Miguel came highly recommended as a server. Everyone was Very friendly and the restaurant had a great atmosphere

we just needed service and miguel and the restaurant was an amazing treat he was patient and helpful we will definitely be back it was a wonderful experience read more

Nantucket Grill is located in the Falls River Town Center, and this specific location has been open since 2010. The shopping center offers plenty of parking, and the restaurant features a large outdoor dining area, a bar, and indoor seating. I believe they also have at least one private room available. Note that since my last review, their hours have changed -- they are no longer open for weekday lunch, only dinner. Once again, I visited with a large party, and the staff did a wonderful job seating us in the back of the dining area, away from other guests, so we had our own space. The service was top-notch; the staff kept our drinks filled, managed all of our complex orders seamlessly, and flawlessly handled the extra challenge of organizing a massive order of to-go cakes for our group at the end of the night. Nantucket Grill features an extensive menu with reasonable prices for the portions you receive, offering sandwiches, burgers, salads, and steaks. While I have previously ordered their excellent Maine Lobster Roll, I wanted to try something different on this visit, so I opted for the filet mignon paired with a baked sweet potato. My filet was cooked perfectly and was a very good cut of meat. While it wasn't quite at the elite level of the high-end steaks you get at The Peddler, Angus Barn, or Winstons Grill, it was an incredible value at around $35 compared to their $50+ price points. It is also a massive step up from a chain like Outback, where the filet can end up tasting more like a standard sirloin. I thoroughly enjoyed every bite -- leaving absolutely nothing to bring home! The sweet potato was also excellent and came served with brown sugar. For dessert, I had hoped to snag a slice of their German chocolate cake, but unfortunately, it wasn't in the bakery rotation that night. Instead, I grabbed their famous strawberry shortcake to go, which made for a perfect treat to enjoy later at home. read more

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This is my second time visiting the Nantucket Grill location on Falls of Neuse Road this week, and both experiences have been absolutely PISS POOR, from management to the rude, inexperienced, and unprofessional hostesses. On Wednesday, I placed an online order, and upon arriving, I was not greeted or acknowledged. Quite frankly, both visits left me feeling as though I was being treated differently, and I couldn't help but question whether racial bias played a role. Nowhere on the menu did I see that all sandwiches automatically came with raw onions, tomatoes, and lettuce. Thankfully, I checked my sandwich before leaving. When I requested a manager, Rebecca came to the front and immediately approached another white female customer, apparently assuming she was the person who had requested management. That interaction alone was extremely off-putting. Rather than first acknowledging my concern, apologizing, or offering a reasonable solution or replacement, Rebecca proceeded to explain the sandwich toppings as though that somehow resolved the issue. Her response was dismissive and lacked basic customer service skills. To make matters worse, the hostess seemed completely clueless throughout the transaction. Nearly every question I asked was met with confusion, including basic questions about Apple Pay, tap-to-pay, and splitting a payment. Even after attempting to explain what I needed, the transaction was still handled incorrectly. Fast-forward to today, Sunday. I decided to give this location another chance and stopped in to purchase a single slice of bread pudding. Once again, neither of the two young ladies working at the front greeted me, acknowledged my presence, or even offered a simple "We'll be right with you." I stood there holding my dessert until I finally had to ask, "CAN I BUY THIS?" Only then did someone acknowledge me. The second employee proceeded to speak to me loudly while ringing up my purchase, which only added to an already unpleasant experience. At this point, I am completely disgusted with this location and its apparent lack of customer service standards, professionalism, and basic courtesy. What makes this even more frustrating is that my 88-year-old grandfather is currently in his final days of life. This restaurant is conveniently located near his home, which is the ONLY reason I have continued stopping here while spending time with him and my family during an incredibly difficult period. I certainly am not returning because of the exceptional food or service, because neither has been demonstrated. The Durham location has provided a much better experience, and the difference in service is noticeable. I am requesting a FULL REFUND for BOTH transactions this week. I also strongly encourage upper management or ownership to evaluate the customer service practices, employee training, and management at this location. Customers should not have to beg to be acknowledged, treated respectfully, or receive the food and service they paid for. Basic courtesy costs absolutely nothing. Two visits in one week, two terrible experiences, and absolutely no desire to return. read more

