I finally decided to go in and get my pedicure here. I passed by so many times when i went shopping at Target or Whole foods. I am glad i tried them out. It was a weekday early afternoon i just walked in ... not busy at all ... i kinda like it because it was peaceful. They immediately sat me down in one of their chairs. Nice they are also Massage chairs. I got foot bath and scrub and a hot stone foot massage. Wow that was nice... reasonable price for the basic pedicure and that was all i needed. I think i will be coming back since it was so convenient. read more

Nice little nail salon took me quickly, i originally came in with an idea for ombre but it didnt look great and they were good about removing it, very nice staff that makes sure the nail looks satisfying and wasnt super overpriced for gel, read more

Custom Nails - Gel nails w art - Nail Salons Near Me - San Ramon, California

I have been to BR Nails before and had good service. Today, I came by and asked if they had a pedicure appointment available. I was told a time to return, and that was completely fine. I returned at the time given and was sat with my feet in warm water. I waited, soaking, about 20 minutes when another woman came in. She said she didn't have an appointment and could return the following day if they didn't have availability. They sat her down and immediately started on her pedicure. I proceeded to wait another 20 minutes for someone to do my pedicure. After waiting 40 minutes, the water was cold and my feet were pruning. I finally got up and said I was leaving. One man who worked there told me to wait and that someone would be with me in about five more minutes, but I was done waiting. I wouldn't have even minded waiting so long except for the fact that someone who clearly stated they didn't have an appointment was taken in for the same service long before me. Perhaps they knew this woman--I don't know. I've always been exceedingly polite and friendly at this establishment, and I tip well. I went straight to another nail salon in Danville where I was treated with respect and good service. read more

My experience here has been great EACH and EVERY time I have been here, and it has been at least six times. Every time I am greeted most kindly and quickly. My manicure/nails are done well and precisely, and last a very long time in between manicures. I love this place and their attitude. It is very close by my office and my home, so it is a win/win for me. I will be returning. read more

Came here in the way to Santa Cruz !! Got my Eyebrows Waxed and Lip waxed was Charge $30!! Just for here not to do my unibrow ! Ive never paid 20 bucks for an eyebrow wax ! Is this not normal . read more

I made an 11am appointment over the phone and they said they were able to fit me in. I sat in a station for 30 minutes past my time of appointment until someone finally came to ask what I wanted. She began shaving down my natural nails and proceeded to tell me that she was not able to give me what I wanted (dip with tips) because they do not have time. I was forced to leave this nail salon with shaved down nails and no service. No apology, waste of time. They refused to give me their names. Terrible place please do not come here!!! read more

Custom Nails - Nail Salons Near Me - San Ramon, California

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I come here maybe once a year if I'm already at Target, my go-to is another nail salon in Danville. Stopped in today at 12:15pm for a pedicure and manicure. Only 1 other customer getting worked on at lunch time. My usual nail salon is always packed at lunch time. It briefly crossed my mind that that was a bad sign, but I stayed anyway. Lina did my manicure and did a nice job. The lady who did my pedicure never asked if I wanted my toenails cut, and didn't cut them until I asked her to do so. She then cut all of my toenails super short, nearly causing pain on one toe because my nail is so short now. Was that retribution for my request?? I don't know why she'd be annoyed by the most basic function of a pedicure - trimming nails. Now my nails are going to look super short and over-cut for the next week. Lastly, there is no pricing menu posted in the salon or offered to you when you sit down. There is a piece of paper taped to the chair arm offering 3 different pedicure options, with the classic costing $30. I chose Classic. Nothing posted for manicures or any other service. So I was surprised when it came time to pay that Lina said my total was $50. Their manicures cost $20?? That is as much as my organic Danville nail salon and this salon isn't nearly as nice (and smells old-school toxic in there - my usual organic nail salon has no smell). Lina asked if I had cash, I didn't, so I asked if I could pay with my debit card. I didn't realize until I got out to my car that she charged me $52 instead of $50 + I had tipped $10. Was the $2 extra for using my debit card?? If so, she never mentioned that. Or did she just tack on an additional $2 and hoped I wouldn't notice? Because she didn't mention anything, I will never know. I won't be returning. Lack of transparency on pricing, untrustworthy, and poor / borderline painful pedicure. read more

