I take back all of the nice things I said previously. I sent Mrs B here earlier today because she…read moreneeded wiper blades and I thought they would take care of her and install them for her with no problem. WRONG. Duse sold her the most expensive blades (fifty bucks worth) without asking her any questions. WTF. A set for half the price would have been more then enough. Hope it was worth it. I'll be taking my business elsewhere

I ordered a starter online to ship to home. Had it installed and it didn't work. My son tried to…read moreexchange it in Southbridge and was given a hard time. So I went in and Rob was helping me. He was rude and said he couldn't do it. Then suggested that he would try to give me a refund because he didn't have one in stock. After a half hour, and another employee that was trying to take over to help me, he finally ordered a replacement. I have never experienced that level of disrespect and rudeness from such an unhelpful employee anywhere. Go to another store if you want help, or avoid Rob at all costs at this store.

These are the guys to call on when you need something more than just windshield washer fluid! They…read moreare very friendly and able to put their hand on pretty much whatever you need in the Auto Parts world! They are not afraid to come from behind the counter and show you exactly where things are located! In a self serve world, these guys are amazing!

Waiting at a mechanics garage for needed parts from NAPA. The mechanic had to call a second time…read morechecking on the delivery. A period later the part arrived. The NAPA delivery person remained talking to people in the parking lot. After I left garage I noticed the NAPA delivery vehicle at a near by convenience store. It appears the NAPA delivery person has time for personal needs rather than doing the job of delivering parts.

Needed windshield wipers when one of mine started disintegrating during a downpour. Sales clerk…read morewas a very helpful cheerful young man who plucked the right sizes (not symmetric) for my VW, at a very reasonable price. That would have been good enough, but when this trained engineer (me) couldn't figure out which adapter doohickey to use he came out and (without being asked) expertly popped the wipers in for me, no charge, lots of no-problem-sir slack. Wouldn't hesitate to come here again.

This is a good place to go if you wish to be ignored. I was here on a weekday morning with my young…read moredaughter. There were three employees behind the counter talking to each other. No one said a word to us when we entered or during the ten minutes we were walking out the door. Not seeing what I was looking for, we walked out the door. I certainly didn't want to be rude and interrupt them. I took my business down the road where I felt appreciated.

We LOVE John's Auto!…read more My wife and I had an engine issue while we were on the highway and were able to make it to this safe haven of assistance! Jason was extremely kind, ran the codes to diagnose our issue, and provided us with a full report, including potential options we could take -- all within 10 minutes and without charging us a single cent! He closed up shop while we were sitting in the parking lot waiting for a tow to take us to a dealership, and before leaving, he stopped by our car to double check we were okay before he left for the night. What a gentleman! Our experience couldn't have been better! If you ever have a need with your car, I highly recommend John's Auto Service!

We have used John's Auto for years. The service is the best you will find. Prices are reasonable…read moreand they offer the AAA Discount. They are prompt, courteous, and troubleshoot problems, to find solutions, in a most expeditious manner. Even more impressive is their honesty, they are quick to tell you if your automobile is in fine working order. I took my car in today, with photos to show the leaking coolant I found on my garage floor. After taking the time to thoroughly check all pipes, fittings, etc. and some discussion (detective work) we realized that it was the second car in the garage that likely had a leak. They would not take a penny for the work they did to set my mind at ease. I highly recommend John's Auto in Charlton!

These guys were great about getting me a new Extang cover for my pick up. The old one I bought from…read morethe previous owner when in Manchester was still under warranty. Since they are new owners they could have "blown me off", but took care of me with professionalism.

From the owner: Specializing in hotrods, car, truck, and SUV Hi-Performance auto parts and accessories. read more

Well.. let's just say they're a bunch of fuckin phonnies. My wife bought a 2015 Suburban, which…read moreseemed to be a great vehicle. And it was at a very good price And now we are realizing why. This thing has had all kinds of issues. And now they don't want anything to do with us. Needless to say. We won't purchase any vehicles from there ...ever again. And we've made it a point to spread the word that they are a bunch of phonnies.

I took my 2015 Chevy Silverado to McGee GMC in Charlton to have my front brakes replaced. I made an…read moreappointment and they took me on time and completed the job in a timely matter and the price was fare. The service manager Alex was very personable and treated me with respect. The new front brakes are great the technician did a great job. Thank you McGee service team for a great job. Hays Williams

I had a slow leak in my tire. They fixed it and said they wouldn't charge me for it. They were…read morepolite and efficient. It was my first time there

Chance the manager and Paul the technician were outstanding. Smart, kind, competent and reassuring…read moreeven though - maybe especially because - I ran into a car problem far from home.