if I could give it a zero star I would i've taken my vehicle to them twice and both times I was…read moretold the issue was fixed when it wasn't

We purchased a used Volvo last January and need to find a trustworthy mechanic to maintain the…read morevehicle. Andy and Mitch did such a great job with our Volvo that we now have them do all the work on our Dodges too! Their rates are more than fair, work is always thoroughly completed, and never any surprises. I also appreciate that do give me a status update on anything that might need to be repaired in the future and let me know how urgent the issue may be. Not like many shops that seem to use any maintenance visit as an opportunity to upsell. Thank You!

He stole my car...I had been using Dan for years and I had the need to leave my car for some…read morerepairs and short term storage..I went through a painful divorce..I checked on the car occasionally..it was in his possession for 18 months..finally got my life in order..it needs to be said..I considered Dan as a friend..and had spent thousands over the years on car repairs at his various shops..called him to ask about progress on the car and he told me he had sold it..he had to hire a lawyer and needed money fast...he said he tried to contact me but didn't know how..BTW..I was living in the house next door to the one he was raised in and he had been there and knew it BEWARE..I also was the chef for a famous politician at the residence..

Never would have found this place if the tow truck driver hadn't dropped me off here. The owner Dan…read morefixed my car while I waited and even had his partner drive me to the auto part store to get the part I needed with no markup so I wouldn't have to wait a day while he ordered it. Totally rustic and not even a sign to tell you where you are but incredibly honest and even told me to mail in a check to cover the repair.

Phil has been servicing our Acura for a number of years and we highly highly recommend his…read morebusiness. We just had our timing belt changed along with other services. As always the work was done on time and no charges other than what we were quoted, which was reasonable. It's not often you find an auto shop that you can truly trust. This is one! Thank you Phil, we are very happy and satisfied customers.

I've been taking my cars to Campbell Auto Service for 23 years. There is almost no turnover at…read morethis place and Phil Campbell does a lot of the work himself. Phil does great work and makes sure the job is done right the first time. His prices are fairly low and you never have to worry about whether or not he's giving it to you straight. If a repair is going to cost more than the car is worth, he'll tell you. That's a rare find lately. If you're car is in need of maintenance or repair, try Campbell Auto. You won't regret it.

Alex Ward gets 10 stars! This was the best car buying experience ever!…read moreI felt like i was hanging out with friends during the whole evening , I totally relaxed. Buying cars has always been a traumatic experience for me but the customer service/sales are top notch! I'm loving my "gluttonas" bright red MB GLA 250!

Terrible experience!! I purchased a car (long distance) from them in February 2026. It is now…read morealmost September 2026 and I have yet to receive my title. Dan has been giving me the run around for months. Neil, the manager, assured me that he would handle it and it's been two more weeks. Since I paid in cash, I don't know what their excuse is but I'm ready to get lawyers involved. The actual car is great and arrived promptly. I just can't register it until I get the title. The guys are very nice as they put me off, but it's been a very unpleasant experience. I wouldn't buy from them again.

Tom has been working on my Acura TLX since 2022 and my Honda before I upgraded. He had done such a…read moregood job taking care of my Honda that the dealer at the Acura bought my car for his son because it was in such good shape. Tom does quality work with the care of my car and I trust his work. Tom came highly recommended by my son who has 2 Acura SUV's and has been dealing with Tom for many years. I highly recommend his expertise!!!

Worked on my wife's Pilot at a better price than the Honda dealership. Will be back again for other…read moreservices.

Brought my Highlighter making a funny noise. They figured out what was going on and fixed it…read more Everything has been good with my car afterwards. I felt it was a little pricey but totally worth it at the end!

