5 Stars for quality, atmosphere and vibe. They always have availability, location is clutch and they have mimosas. What's not to love

I just love this spot so much!! The owner is the sweetest and the staff is so kind!!! They have all kinds of things on their service menu and the place is so clean! read more

Terrible I wouldn't recommend this place. I went because it was close to work. It was recommended by the shop to get a fresh set( take off old ones but ones brand new ones ) so I agreed. They put on a brand new set. 6 days later one cracks ( right where the nail extension was placed) . I go back a few days later have it replaced. A couple days later another one cracks the exact same spot as the first one. Few days later two more crack and break same exact spots as the first ones . Again these are brand new set. I've had nails for years never had a brand new set break so quick and easy , I've had them last over a month without breaking one. It's barely week 3 and half of them have broken and cracked the same way. I paid $85.00 . Terrible job and quality I will never go back or recommend . Absolutely horrible read more

Been here a couple times for a pedicure, they do a decent job. The place itself is very cute and convenient, located in a strip mall across from the outlets and plenty of parking most times. The massage chairs are great, you can adjust exactly where you want your back massaged which isn't something I've experienced in more than a handful of other spots. The foot massage done by the nails techs could use some improvement- not really a massage, more like just rubbing some lotion on. They have the standard selection of DND colors which is my go-to brand when I do my nails. They charge extra $15 for gel, most spots do max $10, knowing the DND duo is literally $5.50 at my fave nail supply spot makes me cringe, but whatever, when you're getting spoiled might as well go all out right? Is it the best spot? Not really, but I'll likely come here again because of the convenience. read more

This nails shop used to provide good nils service now they just rush and mess up on your nails and expect you to pay for it. I can't believe this place! Years of great service down the drain. read more

Petals & Polish - This what the tech left me with a half done nail after I pointed out that the failing of my nails were crooked. - Nail Salons Near Me - Livermore, California

Although recommended by a friend, I have not been able to check their services yet because the only way to make an appointment is either in person or by phone. However, no one answers the phone. read more

the entire staff was so welcoming! Helen did such an amazing job on my nails!! thank you! read more

Petals & Polish - nails - Nail Salons Near Me - Livermore, California

Kelly did an amazing job on my nails. I love how natural they look. My daughter got her nails done by Helen. We are so cool read more

Petals & Polish - Nail Salons Near Me - Livermore, California

had high hopes for this place but 1) i don't think the tools they use come in a pre-sanitized bag. 2) the lady that did my mani nicked me a couple times. the second time i pulled away and said ouch, she then proceeded to manually yank the cuticle that she overcut, which made my finger bleed. read more

It was my first time here, I came on Fri (walk-in) and it seemed busy. The service was quick, they are professional and experience imo. For the price, it is really reasonable for this good-looking nails spa. BUT! They need a better VENTILATION pls. I have been to several places but here the smell was super strong like a room full with chemical air. It's more than what I can tolerate. I literally took a break to breath in a fresh air from the outside, and the staff offered me a drink, thank you. Otherwise, I would have given them more stars. read more

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Had a great experience with Cathy! I came for a walk-in gel x removal and this place had the best price in the area. They said it was a 30 minute wait so I came back later, and Cathy was so sweet and gentle with the removal. My past experiences with gel x removal included pulling off the nail, leaving my nails brittle, but Cathy did it properly and soaked and filed them. She also helped me shape it, all for $15. I would come back for a new set!! read more

Petals & Polish - after gel x removal - Nail Salons Near Me - Livermore, California

Their service is really nice and the space is so clean. I like that they don't make up prices, at lease from the two times I went. They have a large collection of colors. Pedicures worked very well and lasted, however my mani dip and gel didn't last and lifted within a week read more

Petals & Polish - Color very nice but you can see the cracks on the thumb side and pointer - Nail Salons Near Me - Livermore, California

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Horrible! Horrible! Horrible experience! I would give this place a 0 star if I could. had a TERRIBLE and by far the WORST experience at this nail salon!!! I decided to give this place a try since it's close to my home. I had asked for french ombre nails and that's what I normally get done. I showed a picture to the nail technician for reference. The quality of the nail ombré was extremely poor and uneven. When I politely expressed my dissatisfaction, the manager insisted that I pay for the subpar poor work and was very DISRESPECTFUL. She offered to "correct" the nails which meant another 2 hours of my time and by then I had already understood that the technician doesn't know how to do ombré nails. The manager insisted that ombré nails are suppose to look like that, *SEE PHOTOS *I was already extremely annoyed and embarrassed due to her accusatory and disrespectful behavior in front of other customers. I just wanted to leave. When I refused to pay due to the unsatisfactory job, the manager proceeded to follow me outside to my car and film me!! This is a violation of my privacy and was completely UNPROFESSIONAL! I expected a certain level of service and professionalism, and neither was provided. The manager is extremely RUDE and DISRESPECTFUL and doesn't know how to handle a customer service issue where her technician has done a poor job. If you're looking for a salon that values its customers and provides quality work, I would recommend looking elsewhere. This was easily one of the WORST customer service experiences I've ever had! read more

