If you are in the auto service industry Action Auto Parts has got you covered. Fast delivery of…read morequality parts and a knowledgeable staff. Saving pennies will cost you thousands if you choose to deal with those national parts chains. Great support in all ways! If you want to keep your service techs moving, Jump into Action!

I came to this location at 795 NM Street on Tuesday November 2nd at 5:57pm. Upon arriving, I knew…read morethat I needed a light bulb and opened my hood to remove the blown bulb so I can head inside to ask for a replacement. Before I could enter the store, the salesmen locked the door on me and said sorry it's 6pm. I pointed to the clock on my phone to show him I had a few minutes left to make my purchase and pleaded with him to make an exception because it was dark and needed the bulb to drive home. If this is exceptional service, it definitely fell short. I don't normally write complaints or bad experiences but this is just unacceptable and they lost a sale. Attached to this review is a photo that is time stamped of the salesman ignoring me after pleading for his help.

They're so kind and sweet to me. I needed a battery for my vehicle and it was no long wait. Best…read morecar parts to go to I go there every time!

The absolute best parts supplier in the state. The folks at the counters are always on top of thier…read moregame, very knowledgeable, & courteous, & drivers are always on the move, getting you the parts in a timely manner. All great people.

My car service engine light came on , and I freaked ! I came in , and "Jeff " was super nice and…read more told me with the lil machine what was wrong . He explained it and was super accommodating . He even explained what I could do with my issue . I highly recommend going to them if your in this type of position . This is advance auto in east providence !

My reason for going here was just to drop off a UPS package. They are a UPS access point which I…read morehad never heard of. It was quick and easy, I just went in and the cashier helped me. She was very kind and friendly and I was out of there before I knew it. Great idea and great place to have it.

Everyone is attentive to what you need. They are reasonable…read morein price. I'd go there when needed.

Grandpa died. Grandma died. My dog died. The Corolla? Still going. It doesn't burn oil--it absorbs…read moresouls. Every time I change the oil, I hear faint whispering. Mileage unknown. Odometer stopped working at 666,666.

I love these guys. I was about to take my car over to a chain auto repair shop in Seekonk that was…read moregoing to charge me 100 bucks for a diagnostic. I decided to stop in here first and they ran a diagnostic for me for free. Gave me some recommendations for a local auto shop that gave me a much better price for repairs than the chain store. Great attitude, just really great guys. AutoZone also has everything that you could possibly need for your car, all of it professional grade. This is where those fortunate enough to be able do their own repair work come to get parts. If you aren't sure what you want the guy behind the counter will know. Most places you overpay and you still don't get good service. A place like AutoZone deserves our business. Highly recommended!

My car battery was acting up. Needed help asap. Vasco came to our rescue without any questions. He…read morewas very polite and knowledgeable. Made the purchase very easy and stress free for my new battery. Vasco (employee) at AutoZone thank you for everything! The 4 stars are because the other employee in there, Manny (long black hair heavy set man) was very rude and was cursing in front of me and my daughters! He called Vasco a p*ssy in front of us, I was so disgusted and poor Vasco turned brightly red and hung his head low. Manny that's horrible of you and very disrespectful, my daughter serves and protects this country and there's no reason for her to experience bad customer like this!! Again Vasco you are the hero here and thank you for being helpful and resp

Since last Fall, this location has changed its look and functionality...now the Pep Boys section…read morehas a nice customer service lounge, restrooms and a TV to watch while you wait. The left side of the store has been leased to an AutoZone parts and supply store. I went to get my RI Emissions inspection and the process took only about 45 min. They took my credit card and they were very polite and very friendly. I recommend this place for auto service. Top notch.

Guys are lost, made an appointment on Saturday for Sunday I show up and they tell me they don't…read morehave an appointment for me, That the guy that made my appointment was new like it isn't their job to make sure the new hire is doing their job correctly. Plus they set 3 different people up for 11am that just ruins the point of the appointment If I gotta wait 3 hours for them even look at my car. Place sucks go somewhere else trust me.