* Deceptive Practices and Inflated Bills: What started as a single P0304 cylinder misfire and a…read more$1,685 catalytic converter repair turned into over $3,000 in out-of-pocket costs over a span of months. I was hit with a barrage of unnecessary upsells, including an $811 tune-up, a $429 fuel injector replacement, a $200 air and cabin filter change, an $85 oil change, and a $75 thermostat housing. * Severe Violations: The shop failed to provide itemized estimates, never asked for signed work authorizations, and refused to return my old parts--claiming they threw away a catalytic converter, which everyone knows holds scrap value. Estimates were even scribbled illegally on sticky notes. * Intentional Damage: After being told without a proper compression test that I needed a whole new engine or a head gasket, I pulled my truck out and took it to a second-opinion shop. They discovered loose clamps, unseated connectors, and deliberately cut engine sensors rigged to make the cold truck falsely read as overheating. * The Resolution: The second shop fixed the vehicle in just two days simply by replacing the sensors that the previous mechanic purposefully sabotaged. * Final Warning: Bryan's Auto Repair held my vehicle for over a month, used high-pressure tactics ("bro you need a new engine"), backdated invoices, and created extra codes out of thin air. I have meticulous records, recordings of him stumbling over lies, and clear photo proof of the intentional damage. Save your money and take your business anywhere else.

I have bought three Audi's here since 2015. The sales experience for me has been top notch. No…read moreissues with the finance teams, but I typically lease and buy new. I am an Audi fan and have own six in my life. In general I mostly brought my cars in for scheduled or pre-paid maintenance and have had no concerns with the service department, had a few goofy things where a volume button popped off the central dash and mentioned it while bringing in my A5 for a service interval and when I picked it up they musta searched for the knob and reattached it or had one and swapped it in and it. was fine. Recently purchased my third Audi, since I've not had one since 2018 I will update this after my first service experience, but to me I never experienced issues with the service teams not doing what they wanted. I wonder if many people review their dealers though and most of the reviews here are for people who had a bad experience and wanted to report it.

I had an older 2012 A4 wagon. Last model yr before they gianticized it to a allroad suv. In my 12…read moreyrs of ownership, I still only had a little over 40k mi since my commuting was always short distance. Prior to moving here I had all routine services done as recommended by Audi and an extra service with new tires for the long road trips we decided to take to find a place to relocate out of FL. On the final road trip to Wake Forest my heater quit blowing heat and in spring my AC stopped. Tried a local service for the heater, they could only get parts from an Audi dealer so cost was no better. Then for the AC, went to this dealer and was handed a $10k estimate with a handful of additional repairs no one ever mentioned before. That was last straw. It was certified used and during the extended warranty repairs were covered so I put up with the 2x cost of maintenance because it was a great sized wagon that's hard to come by these days. I hate big suvs and the compact types have too little space for carrying stuff. Anyway I found a certified used honda civic hatchback with under 20k mi - told them about the repairs needed on the Audi and they still gave me a reasonable trade-in. Hatchback isn't quite as handy as the Audi but I added a roof rack and it's satisfying my needs. Replaced the battery and it cost 1/3 the cost of the Audi. My oil changes are half the cost. Obviously, most people that can afford an Audi can afford the servicing. I was not expecting to own it until retirement but when we relocated and my commuting went to zero I had not considered time can wear on a car in that constant heat and humidity and should have sold it far sooner. All that is just my Audi experience. Great car, high maints. The dealer issue is another thing. No discussion of what repairs might have been able to be delayed considering my lack of regular commuting these days. Their position was all are either comfort or safety required. After I got rid of the Audi, I managed to get them to stop sending me emails and texts. However for two years now they refuse to stop sending me postcards. Not just to generic customer, but to my name. I called and got confirmation from a somewhat rude young lady that they would stop but that has not happened. The postcards keep coming. Terrible customer response! If I were to hit the lottery and were in the market for an Audi, this would certainly turn me away from this dealer.

Thank you! Thank you for being such a good audience. No need to tip your service manager, that's…read moreyou Brandon. So yeah, I love a business where everyone is happy. If they're happy being at work it says a lot about that establishment. Every time I've brought my car in they've been diligent with what needs to be done and honest enough to tell me what doesn't need to be done. That says a lot. So shout out to Brandon - keep smiling! Shout out to the bookeeper for letting me know that my last car was a money pit and I needed to move on. And last but not least -- Shout out to the mechanics who do such a good job of keeping my car in good shape.

Now under the name Midas. I have always received excellent service from this shop. Brandon is…read moreprofessional and always explains what I need to have serviced on my car. Thank you Brandon and the staff.