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    Alcosta Nails

    4.2 (59 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    40 minutes

    Response rate

    100%

    Services - Alcosta Nails

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    Recommended Reviews - Alcosta Nails

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    Neutral color gel mani, I believe the color was called Rose Water. There's a little black fuzzy stuck in the middle finger nail. Feb 2025.

    I came here in February of 2025 for a neutral color gel mani and I enjoyed my experience and liked how my nails turned out, minus the little black fuzzy stuck in my middle finger gel polish. Because I had an ok experience, I decided to treat my niece to a mani to celebrate our birthdays. She chose gel, but was not happy that her technician chose an accent color for her hearts without asking her what color she wanted. She felt the hearts could have been cleaner and didn't like the bleeding red gel. She wished she could have just done silver sparkles on all 10 nail tips and felt her nails looked like a Valentine's Day set. My niece wasn't happy that the gel didn't cover the sides of her nails well and that it didn't stretch back closer to the cuticle. As for me, I chose a PINK polish and knew with the first swipe that the color looked too purple. I told my nail tech that it didn't look right and that the color didn't match the swatch or number I had chosen. There was a bit of a language barrier and she reassured me it was beautiful and looked nice. I regret not speaking up for myself or my niece and making sure we got what we wanted and what we paid for. A positive star here - I will say, my nieces nail tech was gentle with her and very patient. I felt she genuinely liked being creative and honed into the pre-tween cuteness. Made sure to tip her well for her time.

    Acrylic full set / summer color :)
    Aks M.

    Came in for an impromptu acrylic full set. It was easy to book an appt online and over the phone. The staff is courteous and did a fab job with the manicure. Their location is well managed. They offer variety of services and plenty of colors to choose from.. I was very impressed! I'll def be back for another visit!

    I've been a regular customer at this salon for quite some time and have always had a good experience, which makes this visit especially disappointing. I recently got acrylic nails done along with a regular pedicure, but within just two weeks, the acrylics have already started lifting. Yesterday, one of the nails even fell off completely. This is not the quality I've experienced here before. It seems like there may be new staff, and unfortunately, the work didn't meet the usual standards. I hope the salon addresses this, as I've always trusted their service in the past.

    Christina D.

    Walked in last minute on a Sunday afternoon. Took us all right way 3 pedicures/manicures and a crylic fill. Quality work I really love the French tip. Very clean environment. Highly reccomennd if your in the area.

    Nichelle B.

    I opted to get acrylic nails with Leena and I was pleased with the service. This is my go to spot for my nail care. I haven't done acrylic nails in years, and I love my new nails.

    Sharon A.

    This has been my second time coming to Alcosta Nails. Lena and her team are great! I got the luxury pedicure package with gel nails - a little pricey but so worth it!!!! I came in on a Wednesday afternoon, no appt and asked for a pedicure. There was no wait time, even through there were two other ladies being serviced. Lena took good care of me. Clean facilities, comfortable chairs and lots of colors to choose from. I nearly fell asleep as she massaged my calves, and the best part was the wax!!! I'll be back!

    Ellie N.

    Came here on a Saturday morning without an appointment and they were nice and helped me right away. I did a basic mani and pedi, I believe it was a deluxe pedi. I don't recall the exact name on their menu. For getting regular polish on my hands I did expect it to last 3/4 days. I am quite impressed that it's been a full week and the polish did not chip! The vibe was great, friendly staff. there is a price difference for cash vs card.

    Shannon H.

    I've been trying to find a new nail tech that I can rely on and I think I've found her! I read yelp reviews and decided to give this place a shot. I asked for Lena - she was amazing! She was very detail-oriented and helped reshape my nails from a previous manicure that I got at a different salon. I asked for a fill on my acrylics in a blue cat eye polish and I love it. The photos do not do the results justice!

    After 5 days 4.5 of the nails have fallen off. This was a gel pedicure and should have lasted longer than five days!
    Jo B.

    Came here for a pedicure. I got the classic regular pedi and my daughter got gel pedi. For my regular pedicure the woman cut my toenails super short, using a cuticle cutter. I had to tell her to be extra careful when filing because the nail was already cut too short. When she put the nail polish on, she didn't use anything to separate my toes and instead told me to just "relax" my toes so that it wouldn't hit. Needless to say the work on this was not impressive. For my daughters gel pedicure the work it was average at best. There were some bubbles and the design work was just OK. The worst part is after two days two the gel came off two of her toes. (Update: after 5 days 4.5 toes have fallen off). We will not be back.

