rip off for tourists. Not coming back. Didnt get the amount and quality of services advertised. Not worth the money. 2people, 2hours - 720$. Poor quality, we were rushed through the services. When i steped out after my 50min facial - my mother was already out of the room - while she was booked for a 75min body contour (we started at the same time). Facial didnt tighten my pores or refreshed my skin - if i pay 140$ plus 20% tip for a facial - i want to see the result and feel refreshed. Was not the case. Last minute got suggested to switch from the Rejuvinating body wrap to a massage. I agreed. Got a light massage for 50min (while asked for stronger pressure) - instead somehow got charged 140$ for 1hour massage. It was not 60minutes. In addition to all, after my massage - i had a mark on my forehead and side face from their massage table - for the next 2 hours it wouldnt go away. Dont recommend! They overcharge and underperform. read more

Shala Spa - Day Spas Near Me - Miami Beach, Florida

Judy the masseuse is excellent. Can't say enough about her. The space isn't special. No one is vaccinated - just an FYI in case that is relevant to you. It's extremely high priced for the overall experience and the owner is very rude and all business no love. Despite price I had five massages with Judy and one facial. Facial also want special. After today's experience with the ungrateful owner. I won't return. There are some great massage places around Miami. See my other reviews!! read more

The service is incredible.... the deep tissue massage Michael gave us was unmatched to any chain corporate one I've ever had! He was professional and asked always if I was ok and felt 100% pampered. Your spa service gives you access all day to roof top pool and a perfect day vacation is complete! read more

I couldn't believe no reviews for this spa, then I saw they were all "filtered". If you are casual Yelper or from out of town and want to review an out of town business, check-in on the mobile app and your review will be less likely to be filtered. Just a tip! Loved it! We had the rooftop massages and after kept the cabana. Ended up spending almost 6 hours on the roof. Spectacular views of the ocean, the Versace Mansion and the pool area. Annie and Eddie gave us our massages. Both excellent. Combination of Swedish, trigger/pressure point and other styles. As we were on vacation a nice medium massage was just perfect. No soreness after. We ordered Mojitos and kicked it by the pool the rest of the day. Super romantic and super relaxing. I highly recommend this for a great couples day. I called to book my appointment and ask some questions. They had a $99 special for a 50 minute massage but it is only head, neck, shoulders and scalp massage. I wanted a full regular massage so I explored further. They were very helpful with straightening out all the options and all the deals. I snagged the Yelp Voucher for $35 off ($105 for $140) for each of us...sweet and Yelp automatically loaded it up to My Deals, on the phone so no paper to carry.! I booked the couples 90 massages, rooftop, poolside and then planned drinks and lunch poolside after the massages to chill. You can use the pool if you visit the spa so another bonus. I hate dashing out of a spa after relaxing. Each massage came out to $155 + tip, great deal in Miami. Ok, after booking I found on their Facebook page a deal for for 50% off a rooftop massage via Living Social. That is way better than the Yelp Deal, but not available for use during out stay. Boo hooo! I would have really liked it if their website had a 1 page pdf of the services and the prices vs. having to scroll and read multiple pages. I would have also liked more pics of the spa on the site and Yelp, but of course I took care of that by snapping a zillion pics during my visit. Know before you go..... 1) Check for deals on their website, Yelp and Facebook. You may find a good one that is valid during your stay. 2) Check the weather and if you can do the roof -do it! 3) The spa is inside the Dream Hotel. read more

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Great service! Great location on Collins Avenue! Very intimate setting! Great prices ! Recommend 100% Team was very helpful there. Fast and easy to scheduling. read more

