Under new management, this nail shop has improved. Went in with the wife and kids for pedicures. They did a great job listening to our requests. Nancy, Linda and team made our experience great. The salon could use some upgrades but I'm happy with the service. Good vibes. Would return. read more

This place is absolutely disgusting. I went there today with my mom and my mentally disabled older sister. My sister has a hard time understanding all the differences in between all of the different types of nails you can get, so my mom and I always tell the manicurist what to do for her. We told the lady, "Gel ONLY on her nails please, no acrylic" as she struggles with long nails. My mom and I were receiving pedicures and chatting while my sister's back was to us as she was getting a manicure. She turns around with a confused look on her face about halfway through her manicure and shows us she has acrylics on her nails. I immediately knew something was up, but there was nothing we could do to reverse it so we let her finish up. My mom was in a rush because she had to work that morning, so she quickly paid for our services without them being finished yet (yes they asked for a tip already). She charged us $175 for basic pedicures and an acrylic nail set that we didn't even want, but my mom had to go ASAP so we let it slide. My sister also wanted to get a touch up on her pedicure that she had received a few days prior at a different establishment because a few of her toes had lost the polish on them. Once again I told the lady, "White polish ONLY on the toes that do not have polish". I was finished with my pedicure and innocently scrolling through my phone when I looked at my sister's feet and the lady was removing ALL of the polish that she still had on. I immediately stopped her and was like "WTF are you doing?? We said just paint on the bare nails!". She then proceeded to gaslight me telling me "No, that's not what you said, you said you wanted them all white". Seeing my sister get so upset that her beautiful design that her old pedicure had been removed without asking was extremely upsetting. I asked her what we paid for and she said she had charged us for a full polish change (classic right those little scammers), so I said fine, just give us what we paid for and do them all white. After the pedicure had finished up, I calmly approached her with my concerns and said "Hi! I'm not sure if you realized, but my sister is mentally disabled and has a hard time understanding what goes on in the nail salon, and what you did this morning is called taking an advantage of a vulnerable person. You went against our explicit and direct requests because you knew that she didn't understand and you could get away with forcing us to pay for more. That is utterly disgusting and extremely disrespectful and I hope you realize that making a little bit more money is NEVER worth sacrificing your own integrity by taking advantage of a vulnerable person". Which was, of course, met with screaming and trying to tell me that she could cut my sisters nails if they were too long. Basically just wanted to let everyone know this establishment is disgusting and sick. They take advantage of vulnerable people just to play the game and make a few extra bucks. Disgusting employees all in all and I hope no one ever gives their money to this type of establishment that endorses this behavior. read more

The workers here are extremely disrespectful and DO NOT do anything that you ask them to do. My friend also went to get her nails done here and the workers knew that her sister was apart of a vulnerable population and proceeded to take advantage of her. Its SO DISGUSTING to see that people just do not care at all and are willing to take advantage of someone who does not fully understand the idea of getting their nails done even after being told exactly what to do. NEVER go here. read more

I should have read the reviews!! I needed a gel manicure and had gels on. The nail tech pulled out a disgusting jar of acetone that who knows how many people used before. It had sediment from other people's hands in it!!! When I refused she ground all of my gel off so much so I'm sure my nails will all completely break off. She didn't have me soak my hands at all and after she GROUND OFF the polished she didn't even cut the cuticles or have me wash my hands. She then chopped my nails off while I was trying to telll her I didn't want them cut, only filed. No attention to detail and my nails honestly look awful. I was in and out in 18 minutes to remove and do a french gel manicure if that gives you any clue as to the quality. STAY AWAY! read more

Nails Lovely - Nail Salons Near Me - Shakopee, Minnesota

I have been going here for 3-4 years. I usually get Linda but have also had one other lady I like. There is one gal who I want to say is a manager or owner ( would never recommend her!!) BUT I always get a pedicure and they do amazing. They always look great and do great leg massages too. I haven't ever had my nails done so not sure on that one. But everyone seems to work really hard and I have been to a lot of places even the sanitary in eden prairie and I say give them a try. read more

I'd really rate it no stars if I could. Took forever for a mani and pedi that wasn't worth it. I did the deluxe pedi and she didn't get all the dead and cracked skin off my feet. Definitely won't be going back! read more

I should have read the reviews before going! First off, the prices here are not posted, but generally, a basic pedi runs about the same everywhere around MSP, about $21. After my pedicure was complete, the nail tech asked me to pay in cash and was upset that I wanted to pay by credit card. She said she had to charge me extra. I was charged $27 and was told how much to tip as well! Another costumer was charged $20 for the same pedicure, and I was shocked into silence. You might ask, "maybe the pedicure itself is extrodinary?" It's nothing special unless you enjoy listening to your nail tech talk on the phone the entire time and skip the leg massage. Nails Lovely really isn't lovely at all. read more

I don't understand any of the bad reviews?? I was a walk in on a Saturday afternoon and had to wait about 10 min but no biggie as they got me in a chair with hot water. 2 people walked in when i was just about done and they got them settled but they didn't rush my pedi and gave an awesome massage. Price is super reasonable at $37 for a deluxe - will definitely come here again! read more