Was invited to celebrate a 70th birthday party with friends on June 27, 2026. The atmosphere was pleasant, and our waitress, Lulu, was friendly and attentive. Unfortunately, the meal was very disappointing. When you hear the name "Nantucket," you expect outstanding seafood. I ordered the crab cakes, but they fell far short of that expectation. The outside breading had a burnt taste, the inside was brown with a stringy texture, and there was no sign of fresh lump crab meat. The asparagus was bland, underseasoned, and served without butter. My husband ordered the fried cod and scallops, and he wasn't impressed either. Overall, the food didn't live up to the restaurant's reputation. Next time, we'll stick with the NC Seafood Restaurant at the Farmer's Market for fresh, hot seafood. read more

Went here for my birthday dinner, it was ok. Just ok. My Malibu rum drink was very good, the crab dip was very good. The entrees were just average. I got the baked scallops and I wouldn't order it again. My daughter ordered the salmon fettuccine and it was just not good, the salmon seemed a tiny bit underdone and the sauce was so soupy that it was quite literally splattering everywhere (like all over her shirt!). Service was not great, our server seemed new and quite overwhelmed so we gave her a lot of grace and still tipped well. Her area got very busy. Ambiance was fine, casual atmosphere as always. I think we'd visit Nantucket again but would absolutely choose different entrees. read more

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Went here for Father's Day. Let me start by saying our waiter was sooo good. However, I got the spicy seafood pasta, which I normally get, I think they changed the recipe. It was so many stewed tomatoes in it and no seasoning. My husband got the fish and shrimp, the cod had absolutely no seasoning. My mother n law got steamed broccoli and sent it back because it was cold, make that make sense. I must say this is my first disappointment with this place. Not sure if we will come back. read more

Nantucket Grill is our family's go-to spot for birthdays. It's always a comfortable dining experience and we never feel rushed. We went last night and had another fantastic experience. Our server was attentive, friendly, and patient. Everyone enjoyed their meals. Our family loves the spinach artichoke dip as an appetizer. My husband is a big fan of the lobster roll. My daughter loves the fish sandwich. And I love the baked scallops. The food and service are consistently good and we love bringing family and friends here. read more

We held my boyfriend's birthday here today and it was amazing! Firstly, this location allows reservations and the process from booking with Meredith and ordering a cake for a party of 18 was successful, smooth and seamless. Private room with a tv was a hit for watching the game! The star of the show on the day of our party was Summer, our waitress! She was so amazing. Patient, informative, friendly, great personality, prompt, and overall made our experience and my boyfriend's birthday a major success. I highly recommend this location and Summer for your waitress request needs as she handled a party of 18 like a pro! read more

Nantucket Grill - Raleigh - Strawberry shortcake - American Near Me - Raleigh, North Carolina

we have been coming to Nantucket for years and never had a bad experience until today I have had the same meal which is the grilled chicken with mash potatoes and broccoli, the chicken was still red (bleeding) I asked the manger ( Rebecca) if the kitchen could recook the chicken they brung the meal back burnt black same chicken her attitude was NOT nice at all!!!! but our waiter SUMMER was awesome her attitude towards the situation and her service was top tier...... read more

We were visiting friends in Raleigh from NY and they made reservations for us at Nantucket Grill. We were seated at a nice table inside and our drink orders were taken quickly. I had ordered a cucumber/basil Moscow Mule but she said they were out of basil. Others ordered wine and beer. I decided to stick with water. We gave our appetizer order of calamari along with the drink order. The calamari came out quickly and was tender, fresh and delicious. About a half hour later she comes over with my cucumber basil drink, they found basil! At this point I no longer wanted it but I took it, it was refreshing . We ordered two of their twin lobster tail specials , one prime rib special and their baked scallops I was pleasantly surprised at the size of the lobster tails They were sweet and delicious. My husband said his scallops were also flavorful. The prime rib looked great too. Our friends were very happy with their entrees . The sides that came along with the entrees were also generous and delicious too! Our server was friendly and competent. Only issue was we ordered bread that never came. We didn't stay for dessert because we had cake waiting at home. I wish you had a location in New York! We would def Italy come back! read more

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The food was really good! I had baked sea scallops! The server was really nice! My fiancé's burger came out wrong and they gave us a free dessert because he was still happy with the burger. Over all very nice! read more

Nantucket Grill - Raleigh - Baked Sea Scallops - American Near Me - Raleigh, North Carolina

The food was great with wonderful prompt service! Portion sizes are definitely worth a visit compared versus the competitors!