I found this little spot because I have gift cards through "Spa Week" that I have been trying to get rid of for the longest time. I was doing some research on good spas around South Beach and stumbled upon this one. I decided to treat myself to the Valentine's Bliss package. For what was included I think it was the best value I found anywhere in South Florida. I was skeptical after seeing some of the reviews, but I decided to take the chance... and I am SO GLAD I did. When I arrived, they informed me that they do not accept the Spa Week gift cards, which was kind of disappointing at first, but since I was going to get charged for the services either way I decided to just enjoy it and make the best of it. The staff was very, very pleasant and they were completely transparent about each service offered and the associated charges. I knew exactly what to expect service wise and cost wise prior to arriving to my appointment (2/17/2019). I wish I got her name, but the woman at the front desk was very nice and accommodating. I felt right at home. I didn't have to wait long in the lobby, but they did offer orange and mint infused water while I waited that was absolutely delicious and refreshing. This little spot is definitely tucked away. It is a small spot nestled inside the Dream hotel. The entrance to the spa is located near the lobby entrance. It was a very small space, yet very home-y. They had a nice selection of essential oils, jewelry, and candles. They had me fill out a basic form to gather more information about me and my "problem areas". I met with Sonia who went through the entire form with me start to finish. The spa décor was very nice and despite its location (near the lobby and near Collins) it was very quiet and relaxing. The room was also extremely relaxing and quiet. Sonia was absolutely AMAZING. She addressed all the problem areas that I had listed on the form. The pressure was perfect. She found spots in the shoulders and back that I didn't even know existed! The ambiance also made this such a relaxing experience. The stones used in the massage and foot masque were the perfect temperature. I had an overall amazing experience. When I left I felt completely rejuvenated and was pretty much half asleep! This spa experience was definitely long over due for me, but I am SO happy I took the chance on this place. It was absolutely amazing and I can't imagine going anywhere else. I would go back here in a heartbeat. I'm already trying to plan my next trip! Once I was finished with my massage, I was given a voucher for a free drink and access to the day pool on the roof. The pool was very beautiful and well maintained. It was very quiet and relaxing. There were only 2 booths that had the best ocean view, but I went to the other side that was facing Collins because it was more secluded. I didn't mind the noise from the street. It was overall just a wonderful experience. I would recommend this place to anyone that is looking to destress! They provided wonderful services for a great value! I will be going back very soon! read more

Amazing! I felt like I was floating on cloud nine after having a massage with Monica. It was so calm and serene and she made me feel so comfortable. I would come back every week if I could! read more

SPLIT PERSONALITY. The spa was serene, but the rooftop pool was a hot mess. I had a Groupon for a massage and pool day. First part was ok; second part wasn't. Shala is a nice little spa. It's small--just front desk area and treatment rooms. The restrooms are shared with the hotel lobby. There are no lockers, changing rooms, steam, or sauna. That said, the spa is pretty, clean, and peaceful. The front desk person was lovely and the massage was very nice. Afterwards, I went up to the rooftop to enjoy the pool. I was shown to a quiet corner cabana, and everything seemed just great. But the magic didn't last. I was joined at the pool by a group of about 16 people who all squeezed into a 2 person cabana. Among their group was a teenage boy with a super-soaker water gun, lots of string thongs, and plenty of ganja. I don't mean to sound like a grumpy granny-- "Those young whippersnappers and their whacky weed!" But seriously, don't turn your cabana into a clown car, please. To put it bluntly (tee hee--"bluntly" - see what I did there!) this was not my scene. The thongs, the weed, the language from a prison movie--the whole thing was not my jam. Maybe it's yours? If so, enjoy the $16 drink from "HighBar" (I swear that really is the name of the rooftop bar.) I'll be elsewhere. read more

Had an amazing facial a Shala Spa! Monica was excellent & she gave me great advise about how to improve my facial care routine. Thank you so much read more

Don't come to this place!!! I first made an appointment to this place without knowing nothing about this place, them I read all the bad reviews that this place had and I decide not to come.. Them I received a call from then and I told the lady that i'm not going and she said that I'm going to be charged 209 for cancellation.. I was in shocked I made the reservation for two persons not even 24hr, first of all I wasn't told about this, how the hell she going to charge me for something that we didn't had and tip included and then she said that she send me an email notifying me about this and I told her what is my email because I didn't give it to you, so how she going to send me an email. Not even mention that this person was so rude and never explain to me their policies........ Horrible place the reviews that this place had are on point that why I Decided not to come in and now this read more

Shala Spa - I call at 4:49 - Day Spas Near Me - Miami Beach, Florida

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Rude staff.....well Monica is rude, lacks professionalism, was incredibly negative and simply unkind. I came out to Miami for holiday and wanted a great spa experience (which I did get once I no longer had to deal with Monica). It is a shame that such a fabulous place has an employee that can sour an entire experience. Worth going as long as you avoid Monica. I asked for the manager, and was told she was the manager.....so I asked for her boss, and was told I could leave. Seeing as how I had paid for a full day at the spa and was told "no refund" I went ahead with my day....I did leave a comment card at the front desk of the hotel; I hope they look into who they have running their spa. read more

Had a Spa day schedules today. Its a very small place but the people working there are great. I had a massage and a scalp treatment done and it was amazing. The package included a day at the pool but it was raining. However, they gave me a pass for another day when the weather is better. Very nice place and will definitely be going back. read more

My husband and I both received Swedish deep tissue massages at Shala spa for our anniversary and it was great! We both enjoyed the massages and complimentary drinks afterwards as we lounged at the rooftop pool afterwards. The massage therapists left us very relaxed and happy! All staff were very hospitable and attentive at the hotel. read more