    Mia G.

    Alcosta nails is definitely a great place to get your nails done! I've been here twice to get acrylics and both times i loved the service. There have been moments where it seemed like they didn't know what i wanted even after seeing inspo pictures, but they always deliver.

    This is the best nail salon in San Ramon, and possibly the entire tri-valley area. The facility is clean, the service is detailed, and the technicians are friendly. I've received both manicures and pedicures here and have saved myself from seeing a podiatrist for some of the issues I've had with my nails. I used to go 1-2 times a year, but I've loved it here so much that I've been going almost monthly simply because they provide great care. It's a true gem and they should be getting way more foot traffic. It's hidden in the plaza, right between Starbucks and Dairy Queen. This is the place to get the service you need! Thanks Alcosta Nails!

    Thumb nail

    My sister and I went to Alcosta nails to get out vacation nails. Fyi: this was our first time going and usually we go to Dublin nails but it was a Sunday at 4pm and every other nail place was closed. Anyway, we had only waited a few minutes before we got started. I had asked for a colorful set with a design (i attached below) The lady began doing my nails and called over the other worker to ask for help. She had explained she didn't know how to do the design I had showed. The other women brought out some type of glitter, in my past experience doing nails I knew that what she was doing was wrong. I explained to her how to do the design but she ended up doing it poorly so I kindly told her I didn't like them and asked for a simpler design of french tips with a flower on my ring fingers. She kindly drilled the colors off but i noticed she left the half drilled top coat on my nails then she continued to paint over the raggedy paint with new top coat and white french tip. (lazy) although they closed at 6 and it was 5:55. (I walked in at 4:45 and I left close to 7) My flower was also half assed. The lady doing my nails was sweet but i do NOT recommend this place unless you want a regular nail job and a nice lady. A week later My nail polish is chipping off. Don't even get me started on my sister's nails, hers are unevenly shaped and so are mine!

    Cat eye gel manicure
    Sabrina S.

    Went in for a gel mani/pedi and I am in love with the results. Super clean environment, the massage chairs were very comfortable. My technician was very gentle and detailed with my nails, got a cat eye add on and she was masterful with the application. My nails are so pretty the picture doesn't even show how shiny they really are. I've gotten so many compliments already!

    Cat eye gel nails

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    1 month ago

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    10 days ago

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    2 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Lena N.

    Please bring your daughter in. We will fix for her. Thanks.

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    1 year ago

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    4 months ago

    Beautiful location, clean & friendly workers. The price is reasonable, too. Ask for Lina & Nancy

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    Lena N.

    We truly appreciate your business & look forward to serving you again.

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    9 months ago

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    1 year ago

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    6 months ago

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    2 years ago

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    2 years ago

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    1 year ago

    Their customer service was on point, and my toes came out nice. I would definitely go back.

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    Lena N.

    We're honored to have customers like you. Thank you.

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    10 months ago

    The salon is calm and clean, the staff lovely and the quality was first rate. I did a gel pedi and regular mani. I highly recommend.

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    2 years ago

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    10 months ago

    They did an amazing job , thank you Rachel. They are very nice and patient and their product lasts. Reasonable pricing

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    2 years ago

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    2 years ago

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    Thank you. Have a great day

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    11 months ago

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    2 years ago

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    See you next time.

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    2 years ago

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    Page 1 of 2

    Ask the Community - Alcosta Nails

    How much is an acrylic set, fill?

    20% off G Opening . Please come in. We’re taking care for you

    Do they offer GelX?

    Yes

    Don’t See Your Question? Ask Away!

    Review Highlights - Alcosta Nails

    Lena at Acosta Nails said from the very start, I'd have to have those nasty layers removed.