It use to be one of our favorite places to attend Saturday nights and during the week, but we were just lied to and our group of 14 and we decided to mentions to our neighbors and Church of the treatment at the North Raleigh location. We were told that their policy requires a deposit of $100, we have been going there for over 6 years and never was told of this policy. No issue with the $100 but we do with being lied to and will stop going there. There are plenty of places to go! read more

First and Last Visit to Nantucket Grill! We visited Nantucket Grill to celebrate my birthday, and unfortunately, our experience left much to be desired -- especially regarding accessibility and consistency. Accessibility Issues: The first red flag was the lack of a ramp at the main entrance. My father uses a walker, and he struggled to get up the steps. When I asked the hostess, she mentioned the ramp was at a side entrance, which made no sense -- especially considering the designated disabled parking is right by the main entrance. This setup forces those with mobility challenges to go out of their way, either through the patio or around the building, to enter the restaurant. On our way out, the same steps were blocked by parked cars and crowded with people and patio seating, making it even more difficult and unsafe for my dad to exit. Service: The bright spot of our visit was our server, Bella. She was friendly, attentive, and accommodating throughout our meal, and truly one of the few positives from our evening. Food: Appetizer: The Nantucket Nachos with vegetarian chili were surprisingly good -- maybe it was hunger, maybe they're just that tasty. Entrees: The Grilled Beef Kabob was tender with perfectly cooked veggies, but the herb rice was overcooked. The two bacon cheeseburgers were hit-or-miss -- one was perfect, the other undercooked and served to the wrong person. The grilled chicken sandwich was fine, and the sides were average -- greasy onion rings, okay fries and slaw. The beef chili was a disappointment, served cold. Dessert: I had pre-ordered the salted caramel cake, and while it's hyped by many, I personally found it far too sweet with overly thick icing. If you prefer something less sugary, this may not be for you. Final Thoughts: Checkout was smooth, and again, Bella's service stood out. However, between the accessibility issues, inconsistent food, and an underwhelming dessert (hence the two stars), I don't see myself returning to Nantucket Grill -- unless it's just to be served by Bella again. read more

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Let me start off by saying Nantucket Grill in Raleigh is Amazing!!!! Let me go a step further. I have Never experienced customer service like non other. Ron and Rebecca are the BEST!!!!! Didn't hover, knew when to come, we needed water and Didn't have to ask. I'm literally at a lost of words. Thank you for service........and thank you Nantucket Grill of Raleigh. Scarlette Holloway read more

My sweet Auntie and a couple of friends took me here to celebrate my birthday. A Saturday afternoon in October about 3p. We walked right in and were immediately seated next to a large party of maybe 10. They were finishing up and chatting. Our waitress soon came to take our drink orders. She was very pleasant and professional...but friendly. Service was great and the food was delicious. Everything arrived at the table as requested, plated with care, warm and fresh. We were pleased with our meals and the service. Now dessert...I had a huge piece of lemon delight cake and it was scrumptious! Our waitress brought it out with a lit candle and sang a little birthday song as the table near us joined in and me...I danced of course because it's what you do on your birthday! Then guess what...that huge piece of cake was complimentary on the house! Everyone enjoyed the delicious desserts at Nantucket and they all took home an extra dessert. Not me though...I enjoy my huge slice right there! Overall this was a wonderful experience. Wish I could remember the waitress's name so I could give her a shoutout for being so dope. read more

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I went to Nantucket today and my server was named Summer. The level of customer service that she provided was top tier. Summer was energetic, attentive, and took pride in the work she was doing as a waitress. Summer got all of our orders correct and we were a LARGE group. She smiled and was extremely personable as well. Summer was also attentive to detail. One of the serve team members was helping her bring out appetizers and she came over to each of our tables and check to make sure things looked good and even got one of our apps remade due to it being burnt looking- without us even asking. I highly recommend anyone going to this location to ask to be seated with Summer. She is amazing and I wish nothing but good things for her. She would make a great trainer for others because she does her job excellently. She made my experience great at Nantucket today. The food was pretty good but it was great because of her service. Lastly, when we ordered dessert she brought everything out quickly and offered us bags and plastic silverware to go. She also offered us to go beverages without asking. She made us feel like she wanted us at the restaurant and I will definitely return again. read more

Great family friendly atmosphere! Nice decor and great servers. Large selection on the menu and the best cake!!! It was pretty packed when we arrived but had a short wait for a table of 4. Will defintely return! read more

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Alone on a random cold January night. Popped into the Nantucket on way home to take advantage of their half-price appetizer and a toddy. Sat at the bar and was tended to quickly by the very personable bar keep. My cosmo was perfect. Can't say the same for the crab dip. Too much dip and very little crab. And way too many green peppers and scallions. The free cake slice was a nice surprise. Did I mention it was my birthday? read more