Petals & Polish - Uneven French ombré dip powder - Nail Salons Near Me - Livermore, California

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I've only been to this nail salon when it first opened and another time to give it a second try. This is my third visit here after a friend said they've booked an appointment here and asked if I wanted to join her and catch up. She's never been here before and I haven't been here in over 2 years (since they opened) so I thought I'd give it another shot. I must say the is place is a hit only if you book with the right technician (APRIL is the BEST)! But she's always booked (gotta book her at least 1 week or more in advance -- I heard she's booked up until March now??). I got Ly and someone else for my mani and pedi and uhhhh it wasn't great. Here it goes: For my pedicure the layers were uneven (u could tell on the big toe) so you could see the layer underneath had less coat and the line wasn't straight I let the technician know before she sealed with final top coat so she tried to put another coat to fix it but it didn't do the trick. Since she couldn't fix it, she grabs the acetone and pours almost half the bottle down my toe nail (unnecessary much???). She kept her calm but I could tell she wasn't happy for having to redo the entire toe nail. When she finished, she gave me a smile and acted like nothing happened. For my manicure they couldn't do gel ombré. I remember last time I came I showed them a picture of an ombré design and they said that's acrylic or dip, it's definitely not gel. Well, this time I came prepared. I pulled up a video of someone online doing the ombré effect with gel..it's definitely doable, it's just that the technician doesn't have the skill to do it. Well so I settled for just a solid color gel manicure. I usually go for a milky nude color, so went for the same thing this time. Oh boy..the application is definitely not "professional" quality.. i think I could do a better job to be honest. The application is uneven and there is polish on my cuticle and top coat on my skin.... All in all, it's cute and the mimosas are always free on the house. However they never offered me, you kind of just have to ask for it (even though it's complimentary). Prices are ok for gel, but not worth it for the poorly done job :( Go to Ken nails in Dublin, I think that place is more consistent and price is comparable (or slightly cheaper even) read more

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Helen help me with my ingrown toes nail. I used to go to Burlingame Ca. to get my toes nails done but since I found Petals and Polish Salon and Helen is very good with removes my ingrown toes nails. she is very gentle and she knows what it needs to be done. I am very grateful for Helen's help. the owner and all employees are very helpful and they're very happy. I am very fortunate that I found the best nails Salon that I feel comfortable. thanks to the owner, thanks to Helen and thanks to all members of the Salon. cheers for many years to com. read more

5 stars for cleanliness, customer service, atmosphere, price and a great acrylic fill. I don't live in the area, I was a walk-in and they got me in right away. Kim did my nails and they turned out great! Thank you! read more

We just moved to Livermore thought I found a new place to do my nails since it's near my house but unfortunately will not be coming back. Teresa the front desk lady was super nice and welcoming! I really love the decor of the salon. Came here for a gel mani and was disappointed, paint job was horrible felt like the lady was in a rush. Paint was uneven and bumpy. Wanted to love this place but sadly, do not recommend. read more

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Loved the service. Very clean place and staff is very nice. Accommodating staff and also reasonable.

Has been coming here for 2 years. Very nice all the time and they do a good job. But if can avoid fridays or peak time. I came here to do mine today and the lady that did my nails call Ly，highly avoid her if you are coming during rush hrs. She rushed thru my nails. Pedicure was bad and she did not even massage me. Just gave me a skin rub to be exact. The whole entire time she was just looking around and cleaning my feet even when cutting my cuticles! I had to move my leg to remind her she is doing something! Then the did not clean my feet after the soak and realised that after, so she used the dirty cloth she dump in the leg soak sink and just wipe me off!!! She did not tell me where to put or how she want me to position my leg, just push n pull me around! Then move on to manicure, she fill down my existing gel very very roughly! I told her be careful and up she fill some of my skin off at my pinky! Then filling down my nails was so bad that it has a lot of unevenness on it. Thank god the other lady took over n fixed it. I am not willing to write this review if the owner will address this issue. I told her on the spot too not to schedule me with Ly ever again. But she fail to address me and the issue and just walk off. Then I thought when I pay I could talk to the owner but she decided to ask other ppl to come take my money! Well fine, then I will make my review here in public if that is what she like. Worst experience ever here! And this is cause the owner did not address the issue at the spot! read more

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Super busy but good services. I like the premium pedi with scrub massage, and paraffin wax. read more