    Mentioned in 10 reviews

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    - Extremely Poor Customer Service…read more I am very disappointed with my experience at Threads Beauty Bar. I called Priti (P-R-I-T-I) the receptionist at 1:00 PM to ask if the threading specialist I like was available. She told me yes, the specialist was available today and also tomorrow. I explained that I live an hour and a half away and specifically drive out for this particular service provider because she does great work. Priti said that was fine and told me there were no appointments scheduled, so I could come in anytime. At 2:35 PM, I called back to confirm that I would be coming and asked if there was an appointment available. She said they had an opening at 3:15 PM. I said that would work. She then abruptly hung up without taking my name or confirming anything. When I arrived and parked, I called back because I realized she had never taken my name to hold the 3:15 appointment. I had my seven-year-old daughter with me, who is sick, so I wanted to be sure the appointment was secured before bringing her inside. Priti told me she could not put my name down unless I physically came into the salon. I did not understand why my name could not simply be written down over the phone, especially since she was the one who hung up without confirming details. Then she started to say, show me your car .. I will come out to see you in your car so I know you are here. I got frustrated because why would I want anyone to see my car when I'm trying to give her my name for the appointment?! She said she doesn't believe me that I'm here and calling to put my name on the time, I was so confused! The situation escalated unnecessarily. Instead of resolving it professionally, she involved someone named Neil, who told me they would not service me and that I had to leave. For someone who drives 1.5-2 hours specifically for their services, this level of rudeness and lack of professionalism is unacceptable. Clear communication and basic courtesy would have prevented this entire situation. Unfortunately, due to the poor and dismissive customer service, I will not be returning. I will also report this to the business bureau.

    If you're ever gotten your eyebrows threaded then you know how nerve wracking it can be to go to a…read morenew place. In town to visit and needed to get an eyebrow clean up, my cousin recommended this place and figured why not give it a try. Walked in and was pleasantly surprised at how big it was inside and all the services they offer. It's a hair salon set up with lots of chairs, to my surprise I was actually very happy how the service went. The eyebrow tech was so sweet and did a great job!

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    4.8(256 reviews)
    4.0 mi
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    To tDouglas M- this is my reply to you! As someone who works in customer service, this review…read morehonestly reads less like constructive feedback and more like someone looking for something to be upset about. A short wait, a staff member stepping away, or a moment of confusion is normal in any business -- especially one that's clearly served you well for years. Most people understand that. What's disappointing is seeing a long, dramatic write‑up over something so minor, especially when the employees you're criticizing are real people doing their best. Turning a brief inconvenience into a public takedown doesn't make the business look bad -- it highlights how unforgiving and unrealistic some customers have become. If this is the worst thing you've experienced here after years of good service, that actually speaks volumes about the quality of the staff. Not every moment needs to be escalated into a Yelp saga. A little patience and basic empathy would have gone further than this review did.

    I have been coming here for years, even when it was lunch box, and never had a problem, until now…read more So I'm giving them 3 stars but normally I would give 5 stars (if this was my first or second time, it would be 1 star and I would not return). I come in once or twice a year, usually before a beach type vacation to get my back waxed. They have always had someone at the front desk when I walk in, but not this last visit. Let me mentioned before getting into it, the place is always clean, the entrance, Hallway and wax rooms. The wax service is always fast, professional and as relaxing as it can be getting waxed. I never had a scheduling problem until now either. This last experience was not good. I arrived at 1030 my scheduled time, but no one was at the front desk, but I could hear someone talking on the phone in the room behind the desk. I waited 5 minutes figuring they would come out, but no, so I start to ask if anyone here? No response for 2-3 min, so I asked again, then a lady with black and purple hair comes out of the room and say someone will be right with me and turns back around into the room to continue to talk on the phone, as if I was bothering her at work!! Then a few minutes later, another person comes out from down the hall (I think she was actually with a client) and asked if I have been helped, I said no and told her my appointment was at 1030, she tells me the appointment was at 1040 (this was at 1042, already past my apparently rescheduled appointment) and said someone will be with me shortly. Then the other lady that was talking on the phone comes out from the room behind the desks. I sat there about 5 more mins until my wax person arrives, say sorry for being late, and gets ready (it appears they changed the appointment because the wax person was running late), they never told me they changed the appointment time (no text like all the other notifications, which I like from this place). The appointment was never changed on the website, only locally, maybe they just lied for her, and told me 10:40. Oh and no one ever came out of the room behind the desk after the phone call lady, while I was waiting for my room to be ready. It was clearly a personal call at work and she didn't want to be bothered at work. At the end, I still tipped, against my better judgement, a lower 10% rather that the usually 20%. The wax person was late, but apologized. I think I will return because up until this time it has been great, but not sure.

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