Amazing! I brought my mom for a birthday couples massage. Let me tell you this staff is fantastic, Not only did they surprise us with birthday decoration but they did not slack on the massage. The prices are hands down blowing the competition out of the water. Thank you ladies for a great memorable birthday for my mom and I. read more

Bellisima Magic Touch Spa - Day Spas Near Me - Miami, Florida

Found this place on Groupon and I've been here twice, first for the facial and then for a massage and facial package. The service both times is amazing, very professional. The ambiance is super relaxing, they always offer some wine, tea, or coffee with cookies. I would definitely recommend! read more

I filled out a questionnaire specifying what parts I wanted my masseuse to focus on. She didn't ask me any questions and I don't think she read the paper. It wasn't really a massage. It was a lot of her karate chopping, pecking at my skin, pulling limbs. I've had dozens of massages. I don't know what this was. At one point I told her what she was doing was hurting me. I asked her to please focus on my knots even at the expense of passing up time on my lower body. She suggested I acquired the knots from an exercise injury. I reassured her it was from working long hours at a desk. She pulled out a plastic roller to roll over it and applied icy hot. I'm pretty sure she was new to the country which is fine and I believe she tried her best to accommodate me. I don't think she's ever received a massage, don't think she's been properly trained and don't think she gave a massage when applying for the job. So I don't think it's the masseuse's fault, but there should be a little more uniformity in the training of employees. I don't know what that was but it wasn't a massage. Wine and grapes were served at the end which was a sweet touch but the massage itself left me feeling more stressed after than when I came in. I know everyone's intention was in the right place but the product for which I paid was less than subpar. read more

misleading offer through groupon! offer offer "do not mention only group of attention on weekends" and when they want to make arrangements and appointments they mention policy restrictions "only during the day of the week" and blah blah excuses .. VERY BAD TASTE !. They also give many excuses and and they blame groupon .. when they are the only bad guys not of course. Honestly, it frustrates me so much when I come across businesses like this, I treat it badly that they don't post the correct information and want to do whatever they want with customers! one of the representatives took my case by phone and this was the situation: I called today Saturday to make an appointment for a lymphatic massage, whoever who took my call indicated there is a space today at 12:30pm . When I mentioned my deal was from Groupon she said unfortunately we do not accept weekends ..Adv then I said.. Ok but this is NOT MENTIONED IN THE GROUPON DEAL. It does not clear. She said it was a group fault.. She blame Groupon! And I said "In this case you must honored the deal" ! They put me in hold for almost 5 min! After that other girl was on the line, with many excuses with a lack of education calling me "hey mamita" " terrible customer service! Well the case is she refuse to honor the deal, was very rude and said it was an internal rules. Blah, blah.. And suggest to me if I wanted to accept it " CALL GROUPON AND REFUND THE DEAL " this are our rules. I ask is this the kind of business that offer Heath, Wellness and much more? Is this the kind of treatment that deserve some one that bought a deal they offered? If they offer this with Groupon is because they want more leads, and potential customers. But honestly it was a very bad taste! People don't deserve to be mislead This is some kind of discrimination "who pay for Grupon do not have the same rights? "I work weekdays and weekends are when I have time for pampering me Really people like this Spa first need to learn to honor their offers, have better customer service and have RESPECT for people! read more

I scheduled an appointment the day before for the following day for a couples massage, facial, wine & fruit for $145. I found this deal off groupon and the lady told us to not even buy it and we'd pay 145 flat. We hop in an uber around 3:35 to then get a text asking to push it to 4:15 for whatever reason.. totally fine because we are on vacation relaxing and its just an extra 15 minutes. During the wait time we received a glass of wine, survey, and cup of strawberries.. The vibe is very nice.. the building had me a bit skeptical as it seemed like a building filled with offices I didn't know what to expect.. Once we walked in it felt like the spa wasn't even apart of the building! The people were very welcoming and I had a great quiet experience overall. My boyfriend (who has gone to numerous spas before) said it was equivalent to any other experience as for me my first time I feel great! Worth the hour and $145 (skip the dinner that night and go to a spa & eat at home for dinner) haha would recommend! read more

I went today for a deep facial. The place was very clean, customer service was great. Karin was very nice. The only reason why I can't give 5 stars is because she didn't do any extractions and I really needed it since I have pro acne skin, which I mentioned when I scheduled the appointment . She told me my skin was very sensitive. Definitely I need another facial that includes the extractions. read more