Petals & Polish - Nail Salons Near Me - Livermore, California

Okay this is definitely my new go-to. It has been so much more consistent than literally anywhere I've ever tried. That is the thing of MOST importance to me. So many places, you have to request a certain person or your experience is completely off. Not here. Everyone I've had has been so great, and my mani and pedi last a long time every time. I love the addition of the orange scrubbed onto your feet. Always feels so good. The woman who is usually at the front desk, I believe she is the owner, is so friendly. They're not in the business to waste your time. We had made reservations a day prior and they called to ask us to come five minutes later just so we weren't stuck waiting. We would not have minded five minutes, but super thoughtful of them to let us know. Keep it up and I'll be back every time! read more

I love the quality, they last really long! they offer complementary drinks such as lemondade and water. And the people are really nice. The price is pretty good. But when I got the blue nails they didnt last more than 5 days and they were done very poorly read more

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They did not do what I asked for after I told them what I wanted twice, and when they finally did, the nails did not turn out like expected.

I decided to try a different nail salon near my work and I'm so happy with the results! I've been to Petals & Polish a few times now, and the staff is always so sweet and offer refreshments as soon as I sit down. I typically call ahead to schedule an appointment, and they're usually available same day. I showed a reference picture for the nails I wanted, and the lady who did my nails did amazing. My nails lasted for 3 weeks, and were reasonably priced! read more

Petals & Polish - Nail Salons Near Me - Livermore, California

I had such a great experience today! Ken did my pedicure and he was so detailed, gentle, and really made sure everything was perfect. My feet feel brand new and super smooth. Helen did my nails and she absolutely nailed it (no pun intended!) she was precise, took her time, and made them look so beautiful. Both of them were friendly, professional, and made the whole appointment relaxing and enjoyable. Highly recommend asking for Ken and Helen if you want the best pedicure and nails! read more

I'm always get nervous trying new places, and this place was nice. I always drive by it and thought I'd finally give it try. Not bad. I think I will come here again when I am near by. It's also nice they offer you a drink when you're getting a service. read more

I love this place, this has been my spot since they opened! My cousin and I are loyal customers :) Theresa is always so nice and professional. I prefer to go to April or Kathy, but when they aren't free the rest of the staff are very capable as well. read more

Petals & Polish - Regular gel mani - Nail Salons Near Me - Livermore, California

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This is my go-to, one-and-only nail salon here in the East Bay! I've been going here since I moved and have never wavered. Everyone is great, everything is super clean and cute, service is impeccable, massage chairs are a delight! I've never had a bad experience! I also really appreciate the clear pricing and how well they communicate about costs. Also there's a 10% discount if you pay with cash, which is always nice. Couldn't recommend them more! read more

Petals & Polish - Price sheet (July 2024) - Nail Salons Near Me - Livermore, California

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I called to see if they could take a walk-in and they accommodated me. I came in for a gel pedicure and gel builder refill. The place is beautiful inside and I was excited to try a new place. The guy who was doing my pedicure cut me twice while using the nail drill to take off the old gel polish. I get it, it happens. But now I'm looking at my pedicure and the color didn't set right. The girl doing my nails tried to do ombré and she airbrushed and it got all over my skin. I wanted to love this place since I fly to the area every 3 weeks. After this visit, I won't be returning. read more

Petals & Polish - Nails - Nail Salons Near Me - Livermore, California

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I had kelly do an acrylic fill on me and she was great!! she went exactly off the picture I showed! read more

Petals & Polish - Nail Salons Near Me - Livermore, California

I just had a chaotic and unpleasant manicure at this place. I walked in and was pleased that someone was available to provide a gel manicure without an appointment. That was the only positive part of my experience there. Ken was my manicurist and he was rough, unfriendly (very annoyed when changed my mind about color - before it was applied). Extremely annoyed when I did not like the 2nd color chosen. I'll admit I was being a bit indecisive. I asked him if he had a suggestion for something more neutral and his reply was "I'm a man - I don't know anything about color." Meanwhile it was clear to the Manager that I was not having a good experience and she did nothing to help. Then, while one hand was in the machine, Ken proceeded to stick his finger deep inside his ear and itch, for at least 30 seconds. He then proceeded to touch me again to finish my service. Of course I refused the massage - I just wanted out of there. When I paid, I shared all of this information with the Manager whose response was to not tip. She also said Ken has been doing this work for 22 years. I feel badly not tipping service people at all - and gave him a very small tip. There is zero customer service there, it's dirty and I would not recommend giving them your business. There are so many other nail salons to choose from. read more

I have found a new nail salon! I've gone to Petals and Polish a few times and every time I've enjoyed my experience. On my most recent trip Kelly( Nail Tech) did an amazing job on my nails. The staff is very friendly and welcoming and they want you to enjoy your experience there! read more

I've been here a few times and I would say they just do an OK job. They seem to be more concerned with speed than with quality. On my most recent visit, a man did my pedicure, who was kinda creepy and smelled like smoke. read more

