As a vacation rental owner, were initially impressed with their sales pitch. Jason promised that as…read morelong as we provided pictures with explicit details, they would use a binder, prepared specifically for our property to go room by room and leave the property exactly the way we asked, to include any details that we wanted like watering our plants and checking the internet service each time as a final check. None of this ever never happened and we had to constantly remind them to do things the way that we had asked. There was one instance where the cleaning and staging were so bad, that we had to bring in a 2nd cleaner who worked alongside me to set things up the correct way, all within a very short window between guests. I eventually discovered that "VacayClean" does not actually do any of the work. They only subcontract other cleaners from other cleaning companies to come in and do the work for them! This realization explained why it was actually "MaidinOahu" doing the work when we called. "MaidnOahu" gave us a very professional response and a full refund for this day, which we were thoroughly pleased with. We agreed to continue to work with them after they agreed that they had not held up their end of the deal. Then, when we contacted VacayClean to book the next quarter's cleanings, we were told that they had no availability. We felt that this was obvious retaliation since their subcontracted cleaners had eaten the costs, leaving us without a vetted cleaning service for our upcoming bookings. This was perhaps the most unprofessional aspect of this entire experience. Overall, the first couple of cleanings were good, but none of the stagings that we had agreed upon were. Eventually, and with constant coaching, they came closer to the standard that they themselves had promised, but it was still nothing like the quality and reliability we had been promised by an extremely convincing sales pitch. Summary: There are an infinite number of good cleaning services in Waikiki. VacayClean is not one of these services since they are a cleaning service booking agency. We did not receive the services promised. I do not understand any of these 5 star comments, perhaps they are employees or friends since this was absolutely not the same experience that we had.

Love them! Jason and his team, Fallon and Kehau, are amazing professionals in the business. They…read morehave clear communication, attentive customer service, with impeccable attention to details, and are extremely responsive. We have used their deep cleaning and recurring services twice so far for a 4bdrm/2bthrm home, and already have booked again for upcoming cleanings. Jason is extremely responsive, and he even made suggestions on what home items we could use to save on costs in the long run, e.g. sturdy stone bath "rugs" that we can replace our white cotton ones with since ours get frayed and require constant cleaning, Citrus Magic Fallon showed us areas of the house that the last cleaner completely missed, e.g. parts of the stove under the burner grate, around the stove knobs, etc, and it was lovely to converse with them to learn some of their cleaning secrets/products. They are easy to work with and so far other reviews echo the same sentiments. We learned that they also do outdoor power washing services for the outside of the home, which we plan to do sometime soon. They can even do some outdoor cleaning if we need those services. Very happy with them, 5 stars for sure and would recommend to anyone else that needs cleaning!

I've never used a cleaning service before but I didn't have time to do my mom's apartment…read moremyself....my friend recommended her and I'm so glad I did. I didn't know if I was embarrassed or nervous about what to expect when someone cleans your house but she was just so great. made me feel comfortable and did an amazing job- came 10 minutes early. Now my sis is coming in town and can stay in a clean place. I'll definitely be using her again and again I loveeeeeed it.

Tatiana and her team are amazing. I have been using them for a while now and I haven't had any bad…read moreexperiences with her company. She has affordable prices for the great and thorough cleaning they do. I still use her services every two weeks for my home cleaning. Highly recommended !

Extremely disappointed with this company. Booked them for an appointment at the end of November for…read morea cleaning in December and I was just notified that they will not be able to accommodate less than a week before the appointment. What can I say other than unprofessional! Additionally made a site survey appointment which they totally forgot about....

Hana Hou cleaning services the Windward side from basic cleaning to a full move-out…read more Although they charge $200 an hour, I thought that was rather pricey, but could be for a move out. I really. only need my bathrooms cleaned and light house cleaning, will see if they have a different price point for smaller areas.

Great communication and customer service. Wally did an amazing job with our move-out cleaning. He…read morewas on time, courteous and went above and beyond. Mahalo Wally and Hana Hou Cleaning!

I reached out last minute (less than a 24 hr notice) and she squeezed me in without hesitation. My…read moreplace was a total wreck from construction dust, moving boxes, and a shedding dog, but I came home to a literal sanctuary. Not a single pet hair or speck of dust in sight. My house feels so refreshed. If you're looking for someone who actually shows up and does an incredible job, she's the one. Super professional, super cool, will definitely be a returning customer.

I'm glad I found Tiny Cleaners! Very fast response through messages and easy to set up a time…read more Super friendly and great experience with this business.

Hired cleaners based on a recommendation and they were able to come out and do the work quickly,…read morewhich was an absolute plus. Personality wise the owner is very positive and confident, and you feel like you can trust him to do a good job. Like others have noted, though, it's not the best cleaning you could pay for. He tends to go for 'hot spots,' areas you might think need some extra work, but leaves the rest of the spots relatively untouched. For example: sinks scrubbed clean but counters left with grime and dust all over them. The carpet cleaning was fine but nothing special. Like the regular cleaning it's superficial and not very thorough (corners where carpet meets the baseboards don't get cleaned well). Found the price to be reasonable for what was done, so I didn't feel taken advantage of. If you're looking for a quick clean that will probably pass your rental inspection they're fine. But if you're looking to actually live in the place being cleaned, maybe look elsewhere.

Tai was amazing. He was extremely responsive and accommodating. The sofa and area rug look…read morefantastic. I intend to use him anytime the rugs needs cleaning. Thanks Tai for everything Ken

I recently moved into a new home, which was a downsize for me. I called many, many cleaning…read moreagencies, asking for a quote. Most of them were outrageously high, much more than I am prepared to pay. Oahu Island Cleaning came in at a reasonable price. I booked them and they came for the first time today. Lei was amazing. She spent so much time on all the little details. The house looks and smells so clean! I could not be happier nor could I recommend them more! They are fabulous!

Carolina was great to work with, I needed to coordinate services quickly and site unseen. She was…read morevery responsive, and helped work through coordination though I was on the mainland. Great customer service, flexibility, and attention to detail. Highly recommend!

Spotless cleaning. They cleaned my cottage after a tenant moved out and did an excellent job!read more

I recently bought a second home on Oahu and I hired this cleaning company because they happened to…read moreservice East Honolulu (Hawaii Kai). Since my primary home is in California, I need an honest and reliable cleaning company who I can trust to clean my house when I'm not there. After speaking with Travis, the owner, on the phone, I knew I was in good hands. The first cleaning there was a slight hiccup, but that was due to MY fault. I gave them a key that didn't work, and the cleaning crew had to wait 40 minutes before they could get inside. I felt bad because it made them late to the rest of their appointments that day. Still, Travis was very professional and made things happen! Due to my error, they didn't have time to wash the sheets or towels, but Travis said they would do it off-site and return them to me when I'm in town (which he did). Talk about going the extra mile! In terms of the cleaning, they did an excellent job! Everything was neat, tidy and in its place. There wasn't one area that they missed. I would highly recommend this company if you're looking for an honest, reliable and trustworthy cleaning company!