The service here was pretty great, the concierge was wonderful and all of the people we came across…read morewere great. The facilities themselves were just okay. If you were traveling for work and staying at this hotel, and needed a day to just forget that everyone existed, this would be great for that. My friends and I flew down from Richmond during a crazy winter storm and decided to get a day pass here among other things. The day pass included spa access during their open hours, as well as pool access. Unfortunately, because of the unseasonably cool weather, the hotel had not opened the pool which pretty much made the spa the only option for anyone else who had purchased the resort pass too, and I'm just not sure the facilities were up to that task. The spa itself had a relaxation area, which was three lounge chairs in the room with a hot tub and a cold tub. In the room next to that, there was a dry sauna, a wet sauna, and a shower. I'm not a huge fan of the dry sauna, dry heat isn't really my thing, but I did rather like the wet sauna room. It was nice and large, and the hot steamy air felt great on my poor frozen winter storm lungs. The cold plunge pool is also not my thing, but the hot tub was awesome, but it had a couple of pretty huge problems. The first was that it was up a flight of stairs. Everyone in our party has limited mobility in some fashion and One of our party uses a walker and isn't super mobile at all, so it was very difficult to actually make it to the hot tub. Might have been nice to know it wasn't actually accessible before we booked the spa. Luckily, even though she isn't super mobile, she is able to haul herself very slowly up stairs, provided it has a nice sturdy railing... Which it did have a railing... unfortunately the railing was completely loose at the bottom and not particularly sturdy since it was only partially connected. It had stone steps, and due to the nature of the room, they were a bit wet so they had nonskid stickers on them, but it had unfortunately peeled up and was mostly loose. Ultimately, our friend ended up using us as the steady banister to get up the stairs, but that probably wasn't any safer since it wasn't like we had anything to hold onto because again... slippery stairs and loose banister. We made it up safely, and then try to get in the hot tub. The tub itself is square, has a ladder railing, but we couldn't actually see any ladder steps, so we kind of had to guess where was safe to get in the pool. Being the most mobile of the group, I ended up sitting on the edge of the tub and feeling around with my feet until I figured out that the tub has three walls with stone benches around it that we could step on and get in. We only actually figured out after getting out that the pool had sunken footholds in the wall, not an actual ladder. Never would have found those getting in, but learn from our ignorance. The hot tub is awesome, the jets were great and absolutely the thing we needed after the plane flight and freezing winter storms, but everyone else felt that way too, so we were unable to get back in it again like we would have liked. We ended up heading out earlier than we intended and just sitting outside for the rest of our stay. Overall, the place is small, which makes it hit or miss as to whether or not you can use the facilities, which makes it hit or miss as to whether it is a good value for the day pass. You may luck out, or you may strike out.

I have been here a few times and I am sure I will be back in the future. Esencia spa has great…read moreoffers throughout the year not just during Miami spa month. You are taken to the back by one of the employees who explains where the lockers are and then gives you a tour of all of the different water amenities that they have. I love the Jacuzzi with the cold plunge pool right next to it. I also do enjoy all of the different sauna steam showers that they have. The muscles there are awesome. I had a deep tissue massage this time which was amazing. I love that you're able to go to the pool and enjoy lunch while enjoying your spa services. I'll definitely be back.

Such a relaxing time at this spa. Attended with the spa month special and loved the attention I got…read morefrom staff since the minute I walked in. Had a very relaxing massage and the indoor spa pools and steam room really took it to the next level of relaxation. Would definitely return for another spa day.

Had a very relaxing day here at Lapis Spa. Heard about it from friends who stayed at the…read moreFontainebleau Miami Beach Hotel. Booking a massage was easy. I arrived a bit early and was able to move my service up. Attendants were all helpful and lovely. The spa was very clean and sanitized. It was an early in the day so I basically had it to my self (which I loved!) . After my massage I spent the next few hours enjoying the steam rooms and minimal pools. I left feeling relaxed and satisfied with my experience. Will return and try to make it a girls spa day soon!