This is a cute little spa tucked away in the Dream Hotel. Wonderful and reasonably priced massage with a foot scrub. Judy was a very nice therapist who focused my Swedish massage in the areas I really needed it. Monica, who took our reservations and checked us in was very friendly and accommodating. Running in from the pouring rain, she provided warm towels for us to ourselves. I would definitely return the next time I'm in Miami. read more

SPEND YOUR MONEY ELSEWHERE! Our massages were nowhere close to an hour and they worked on our backs for all of 10 min. Although the staff is nice, there are much better places to treat yourself to. We thought because we were staying at the hotel that this would be our best option. Go anywhere else, it is not worth it. read more

I was gifted a massage/facial at this spa. The owner graciously extended the "groupon" for me as it had expired by about a week. Although the massage itself was wonderful, it was only 40 minutes, not 50 as noted. Additionally the owner was extremely rude when we encountered a miscommunication. The groupon was bought for $70 but in print said "$145 towards a massage" would be applied if the groupon was expired. Well, after my massage, the owner proceeded to argue with me over the phone saying that I owed the difference of $75 plus the $35 tip. I was not only completely shocked, but I might as well not have received the massage because she was so rude and insistent that I tensed right back up. As a Miami resident, there is NO WAY I would travel to south beach to pay that amount for a 40 minute massage. If you live here, you know the construction and traffic hassle these days. The owner was extremely rude (not any way to treat a customer) and continued to tell me off (over the phone). In the middle of her rant I simply gave the phone back to the therapist, paid my gratuity and left. What a complete waste of time and drive to south beach. I would recommend the hotel in a heart beat but never the spa (sort of a spa). Ani, the therapist however, was wonderful. She was kind and patient. read more

Hello, Just wanted to share my opinion of this spa so that you are not disappointed and leaving completely stressed out as I was. First of all, this is NOT a spa. There are 2 very small massage rooms. No shower, no jaccuzzi, no steam room, no lockers, nothing. Second of all, you are lucky if the treatments last 50 minutes. This was the shortest facial I ever had. No extraction. Didn't get any benefit for it, really. For the 50 minute massage, you have to select one zone (?!). I wanted calves and shoulders and it seems to be very complicated. Finally, upon checking out, I was requested to pay 20% for tip.... like paying full tip was mandatory! To my surprise, and unlike other spas in SoBe, valet is not complimentary... It's actually $20. As a conclusion, I will never go back to this spa again. Totally overrated and overpriced. read more

Great massages in a sweet little boutique hotel. Access to the pool is a little funky as you have to go outside and across the sidewalk into a Restaurant to the elevator and take it to the rooftop. Still the servicce up there was great as well. read more

Purchased my deal through Groupon for a massage and pool pass. Pool was very small so if you plan on getting a spot in the afternoon, you can just forget it. The massage was more like a gentle tickle...not worth the money at all. read more

Bought in groupon but was so turned off by the attitude from the front desk I went right back to groupon for a refund. On the Groupon it states Mandatory 20% gratuity on full value. It does not state that it is required that the gratuity is upfront and in cash. Also, it is 20% per person off of the full value which is almost $100 in gratuity alone! A part from that, I probably would have still tried it out if not for the rude front desk staff. Spend your money on a place that actually believes in servicing their customers, not ripping them off. read more

I had a ayurvedic facial at Shala spa today. The experience was amazing. Monica is very knowledgeable and truly vested in the clients interest. She determined what would work best for me and my skin has a glow I have not seen before. I wish I lived Miami so I could come back here again. read more

The shala spa at the dreams was great! My boyfriend and I were in Miami for Labor Day wknd and decided to pop in! We both got massages and had access to the hotel rooftop pool. The staff was super friendly and recommended some places for us to eat in the area. the massage therapists were skilled and helped us relax and feel great! I highly recommend it to anyone looking for a nice relaxing spa! read more

Just finished our massages with Beatrix. We bought a Groupon deal for a Swedish Massage and Foot treatment and day at the Pool. Front desk was very nice and Beatrix was wonderful. My cousin and I are super relaxed .... You know it's a good massage when you catch yourself dozing and snoring. Haha The rooftop pool itself is alright. There's music blasting from all the surrounding hotels so you are listening to a bunch of different things at once. read more

horrible service. bought a special for 1 hour tailored massage, 1 foot relief massage, 2 cocktail and solarium entrance. the cocktails were 2 for a maximum amount of 20$, i couldn't order a more expensive one. the 1 hour massage ended up being 55 minutes massage that included already the foot relief massage so the total experience last 55 minutes. nothing special about the place, and customer service was not what i expected. read more

Wonderful massage in a great location. They accommodated me at the last minute. The bells at the end were a wonderful touch.

