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    My RV Guy

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    Services - My RV Guy

    RV repair

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    3 years ago

    Helpful 2
    Thanks 0
    Love this 2
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    Ask the Community - My RV Guy

    Hi I have fried wires on my gas valve in my travel trailer? Is this something you could help diagnose and repair. Thank you Zach

    Which gas valve?

    I have a leaking grey tank and slide issue. 2017 Arctic Fox I bought new. Is this something you're willing to work on?

    I don't do anything under the floor like tank work. Too old to get down there. I do work on slideouts

    Do you work on Aqua Hots?

    Not at this time, but it's something I'm planning to train on.

    Looking for around 20ft used camper?

    Nothing right now Sam, but check our website periodically to see what has been added.

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    Pete's RV - MA - New fridge going in!

    Pete's RV - MA

    (56 reviews)

    My experience with this company is awful so far. If somebody wants to reach out to me I'll be more…read morethan happy to tell you all about it. Cdpellegrino@gmail.com And I can't even leave a proper review because yelp keeps erasing my entire paragraph. Before I even got the R. V. There was an a live Mouse in our toilet with human poop on it because they didn't maintaince the rv properly. They were going to sell us the rv with mice in it. They didn't clean anything. The propane water heater is FILTHY. Huge black streak up my camoer from soot. The black tank won't empty and my AC leaks in the rain. They sold us insurance and when we called to asked about how to use the insurance they gave me multiple numbers that weren't the right numbers. I've been trying to get the proper info for over a month. No one will call us back. I'm paying for an RV that i can't even use fully.

    Would only use Pete's RV if no one else was available. It took 6 weeks of waiting. Poor…read morecommunication, kept saying ordering parts. Once we got it back nothing was out back together. The cabinet doors were off on the floor with about 12 screw around it...not sure what they were for. Air conditioner unit cover off and on the couch. Drawers left on the floor. Outside light removed and placed back on with only 3 screws, no caulking to seal it. No cover on new battery that we bought. The manager was very kind when I call.. he was also surprised that the job was incomplete. Not sure what is up with Pete's RV, but weren't happy.

    Hi-Way Campers

    Hi-Way Campers

    (19 reviews)

    This is my first time ever writing a review, and I hate that it has to be a negative one…read more Unfortunately, our experience with Hi-Way Campers, Inc. has been nothing short of horrendous. When we bought our camper three years ago, the service at purchase was great. However, everything went downhill once our trailer required extensive service. For the past eight months, we haven't had our camper as it has either been at Hi-Way or at Lance in CA. During this time, we've encountered the worst customer service we have ever experienced. The service manager, Yvonne, has been rude, dismissive, and even told us to take our business elsewhere. Our brand-new Lance trailer needed a complete floor replacement (manufacturer defect), which led to a series of miscommunications and unreturned calls. Eventually, our camper was transported back to the Lance manufacturer in California. After seven months, we were notified that it had returned to Connecticut. When we went to pick it up, Yvonne merely handed us the keys without even walking us to the trailer. Inside, we found a cabinet door on the floor jammed under the broken bedroom door, a damaged kitchen counter, and the trailer was filthy, inside and out. Understandably agitated, we approached Yvonne, who said "Have a nice day. Find another Lance dealer". After liaising with the manufacturer again, we finally picked up our camper today, vowing never to return to Hi-Way Campers, Inc. Yvonne once again simply handed me the keys telling me to find it on the lot. When I pressed her for paperwork telling her we will not be replacing the kitchen counter at Hi-Way, she gave me the entire file (her originals?) and said, "Good." I must add that Lance has been decent to deal with in the final hours, and they have provided us with a different repair facility in order to complete the rest of the unfinished work. They will be sending the countertop to them directly. It's shocking how many reviews mention Yvonne by name--she is the face of their service department, and they should be ashamed to employ her. Avoid Hi-Way Campers, Inc at all costs, or hope that you never need servicing.

    Just completely stay far away from this company, you'll be happy that you did. Like a used car…read moresalesman, after you leave the lot, you no longer exist. The simply refuse to do service work except for the rare few for appearances. Not sure what the Service Manager holds over the head of the owner but apparently she runs the business, not him.

    My RV Guy - rv_dealers - Updated May 2026

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