I've been coming here for a couple of years now, and not once have I had a bad experience. The staff has always been friendly, welcoming, and accommodating. What I appreciate most is how transparent they are about pricing they always make sure you know if there are any extra charges before starting a service. Today, though, I witnessed something that really stood out and I was actually sitting right next to the customer the entire time. A girl came in and started complaining about the cost after her nails had already been started. From the beginning, her tone felt rude and dismissive. When the manager came over to help, she tried to calmly explain the pricing, but the customer kept interrupting and responding with a passive-aggressive attitude. At one point, she even told the manager to lower her voice in a disrespectful way, despite the manager remaining professional the entire time. To make things more uncomfortable, her boyfriend started adding his opinion, even though he had nothing to do with the service. Instead of helping de-escalate the situation, he made it worse by defending his girlfriend, even though she was clearly in the wrong. It would have been more appropriate to let the customer and the person in charge handle the situation directly. Another manager stepped in and patiently pulled up her past transactions to clearly show what had been charged before. They explained that sometimes removal fees are waived, but it's never guaranteed and they always communicate that upfront, which is something I've personally experienced and appreciated. Even after being shown proof, the customer continued to be upset and dismissive, saying things like, "Whatever, just finish my nails. I'll pay, but I'm never coming back." After all that I understand why staff didn't want to service her anymore. She left the place with nails on and she still didn't pay. The staff handled everything with patience and professionalism, even when faced with unnecessary rudeness. read more

Nails BB - Nail Salons Near Me - Long Beach, California

I love coming here and getting my nails done, they do an amazing job and are very professional and friendly people. I get my nails done by Lisa or Nikki, they are very good with the design and they have great service!! read more

Nails BB - These are gel x - Nail Salons Near Me - Long Beach, California

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nails bb does great work every time! i've been coming here for a few years now. any design or nail technique i ask for, they deliver. highly recommend! read more

We had some time to kill while waiting for the little pup to get groomed. A couple doors down in the strip mall was this nail shop. Decent size parking lot out front and next door to two different coffee shop and juice shop. Right when we walked in, the gentleman was very sweet and friendly. Not sure if he was one of the nail tech or the manager in charge. Very friendly and welcoming. We wanted to check the menu before getting anything done as it was our first time here. If you know, we all tend to stick to our regulars with nails and any other services so trying something new was a little of a challenge. Decided to go for it and gave it a try. You start with checking in on the iPad at the front of the door. There's a little waiting area with a good amount of seating and where a good amount of the nail polish are housed. It was a few minutes till we were called. We both just wanted a pedicure and went with the spa pedicure. That came with all the trimmings of cut, file, clean, scrub and included an 8 minute foot massage with a misting machine. The two ladies that were taking care of us were sweet. Friendly and very detailed and professional. Before the service, they handed us the menu again to make sure we were getting the correct service. And during each service they would informed us what they were doing. Plus before the foot and leg massage, they showed us the timer so we can see it. The service was great and experience was excellent. It was quite busy which a lot seemed to be regulars that were visiting. All the ladies were very sweet and the place didn't feel stuffy one bit. Very clean and well organized. One side was where all the spa pedicure takes place. Everything was covered and cleaned before the service. The opposite side was where all the manicure tables are placed. Tables were next to each for the cohesive vibe. Behind them a massive wall of more polishes. Also there was a television which was great if you wanted to watch tv while your service. I believe they also had a waxing room in the back. Price wise for the spa pedicure service was 45.00 for everything. If you wanted French polish that was additional fee. Credit or cash payment accepted but if you pay cash, it was a little discount which was nice. The service was great. Friendly staff and well cleaned salon. Everyone was great and professional. A nice place and great experience for us. If we're in town again and need something done, we'll for sure be back. read more

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I'm really disappointed with my recent experience. Two days ago, I came in to get my toes done and brought my daughter for both toes and nails. I had a chipped toenail that I paid an extra $5 to have repaired, but it cracked again the very next day. I called the shop and spoke with a gentleman who was very kind and told me to come in and they would fix it--no problem. I came in at 9 AM before work, expecting a quick repair. Instead, I was met with a completely different experience. The technician made me feel uncomfortable from the start, as if I had done something wrong. Even after showing my receipt, I was asked to wait while she and her coworkers sat and ate. After waiting, she told me it would be another 10 minutes. I explained I had to get to work and that I had already paid full price and tipped $10 just two days prior--I simply needed the repair done. When she finally helped me, the fix felt rushed and careless. She layered on a thick amount of gel, tapped it briefly with a file, and said "OK" without any real care or attention. This was my third time visiting, and unfortunately it will be my last. The lack of professionalism and basic customer service is disappointing. I expected better treatment, especially as a returning customer. read more

