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Nails by Design

3.3 (94 reviews)
Open 10:00 am - 8:00 pm

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Services - Nails by Design

Nail fill-in

Toe nail fill-in

Hand nail fill-in

13 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

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Recommended Reviews - Nails by Design

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this is the length/shape of nails they claimed were worthy of an overcharge

do not get your nails done here!! my partner and i booked to get our nails done at the same time, and we were seated at one table and had to take turns. no big deal, maybe they overbooked, it sucked but oh well. my nail lady cut my finger while filing and drew blood, and then proceeded to use the same nail file on my partner?! huge health code violation. lastly, we were overcharged almost $50 total, and their explanation was that it was due to the "length and shape" of our nails. we got short/medium almond nails. this was the last straw, they only offered $10 off on our next appointment which we will not be booking! their explanation for the overcharge was laughable and shady. we completely would have accepted a reasonable explanation but this made no sense and seemed we were overcharged for nothing.

Nails done by laney
Le D.

Okay peeps let's see who is in the chopping block this time. Yesss queens it's Nails by Design in Salem Oregon. Let's start off with how the front of the store looks like. Yes neat and clean just how we love it. Entering this establishment you are greeted by the receptionist and asked if you have an appointment? This place is giving that high end vibes!!! Which we are all up for. This place has lots of space with so many pedicure seats and lots of manicure seating areas. Also you are wowed by all the coolers they offer for your nails. Well today I decided I needed a fill for my nails and wanted to get design too on them. I called ahead to book and appointment which was amazing because I did not have to wait for a person to do my nails. So I got seated within 5 min of me arriving there which was amazing. The manicurist asked what I had on my nails if it was acrylic or powder? Which I did tell her acrylic she said okay and continued to remove the old nail polish I had. When I said these lady's knew what they were doing I'm not joking. Usually by this time I'm bleeding from my cuticle since other manicurist usually over file my nail and usually file my skin too so I was happy that she did not hurt me while prepping my nails. Then another manicurist told me to go sit at her desk since she was the one that will be finishing off the nails. Before this tho the owner of the establishment was actually there which to be honest I have never seen that. But to be honest this guy was on his A game which kudos to him. He actually asked us what we wanted to drink and the drinks were complimentary which now hearing this made this experience 10000% much more better. I decided to go with just a water since I did not know what kind of drinks we could choose from. Anyways I thought we would get the drinks in a small water bottle like all the other salons but no! They took it up a notch and gave a tall glass cup with ice and water which was amazing. So for my nails I decided to choose a purple color and the design was a butterfly on my fingers which honestly it came out amazing. Again all this was done without hurting me or getting distracted on a phone call. This to be honest was the best experience I have ever had in a nail salon. Now the moment we have all waited for is this establishment dendinger approved???? Drum roll please YESSSS QUEENS THIS ESTABLISHMENT IS DENDINGER APPROVED WE WILL DEFINITELY BE COMING BACK TO THIS PLACE. Also the salon had multiple drinks to choose from so don't hold back for those that want to have the full luxury experience that no other establishment does. Now this is what you call a self care day for you!!! Thank you to the lady that worked in my nails I believe her name was Laney not sure if that's how that is spelled so I do apologize for that. But she is a must go to manicurist if you guys want to hit her up.

Aileen I.

Alright lets go with this review because it was crazy to experience this. My boyfriend called to make the appointment for me for my birthday. One, I told the guy going in, im not used to this idk how this goes hence my guy setting it up. He ignored what i said and just said go pick a color off the wall and sit . I pick one, sit and then 5 secs goes oh your water is running right there Points, blindly I HAVE NOT BEEN HERE . Idk where ?! I walk to where i can clearly see they do pedi's and see the running water. Sit and then they hand a menu telling me what to get off the menu. Note my boyfriend already told them what i would get and they got his card info. Saying he paid. I asked for the classic confused like this one i guess? I felt really rushed and felt like i show know what to do. It was embarrassing and felt very much like i couldn't bring my daughters for my first time on their own. I had no idea you could order more than one drink. I didn't know they charged for the box of tools i wasn't told how much. It was 83$ My cuticles werent pushed but for the nails and my ingrowns werent cut. The color and treatment was nice but damn can someone COMMUNICATE?!! Let it be easier for beginners. I usually have my pedi by a friend. And then to top it off when down they said okay your done have a good day. I start walking out slow cause i wasn't sure it was fully paid as i picked something from the menu. And noone said anything to me. I was out side getting my kid in the car and go HEY YOU NEED TO PAY! I go is it not paid? They said no and my mans went in to pay and told me how much. Either way disappointed. No communication. Tell me about the experience ask if ive been in before!! Not every salon is the same!

Nails by design salon

The prices are $25+ more than our salon in Portland AND they charge an extra $7 for the kit. The person doing my Mom's toes and nails cut her toe with the clippers. Unfortunately, we won't be back. The manager came out to tell me it's the OR state law. It isn't a law to charge for the kit. We won't be back.

Cherry R.

update, my nails are completely destroyed. I'm in so much pain and this is the worst I have ever had my nails damaged. The lady filed my nails way too thin, please be careful I would not recommend this place anymore unfortunately.