Best of the Best! Ask for Alejandro - he's a miracle worker and a very good listener as he focuses…read moreon the areas of concern and knows exactly what to do. very skilled and loves what he does. After a session my body feels healed. Also, the staff is always kind and the atmosphere of the spa is peaceful.

Made a appt for couples massage $250 package. Service was excellent. Me and my husband had chose…read morewhoever .. we both got guys and we both chose medium pressure.

If I could, I'd get a massage from Chacha every day. Not only she's a great person, but she's also…read morean amazing massage therapist. I've had great experiences with her both during and after my pregnancy. Her prenatal massage was fantastic and I can't recommend her enough.

My husband booked me a treatment at the spa for a surprise. After reading some of the reviews, I…read morewas concerned about the practitioners. However, I was so lucky to have cha-cha and had one of the best massages I could have ever hoped for. She was so attuned and absolutely phenomenal, she was great at adjusting pressure when necessary and somehow I was able to know exactly what my body needed. She truly has magic hands. Cha-cha was definitely a five star masseuse. I took one star away because of the spa facilities, they are kept very clean, however, separation between rooms is very thin, and you constantly hear, squeaking and banging, which is not very relaxing. Also at the table where they offer fresh fruit, they had a pile of apples. It would be nice to have a platter with refreshed sliced fruit or at least some variety. Also, the initial locker I was given did not work so I had to spend time speaking with someone to be changed to one that's did.

This was my second time here at Ondara. I didn't think it could get any better but I was wrong. The…read moreservice was AMAZING! I can't think the staff enough for showering me in kindness and hospitality. Between the amenities and the massage, and the complimentary champagne, they have a lot to offer. Every time I visit Miami, I will visit the Ondara Spa. 1000/10!! I'm recommending this spa to all of my friends and family.

Was visiting Miami Beach and wanted to pop into Ondara. All I can say is 10s all across the boards…read more The staff is amazing and Nick the spa director is so kind! He really made the experience special! I think this is one of the nicest spas I've seen in awhile and I will definitely be back, not only because of the accommodations but the team! Definitely a gem in Miami Beach!

I love the valmont products and I was excited to try this location for the spa. Parking is valet…read moreand they give you 4 hours at the discount price. If you go over 4 hours then you get charged the full fee $35 to valet. To get to the SPA you have to walk across the lobby and outside and across to the SPA check-in area. The changing area and sauna and one person steam room shower is located here. Then to get to the treatment area you have to walk back across the outside area and the front lobby through the area with guests and all their luggage to the elevator in your robe. This is not a great experience and you must repeat this step after your treatment. The relaxing area is nice and I was excited to find my favorite tea. They only had one China tea cup and the only other option was paper cups for the 5 people in that area. I got the tea cup for myself. I poured the water and the tea pot has cold water in it. I had to start over. The tea kettle was the cheapest Breville tea kettle with not temperature settings. The water got boiling hot but the tea is herbal, green mint or chamomile which doesn't get boiling water. Anyway it was too hot for the tea. My massage therapist was a bit late as they are the ones cleaning the area on the first floor but he apologized and said I still got my full massage time. I didn't mind that. The parking lot next door is under major construction and despite it being Sunday the noise was not massage friendly and I guess the massage rooms had no soundproofing. The rooms are comfortable and the beds are heated. After the massage they rushed us out of the lounging area. We went back down to checkout and get changed and ready for brunch. See the restaurant for the brunch experience.

Alejandro was the best Masseuse I've ever had. I have been to over 20 luxury spas and I have never…read morefelt like I had a new body afterward. They are always relaxing, of course but nobody ever seemed to get it right until this visit at the Valmont in Miami. I didn't request a specific gender or person but somehow I got Alejandro and it was amazing. His warm and kind mannerisms made me feel comfortable. The massage was even better. I will for sure return!