Response to the business. I did not leave the salon happily as was stated and they knew it. I asked "Helen" for acrylic nails but she did gel x, which I've had before and didn't want. The work on my nails was terrible, 2 hours for embarrassing looking nails. These nails cost $80 for horrible looking nails, they reduced it to $60 because of the problem, but I was embarrassed on how they looked. When I got home and showed my family they said they look really bad. I called back and asked for a fix and they said NO and I would have to pay for a new set. I said can I come back and have these nails removed and lady said NO and NO REFUNDS EVER! I ended up going over to another salon and they removed these nails and put a new set of ACRYLIC nails which came out beautiful. Please don't go to this nail salon. For Michelle to lie and say I was happy and that I just wanted my money back is absolutely false, this should be a sign of their business practices. No customer service here, just want your money. STAY AWAY and GO SOMEWHERE ELSE. read more

Petals & Polish - Nail Salons Near Me - Livermore, California

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At first it seems like a nice play as I as nicely greeted. However, I'm not satisfied at all with my gel manicure. It started peeling one day after I got it done and the lady who did it dit it in a way I've never heard of. She didn't want to "get the skin" so she started painting the nail way off from the nails giving it a weird shape. Then, she filed the sides of my nails which left them sore afterwards. Didn't even ask what shape I wanted and once she was done and I asked her to shape it the way I preferred, she said "well your nails are all over the place" Would not recommend! read more

Petals & Polish - Peeled - Nail Salons Near Me - Livermore, California

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We came down from Washington and my sister and I need to get our nails done for the funeral. I am amazed. They have their system down and have enough workers. I love my beautiful nails. I'm impress. Usually, I have a shop I go to at home and never go anywhere else. read more

Petals & Polish - Nail Salons Near Me - Livermore, California

I went to get a gel manicure around 12pm today and it was my first time here. I am not going back. 3 of my fingers are in pain and were bleeding because the lady clipped my skin and the part of my nail that is attached to my skin. Honestly I did scream a bit out of pain when she clipped my nail and she did not care. It's 10pm and my fingers are still hurting. I'm praying that I don't get an infection. She wouldn't even let me watch my hand. She said to do it "later". Never did. She rude to be honest and she knew I wasn't happy in the end so she was trying to talk to me but I wasn't responding to her. I wish I never paid her. And I wish o got got her name The manicure she did is so ugly. I can't stand to look at my nails. She filed them too much and the gel nail polish itself is so patchy and uneven. So parts of my nail aren't even covered. On top of all that when you first walk in it's so hot and it smells like chemicals. I couldn't breathe in there when I first walked in. It's not okay to have people sit in heat to breathe in chemicals to a point where your throat starts to hurt. This place needs to be inspected. Horrible first time experience, not going back read more

I went to Petals and Polish for a manicure after seeing how cute my friend's nails were. She told me this is her go to place. My appointment was with Connie, and not only is she incredibly sweet, she did a fantastic job on my nails! I got them done on a Sunday morning, and as I write this on a Wednesday night, they are still going strong. They went through pumpkin carving on Sunday and working with toddlers during the week! Thank you, Connie! I will definitely be back for future visits to Petals and Polish! read more

Petals & Polish - Nail Salons Near Me - Livermore, California

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I don't like leaving bad reviews and I really wanted to like this place but I left knowing that my first visit here would also be my last. I scheduled a gel manicure and regular pedicure. I was seated about 5 minutes upon arriving and felt a little ambushed when I sat down. Both nail technicians started almost immediately before I had a chance to get comfortable in the spa chair. Eventually I was able to adjust my seat with my acetone foil-wrapped nails. My pedicure turned out fine but my nails were all jacked up. I scheduled my appointment noting that I would get french tips and read here on Yelp that nail technicians are assigned based on the service. Great! However, my manicurist had to redo my french tips a few times because she insisted on standing next to the spa chair to paint my nails. I would not recommend this. It's not a very relaxing setup with having to balance a water bowl and a UV machine on top of a pillow that's placed on your lap. If you're not in a rush, I would suggest asking to be moved to a table to finish off your nails for any combo services. I suggested we move to a table but got shot down. They were both nice and the establishment is beautifully decorated but my nails were not. read more

Petals & Polish - Bubble, uneven nail polish with lint. - Nail Salons Near Me - Livermore, California

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No doubt, this nail salon is CUUUTE. Not gonna lie, it's pricey. This place is only worth it if they offer me a drink...with that being said: sometimes they offer me a mimosa, sometimes they don't. The services are pretty basic, the salon is always clean and staff is kind. They put a timer when they are giving you a message so you know you're getting your moneys worth! lol They also gave me a 15% discount as a birthday perk!! - appreciated :) read more

Petals & Polish - Beautiful entrance! - Nail Salons Near Me - Livermore, California