Worst Massage ever... she was barely touching me..my wife had a similar experience on her facial as well.. its a rip off... please stay away.. go to the miami massgae therapy (shane and alejandro) they are awesome and professional. read more

This place is trash, my girlfriend made a reservation for us, before she downloaded this app and after she read all the bad reviews that this places had we decide not to come In however we were charged 209 for cancelation we didn't know nothing about this policy so when my girlfriend told her that when she discussed this policy with her she said that an email was sended to her explaining this yet my girlfriend ask her what Is her email and she couldn't said nothing because she didn't have it............ The reviews that this places gets ain't no joke. read more

Unprofessional, phone was ringing and distracting from a relaxing experience. Massage was mediocre. Will not return. There's much better spots in south beach. Try wellness garden at the Betsy hotel read more

I had a FANTASTIC experience at Shala Spa. Beatrice was so lovely and was kind enough to change my spa package when she saw I was sunburnt from vacation :) She added in a sun restoration treatment and scalp massage based on my preferences! Could not have asked for a better treat while on vacation in Miami. Better yet, because of my treatment package I was able to spend the day on the rooftop at the incredible pool and lounge area. 10/10 experience. I'll definitely be coming back when I'm in Miami next. Thanks to Beatrice and the staff for the wonderful care!! read more

I had a terrible experience at this spa. They were rude. They didn't even do a full hour massage and it felt like a rubdown. Don't waste your money here. Much better places for a better value read more

After accommodating myself and 2 friends at the last minute, we arrived soaking wet from a rainstorm and disheveled. The ladies at Shala brought us towels and made sure we were comfortable. Most places rush you through, but the ladies here were so nice and patient with us. I got a Swedish massage from Monica and was one of best massages I've had! Def check out Shala Spa! read more

Last week I really needed a "pick-me-up". The rainy days were starting to get to me. My face was pale, uneven from years of sun damage, and I was just feeling "blah". So I walked into the Shala Spa and asked the owner, Monica, what she would recommend. Monica recommended the "Radiant Recovery" facial, I think that's what it was called, but definitely something like that. I asked Monica if this treatment would really make a difference, she assured me I would SEE a difference, so I signed up. I forgot to mention, as soon as I walked into the spa, it smelled soooo good, and I was already feeling more relaxed just being in there for 5 minutes. Sorry, back to the review. I love this spa because it's quiet, right off the lobby of the beautiful Dream South Beach hotel, the treatment rooms are cozy, and the sound of the mosaic fountain is soothing. I enjoyed every minute of this treatment, from the delicious scents of the organic oils and creams to the gentle way Monica applied them to my face and neck. I learned this treatment is similar to microdermabrasion, but you'd never know it. You don't feel a thing! And the best part was, how I looked afterwards. I looked 10 years younger!!! Seriously!! I have 2 deep wrinkles (laugh lines) around my mouth, and they were at least 50% less obvious, and the other wrinkles are barely noticeable. Monica encouraged me to take a photo "before", I was a little reluctant, but I'm so glad I did. What a difference!!!! I looked AMAAAAAZING!!!! I felt so good!!!!!!! And guess what? It's been over a week and my skin is still even, my pores are not clogged, and my wrinkles are still not as pronounced. So I highly recommend this treatment and am planning to go back for a massage. Check out Shala Spa, it is so worth it!!! read more

Second WORST massage I ever had and I'm fortunate enough to to have them regularly. I can't believe the, "massage therapist" went to school and earned a certificate. He never put the pillow that was in the room under my feet or knees and used two hands on me about 20% of the time; I have no clue what he did with the uninvolved hand the rest of the time. Pool was gross! Noisy read more

Had the Shala Tailored Massage which integrates deep tissue massage with techniques from the Swedish massage to release muscle tension. This was overall an excellent experience. My masseuse was very experienced and worked to resolve problem areas. The spa itself is tucked away in the dream hotel, but you have the option to get your massage on the roof as well. I left feeling brand new, definitely recommend a visit. read more

HORRIBLE!!!!! The pool was disgusting and the massueses were not good!! Spend your money elsewhere!

One word: "AMAZING"!!! After trying the Champi Release, I felt like I was born again. I've been to other places for massages but none achieved the peace of mind and tranquility in my being like Shala Spa. Thank you to the professionals for such an amazing experience. I will definitely come back for more! read more