This was an incredible experience and now my favorite spa in Miami. The attention to detail and the…read moreinteraction from the moment you walk in with every team member is totally 5 star! I came for a 50 minute Swedish massage and my masseuse was magical. I typically don't get light- medium pressure massages. I mostly get very deep tissue, but this was such a relaxing experience. There are so many tiny details like the chime at the beginning and the cold crystal at the end. The treatment rooms are spacious they have a full shower in the room and the beds with heaters and mobility to lift your legs and back. It was a great massage, but I think what really blew me away and I decided to spend the rest of the day was all of the spa amenities. The spa has a private pool and Jacuzzi outside where you can order lunch. It is so pretty and relaxing and everyone was so quiet and respectful. There were so few people there it feels exclusive and private. The view of the beach gorgeous! Then going back into the women's locker room. The steam room and the sauna are totally top-of-the-line. They also have a shower with cool rain and thunderstorm settings. The steam room, especially was really unique. It's completely dark and then there are these twinkle lights that change colors in the ceiling and they have this rounded seating that you can put your legs up on an ottoman in the center. It's just really well designed and comfortable. The staff in the locker room was so sweet and they have anything you could need from contact solution to styling products for your hair curling iron, blow dryers you name it. Also gets a little hairbrush which I thought was a nice touch. Then they even have branded chocolates for when you leave. I can't wait to come back!

Very disappointing experience for the money. 90 minute facial and the aesthetician spent 15 of…read morethose minutes interviewing me with too many questions. I understand the need for a few questions but to waste your experience on this is ridiculous. Ask before you start the timer. Worse, she did zero facial extractions. It was in her words a "feel good" facial whatever that means. This despite the front desk promising that extractions are included. Only when pointing out this disconnect did my brother who followed my facial got a proper experience. The aesthetician confirmed she doesn't do extractions but would make an exception. For 540 dollars for 90 minutes it's a complete waste. If you have money to burn at least make sure they do a good job. We also ordered salads at the spa and the chicken came ice cold and was rubbery. For 60 dollars a salad you would think they would make sure it's an incredible one. Instead it was a small portion and cold meat. They heated the chicken when we pointed it out but it didn't change the fact that the meat was so dry. The staff is nice here and clean facilities of course. I just thought the food and quality of facial would be impeccable at this luxury price point and sadly it was not.