Let me start by saying we had a blast here! We've been here in the past, but this time we had an…read moreopportunity to have a balcony, ocean view pool suite, and I jumped on the opportunity. From the moment we arrived with check-in, getting our bags to our room, we were treated like true VIPs. Once we got to the room, we had time to change and head to the pool. The evenings were great as we were able to sit out on the balcony and relax, while at the same time being in the lobby or hitting the restaurant was always great. We took advantage of the on-site yoga classes and the beach every day while we were there. The beach area was nice, in the servers supporting the beach I felt did their best to accommodate all of the guests outside. If you're a frequent AMEX user, I would definitely recommend going through your AMEX as it really did just make a difference. The grounds were well kept the pool was clean. The staff was friendly and most importantly, we had an overall great experience. I would definitely recommend it for anybody coming to South Beach to come here, as it's centrally located and it's easily accessible to lots of other activities you may want to consider.

My friends and I spent a Sunday at the Kimpton Surfcomber and booked the Ivy cabana. The cabana…read moreitself was cute, comfortable, and gave just the right amount of shade and far enough from the neighboring cabanas so it felt semi private. Service was great. Our attendant was attentive but not hovering, kept the drinks coming, and food came out fast. Everything we ordered was solid -- perfect pool-day food and refreshing cocktails. There is a minimum spend requirement for the cabana, but it was super easy to hit between food and drinks. And considering you're paying for a dedicated space, service, and a prime poolside setup, it felt worth it. Overall, it was the perfect day to unwind and feel a little luxe. I'd definitely book the Ivy cabana again.

This is my 2nd time getting a massage here and I love it. The employees are very helpful in the…read morefront and welcoming. I had Melissa for a 50 minute massage and she was very professional. Asked me if I had any soreness or pain and wanted to focus on any specific area. The ambiance is one of my favorite things about this location. It's dim lighting, they play sounds like waves through the speakers that make you feel as if you are in an entirely different place. Overall very relaxing and feels like the staff cares about your experience.

I had a membership here and loved the service. Kre (Lakresha) was my absolute favorite masseuse; I…read morebooked with her at least 3 times. She was warm, personal, and 1000% knows her anatomy by the way she focused in on my knots and worked intentionally on them. She starts and ends the massage with deep breathing and she also gave me "feedback" after each massage on areas I could work on at home. Check-in was always quick, friendly, and efficient. The massage area is designed beautifully with a "chic shipwreck" kind of feel with the wave breaking background noise, soft light, and decor. Maybe changing up the music every once in a while would be welcome but I think this is their brand. I will say the main reason I stopped my membership was the cost. To add deep tissue and other enhancements is $20 each on top of tip and the membership price. it was a worthwhile investment for my body for some months, but the pricing was too indulgent for my capacity. However, would go back and totally recommend Kre!

I recently went for a massage and was impressed by the sense of calmness and tranquility from the…read moreminute I walked in. The staff was nice and very helpful and my massage was amazing. I will be going again.

Terrible service and establishment. Lack professionalism and advertises services that do not…read morefollow their descriptions. When these issues were brought to their attention they offered no resolution. Don't waste your money here!

I had a spa day pass and the facilities provided the perfect balance of tranquility and relaxation…read more Brenda at the front desk was very helpful and provided excellent hospitality.

I went yesterday with 3 other people and had a great time. Miami Spa Month offers a really nice…read moredeal. So you have access to the pool and a reduced parking rate with the promotion. You can of course go to the beach but you won't get the chair and umbrella included in this. The spa was super clean and the staff was super friendly. The ammenities include a dry and wet sauna, showers, and a small relaxation area. My therapist was professional and the oils and body butter were top notch. Please keep in mind that they have a 24 hour strict cancellation policy. I'm surprised to see that there are very low rated reviews about this place. Everything was more than I was hoping for and I highly recommend this spa to anyone that would like a more elevated experience.