. I commend CJ for his professionalism and extreme courtesy as he constantly kept me informed. If I texted him a question, he would always respond within a very short time period. If I called him with a question, and he did not answer, he would always call me back within a very reasonable time period with an answer or an update. Today, he texted to say the work was finished and I could pick up my Kia. Since I had been driving a rental through Enterprise, I was able to return it to the Enterprise close to Fred Anderson's Dealership and CJ gave me a ride from Enterprise to Fred Anderson. He went over a few things about the repairs and made a couple of suggestions of a some anti-theft devices I could purchase through Amazon. I really feel CJ deserves a 10 star rating instead of 5. Thank you, CJ for your exceptional customer service. Jan

the staff was pleasant and accomodating but this is not the car for me. May be the first time a…read moreleased car is turned in at the end of 3 years with less than 1,000 miles. too much 21st century technology. I would have been better off finding a used car starting with a key and operated with knobs and buttons not touch technology. and could not even put a permanent tag on because the threads on screws stripped but doesn't matter since car will sit in driveway for 2 years and 10 months. drove my 10 year old Jeep to Satesville last week in the rain because I at least knew how windshield wipers worked.

Dan Miller from Miller Mobile was the man. We had an electrical problem with a Chrysler Town and…read moreCountry that one of the local chain repair shops said would be $600+ to fix. I went to Advance Auto in the Walmart shopping center on Glenwood, and was all set to start parts swapping (start with the battery, then try the alternator), and came out with my battery to find a puddle of coolant under my car. I see Dan chatting with the Advance Auto folks, he sees me, comes out and asks if I need help. We chat, he looks under the car, listens to me, and gives me a reasonable rate and estimate to fix the leak and the electrical issue. He gets the battery replaced (the old one was bad) and has the Advance Auto folks checking the electrical system while I'm going in to get the custom hard pipe hose assembly where the system is leaking. Advance Auto realizes that the alternator is also not producing enough current, and while I'm going in to buy a rebuilt alternator (and a timing belt - while we're at it), he replaces the hose assembly and cleans up some wires that the tie-wraps have rotted away. When I come out, he takes the parts, says he'll be done in 30 minutes. I run to Chick-Fil-A, eat a salad, come back and he's just finishing up. He charges a fair price, I write him a check, and have fixed everything including what may have been broken by the un-named major chain repair shop for $100 less than I would've been charged in the first place. I cannot recommend him enough after this experience. By the way, this was over a year ago, and we've had no major issues with the van since then, so Dan's work held up very well over time.

Peter and Carlos are amazing!! Love my Jeep! They delivered it 3 hours away since I could not take…read moreoff work to pick up.

Do not trust this dealership. They will try to make an appointment for you to come look at the…read morevehicle you're inquiring about instead of answering any questions. They will conveniently leave out that it sold 2 months prior even though it is still listed on their website and several others. This is why dealerships get such a bad rap when they lie through their teeth and expect to get away with it.

I bought new fenders and mirrors for a 2001 SS Camaro years ago and was very happy with the finish…read morein the fitment!

We've taken our vehicles to this tire and service center for many years and when it was Atlantic…read moreTire it was a convenient location with good quality service. Since it changed to Assurance Tire the quality of services has declined and prices have gone way up. Last week was the final time we will have service at Assurance Tire. We brought the SUV in for tire rotation and simple oil/filter change. Rotation was free and the oil change was $115 (similar with dealership prices). After the car was home we noticed a large puddle of oil on the garage floor and we could see the trail of oil on the street in front of our house. We brought the car back to Assurance and they said the gasket they replaced had a tear in it. The car was basically out of oil so they replaced the gasket and the oil. The next three days we continued to see new oil drops on the garage floor so we took it to the Lexus dealer. They said it was likely a cracked oil filter cover and the undercarriage of the car was covered in oil. We paid for the new part and cleaning. Assurance did not offer a discount or refund of the botched oil change nor did they offer to clean the mess under the car. They did offer a future oil change for free, but given this experience we'll pass on that. Assurance did give an estimate for them to replace the front brakes and flush the brake fluid; Lexus gave us a quote for the same at $70 less than the Assurance quote. Do you think we are going to trust Assurance with our brakes when they can't even do a simple oil change correctly? About a year and a half ago I got a quote from Assurance for a brake job on my truck which was about $200 more than I paid to have the job done at the Honda dealer. I'm not going to tell anyone where or where not to have their auto service done, but the advice I can give is to check around and maybe the prices at the dealerships are competitive or better (as in my case). I will give my trust to a business that wants my future business and shows they actually care.

I noticed my drivers side front tire was leaking air and drove over to Assurance because they were…read morenear where I live. When I pulled up I saw a lot of cars in the lot so I didn't think I would be able to get a repair done, but they got me in right away and I was out the door in less than 30 minutes. The technicians were courteous and friendly, and the service was obviously top notch. Assurance is getting my tire business from now on!