Staff here is always courteous and does a great job. It's very easy to call ahead and schedule an appointment. Yes the parking can be crowded, but they offer a cash pay discount and are really skilled with their designs. Don't listen to what Michael M. has to say below- I saw the whole interaction play out yesterday from my pedicure chair and they seemed in a rush to leave and were acting very rude toward service staff (gross and embarrassing) and made a scene as if they were being discriminated against or asked to leave LOL Please- nobody wants you to come back! get a life!! (also you may want to see Mr. Michael's past reviews are ALL negative reviews). Happy Holidays! read more

I was in desperate need of getting my nails done & I came across Nails BB! I happened to be in the area & they were the only place taking walk-ins at the time. They were able to get me started in just 10 minutes by the time I arrived! I chose a design that was pretty intricate but Nikki is so detailed, she will make sure you get exactly what you want. Everyone is so kind & welcoming, I'm so glad I found a Long Beach nail salon! read more

Nails BB - Short nail design - Nail Salons Near Me - Long Beach, California

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The staff here is really kind, and I always feel taken care of when I come in. My nails turn out great every time, and what I really like is that the salon doesn't feel overwhelming or rushed like some other places I've been to. The wait is usually pretty reasonable, and they accept walk-ins when it's not too busy, which is super convenient. Prices are fair--about the same as other spots, if not a little cheaper--and the quality is solid. My nails consistently last at least 3 weeks without issues. This has definitely become my go-to nail spot. Highly recommend! read more

Amazing place! Very modern chic vibe inside. They do get PACKED if you are a walk in. But they help you right away! I came in in a Saturday around 5pm, just a walk in. Signed in on their iPad waited about 3-5mins and I was able to get my gel manicure done. I completely forgot my nail lady's name but she was amazing! I might've found my new nail spot :) read more

Nails BB - Walnut brown - Nail Salons Near Me - Long Beach, California

They were very fast to text and set an appointment through yelp for the fill day. My service was on time and perfect. Thank you!

Had kind of a specific request to get hard gel on one hand with my natural nail and gel x with tips on my other hand! I called and talked to the owner with questions and he was very kind and helpful, informing me of the best possible options. I requested Mimi after seeing her work on Yelp and she was so patient and extremely sweet to help me with what I was looking for. I loved the music in the salon and everyone seemed really sweet. Prices were great and there were no surprises-- Mimi planned it out with me on paper prior. read more

Nails BB - Gel X - Nail Salons Near Me - Long Beach, California

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Wow ! Instantly loved it here. Came in asking for a short almond Gel x, with a pedicure and I was greeted so kindly and almost immediately seated. My nails are exactly why I wanted and MiMi was the best ! She knew exactly what and how I wanted my nails and never once made me feel uncomfortable here ! I'll be coming back for sure !! read more

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Nails BB is my go-to salon in Long Beach. I really appreciate their commitment to their appointments (which has not been the case for a lot of nail salons) as well as the consistency in end results. I have probably come here about 5 times and have had different nails techs every time and I have been happy with my nails every single time. Most recently, I had Jolene as my nail tech and got V-day nails with a light pink base with little red hearts as my design. I think this place is the most reliable as well as reasonably priced. A gel manicure is $30 - with a design being an extra $10. This place accepts cash/card but if you pay with card, there is a small fee (although the pro is you can just tip on the card as well). read more

Nails BB - Nail Salons Near Me - Long Beach, California

First time here and my daughters and I are extremely happy with the service we received. My daughters got full set, showed them how the wanted them and they EAT!! (daughters words) LOL Definitely coming back We found our new nail place read more

Nails BB - Nails - Nail Salons Near Me - Long Beach, California

Not impressed. There are so many places in the area to go to and I felt rushed. I called in and they told me a pedicure was $30 which is true, but it basically is a bare bones pedicure. The next pedicure is $45 and only an 8 min massage which is more expensive for less of a massage time, which is the best part. They said no wait and I drove 10 min here to wait over 10 more minutes. Small stupid thing that might not matter to some people but all they have is water. I either live a hot tea or a cheap glass of wine when I get a pedicure. read more

Definitely recommend this place! Vera is amazing & pays so much attention to detail! They are very clean & organized, you can also see every color of the rainbow that they have on the wall behind them. read more

Nails BB - Nail Salons Near Me - Long Beach, California

Great experience at Nails BB as always. The shop is very relaxing and everybody is always so nice. Mimi completed my builder gel refill with a cute simple style that I requested and she did an amazing job! read more

Nails BB - Nail Salons Near Me - Long Beach, California

Great customer service!!! Always great work! I usually go to Polly, she's the best in my opinion for GelX. I'm Never disappointed when I come here. read more