A Five-Star Couples Experience at K'ALMA Spa - Miami Beach…read more My daughter gave my husband and me a couples massage package for Christmas, and I was so excited when I finally decided to use our certificate on Friday, April 17, 2026. We had a 1:30 PM appointment at K'ALMA Spa, located inside the Viktor Hotel at 1144 Ocean Drive, Miami Beach, Florida 33139. Let me start by saying--I LOVED, LOVED, LOVED this certificate! From the moment my husband and I arrived, the experience was wonderful. There is valet parking directly in front of the hotel, and we paid $50 for all-day parking, which was convenient because we were able to enjoy the area without worrying about moving our car. When we walked into the hotel, the young lady at the front desk was extremely nice, welcoming, and helpful. We were escorted to the spa's changing area, which was beautiful and had all the amenities you would expect in a comfortable home bathroom. We were provided with lockers where we could safely store our belongings and change into our spa attire. After changing, we were taken into the Tea Room, where our relaxing experience really began. We were then given a mini tour of the spa. K'ALMA Spa is located one level below the hotel's lobby entrance, and when you walk into the spa, you immediately notice how beautiful, spacious, peaceful, and inviting the atmosphere is. There are even tables where you can purchase products to take home, including spa lotions, exfoliators, candles, incense, and other relaxing goodies. Another lovely young lady gave us a tour of the different rooms, and I thought the attention to detail was amazing. Each room had its own purpose. There was a meditation room, as well as a peaceful reading room where guests can sit, relax, and read something inspirational. Then came the part we were really looking forward to--our couples massage! Our massage therapists were Mr. Nirioldis Turro, who was my therapist, and Ms. Arlettis Bautista Velazquez, who was my husband's therapist. Mr. Turro was absolutely wonderful. Before beginning, he asked me several important questions about the reason for my visit and what areas I wanted him to focus on. I really appreciated that because he wasn't simply giving me a standard massage--he was listening to what I needed. And let me tell you, he was AMAZING from head to toe! He focused on all of my sore areas, especially my shoulders, lower back, and neck. He worked on my muscles, incorporated stretching, and paid attention to the areas where I was experiencing tension. There was honestly nothing about the massage that I did not enjoy. I LOVED IT ALL! My husband had the same wonderful experience with Ms. Arlettis. She listened to the areas he wanted addressed and definitely went to work! By the end of the massage, he felt rejuvenated, relaxed, and completely at ease. The atmosphere made the experience even better. There was soft, peaceful music playing, along with beautiful water sounds that reminded us of water flowing down a mountain. At one point, Ms. Arlettis had my husband so relaxed that he actually started snoring! And you know a massage is GOOD when your husband falls asleep during it! After our massages, we discovered another wonderful surprise about the package my daughter gave us for Christmas. It wasn't just a massage--it came with additional rewards and benefits, including access to the Viktor Hotel's restaurants, pool, and bar. And the location couldn't be better! You are right on Ocean Drive, where there is always something happening. There are restaurants, entertainment, stores, boutiques, beautiful scenery, and so much more. You can easily make an entire day out of the experience. But let me get back to K'ALMA Spa, because this place deserves its own recognition. This was truly a FIVE-STAR SPA EXPERIENCE! From the welcoming staff, beautiful surroundings, relaxing atmosphere, thoughtful tour, comfortable facilities, and, most importantly, the exceptional massage therapists, my husband and I were extremely impressed. A BIG SHOUT-OUT to Mr. Nirioldis Turro and Ms. Arlettis Bautista Velazquez for their professionalism, knowledge, experience, and incredible massage techniques. They both listened to what we needed and made sure we left feeling relaxed and refreshed. My daughter definitely picked a wonderful Christmas gift for us! I would absolutely recommend K'ALMA Spa to my friends and family, and my husband and I will DEFINITELY be back! Thank you, K'ALMA Spa, for giving us such a relaxing, memorable, and special couples experience. Five stars all the way! Hubby and I will be back! Maria & Tony E. Happy Customers

Came here for my friend's bachelorette and it was a very relaxing experience. I got the 3 package…read moredeal but instead of a facial, I extended my massage and got the body scrub. You fill out a form prior, specifying what you like and don't like as well as the pressure you prefer. I loved my massage and body scribe as they were both super relaxing and the pressure was to my liking. There's a mediation room with music, water and tea. I love the swinging chairs as well

This was my first ever spa experience. The massage was absolutely amazing. I had the day pass so…read morewas able to enjoy the pool, jacuzzi, gym, steam room, and sauna. Something to note is that there is only one shower for the entire bathroom. The pizza I ordered at the pool was very good, I believe it was from the Italian restaurant of the hotel downstairs, definitely would have again!

I found Dua Spa through Groupon. After buying the Groupon, making an appointment was easy on the…read morephone. Dua Spa is located inside Dua Miami, a Marriott Autograph property in Brickell. Checking was easy as well. Once I entered in the hotel lobby, the front desk gave me a key card to enter the P level where the spa is. The spa front desk was friendly. Note: They charge an automatic 20% gratuity when you check in. I was escorted to the locker room (which is on the smaller side) and given a robe, towel, and slippers. I was then escorted to their Relaxation room. The Relaxation Room had pretty limited amenities. Basically just water. I think it's more of just a holding room before your massage. My massage therapist was, Denisse. She was super sweet and professional. I expressed in the beginning that I liked firm pressure to get rid of the knots in my shoulder area. She was only able to maintain that for a little bit and then it was more gentle strokes that were relaxing but didn't do anything to release my muscles. Not a bad massage, just different. Afterwards I checked out the sauna in the locker room. It was off so it took some time to heat up, but since I came on a weekday, I had it all to myself. The gym was a pretty standard hotel gym but had free weights, treadmill, spin bikes etc. It was actually on the larger side and had a great view. I didn't get a chance to try the steam room, but they had that available as well. I also didn't get a chance to lounge in the pool area, but I took a peek and it looked really nice and no one was even out there (it was a Thursday afternoon). My takeaways: -Easy booking and relaxing experience -Not really worth full price. Definitely go through Groupon or a sale, if you can -Confirm when booking that you want a massage that's firm pressure (if that's what you're looking for, or just expect it to be those relaxing massages, not a "sport" type massage) -Book for weekdays if you can so you can take full advantage of the pool, gym, sauna etc without it being overcrowded