This is the worst place to get a massage/facial. Never will I return here. My boyfriend surprised me for my birthday and It was just so terrible I apologized to him for spending money. I felt so bad. First of all they called me the night before at 9 o'clock asking if I can come in before my reservation time. An hour before as if we didn't have plans. We get there and the lady looks just plain annoyed.. so it was a bit awkward. We go into the room and she starts the massage.. the worst thing ever. There is no possible way these people have a license to massage. She just DUG her fingers and forearms into my back and arms. My pain was obvious, I was cringing. The phone outside kept ringing, she sighed every three minutes, opened the door three different times during my massage. This was just a horrible experience overall. If you've gotten a REAL massage at a real massage therapy place you would understand my frustration. The "facial" was a joke. She put seven different lotions and hurt my face with a weird device. I ran out of there and didn't even have the wine or the dried up three pieces of pineapple she offered me. I wanted to get out of there ASAP. I hope no one gets fooled by the other good reviews. I'm confused as to how this has good reviews. Good luck, don't spend your money here. read more

Let me start by saying I rarely leave bad reviews but this time I feel like I need to make others aware of how bad this place is. I went because I got a Groupon. My appointment was at 2:30 pm and I arrived at 2pm to be able to fill out the paperwork. I was told by the very nice front desk lady that they were backed up and only had 2 therapists so my appointment had to be delayed. I said I would wait the 30 min, ended up waiting an hour. The massage therapist Victorio comes to the front and starts talking to the front desk lady about my appointment as if I wasn't right in front of him. I had ask for a few more minutes of massage since I was waiting for AN HOUR! He starts telling me that he can't because he has a very complex massage right after mine. I said ok, maybe next time I come, let's just do the 60 min today then. Then Victorio starts saying that he won't be able to extend any massages at any point in time because that is part of his time nobody is paying him and that he's been doing that for 15 years and is manager in Massage Envy and has never extended any massages( not sure how that had anything to do with adding 10 min to my massage). At this point I'm uncomfortable with the conversation, I feel like my time has no value to this person and don't want even getting a massage with this person. I verbalized it just like that to the front desk in front of him. He started questioning why I was uncomfortable with getting the massage and he said "I'm sorry for you". How can a professional be so disrespectful? I was mind blown. At this point it was so uncomfortable but I have this place one more chance by agreeing to get the massage with the other therapist. The front desk lady comes out after talking to her and says she said she couldn't because she's closing "cuentas". Imagine at this point it was 3:45pm and the place closes at 5pm. Why would she be closing more than an hour earlier? Who knows, point is she didn't do it either. So I asked to talk to the owner Maria. When I talk to Maria and explained what happened she said: I can't give you any more time because I'm loosing money since you have a Groupon and they pay me very little. I replied that she was going to be losing a customer because her employees were so disrespectful to my time and she was failing at addressing the situation. She said she was going to give me 10 min extra, and she specified again ONLY 10 min at her other location. I obviously declined and said I would be leaving a comment so that everyone knows about my bad experienced and she started yelling in Spanish and telling me to do whatever I wanted. I hung up and left disappointed, stressed and tired of arguing. Avoid this place if you can. read more

1/7/16 Pros: - While staying in miami you have plenty of options for spas but most of them are pricey hotel spas. Bellisima offered a groupon literally half the cost of what most spas charge for a couples massage. - Even though my boyfriend & I arrived a few mins late, they still gave us the full hour massage. - At some point I fell asleep. That has to be a good sign right? Cons: -It's a bit far out of the way. In a cab it took 30 mins from South Beach, where our hotel is located. -Some of the techniques caused more discomfort than relaxation. - They could've been a little more professional. Both masseuses left the room mid massage and they kept dropping things. Price 8/10 Quality 7/10 Professionalism 6/10 Overall 7/10 read more

I have never had such a bad experience as I did with the people in this spa. They were so rude and inconsiderate. I think they use Groupon a lot because they cont have a following read more

Amazing experience and great staff. Staff is very attentive and the environment is very relaxing. Will come back again

My husband and I went there for a couples massage yesterday. They are very professional, the atmosphere is quiet and relaxing, and they were very accommodating to our schedule since we are here on vacation. With our Groupon we received free wine and strawberries after our massage. That wine was so good! Great way to end our experience. Definitely recommend this place to any locals or tourists in the area. read more

I had my waxing and massage therapy. Customer service is commendable, professional staff and friendly. Such a relaxing place and wonderful ambiance. read more

I came here for Valentine's Day with my boyfriend and got the valentines special package for couples and we loved it! They were very nice and the ambience was great and clean . The price is great and worth it . We will definitely come back ! read more