Nails BB - Gel X & free hand design by Pauly, I love! She's amazing. - Nail Salons Near Me - Long Beach, California

Daughter went in for a fill and wanted 3D nails as they post everywhere that they do it. She was point blank told no the lady at the front rolled her eyes when my daughter told her it says they do 3D nails and told her we only pad for one color. We hadn't even paid yet. Will never go back!! Very rude!! read more

Mimi is an incredible nail tech. She really goes above and beyond to make you happy. I drive 40 mins out of my way just to go to Nails BB and be serviced by Mimi and Vera. The shop in itself has great customer service by all staff. Even when calling the shop it's a great experience. read more

Nails BB - Nail Salons Near Me - Long Beach, California

I was in desperate need of a pedicure and chose this place simply because it was the closest to me. I wasn't looking for anything fancy, just a classic pedicure with polish. Once seated, I chose my polish color. For $30, I wasn't expecting a luxury service, but I did expect a basic level of attention to detail, service and cleanliness. While the nail tools (clipper, cuticle pusher, and nippers) appeared sanitized, I was uncomfortable with how the callus scrubber was handled. The technician pulled it from a random spot in his cart, used it on my feet, then rinsed it in the same bowl my feet had been/ currently still soaking in before placing it back in the cart. It didn't seem hygienic and made me question the cleanliness of the rest of their tools and procedures. As for the pedicure itself, the sanitized tools were barely used. My nails weren't clipped, and It felt like barely any buffing or filing was done at all. the noticeable chip on one of my toes was still there exactly as it was when I walked in. The foot massage was a nice touch, but unfortunately, the polish application was disappointing. No top coat, uneven layers, and it already looks like it'll chip within a day. I don't usually feel this picky about my pedicures, which is why I can confidently say I'm genuinely unhappy with the result. Although I really love the color and the technician was polite, the overall experience felt rushed, like he just wanted to finish and be done for the day. I'm now planning to go elsewhere just to get my toes fixed. UPDATE: ONE STAR TO THREE STARS I came back in today after they reached out, eager to make things right. I brought my little sister with me for a promised "girls day" and decided to return to the same salon, she got her nails done while they fixed mine. The experience this time was a solid 10/10! They upgraded my service, and my sister's nails turned out amazing. They worked quickly and still delivered quality work. The attention to detail was great! Everything looked neat, and well-done. She really took her time shaping and cleaning everything up. This time, it genuinely looks like I had a proper pedicure, and my cuticles were actually trimmed, Beautiful work! Everyone was super kind, and you can tell they truly care about their business and customer satisfaction. Many places wouldn't go out of their way to make things right like this. Huge thanks to Ivy, Lynn, and Emily for taking such good care of us! My little sister absolutely loves her nails, and I can now say that I'm really satisfied with the experience too. read more

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Mimi is the BEST! I love the way she does my nails she always does an amazing job and design. read more

Nails BB - Nail Salons Near Me - Long Beach, California

Service was mediocre this time. I came in with my husband, and he requested his services first. However, they began working on me before him, which caused understandable frustration. The order of service should be respected, especially when clearly requested. Toward the end, the receptionist--who was not involved in the nail services--approached my husband and told him he could leave while the technician was still finishing his nails. This interaction was inappropriate, disrespectful, and felt discriminatory because he is black and I am white. This is especially disappointing because this has been our regular spot for the past couple of years. Unfortunately, due to this experience, we will not be returning. read more

I had such an amazing experience with Lisa! She did exactly what I wanted and paid so much attention to detail. She was incredibly sweet, patient, and made me feel comfortable the entire time. My nails came out even better than I imagined--clean, precise, and absolutely beautiful. You can tell she truly cares about her work and her clients. I will definitely be coming back and recommending Lisa to everyone. Thank you for such a great experience! read more

Nails BB - Nail Salons Near Me - Long Beach, California

I walked in to do my nails employees were so kind. They explained the difference between gel x, powder and regular gel. I decided to go with gel x and I couldn't be happier. I Absolutely love my nails. The price was very reasonable I left very happy!! read more

Nails BB - Gel X - Nail Salons Near Me - Long Beach, California

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Mimi did amazing on my nails. Showed her my inspo and she delivered exactly what I wanted ! No mistakes , she is very precise and detail oriented. I absolutely love my holiday nail set ! Go get yours done!!! Thank you Mimi . She is also the nicest person ever ! read more

Nails BB - Holiday nails set - Nail Salons Near Me - Long Beach, California

Messaged this morning to schedule an appointment before they even opened and I got a response almost immediately. They were able to get me an appointment right at 9am when they opened. I didn't have to wait at all, they saw me right away. Mimi was AMAZING. She's so incredibly sweet and took her time to execute my nails perfectly. So excited to have found my new go to nail spot. Will definitely be coming back! Request Mimi, you won't be sorry! read more

