The owner jay is a friend of my parents and still doesnt have basic respect for customers. I…read morerecently brought my lexus here to clear out the sunroof gutters and replace the car battery, and somehow left without a side mirror cover! I was never compensated or even made aware of this has to see it for myself and even then didn't notice until i was home! Reached out to him about it and was blatantly ignored. Don't go here unless you like your vehicle straight disrespected. Im 19 years old and this is my second car and the first one i'm putting real blood sweat and tears into. This experience was awful and makes me never want to bring her to a shop again let alone this shop. If i were to be compensated or at least have the side mirror cover returned I wouldn't be leaving a negative f****** review!!!

100% recommend coming to this shop! Very helpful, Jay is awesome! He has great communication as…read morewell as customer service.

Great job car looked brand new ! Front staff very helpful. Car was done in time…read more A. Plus experience

I was referred to Hi-Tech Auto for bodywork on my Cadillac following an accident, and the…read moreexperience exceeded my expectations. Sunny, you are truly exceptional. your expertise and attention to detail brought my car back to its original beauty. I'm deeply grateful for the outstanding craftsmanship and dedication you and your team demonstrated. I wholeheartedly recommend Hi-Tech Auto to anyone seeking superior quality and service.

I brought my car to West Warwick Auto Body Shop. I was greeted by Philip Casacalenda, the owner,who…read moreis a master of his skill. He brings out the best in his workers, and in doing so, they produce superior workmanship. The rental car was there promptly waiting for me. Philip has succeeded and achieved such a competent and knowledgeable business. He generates a positive working environment for his skillful workers. When I picked up my car, it was done with an excellent quality of work. His craftsmanship was excellent and surpassed all my expectations. I was very well satisfied with my car. Kudos to Philip Casacalenda for such a successful and accomplished business.

Professional and efficient service!!! Would highly recommend…read moreWest Warwick Auto for any and all repairs you may need!!! Fantastic staff and the results on my car are amazing! thanks TROY!!!!!

My car came back beautiful. Inside and out. It looks like a brand new car. Great job and would 100%…read moreuse them in the future. It probably isn't fair, because I have no idea how long a big dent and scratches can take to repair. They had my car ten days. But like I said I don't know much about body work and time frames. Hopefully it never happens to my car again, but I would absolutely bring it back and just suck up the wait time. Something's are worth waiting for.

Excellent service!! Highly recommend this company. I called…read morebecause my car was damaged, I had a rental waiting for me and I was on my way back to work with time to spare. Thank you

My car was empty in a parking lot in July when another driver hit it. I wasn't behind the wheel…read more There's a police report, paperwork, a conversation with the driver who hit it that I could have lived without. There is nothing good about having your car damaged in an accident. The only good thing was, I didn't have to think about where to bring the car. I already knew, because of what happened to my son. He'd been in his own accident, a year before mine, and I was in New York City when it happened, too far away to do anything but worry. Richard Porcelli did what I couldn't. He sent a tow truck. He took my son under his wing the way a parent would, calmed him down, sat with him through one of the worst days of his life. I wasn't there for that. Richard was. I don't forget things like that, and I wasn't about to take my own car anywhere else. Porcelli's has been on Providence Street in West Warwick for more than forty years, and there's a difference between a business that's been doing something a long time and one that's just been open a long time. Those aren't the same thing. You can feel which one you're standing in. My insurance adjuster, a man I'd never met before this, told me flat out that his company likes working with Porcelli's. Honest, he said. Good work. Integrity. That's not a word insurance adjusters throw around freely about anyone. I ended up not at fault, so no deductible, and Porcelli's set me up with a rental. Given how the insurance company usually handles that part, I was bracing for whatever the cheapest available option was. Instead I drove off in a 2024 Jeep Compass. I was pleasantly surprised, though knowing Porcelli's by then, I probably shouldn't have been. The adjuster told me not to expect the car back before August 28th. I got the call today, August 6th, that it's done. It still needs an inspection, and instead of telling me to bring it back separately for that, they told me they'd put it up right away so it would already be finished by the time I came to get it. Nobody asked for that. It just happened, the same way it happened for my son, which is really the whole point. Porcelli's doesn't perform well once. It performs the same way every time. It's not an exaggeration to say that Porcelli's will treat you like family. If you ever find yourself needing them, and I hope you don't, you'll understand exactly why I told you to come here.

I didn't have any experience with a body shop but my car dealer recommended Mike at Porcelli's, and…read moreit was pretty easy to set up my appt and get my car fixed. I needed my bumper exchanged since someone backed into mine and also had some scratches on the side of my door where people opened their car doors on mine -___-. Mike and his team were quick to get my car back to me within the same day and were very helpful with my questions and knew how to fix it all up making it look like a brand new car!! Would definitely recommend going to see Mike at Porcellis again, very professional and swift service!!

This service is expensive. However, the attention to detail (after all, that's why it's called…read moredetailing) is excellent. I have a yellow lab retriever who sheds her fur all about my truck interior ~ everywhere!! Although there is an upcharge for this; there is not so much as a single dog hair left when they are done. So, yes my experience is basically this: Expensive but Worth the money.

Quick turnaround on short notice -- a fantastic detailing job overall!! Will definitely be…read morerecommending Veneton to friends and family and coming back in the future.

They were so helpful! The ladies working at the desk were so kind to me and made me feel very…read morecomfortable. They fixed my car right up, and it was done in the time they said. I had two great rental cars. I recommend them!

I got an accident. My car was totaled. I took my car to be repaired at this location. The lady at…read morethe front desk (forgive me for not knowing her name) and the person assigned to my claim or awesome. They genuinely cared, and they walked me through every step.