Nantucket Grill - Raleigh - Birthday cake to go ! - American Near Me - Raleigh, North Carolina

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Went here for a family dinner, the service was great. The server was very friendly and checked on us often. I ordered the lobster and it tasted pretty good. It was a special of the day, I must admit that it wasn't the best lobster that I've ever had but it wasn't bad. The mashed potatoes were really good as well. This restaurant is definitely one where we frequent, I usually order the steak and it never disappoints. The atmosphere is nice as well. It really has a family feel to me. I will definitely be back soon! read more

Nantucket Grill - Raleigh - Lobster and mashed potatoes - American Near Me - Raleigh, North Carolina

We had lunch at Nanucket Grill yesterday 2/14/26,we had a late afternoon lunch. Adam S took care of our party of 4. He is always with a smile on his face; he is very professional at his job always asking if anything he can do. We have been coming here for over a year since we moved down here and never had a bad meal. Food is fantastic and the desserts if you have a sweet tooth need to take some home. 5 stars all the way around. read more

The food here has been delectable every time but I finally made it to taking photos without diving head first lol on a late Saturday afternoon is a pretty chill time to go here. Our server was very attentive and accommodating. He was very kind and helpful. Now the crab dip, didn't last 5 mins. Of course I ran out of the dip before the pita. I tried the Blossom rum punch which tasted like juice and made me feel like I was back on a trip in a Caribbean. The stuffed shrimp with crab was bursting with flavor and they did not go too light on the crab so I'm glad. The shrimp were cooked to perfection and the risotto melted in my mouth. I did stick my fork in my cousin's pasta plate and YES. I'm not a huge pasta eater but they definitely did the darn thing with that dish. read more

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The Nantucket Grill is very good. The restaurant is only minutes away from our house. The Nantucket makes really good cake which they sell by the slice. So we order cakes from the restaurant for special occasions. Commercial bakeries like supermarkets usually miss the mark. If you go there, you will see people coming in to get their cakes for birthdays and anniversaries. The rest of the menu is very good, but we go for the cakes most often. read more

Great food ! Great service ! Would recommend to anyone for fine dining. The staff is friendly and clean environment read more

Food: Great selection of food. Every thing I ordered was very satisfactory. I was extremely impressed with the steak. I ordered it to be cooked medium, and that is EXACTLY what I got. It was so tender and juicy. The Mashed Potatoes were also very delicious. I was expecting more chunks of crab in the dip and some chunks of lobster in the bisque, HOWEVER, they were both still very delicious. I packed up every last crumb, of everything that I didn't finish, in a to-go box, as it was all too good to just leave behind. Service: I have only been here once, but I'm willing to bet I got the BEST server they have in there. Adam (like the first man) had such a calming and friendly demeanor. He always let me know what to expect next, so as to never leave me wondering if he forgot about me or if i was going to have to flag him down for something (example: "Since you need time to think, I will put in your order for your appetizer, then I will return with both your appetizer & drink, and then I will take your order for your main entree"). Honestly best service I have had in a LONGGGGGG time. I made sure to tip accordingly to my AMAZING experience. Honestly, the food could've all been trash, and Adam's superior level of service would've made up for it all. My drink never went empty. I didn't have to tell him I needed extra lemon for my water, or a box for all the tiny leftovers, he just knew. Like we were linked telepathically or something. Seriously, find a way to recognize that man. Y'all have something that resembles perfection with his quality of service. Ambiance: Decorations and ambiance were cute and relaxing. Not too much, not too little. read more

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Delicious food and great service. Love the deserts which are huge and quite shareable. They also have wine specials with a very good one on Thursdays with 1/2 price bottles. Another shareable. Enjoy! read more

I had a great experience at Nantucket Grill. The Atlanta Grilled Salmon was flavorful and perfectly cooked. The service was friendly and attentive, making the visit even better. And of course, their cakes are outstanding--rich, fresh, and a must-try. read more

My friends and I stopped in after a great workout on Sunday so we were really hungry and Nantucket Grill did not disappoint! The clam chowder had a great flavor and thick consistency. The side Caesar salad paired nicely and the mimosa added a fun kick. The service was also great and we were seated almost immediately walking in. Our waitress gave us great recommendations and my friends who tried the wings really enjoyed those. The reason I am giving four instead of five stars is because the women's restrooms were a little gross at the time. No soap and toilet paper all over the stall floors, but overall the restaurant was clean. read more

Nantucket Grill - Raleigh - Side Caesar Salad, mimosas New England Clam Chowder - American Near Me - Raleigh, North Carolina

