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The Wax Room

5.0 (5 reviews)

By appointment only

Services - The Wax Room

Eyebrow services

Bikini wax

Waxing

The Wax Room Photos

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Radiant Waxing San Ramon

Radiant Waxing San Ramon

4.8(258 reviews)
0.4 mi
Women-owned & operated
Committed to satisfaction

To tDouglas M- this is my reply to you! As someone who works in customer service, this review…read morehonestly reads less like constructive feedback and more like someone looking for something to be upset about. A short wait, a staff member stepping away, or a moment of confusion is normal in any business -- especially one that's clearly served you well for years. Most people understand that. What's disappointing is seeing a long, dramatic write‑up over something so minor, especially when the employees you're criticizing are real people doing their best. Turning a brief inconvenience into a public takedown doesn't make the business look bad -- it highlights how unforgiving and unrealistic some customers have become. If this is the worst thing you've experienced here after years of good service, that actually speaks volumes about the quality of the staff. Not every moment needs to be escalated into a Yelp saga. A little patience and basic empathy would have gone further than this review did.

I have been coming here for years, even when it was lunch box, and never had a problem, until now…read more So I'm giving them 3 stars but normally I would give 5 stars (if this was my first or second time, it would be 1 star and I would not return). I come in once or twice a year, usually before a beach type vacation to get my back waxed. They have always had someone at the front desk when I walk in, but not this last visit. Let me mentioned before getting into it, the place is always clean, the entrance, Hallway and wax rooms. The wax service is always fast, professional and as relaxing as it can be getting waxed. I never had a scheduling problem until now either. This last experience was not good. I arrived at 1030 my scheduled time, but no one was at the front desk, but I could hear someone talking on the phone in the room behind the desk. I waited 5 minutes figuring they would come out, but no, so I start to ask if anyone here? No response for 2-3 min, so I asked again, then a lady with black and purple hair comes out of the room and say someone will be right with me and turns back around into the room to continue to talk on the phone, as if I was bothering her at work!! Then a few minutes later, another person comes out from down the hall (I think she was actually with a client) and asked if I have been helped, I said no and told her my appointment was at 1030, she tells me the appointment was at 1040 (this was at 1042, already past my apparently rescheduled appointment) and said someone will be with me shortly. Then the other lady that was talking on the phone comes out from the room behind the desks. I sat there about 5 more mins until my wax person arrives, say sorry for being late, and gets ready (it appears they changed the appointment because the wax person was running late), they never told me they changed the appointment time (no text like all the other notifications, which I like from this place). The appointment was never changed on the website, only locally, maybe they just lied for her, and told me 10:40. Oh and no one ever came out of the room behind the desk after the phone call lady, while I was waiting for my room to be ready. It was clearly a personal call at work and she didn't want to be bothered at work. At the end, I still tipped, against my better judgement, a lower 10% rather that the usually 20%. The wax person was late, but apologized. I think I will return because up until this time it has been great, but not sure.

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Radiant Waxing San Ramon
Radiant Waxing San Ramon
Radiant Waxing San Ramon - Unlimited Brazilians

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Unlimited Brazilians

Silky Touch - Front Desk (San Ramon, CA location) Cute and clean

Silky Touch

4.8(16 reviews)
0.4 mi
•$$

After doing laser hair removal and having adverse affects from it I started going to Silky Touch…read more Out of no where I started growing thick chin hair which I never had before laser hair removal. I knew the only way to get rid of it was to get electrolysis.. which honestly was the best decision ever! The location is fabulous of Silky Touch. It's in a very safe and quiet area with lots of parking, a secure building and a very very VERY clean treatment room. I completed 10 1 hr sessions over the course of 11 months and now my chin, sideburns and upper lip are all hair free! ROMA IS INCREDIBLE!!! She is incredibly meticulous and extremely detail oriented. Everything about the experience I was impressed with. Excellent bedside manner and so great at what she does! My before and afters speak for themselves. This would not have been possible without Roma and Silky Touch. *I also think their prices are incredibly reasonable. Heck! It was less expensive than the laser hair removal I will 100000% be returning for a different body part solely because of how impressed I was with my experiences there. THANK YOU ROMA!!!

Silky Touch in Alameda is in a great location. I had an electrolysis appointment with Kira…read morerecently. Kira is very professional and friendly, very easy to work with. My appointment went well and I will schedule future appointments with Kira. I can highly recommend Silky Touch. Christel R.

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Silky Touch - Electrolysis of the chin - 10 1hr treatments

Electrolysis of the chin - 10 1hr treatments

Silky Touch - Electrolysis of the chin and neck after 10 treatments

Electrolysis of the chin and neck after 10 treatments

Silky Touch - Electrolysis of the chin/ neck after 10 treatments

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Electrolysis of the chin/ neck after 10 treatments

The Wax Room - waxing - Updated May 2026

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