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    Nails By EMJ

    5.0 (4 reviews)
    Closed 9:00 am - 2:00 pm

    By appointment only

    Updated 3 months ago

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    Services - Nails By EMJ

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Nails By EMJ Photos

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    2.8(229 reviews)
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    My first visit to the Luxe Nails and Spa was a great one. I made an appointment the day before and…read morecame in first this the next morning. I worked with Kathy and she was patient with me and was very attentive to detail. I left completely satisfied with the friendliness of the staff and the vibes were super chill. Thankyou again Kathy, i'll be back again soon because of you!!

    The service here is very unprofessional. For gel x removals they literally just rip it off your…read morenail. I came into wanting a gel x removal and gel manicure. I also had a nail injury on my pinky nail that would basically make total gel removal difficult due to the pain. I don't know if this gel x removal method is standard or not because I am used to having it sanded or soaked off, but the nail tech named May basically started using an acrylic nail tip to forcefully wedge it between my natural nail and the gel x, and pry it off my nail. This can't be good for nails because it's literally ripping it off the natural nail. She also used the sharp point of the cuticle nipper tool to try to forcefully separate the gel from my natural nail at the tip of my finger. Due to the force, the sharp point of the cuticle trimmer slipped in her hand and stabbed the tip of my finger which was obviously painful. Also due to her basically forcing the tool to separate the gel from the nail, she broke and cracked the tips of 4 of my natural nails. I originally had wanted to keep some of the length in order to use builder gel or regular gel over my natural nails, but it was clear that the tips were too badly broken to maintain any of the length that I had grown out. I would also like to add that she used the "ripping the gel off " technique on my injured pinky, and when I told her that it hurt, she still tried to use that acrylic nail tip to peel off the gel. After I told her again that it hurt, she tried sanding it down but even that was too painful so I just told her to leave it like that. Her ripping off the extensions was really painful and thankfully my nails were pretty healthy, but I can't imagine if someone came in with weak, overfiled nail beds, and brittle nails. This technique could literally rip out huge chunks of nail! At this point I just wanted a regular manicure without gel, and the regular manicure comes with trim and cuticle removal, regular polish, cuticle oil, and a massage. However I only received the trim and cuticle removal and nothing else in that package. No polish, no cuticle oil, no massage. Even as she was trimming my nails, they were all different lengths and even shapes too. She had to cut some of my nails shorter than others due to her literally cracking my nail tip so deep that my nail had to be cut sooo short. She had originally cut my nails in a square shape but I asked multiple times if she could round it out. She only rounded out two nails, and the rest are still square shaped. At this point I had been there for a while and I was over it, so I just decided to pay for the service. She tried to charge me $40?!?! I thought that seemed very excessive considering the services I had come in for were pretty basic. I went up to the lady at the front and asked how the services totaled up to $40 because I was confused. Then the lady and the nail tech were going back and forth in Vietnamese, so I just picked up the brochure to see what the prices were for each service. That's when I saw that the removal was only $5 and the regular manicure was $25. I have no idea where the other $10 came from, especially since I didn't even receive over half the services within the regular manicure. Thankfully the lady at the front charged me $30 which is still a lot, but it's better than $40. I am not usually the type to complain, but this experience was pretty painful and it did not meet my expectations at all even when I asked her to revise her work. I totally understand that she wasn't able to fully remove the gel from my injured pinky which I didn't expect her to do, but the quality of the work for my other nails was subpar. I wouldn't come back again or recommend anyone else go through the pain.

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