If I could give this place ZERO STARS I would!! This has to be the third worst nail shop I've been to in my entire life and I do my nails a lot. Stating from the beginning..as soon as I walked in the whole salon was so hot I'm surprised no one fainted in there. I tried to get the door slightly crack but no door lift gate was there. I felt like I was in a sauna. I automatically asked the lady how much a gel French full set would be vs gel color full set. She said French would be $40 and color $30. I told her great ill do the color. She said it would be a 20 minute wait. 39 minutes later she called me to sit down. I noticed as I was getting it done she started to use the pink and white products. Being that I get my nails done a lot I questioned her why she using pink and white French when I wanted the $30 gel color. She said the gel color is $40 same as French. I don't know how the price jumped $10 in 30 minutes so I said ok I will just do the French (even though I'm sure she was trying to scam me cause their price list even said $35 for color gel and $40 for French). She continued to use the pink and white and I stopped her again and said wait the pink and white is $45 and she said yes don't you want pink and white French. I said no. It's like if I wanted the pink and white I would have made that clear. If I wasn't attentive I would end up paying $50 for a simple nail manicure that should cost me $30. Half way in, she told me I have to pay now. I looked around and saw everyone else paying after they were done. Being that I was the ONLY BLACK PERSON THERE she wanted me to pay before. From that moment I felt very offended. I asked her why do I have to pay before when I see the other ladies get to pay after. She simply yelled at me "you pay now!" Then had the audacity to ask me if I wanted to put the tip on the card. Seeing that they have a sign up saying "as of may 2013 we don't accept tips on card" I officially felt conned by this place. I told her no I will not be adding a tip on the card. She was mad and brushed through doing my nails leaving a very bad finish I posted in the photo section. I tried to get her attention to see if she can fix the bumps and bruises on the three nails but she ignored me and went to the next customer. From that moment I regretted going there. I should have went with my guy and waited to go to Eden prairie to get my nails done Monday. This place lacks in customer service especially to people of color. I felt dehumanized like they thought I was going to rob them with my Gucci bag and fur jacket. I will NEVER return there again. read more

Nails Lovely - This is what was considered to be "good gel French nails" cost me $40 with a terrible finish. Not worth the price at all - Nail Salons Near Me - Shakopee, Minnesota

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I was a walk in customer, wanting a pedi. I had no time limit and was willing to wait. The main lady working told me a half hour until I could get a pedi. Don't let them fool you. I waited an hour and a half for a worthless pedi. Won't be going back. read more

As everyone else has stated .. read the reviews. I wanted a pedicure .. I went in. Picked a color ( regular nail polish ) the tech came over and tried to tell me I was getting the luxury pedicure. I asked what other options and she said no it's luxury. And I said no I'll have the basic. To which she seemed very annoyed.. she then looked at the polish I picked and said you want gel. And I said no I want this one. And she said yes that's gel. ( it was not. Gel is in a white bottle.) she didn't touch my cuticles and barely used the buffing tools for my feet. Then it came time to paint my nails. She went over and grabbed a random gel color ( meanwhile the color I chose was sitting right in front of her face ). She didn't ask me and just started painting this bright pink gel color on my nails in a very sloppy manor. It looked NOTHING like the color I chose. And I didn't even want gel. She cured it and then says " you like the color ". Charged $42. Wow. No thank you. I will not be back. My mistake for not standing up for myself when she was walking all over me but very disappointed with my service. PS I love it when the nail tech who does your nails also is the one who rings you up at the end and says " how much are you leaving for a tip" read more

I really wanted to like this place, given it's close proximity to my home and their convenient hours. Yet, I waited over a half an hour for the woman to even start my nails with only one other client in the salon, and she ruined my nails. This was my fourth time trying dip powder, and I noticed her technique was different than the rest but ignored the signs. She filed my natural nail so thin that I could smell burning and it hurt. Usually I can get a dip manicure to last me at least five weeks before I have to go back in, but this one didn't even last a week. On top of that, she didn't apply the coats evenly so in some places there is clearly no top coat and in others you can see my bare nail. I asked for coffin shaped nails and I came out with blocks. My nails chipped and several broke within a few days and the length of my natural nails is now gone due to how brittle she made them. Sorry to be so negative, but this manicure was definitely not worth 47 dollars plus tip. read more