Every time it rains I think about my experience here. I give them three stars because they were…read morenice but it feels generous. I needed new windshield wipers a year or so ago. I came here and they looked up my car and grabbed the ones I needed after we played 20 questions. They tried to put them on and they broke. They insisted they were the wrong ones and tried another kind and someone else came to help, but they weren't a matching set. Eventually they put blades on my car and they finally didn't break. But the blades are too small! So every time I use them I see a little wave spot that doesn't get cleaned or stays wet. It drives me crazy! I have a feeling the original blades I paid for were also more expensive than the ones they ended up giving me.

Went to look for some cleaner for my tires...they have so many options....it's almost mind…read moreblowing...It really takes time to read each product to find out which is the best one for your particular need. The area for cleaners pretty much covered a whole aisle..so I did my homework and I got one that I thought was the one....The prices are higher than a discount store, but I thought...it's worth a try.....

Quality install of my stage 1,2,3 on my Audi a5 - fast friendly and took care of me after the…read moreinstall

I have been an automotive professional for 35 years. I have never experienced such arrogance and…read moredisrespect. Dan ( service manager) was completely rude and unprofessional. Not only did he replace the wrong sensor (The right side of the vehicle is the passenger side, Dan)....He screamed at me for questioning him. I brought vehicle to Inskip....problem solved. I can document everything. (I have all records, receipts and paperwork). My business has never received a negative review....as of 1/1/21. It wouldn't surprise me if Dan now writes a negative review for me... DESCRIPTION OF WORK I brought a customers car to Banchwerks to have an ABS sensor replaced. They replaced drivers side rather than passenger side....Despite fact that they scanned vehicle, and specified passenger's side. (as did Inskip and myself).

I would recommend the ill informed service advisor not argue with the customer with inaccurate…read moreinformation such as stating that there is not a transaxle or differential in a front wheel drive vehicle or Advising individuals to safely only purchase one tire that would be used on a drive Axle. Advising something like this goes against ASE recommendations where depth on both tires sharing the same axle are similar depth. This is why I asked if they happen to have a used tire that had a similar wear pattern rather than replacing it with a brand new one otherwise I would have to replace at least two on the drive axle in order for the differential to not suffer unnecessarily wear and tear. It is my understanding that they do not sell Used tires which from insurance standpoint makes sense. I was about ready to purchase all new tires, but because of this unnecessary interaction, I'm taking my business elsewhere. If he did some homework or actually went to mechanic school like this particular potential customer. He would be aware that the differential is housed in the transaxle of a front wheel drive vehicle. See attached photos of the diagram of a honda civic transaxle and differential. Below is the ASE principal for tire inspection. "Inspect tire condition; identify tire wear patterns; measure tread depth; verify tire matching (diameter and tread)..." ASE requirement listed on page 49 https://www.aseeducationfoundation.org/wp-content/uploads/ASE-MH-Truck-Standards-2025-Revisions-Redline-ASE-Education-Foundation.pdf

Firestone Store #24430 - 987 N Main St, Providence, RI…read more Save yourself the headache and stay far away from this location. I brought my car in on Oct 31st for a check engine light. Got it back the same day, light came right back on. Returned Nov 4th and found out they replaced one spark plug instead of fixing the actual issue -- a misfiring coil. Still charged me for their mistake. On my latest visit, they kept my car from 9 AM to 5:30 PM, charged me $50, and still didn't diagnose the heat issue or the check engine light. O'Reilly figured it out in five minutes. The worst part? When I picked up my car, the hood latch was broken -- something that was perfectly fine before. When I told them, Eric denied responsibility and refused to fix it. They also refused to finish the repairs they already acknowledged were needed. This place does sloppy work, dodges accountability, and leaves customers worse off than when they arrived. Go literally anywhere else.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!