I totally loved my experience at this spa! The spa itself is very zen and they offer high-end…read moreproducts from EmerginC. The changing room is huge. They provide you with a robe and slippers. There's also a comfy waiting room. I did a facial with Tatiana where she implemented some anti-aging products. Tatiana took such good care of my face and explained the products she was using. She cleansed my face with hot towels, steam, and aromatherapy. As a mom who is always tired, I really appreciated how they used products to diminish dark undereye circles as well pigmentation, dryness, and fine lines. She concluded the treatment with a relaxing face massage. I wish this could have gone on forever! Shortly after it was time for my massage. Being a mom who constantly carries around a heavy toddler, I cannot remember a time when I didn't have back pain. Joel really worked wonders on my back. He found every single knot and I felt brand new afterward. They usually have special offers for holidays, so if you don't have anything planned for Valentine's Day yet, you might want to look into that. Booking a spa treatment will automatically give you pool access for the day.

1 Star I've been to…read morethe spa at Trump International Beach Resort multiple times, but after my last visit on February 1, 2025, I'm incredibly disappointed. I had a 3:15 PM appointment for a 30-minute Quick Fix massage, but when I arrived, I was told I would have to wait 45 minutes--without any apology or explanation. Instead, I was just told that they had called my phone several times. But I was already at the spa, relaxing, not checking my phone. The front desk staff member was completely unprofessional and dismissive when I kindly asked for a refund, since I couldn't wait that long or come back another day. She showed no courtesy, didn't apologize, and when she handed me my refund, she coldly said, "OK, that's it," with an attitude. It was beyond rude. The only bright spot was the massage therapist, who actually apologized and admitted that it wasn't right for me to wait that long for a short service. I appreciate his kindness, but the front desk experience left a terrible impression. I was here with two friends for a spa day, and this experience put a damper on the whole thing. For a high-end resort, customer service should be much better. I won't be coming back after this.

This was my second time here at Ondara. I didn't think it could get any better but I was wrong. The…read moreservice was AMAZING! I can't think the staff enough for showering me in kindness and hospitality. Between the amenities and the massage, and the complimentary champagne, they have a lot to offer. Every time I visit Miami, I will visit the Ondara Spa. 1000/10!! I'm recommending this spa to all of my friends and family.

The service was great, and everything looks amazing. My only problem was that there wasn't a lot of…read morespa amenities. In comparison to other spas in Miami Beach, this was one of the least impressive ones I've been to. I wouldn't recommend for any couples looking to go to a spa together. I thought we'd have a massage room with a view like I had seen around TikTok and instagram, but we didn't. And we were celebrating our honeymoon so it was really underwhelming. The massage itself was great, and the masseuses were very nice, just wished it had more amenities.

Great service! Great location on Collins Avenue! Very intimate setting! Great prices ! Recommend…read more100% Team was very helpful there. Fast and easy to scheduling.

rip off for tourists. Not coming back. Didnt get the amount…read moreand quality of services advertised. Not worth the money. 2people, 2hours - 720$. Poor quality, we were rushed through the services. When i steped out after my 50min facial - my mother was already out of the room - while she was booked for a 75min body contour (we started at the same time). Facial didnt tighten my pores or refreshed my skin - if i pay 140$ plus 20% tip for a facial - i want to see the result and feel refreshed. Was not the case. Last minute got suggested to switch from the Rejuvinating body wrap to a massage. I agreed. Got a light massage for 50min (while asked for stronger pressure) - instead somehow got charged 140$ for 1hour massage. It was not 60minutes. In addition to all, after my massage - i had a mark on my forehead and side face from their massage table - for the next 2 hours it wouldnt go away. Dont recommend! They overcharge and underperform.