I've been getting gel dip manicures here regularly for several years and it was good...until recently they switched away from soaking the old gel tips in acetone to remove them and instead now use just a dry dremel drill bit. The first time with the drill was fine...but the removal of each subsequent set of gels drilled a little bit of the top of my nail and the nail beds were eventually compromised to the point where it would hurt/burn. I asked to not do the gel dips during the last couple visits but was told my nails with regular polish would be "not strong enough"....and boy are they right!! I finally said "No." to the gel and asked for acetone only removal of the gel and a regular manicure. The nails underneath were SOOO thin and sad :( See pic, the pink crescent shaped ridges left in my nails from the drill (removal and new gel application) were SO bad that she didn't want to put any color on the nails because the nails were "too lumpy" and it would look bad. My nails are paper thin and painful to any pressure...and who knows how long it will take to undo the damage?!? Do your self a favor and go somewhere else. read more

Custom Nails - Destroyed my nails! The crescent shaped pink marks on my nails are the results of the dremel drill used to remove/reapply - Nail Salons Near Me - San Ramon, California

Very great quality!! First salon I've been to in 15 years that my gel nails have stayed on with no lifting for over 5 weeks! I even went on a trip during this time where I was in the water every day and the nails are still going strong. Thank you! And good price read more

I understand things happen, but unfortunately I have to just keep it real and review in a kind manner. I had an appointment at 0900. Called at 0905 to see if anyone was inside the salon. They said they would be there in 15 minutes. I Waited 15 minutes and left afterwards. The lady called and said she had arrived and could do my manicure real quick. I do accept and appreciate her apology. But, Please honor your appointments as we continue to support your business. read more

I had a pedicure at BR Nails and was very disappointed with the quality of service, especially given the price ( $56.00) and will not be returning to this business. The callus treatment and foot scrub were incomplete and I had to redo when I got home. I had a white paste on my feet I had to scrub off ( didn't have this before my service). It seems the manager was too busy answering the phone, managing front desk, working on multiple customers and saying yes to walkins although she didn't have the staff to accommodate them. As a result, the service I was provided was poor. read more

Amy did my dip nails and adjusted her drills to my sensitive nail beds. She did a good job repairing the nails on my right hand bcuz I chipped a few right after I had gotten them done last time. So was glad to get them done again. I prefer them trimmed down since they grow SO FAST. Another tech did my pedi and she was really gentle and efficient as well. They have a LOT of colors for regular color, but a little limited on dip nail colors w soft glitter and fuchsias, but Amy said they will get in a few new colors every two weeks. I'm still happier w dip nails as opposed to shellac. Less damage to nail beds and no UV lights. read more

Custom Nails - Pretty translucent pink glitter to brighten up my winter blues. Dip nail. - Nail Salons Near Me - San Ramon, California

Great service ! Highly recommend their powder dipped nails. They are the best! I will go back to them in a heartbeat!

Lina is the best! I've been in twice now and love this place!! I get acrylics with dip and they do a great job.

Great pedicure by Tea. She was excellent!! Highly recommend her. The 20 min massage was worth it too. read more

Cut my daughter and gave her the service I specifically didn't ask for. Were so focused on trying to up-service ended up costing more and doing the wrong thing read more

I've been frequenting this salon for a little over a year. They are the only salon I found that does the dip nail polish. I am a really big fan of the dip nails. They are much stronger than acrylic and last a lot longer as well. I get my nails done about every 3 weeks or so. One thing I have learned is that making an appointment doesn't matter. They will continue to serve people in the order in which they came through the door. This ticked me off in the beginning, but I've learned to just accept it and have had a much better experience doing so. My favorite nail tech is Kim. She is an ombré dip wizard! I also like my nails really long and she does a great job with the coffin shaped nails. My nails look so fresh after a visit to Kim. I recommend this place because of the dip product. Just manage your expectations and expect to wait around 20-30 minutes before being served. read more

Quick take: Quality of the pedicure was disappointing. The tech that did my pedicure didn't do a very good job. The end result of the pedicure was a really sloppy rushed job. She bumped one of my nails and dented the wet polish. I wanted it repainted. She insisted on applying 3 coats of top coat. She was pushing me out of the pedicure chair telling me everything looks good. Horrible service. I paid the $40 and gave her a 15% tip. I told her the pedicure was not good quality because I normally tip 25% on a pedicure. I appreciate the techs giving me a pedicure but a sloppy job is not acceptable. She took the tip and went to the next customer. Unbelievable. Definitely will not recommend this salon. read more

