This was a terrible experience for me. I feel bad writing this because I was refunded and they allowed me to come back the same day to get the nails removed but the way I felt after my nails done needs to be shared.
I got a pedicure which was fine. I don't remember the lady who helped me but it was just a basic pedicure and it was $30 (which is quite a lot.)
I asked how much a design I liked would cost. The woman doing nails suggested it would be $60-$65 so I said that I was going to hold off. Then the woman doing my nails said it would actually be $35 and confirmed with the initial woman saying that it would actually be that cost. I said yeah let's do it! Then I asked if she would have enough time to do acrylics because I had to leave at a certain time and she said yes.
So she starts doing my nails. Everything is going okay initially. Then she asked to see the picture. When I showed her she said "oh wow, you want the design? And the French tips?" And I said "yes.. that's what I showed you." She then said that they normally charge $5 extra for those two things. I told her that she could hold off on the design and just do the tips. (I've included the photo of the nails I requested.)
For my job, I fix computers. I can't have long nails, so I needed to make sure that the size was good. I asked if i should do gel instead so that it won't get damaged right away, and she suggested powder. I said sure and she said it would be $50. She then continued to tell me how she was discounting the rates because I had waited. I will say she made them short, as I requested, but the shape was SOOOOOOOOO off. I didn't even realize how bad until I got into my car.
When I got to work people noticed right off the bat how bad my nails were. Then when they heard how much I paid they were in DISBELIEF. That's when I realized that I couldn't just bite my tongue. I called immediately and asked to come back to get them removed and be refunded. The lady who did my nails stated that she didn't understand why I hated them, but that I could come in.
I went in after work. This is where I felt the most uncomfortable. She kept suggesting she could fix it and that this had never happened before. I already felt uncomfortable coming back because I was so unhappy with my nails and she knew. I really didn't want to be rude but the fact was, I was so upset with my nails I wanted to cry. I really didn't want to hear her complain about my complaint, nor did I want to be there for a long time. She kept saying that NOTHING was wrong with my nails. I'm not sure if it was denial or what, but part of the tip on my middle finger was actually lifting!! (I'm not sure if you can see it very well in the photos.)
At no point was anyone rude to me, but I just don't know how someone who says they've been doing nails for so long butchered my nails in this way. I will not be returning to this nail salon.
I requested almond shaped nails, and I'm not entirely sure what this was. Each nail had its own variation of an almond shape.
I appreciate the refund and removal of the nails, but I wasted two hours and honestly think I should have been completely refunded for this horrible experience. read more