Wow. What can I say? The Natalia Escabias Luxury Spa is simply that...a luxury slice of heaven…read more If that's what your looking for, you came to the right place. All the hotels were booked for my 15 year wedding anniversary and I was in a bind! I was strongly recommended to try Natalias spa. Hmmmmm..... wasn't sure....yet, I did. Thank God for that recommendation! I have spa (ed) all over the world and I must say, Natalias spa steals the cake. What a true dream spa experience. We did Reiki energy sessions, a 60 minute deep tissue massage, a Tibetan foot wash experience and we left, literally.... floating! What makes her spa really unique, besides the fact that every provider there is super fantastic and connected to their work and practice, is the spiritual cleansing experience. Especially with the Reiki, it was so cleansing and centering....just what the doctor ordered for that Monday morning. The foot wash was simply perfect and re-centering as well. The massage left me walking stronger and feeling more grounded. The providers are sensational. We had three different therapists and they all did such a focused and purifying treatment, each with their unique special energy. So, very cool. It was so fantastic, I bought a reiki package and will be returning over the next several months, to keep restructuring my energy and balancing my chakras. If energy work is your thing, you have found a GEM. If it's not, you will be fascinated by the massages and foot washes. It really is a slice of heaven. You will leave complete. I had the pleasure of meeting Natalia while she was at her spa, and what a doll face . The most gracious host. Natalia wants to please and assist you to have the most amazing experience in her healing space....Nice work Natalia. You get an A plus baby! Miami has needed this centering piece of light and cleansing right in the heart of Coral Gables. Great timing.

Amazing GREAT experience. Highly recommend We decided to…read moreget massages at the spa at the standard. The staff is very helpful and the facilities are great. The best SPA in Miami

Such a relaxing time at this spa. Attended with the spa month special and loved the attention I got…read morefrom staff since the minute I walked in. Had a very relaxing massage and the indoor spa pools and steam room really took it to the next level of relaxation. Would definitely return for another spa day.

It is truly disheartening to see the condition of Lapis spa at the Fontainebleau, a hotel that is…read moresupposed to represent one of the standards of luxury in Miami Beach. Unfortunately, both the state of the facilities and the quality of the service are far below what one would reasonably expect from such a prestigious property. The facilities are visibly deteriorating and poorly maintained. Several water faucets do not work, numerous ceiling lights are burned out, the floors are covered with unpleasant rust stains and dirt, the showers are not functioning properly, and the bathtubs are missing stoppers. The overall condition feels neglected, shabby, and frankly miserable for a spa associated with a luxury hotel. The service experience was equally disappointing. The person at the front desk was very pleasant and welcoming, which I appreciated. However, the person responsible for showing guests around the facilities seemed reluctant to do their job and appeared visibly annoyed throughout the interaction. The robes provided were of very poor quality and lacked even basic features such as pockets. Even more concerning was the feeling of being scrutinized and judged based on one's physical appearance and body. Rather than feeling welcomed, respected, and comfortable, I felt uncomfortable with the way we was looked at and treated. This is completely unacceptable in a place that should offer relaxation, privacy, and a sense of well-being. A luxury spa should provide not only beautiful, well-maintained facilities but also professional, respectful, and genuinely welcoming service. Lapiz spa is currently falling short on both fronts. The contrast between the reputation of the Fontainebleau and the actual experience at Lapiz is shocking. This is not the level of quality, care, or hospitality one should have to accept at a property of this caliber. Serious improvements in maintenance, cleanliness, staff attitude, and guest experience are urgently needed.