I gotta give a shout out to this spot, because their nails last forever. Everyone is super accommodating and I haven't experienced great service like this in a nail salon in a really long time!!! Anyways, here are my nails fresh & a whole month later. Insane how shiny/strong Nails BB is!!! read more

Nails BB - One month old nails - Nail Salons Near Me - Long Beach, California

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Did gel with 3d design with Mimi, showed her the design and she absolutely did amazing once again. She is the best at her job and she is super nice. I recommend her 10/10. The other one we did was marble design. 100/100. She takes care of your nails! She's my nail girlll! read more

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It's THE best I've ever gone to I'm 79 yr old They treat me like I'm 20 Perfect jobs You'll love it read more

Nails BB - Nail Salons Near Me - Long Beach, California

The worst experience, inconsistent charges for the exact same service we had gotten previously and then becoming aggressive towards us when we asked them the reasoning for the price inconsistencies read more

They tried to overcharge me and couldn't specify what the extra amount was for and when I asked the one lady started yelling at me and slammed her hand down on the table in front of me and when I asked her to please calm down she started yelling more. I've been a customer for about two years and this is the last time I'm ever coming here read more

Called ahead to ask about an eyebrow wax and was told no appointment was needed and that I could walk in and be seen right away. I arrived about 10 minutes later, and they said it would be a 15-minute wait. After waiting nearly 40 minutes, I asked how much longer and was told it would be another 20 minutes because only one person could do eyebrow waxing. Very frustrating experience, especially after being told I could get in right away. I would have appreciated honest timing instead of wasting my time. read more

i used to go to their sister location until they sold that one. so i decided to come back here for my second time as their service and techs are always amazing. THIS TIME THOUGH brian put me with lisa when i mentioned i wanted nail art that was 3D. she did the best set i have ever had in my life and im 27. clean nice place and so accommodating read more

Terrible service. Inconsistent pricing. Incredibly mediocre nail work. When we brought up inconsistency with pricing between previous and current visits they were incredibly rude (2 nail techs and manager both) talking over us, slamming their hands down on the table and halting service, wasting our time going over semantics regarding previous transactions, and even after realizing the inconsistencies and refusing to respect our time and money, telling us their techs "didn't want to service us anymore." Plus the nail tech scratched our fingers with their tools during service. Horrendous. read more

This is for the pictures of the toes nails that Travis did spend 3 hrs to finish for the customer and she still not happy and she doesn't want to pay. read more

Nails BB - Acrytoes - Nail Salons Near Me - Long Beach, California

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Everyone here is amazing, but absolutely love my girl LISA!!! I can never choose one nail polish color so she is so incredibly artistic and fun and has kept me totally inspired. I do hair for a living, so I appreciate other people's artwork and their talent. Her tools are always sanitized and constantly being clean while she's doing my service she's never even clipped me or nipped me at all with the clippers and she also has never burned me with the gel X extensions. She knows exactly what my style is and she works quickly and efficiently. She is totally worth the money and she does not even charge what her talent deserves. i've been seeing her now for almost 3 years and I can't imagine trusting anybody else! I can just kick back and relax while she does my nails without worrying about anything. read more

Nails BB - New nails!! Thank you Lisa for being an artist and creating these killer nails . I absolutely love the bow. She added as well. - Nail Salons Near Me - Long Beach, California

Even better than the first time around! My niece turned me on to Nail BB and gel X nails. Appointment easily made through Yelp. Messaged the shop and had an appointment the next day after work. The first time I went was months before for the same--manicure and pedicure-- but, did not receive the same talent or courtesy as this trip. I'm not much of a talker and I appreciate this nail tech attempting to make effort at a conversation. Also, the suggested color was from my niece's nail tech. Yaaaaaas, don't let me sit here and make bad decisions. Love the color# 878, "Picnic for Two." This will now be my go-to color although I haven't figured the nail shape I really like. Today's shape was short almond. Next time I'll have to get something even shorter, less narrow, and square. read more

Nails BB - Color 878, "Picnic for Two." Gorgeous natural looking color. Gel X at $60, plus $5 cuticle cut. [07/02/2024] - Nail Salons Near Me - Long Beach, California

Mimi always makes my nails look stunning. She has an incredible eye and an unmatched attention to detail. Every inspo picture I've ever brought in, she's executed flawlessly! Her work is consistently clean, precise and beautiful. You can really feel the care she puts into every set. I always leave feeling obsessed with my nails and confident that they're in the best hands! read more

Nails BB - Nails - Nail Salons Near Me - Long Beach, California

Wonderful service. Beautiful nails! Thank you!! Tiffany did a beautiful job!! Gail Erickson read more