Met a friend for dinner and arrived before 6 pm in order to take advantage of the half price appetizers. The food was great and the server was very friendly. My only reason for the 3 star rating is after paid the $110 bill plus a large tip, I noticed I was charged full price for one of the appetizers and I asked the server to adjust the bill. She brought back a receipt with the adjustment and stated I'd see the change in my account in a few days. Well, the change never came so it appears they provided me with a false receipt and never actually made the adjustment. You got me that time Nantucket but if ever go back I'll definitely pay closer attention to the bill before paying. read more

We went to Nantucket on Valentine's Day for a birthday celebration. The hostess was great, very personable. We were seated in Adam's section. He was friendly, professional and provided exceptional service. The entire dinner experience was fabulous!! Thank you Adam S and the crew at Nantucket for another perfect birthday dinn read more

Very solid spot near UNC. We were here as a team and they always have great food for us to eat. We had a smaller set menu to choose from but all of the options were well liked. Servers were all dressed nice and pleasant to us. The vibe is a bit odd because they have nice table settings but then make you walk up to the soda machine by the kitchen for refills. There is also an amazing cake display when you walk in, so it gives a bit of a diner vibe. However, their menu is a mix of diner food and high class food. I assume this makes it good for whole families with kids. I got the stuffed tilapia which was delicious. I highly recommend trying this place out for nicer food in a relaxed setting. Great for groups as well. read more

Can't say enough good things about this place! Ron the bartender is fantastic & their specials are great! Highly recommend!

I recently had the pleasure of dining at Nuntucket Grill for my birthday, and it was an absolute delight from start to finish. Chritina a great server gave great customer service and the food and drinks was great. read more

We came up for a post Christmas dinner and had the special, prime rib. It was excellent and the service was great! Lincoln was waiting on us and had the most pleasant personality and was very attentive. We thoroughly enjoy Nantucket at Falls River. Food and service was great tonight but has also been what we've enjoyed here for years as patrons of this restaurant. read more

My first but definitely not my last visit. The food was delicious. I ordered the Cajun Ribeye, it was seasoned very well. My salad was so large and good that I was not able to eat all of my steak. I ordered the strawberry cake, it was light and not too sweet excellent. Our server Katie was very pleasant, friendly, professional and had a great memory as she served our party of 30. I applaud Nantucket for hiring her, she will do this business well in making customers want to return requesting her as a Server. I'd recommend this restaurant if you're in the triangle area. Ambiance was everything too!!! read more

I only got to try this place because my friend picked up cake, crab dip, and clam chowder for us to eat and just from those 3 dishes I am SUPER impressed and anxious to go back here and actually order some entrees. The clam chowder was the best I've ever had. And the crab dip is the best I've ever had as well! For reference, it is way better than Cheesecake Factory's spinach and crab dip and Bonefish Grill's imperial dip. 100/10 I will be reviewing this update as soon as I go back for more food pics read more

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Lobster roll, fried oysters, grilled salmon salad, and service were all excellent. Enjoyed a nice summer evening meal on the patio.

Disappointing. Food was all over the spectrum. Some great (bisque was excellent), some very disappointing (Chilean sea bass was dry, and tasteless), but the service was flat out AWFUL. Our waiter would stand milling about at the wait station, totally ignoring our table. Drinks took forever, not because the bar was behind, but our waiter was not on top of it. I finally went to the bar after waiting for 10 minutes, and our drinks were all sitting there at the end of the bar getting warm, our waiter just never picked them up. Bartender finally brought them himself. Slice of cake looked NOTHING like the slices displayed in the entrance, it was significantly smaller. But the icing on the cake was, since we had 6 people at our table they added a 20% tip automatically to our check. I found a manager and refused to pay normal gratuity for a waiter who had provided service WELL BELOW normal. Fortunately they took off the automatic 20%, but not without some push-back. We will not be frequent visitors here. read more

Service was awful. Server placed plate on table and pushed as far as his arm could go and we had to get it to the person. We ordered cake, it came but no forks. When we asked for them, he seemed bothered. He had removed the dinner forks so I suppose we were to eat with our hand!! Finished empty plates sat on the table the entire time. Drink orders wrong. It was only seven of us at a round table with plenty of room for him to walk, just lazy and non attentive. I emailed this restaurant 3 times and called once. Spoke with a said manager, who ?took my name and number. I sit here one month later with no response. I could go on and on but at least $300.00 later with the epic gratuity added, I can say that family owned is not the way to go. read more