I have been going to this place for over two years and even longer, before they changed ownership. I didn't have another place I know so I visited here for so long.
I did like the quality of the nails I got until they hired this new girl. I don't know her name but she wears glasses and probably the youngest girly there.
She did my pedicure recently. I came home and found it had a cut and had blood dried up around my big toe. When I tried to clean it up it opened up the cut and kept on bleeding for awhile which was scary! That made me so worried that I didn't want to get another pedicure even tho the gel nail polishes were slowly coming off. My feet looked bad with scattered nail polishes but the thought of bleeding toe or even infections were scary enough for me to wait.
Then she also did my manicure two weeks ago. Like I said I have been going to this place for two years, I know the quality of their nail polish. This time with her, the polishes start to crack and peel after 10 days. That is very fast and very poor quality imo. I used to be able to hold off doing my manicure whenever I feel my nails are outgrown. With her technique I had to get it done around 2 weeks mark. Very unsatisfied with the results.
Another reason I gave two stars is because, the ladies here are all relatively young. There are moments they always talk to each other in Vietnamese and it's not in a tone of chatting to each other. I'm talking about when they talk to each other as soon as a customer ask for something different than what they were offering. Let's say someone asked about prices and if they felt it was too high, asked for why so much. The girls would answer them in English but immediately after, they went to speak Vietnamese and laughing about it. Like it is just not a good feeling being their customer feeling like you can't ask or speak for things without the feeling of they might make fun or talk smack about you.
The girl with blonde hair and skinny is very good at what she does, technique wise, But, she has a very mean attitude! (One time I wanted to try a color and she gave you the whole, gosh wait to be indecisive look ) There were so many times i had a question, she was always very rude about it. She answers in a tone that made you feel like a parent is lecturing a child or worse, an attitude of making fun of your stupid question.
I think only the owner was very nice and polite when I asked about anything.
Last but not least, the price, it was okay but not the best. One time I spoke to another patron who was using her gift certificate and she too felt the same way. Their price was a bit high based on the service you get. $ 50 manicure for cleaning up cuticle and add polish. If you want other type of polishes like chrome or cat eyes etc, it's always an add on cost.
This place looks clean and has new lightings and seatings but the service was just not friendly. Hopefully they can fix this and make it more welcoming. read more