I'm new to Oregon and decided to make this my regular nail salon,I have already spent a few hundreds with this business. I left today very upset and unsatisfied. The nail tech who did my nails today proceeded to have conversations about me being unhappy with her work with her coworker. I am a black woman that speaks 5 Languages! Very disrespectful and unprofessional. I still paid $53 for unfinished work. I refused to receive services for someone who got upset for me asking for my nails to be shaped uniformly!

Inspiration photo (what I wanted)

When making the appointment it said it would be $65 and I ended up with a total of $90, the design is nothing like the photo I showed her, and one of my nails is tilted upwards. The nails are staying on fine and are shaped okay. The employees were nice but the lady doing my nails seemed very annoyed with me. At one point I flinched because she hurt me and she rolled her eyes at me which seemed unprofessional. I will insert the inspiration pic and results below.

Smudged Design
Terrence M.

Order: Mani w/ Design & Pedi Pros: the pedi was okay and I was able to be seen right away as a walk in. I was expecting to schedule an appointment. I did get a free margarita which was great. The place was clean Cons: Everything went south with the manicure. I dont get manicures so Im not familiar with everything. That said, I told the lady I did NOT want gel. I just wanted polish and design. I thought I was getting the mani/pedi combo for the 70ish dollars that is on the back of the menu. Well she says something and I was like okay. I couldnt really understand her due to her accent but I thought she understood my request. Welllllll, she gets to designing snd doing my hands. They said she was the best to do the design. I even showed her a picture of what I wanted. Well what I wanted turned out to be something messy and costly. After she worked on my hands for an hour and put it under the blue light We were done. I looked at my hands and said this isnt good. She stated this what you ordered. I was flabbergasted. I went to the register and showed him my hands and he just brushed me off and still charged me. Not for $70 but for $118! $118 freakin dollars for my hands. I asked him why so much when it was suppose to be 70ish dollars he said you got gel. I said, I didnt ask for gel. He responded that I should have gotten clarity. I could have got them to do it over but then it would have been a wait. I left and got them redone in Atlanta. I feel like they took advantage of the fact that I was male and didnt know what the hell a gel was. But I paid and learned a lesson.

Jeff B.

The two stars are for the absolute beautiful artwork left on my nails, but why only two stars? I was charged $130 for what would've been 30 years ago a $60 nail appointment. I was asked if I want cuticle oil, which used to be part of an acrylic nail set. I was asked if I wanted a secure topcoat, I was asked if I wanted design or anything that went with that and of course I wanted a beautiful design for Christmas. I tipped her $20 before I even got to the front and when I got to the front and found out that I owed $130 for what is a normal set of acrylic nails I about lost my shit. I was too embarrassed to say anything so I paid and I left and here I am a week later every single one of them is popping off the Bows fell off on day two and I guess those were five dollars each, which blew my mind because I have the same freaking thing at home. I could've done. I have tried to call for the last two days to cancel my next appointment but it's either gone unanswered or I get hung up on. They called me back at one point, but unfortunately, I heard the very last ring instead of the first, and when I answered, there was no one there so I called back immediately afterwards at which I did not get an answer. I am trying to cancel my appointment because there's no way in hell I will pay you $130 She was amazing, her work? Amazing but you guys are paying $130 for what was $70 not even five years ago and if I go to a smaller town, they charge me a sensible $70 fee for the exact same thing so guess what I won't be darkening your doorstep again and I won't fall for your Bullshit because shame on you for charging $130 for acrylic freaking nails you're not special literally there's people all over that. Do what you do for a quarter of the price and I for one will not be back.

i got exactly what i asked for and i got to feel super fancy and taken care of! i would definitely recommend this place for all of my friends

What I asked for
 (the milky pink color, length & shape minus the designs)
Alaina H.

Had a very weird experience today. I've been going here since the opening and have had nothing but the best experiences. For context, I get my nails done only for special occasions so maybe 4x the past 3 years. I got there at my appointment time and waited 35 minutes to be seated. They were so packed & busy I was just thankful because I can see how hard the nail techs were working. My issue is when I pre-booked an appointment for a specific service (acrylic full set), got the price quote, and gave my nail tech a photo from their own website. Then got something completely different from what I was asking for & showed a photo of. And also got up-charged $10 for a service that I never got in the first place? I booked an appointment for full set ($63) and showed the photo from their website (attached below) multiple times. It was so busy, she finished applying my tips and acrylic filling, then began applying the clear top coat without applying even 1 layer of the pink color paint I asked for. I politely noted it was transparent and not the milky pink color I asked for, and she asked if "I'd like a whole other coat", and I said yes, please! She went on to apply a second coat of the CLEAR top coat with no pigment and I had to sit there and cure that under the LED light. I'm just confused if she thought I'm an idiot & think a second clear coat would give my nails an ounce of color (like I asked for), or if she was just wanting me out of the chair. Regardless, I showed this pic multiple times and you can see for yourself that's not what I got. As a cherry on top she gave me a note card to take up front to pay, and quoted me $73 dollars. I booked a full set with regular polish for $63. Didn't actually get a single layer of colored nail polish. Then got up-charged $10. Very confused!

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Review Highlights - Nails by Design

I had Sunny for my acrylic full set of nails and he worked so efficiently while doing such a beautiful job!

Mentioned in 12 reviews

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Nails by Design - othersalons - Updated May 2026

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