I went in for a pedicure 2 weeks ago, and ended up paying around 45 for it. The pedicure itself was not bad- just the salon itself made me uncomfortable. One of the nail technicians made a comment towards a customer's child and the tone of her skin, stating that she (the young daughter) had to be a different race than her mom. Overall, it was just an awkward environment, and don't think I'd come back. read more

At first I wasn't really upset. Later I realized my foot was cut very deep by the cheese grater and it hurt to walk. They knew what they had done, and gave me a band aid, and I just paid and left. But after I could not stop the bleeding I thought it was pretty crappy that they didn't give me a credit. I went back and yes they were very eager to give me a credit so I would not show their customers my foot. But now it's been over a month. My foot still hurts sometimes where they cut me. I used the credit and while I avoided the cheese grater I realized they just do an "ok" job. Ok isn't good enough for the price. read more

Custom Nails - Shaved off my skin - Nail Salons Near Me - San Ramon, California

I still regret going into this salon to get my nails repainted before attending a wedding last Sunday. I called ahead and made an appointment, but the person who did my nails was very distracted and busy. I had gel Polish in acrylic that had chipped and just wanted them repainted. She had me soak my fingers in nail polish, then removed it with the Dremel. Then, she insisted on doing the powder dip Polish. My cuticles have been infected for a week. Every time I touch something it feels like there are razorblades in my cuticles. I've had my nails done enough to know that this isn't normal. Please avoid this salon if you can. I wish I had just left my chipped nails alone :( read more

I only asked them to remove my gel nails. No soak, no massage, no nail cut, no clear polish or oil. They gave me some hand cream. Charged $30 for this 10 min service. Anywhere else it would've been $5. Wasn't friendly the entire time either. read more

I usually go somewhere else but decided to stop in because I was in the plaza. I regretted it instantly. The woman tried to upsell me so much and made me so uncomfortable. My manicure was done so sloppy. My cuticles looked horrible afterwards and the polish was just not done right. She seemed in a rush and was annoyed when I asked her to fix certain things. Definitely my first and last time here. read more

Horrible service and treatment. I paid over $60 for my pedicure and they didn't even scrub my callouses or cut my cuticles. For this price they were way below my standards. I will never return. read more

I scheduled an appointment at BR Nails for a gel mani. My office recently moved to the area, so I figured that I'd give them a shot. I arrived and Lena greeted me. She asked if I would like a pedicure at the same time as my mani. Sure, why not?! Long story short is that Lena gave me the best, thorough, gel mani that I've had in a while! The pedicure was also awesome! They have a HUGE selection of gel colors to choose from- over 100! Both services were un-rushed and my hands and feet look beautiful. I will definitely return. Thanks Br Nails! read more

Custom Nails - Perfect gel mani by Lena! - Nail Salons Near Me - San Ramon, California

This is my second time here and both times I was greeted with a friendly hello. I am not good at making appointments as it is always a spur of the moment decision to get my nails done. Both times they were able to fit me in. They are so friendly and helpful with suggestions. I will definitely be back. read more

Went with a friend for her birthday. We don't look like the common crowd that shops there so immediately they made us feel uncomfortable but as soon as our friend who came in to pay their attitude changed. Not to mention I had got a simple manicure and the lady cut my cuticle to where it bleed. Not only did she continuously put alcohol on it to make it feel worse. The same cuticle cutter she used that cut my skin she put right back in her drawer. Although I know I'm healthy it didn't give me peace of mind that she didn't sterilize it. Definitely will never come again and would not recommend this place. They could've had long time regulars but quickly ruined that within 20 minutes. read more

Came in for a quick pedicure on my way home from work, was able to get in right away. The girl that did my pedi did a really good job cutting and cleaning around the cuticles. Did shellac color and the polish went on thinly and evenly even though it was one of the finicky colors. The massage was good and the hot stone and towel at the end was a really nice touch at the end. Will definitely be back! read more