I booked a couple's massage and facial for my boyfriend's birthday at this place and wow do I regret it. The massage was more like a pet down with lotion and while the music and lighting made for a nice ambiance it couldn't possibly make up for the flaky mess of product that remained on my face as I walked out of the "spa". I went back and had the staff remove the tinted sunscreen she had lathered on my face and still, after leaving the second time, I am now going home to clean myself up from this "facial" before we can continue his birthday celebration. I would suggest that unless there are significant changes made to the services here, you don't waste your time or money. read more

I had an appointment at this location. A few hours before my appointment they canceled. Although they refunded me my $25 deposit my bank just called saying there are fraudulent charges on my account. I gave them my credit card number over the phone and now I'm getting mysteriously charges. read more

Today I went to get a massage and facial at Bellisima. The massage was very relaxing. She used hot stones, warm towels and aromatherapy which was a very nice touch. The facial left my skin feeling soft and clean. After the treatment, I was given wine and some cheese before I left. For $79 it was a great deal! read more

This is a great place to go get your massage! I called the same day to book an appointment and the staff was very accommodating, the facial was great, it left my face feeling soft and blackhead free. The massage was great and the two ladies were very professional and nice. Definitely coming back for another facial and massage and they offer other spa services. read more

I purchased a one 1 hour massage over Groupon and actually didn't expect much for that price but I was very surprised how relaxed I was during and after the massage. It was also very clean and the stuff super friendly. read more

Okay, so first of, I have to say that personally, as a guy, going to a spa would never have crossed my mind but my gf insisted I go for a facial. I went to the Kendall location for the facial, everyone was very reassuring and helpful, I felt very comfortable which was amazing because I was a nervous wreck. All the instructions were pretty easy to follow even for someone like me whose never been to a spa. I had been really stressed lately and having come here really did a 180 for me. I felt relaxed and tingly for THE WHOLE DAY! I loved it and can't wait to go back, no matter how embarrassing it may seem. Guys, you have no idea what you're missing out on. read more

My husband and I had a Groupon for a facial and massage and we were pleasantly surprised at how amazing both services were. The massages were perfect pressure and not overly oily and the facials made a clear difference in the appearance of our skin! We will definitely be back- Groupon not necessary! read more

Amazing, relaxing, and tranquil massages. I bought a couples massage on groupon and went in ona Saturday morning. They were quick and corteous and super nice. The massage itself was also great. Very relaxing and quiet with the typical ambient music playing. They had the usual amazing oils, smells and towels etc. My favorite part was the consistency of the pressure throughout the massage. I normally like deep pressure and most people dont always have the endurance to keep it up throughout and they did amazing. Especially for my boyfriend who likes deeper pressure. Overall the massage was amazing, the place was nice and clean and the ladies there were also wonderful. I have zero complaints about the staff, atmosphere and massages. :) read more

Really friendly staff and very homey atmosphere. They offer a wide range of services available for all ages and body types! Definitely would recommend for anyone to try their services. read more

Booked a couple's massage and facial on Groupon. I called to schedule for 10 am on Valentine's Day. Two days later they call to say we had to move our appointment to 9 because they double booked us. I had to rearrange our breakfast plans but it was ok. We arrived about 5 minutes late because of traffic but that's ok because the masseuse showed up about 5 minutes after us. They rushed around trying to get ready for us. Finally the massage starts. I wish I had understood that this was going to be my husband getting a massage while I got a facial and then they'd switch around half way through. But again it's ok. The woman who was doing the facial portion left the room multiple times and would go in another room and slam through cabinets and drawers and then reappear. Not exactly sure what she kept leaving to get or do but it happened 4-5 times within the hour we were there. The ladies were very nice and the massage was nice but it was difficult to fully relax with the noise and interruptions. Probably would not return even with a Groupon. Overall the ladies were very nice but the professionalism needs some work. Offer beverage before the service. Ask the client if there's any area they'd like targeted. Explain the service they are getting that day. Make sure everything needed is in the room so the service isn't stopped multiple times. And get a better scheduling system so that clients don't have to rearrange things because you double booked. read more

It was a special date for my boyfriend and for me, and went to the wrong place, a terrible experience !! The massages very improvised and not at all professional, my cat gives me better massages than that spa, the facial was horrible, the girl was in a hurry, everything fell on the floor, and used the cell during our service, I never manage to relax, she put oil on my face!! I put a star because I do not have the option to put zero! read more