Nails Lovely - Hand with nails - Nail Salons Near Me - Shakopee, Minnesota

I've been here a handful of times & each time I left unhappy & disappointed. Today was the worst experience as I had an appointment & when I arrived a walk-in was literally just seated in the pedicure chair. The nail lady kindly asked her to wait just a bit while she did a pedicure on me. The other customer agreed to wait stating it wasn't a problem. Thus, the nail lady completely & utterly rushed & half-assed gave me a pedicure. Seriously she barely did anything other than a color change. I was done in 15 minutes. Nail polish on my cuticles as she did a messy job rushing. She did not cut or even file them! I then complained & stated they need to be filed down like I previously advised her when I first sat down. After I brought up them needing to be filed you could tell still did not want to do it until I had to bring it up a second time. Then she didn't even do what I asked when she quickly & minimally filed them -- they looked exactly the same. Uneven & un-shaped. I even offered to come back later at a better time so she can fix them but she was not going for that. She didn't clean under the nail nor get the cuticles/dead skin. I was still charged the full price of 40.00 of course. Disgusting, very upset at the service & quality. The only ONE lady that works there is the worst, sorry to say. I've read other similar reviews too but the only reason I went there is due to convenience & thinking how can someone mess up feet so let's try it. Haaa jokes on me! I will never go back there again & I am very unsatisfied with her service -- both hands & toes. I've been too hundreds of nail shops in my time this one I think is the worst. Do not waste your time or money, anywhere else is better. read more

Called two days before and made a nail appointment for 10:00, got there early and have been waiting almost 2 hours still! Their taking people before us who didn't have appointments! read more

I got acrylics and they turned out so good, the person who painted my nails did an awesome job! They got the coffin shape down perfectly.

Like the other reviews said, Nails Lovely is not a worthwhile place to get your nails done. The price isn't expensive but I definitely did not get a quality pedicure. I got a pedicure and my nail polish is already smudged. I get that sometimes that happens, but I hung out under the uv light for 15 minutes and the smudge happened an hour later. Then when I looked at my toenails closer, they are misshapen and there was nail polish on the skin. I wouldn't say this is a quality job. I would not return to this place. read more

Is there a No Star option? Worst pedicure ever. Technicians on their phones while working on me. Spent about 3 minutes working on my feet. I have polish on the sides of my toes. I was in and out in 30 minutes and that includes 10 minutes after and 5 minutes before. I could have done this at home with an emery board. read more

I was totally ripped off by this salon. I went in with a coupon and handed it to her. Absolutely no english and when I was done she pointed to the cash register and it was twice as much as the coupon. I said this and she said they did some warm rock stuff. I said I didn't ask for that. She turned to the manager, who also spoke NO ENGLISH and the manager said that it was done. I owned the high amount. I was so raging mad. I went in to spend $20 and spent $80 on a stupid pedicure. Ridiculous and not at all okay with me. I would go to a nice salon for that money. I was so angry that they used their lack of language to rip me off. I was very, very mad. read more

One of the worst pedicures I have ever had. Sat me at a chair with freezing cold water and didn't notice I didn't put my feet in for 15 minutes. Gave me warm water and had me sit there for 45 minutes waiting. When they finally started with me two of the women were talking so loud at each other that I can only assume they were fighting. She then stopped doing my pedicure and did someone's eyebrows. Ummmm WTF I've been here forever lady! She half ass scrubbed my feet, which was what I came for and painted my nails like my 5 year old niece. I should have just walked out like my gut was telling me to do before they started. read more

One of the best pedicures I've ever had! They had great prices and Lou did a fantastic job.

I've been going here for years, never really had any issues and when I would I would go back and they would fix the issue at no charge. I do feel a few years ago under the other ownership the staff was friendlier. read more

I went here for a pedicure for me and two little girls, I was a walk-in, at 10:45 as they opened at 10:00 am. They had one woman working. The little ladies and I sat in water for a good 15-20 minutes before the reinforcements she called in arrived. I paid for a deluxe pedi and it was the laziest, most rushed pedicure I've ever received. When my daughter got some gel nail polish on her foot from the tech, he tech told me to wash it off at home. I said no. Their job is to fix it. I wo t be returning here. Not worth the time or the money. I think the other four women waiting in water with us would agree. read more

I have been to this location a few times and each and every time the customer service lacks. They rush through everyone so they don't turn anyone away. I understanding wanting to accomodate all, but to focus on one person at a time is how people will return to your business, let alone doing a good job. I won't be back, the person that I had rushed through my pedicure and lacked good guest service. There are a ton of nail places out there that do have good guest service and I won't be back to this location. read more

Over priced and not worth what you get I travel for work and have tried many different places in several different states and this has to be the worst I've tried. Gets a zero read more

Went there to get a pedicure and manicure. When I sat down to get my pedicure the gal was on her cell phone and didn't even acknowledge me. When she finally got off her phone she did talk to me a little, but then she started talking to the gal who was doing the manicures. I was there almost 2 hours and the two girls talked to each other the WHOLE time. It was very rude. When I go to get a pedicure and manicure I would like it to be a relaxing experience. Having sometime talk loudly the whole time is NOT relaxing. I will not go back there. read more

I've gone here a handful of times and have always been satisfied. Good customer service and reasonably prices. The last time I went in I got a full gel set for my wedding this week. The woman was very thorough and took her time making each nail precise and even. The color and texture turned out beautifully as she did 3 coats of color. My technician was friendly and had a good sense of humor. The place appears clean and I've never had to wait more than 5 minutes. Very talented staff. read more