I use to go to this place when it was called Galaxy Nails. So I have gone there a lot over the years, both Galaxy and now, BR. But I am done now. They have drawn blood on my big toe and they spent a huge amount of time digging out my ingrown toenail, causing me a great deal of pain. The last time I went, the young lady who was working on my ingrown toenail, who just happened to cause me the most pain than anyone else did, rolled her eyes at me when I was in pain. That was the last straw. As it turns out, they were cutting my toenails in the way that encourages ingrown toenails. I ended up going to the podiatrist and she said to cut them straight across. They were not cutting them straight across. Instead, the ladies at BR Nails were, I believe, intentionally, cutting my nails so the ingrowns would come back. They kept telling me to come in more frequently. Now I get it. I also don't trust them with their electric nail file that spins around because they have gotten too close to my cuticle with that. This caused pain and redness. My teen had gone there many times since she was little. They also caused her pain, the last time we went. So, we are done. read more

I usually never write a bad review, but this place deserves one. For charging me 120$ for nails and toes and few of my nails broke 2 days later ,then I went back and manager redid my nails and charged me 50$ (half price ? ) . After all the hustle going back and forth my nails broke again , next day , I went back again and now another 2 nails broke while on vacation . There are so many better places than this one, do yourself a favor and spend your money elsewhere! read more

Custom Nails - Nail Salons Near Me - San Ramon, California

Very good service. Nice massage for mani and pedicure. Only downside is cash only. Throughly enjoyed being pampered.

Yesterday I went there for my nails and will never go back again. One of the girls not only messed up my nails, cut them too short before listening to me but was rude (spoke in the native language) and the body language was not acceptable. They didn't want to share her name so I'm posting a picture. Amy was really nice she tried to fix the damage that was already done and apologized for the other girls behavior. DO NOT go there for GEL nails. Find a better place! read more

Custom Nails - Nail Salons Near Me - San Ramon, California

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I definitely found them accommodating and really nice, to be honest. I got a dip manicure and a gel pedicure however right before a special event and the dip was so lumpy and my pedicure looks like I did it (I haven't done a pedicure on myself in years and am definitely not skilled at it.) I really wish I hadn't paid the money I did on the job I got. Super nice people but I won't be returning. read more

I'm was visiting family & due to COVID, our nail salons have been closed since early June. Since I usually get a pedicure every three weeks, I was so happy to learn that BR Nails was open as well as open inside. I called the day before to make a 9 am appointment & as the first to arrive so was seated right away. Everyone was welcoming & friendly. All were masked & social distanced with an empty chair between me & the other woman getting a pedicure. The salon was clean & the pedicure chair worked well, which isn't always the case. Macy did a great job giving me a deluxe pedicure! The exfoliation, hot rock & extra long massage was worth the extra cost. My feet feel so good! Thank you, Macy! read more

I stumbled upon this place and was pleasantly surprised--I was accommodated immediately without an appointment on a busy Saturday afternoon. Annie was lovely as was the technician who greeted me. Hot stones were included with the "classic" pedicure. Note: they do not accept credit cards but can do Venmo! read more

I tried this place today for a pedicure and think I just had a bad nail technician. Her name was Nay?? she was way to rough for my taste. I felt she rushed through my pedicure as I noticed other technicians giving through and lengthy foot and leg massage. My lady confused my frustration were her roughness thinking I didn't want her to use callus remover on my heels. She used the callus Board across the top of my toes vs the pinky toe I requested. Tools were used were not fresh out of sterile package! She didn't speak English which made it impossible to communicate. The experience was awful. I won't be back! read more

Lena and the rest of the staff were amazing today. My friend and I went to get our nails done and Lena recommended that we get our eyebrows done. We were a little skeptical at first but they came out great on both of us. It was reasonably priced and they went above and beyond to ensure our satisfaction. read more

Came here for the first time after living in the area for 6 years. The ladies were all very nice, the Deluxe pedicure was so lovely. The massage and hot stone is a nice touch and super relaxing. My toes came out great! read more

I went to get a manicure and pedicure with my 2 kids with me and my sister. I went Wednesday February 12, 2020 ,around 3:30pm. I got dip on my real nails for 40 bucks and pedicure with regular polish foot 26 bucks. So I paid 71 bucks total because I gave a 5 dollar tip. They are both coming off already but anyway that's NOT why I'm writing this review.. I'm writing this BECAUSE my big toe on my left foot has been hurting since the day I left. I've been so patient thinking it will go away but no it's still bothering me...I dunno what that lady did but she was too aggresive. My toe is still having pain on the left upper side and I don't know what to do, I can hardly sleep because of it. read more

Got dip powder gel manicure and pedicure. It was great service all around and pretty inexpensive for the quality! read more

Custom Nails - Nail Salons Near Me - San Ramon, California