I take back all of the nice things I said previously. I sent Mrs B here earlier today because she…read moreneeded wiper blades and I thought they would take care of her and install them for her with no problem. WRONG. Duse sold her the most expensive blades (fifty bucks worth) without asking her any questions. WTF. A set for half the price would have been more then enough. Hope it was worth it. I'll be taking my business elsewhere

I ordered a starter online to ship to home. Had it installed and it didn't work. My son tried to…read moreexchange it in Southbridge and was given a hard time. So I went in and Rob was helping me. He was rude and said he couldn't do it. Then suggested that he would try to give me a refund because he didn't have one in stock. After a half hour, and another employee that was trying to take over to help me, he finally ordered a replacement. I have never experienced that level of disrespect and rudeness from such an unhelpful employee anywhere. Go to another store if you want help, or avoid Rob at all costs at this store.

These are the guys to call on when you need something more than just windshield washer fluid! They…read moreare very friendly and able to put their hand on pretty much whatever you need in the Auto Parts world! They are not afraid to come from behind the counter and show you exactly where things are located! In a self serve world, these guys are amazing!

Waiting at a mechanics garage for needed parts from NAPA. The mechanic had to call a second time…read morechecking on the delivery. A period later the part arrived. The NAPA delivery person remained talking to people in the parking lot. After I left garage I noticed the NAPA delivery vehicle at a near by convenience store. It appears the NAPA delivery person has time for personal needs rather than doing the job of delivering parts.

Just beware- every line item you ask to be checked gets you charged $115.00 for a RV, whether it…read moretakes them 5 minutes or 30 min to diagnose. Be prudent about what you ask to be done- not only charged by the hour, but by the line item diagnosis fee.

We had extensive work done and our whole heating system replaced due to mouse infestation. Campers…read moreInn did an awesome job replacing the furnace and ductwork and cleaning the whole system. Their management and customer service were awesome! GM Mike Starr and the Service Department were very attentive and made us feel like they appreciated us and our business. We'd go there again for service in a heartbeat!

RV Guy helped us by providing advice and pointing us to a nearby parts place where we could get…read morewhat we needed (a dog bone connecter). Helped us quickly solve our problem. So thankful for this friendly and knowledgeable professional. Will remember this kindness!

Awful!! No Show No Call No text! Confirmed 2 times during the time frame, called Peter 3rd time…read moreevening, no answer. No return call, no reason, no call next day. RV Fridge out, spoiled food & left with coolers of what was salvaged. Refused 2 technicians from other companies that day as I confirmed/ committed to Peter @ My RV Guys

When we moved here, our local community page recommended Scott and Five Star, so we took our car in…read morefor some routine work for the first time about a year ago. Since then, we've had major and minor work done on our cars, and every single time Five Star has been fair, honest, and outstanding with their work and price. They recommended an excellent auto body shop when I had an accident, and even their recommendations are spot on! As other reviewers have said, they always look over the car and let you know if they find problems. They don't fix anything unless they talk to you first, and they fix problems fast so you have your car back quickly. These aren't just the best mechanics in town. These are the best mechanics I've ever encountered. They've never told me there was a problem that wasn't there. Never upped my bill, or added new charges. They HAVE told me when I didn't need work, or when a problem wasn't urgent and could wait, and they've saved me money. Best. Mechanics. Ever.

Recently recognized for the Local community choice award winner for Best of Central Ma!!! Congrats…read moreScott!! Such a harder working awesome guy!! I, as well as my Husband have been going to Five Star Automotive for years. I fully trust Scott's work. He is one of very few honest to goodness business owners who can be trusted. He does good business and has a great team working for him. His competitive pricing is amazing too! I never have to worry about my vehicles I have taken to him. He has helped us out so many times. He's got a great big heart. We're the average poor family these days with kids and he has given us breaks because had we gone anywhere else we would have been paying a heck of a lot more. He does great things for people and our community. I am forever grateful for him. I don't ever want to take any vehicle I own to anyone else. What Scott says is 100% trusted and there is no better place! He's a busy guy and it can take a while to get in for service. But often times I will drop my vehicle off on a Sunday night and be ready to come get it a day or two later. And that's quite alright with me!! They have been really good to us. All great people. Friendly and I swear I could give them all a hug. We tell everyone we see to go to Scott. It's not just about business for Scott, he gives his all and he cares about people. It truly is a fantastic business! You must go to 5 star! We love them!!!

worst thing I ever had to deal with never going back I brought my vehicle and was sent away they…read moresaid it was too loud when it is stock exaust with no problems with it it is factory

I brought my car in for an oil change and asked for an estimate on any repairs it may need to pass…read moreinspection. I left, ran some errands, and went home. A few hours later I went to leave an my car wouldn't start. I called Edwards, quite upset, and explained what was happening. Russell personally drove to my house to diagnose the problem. He found my car was out of gas due to a faulty gas gauge. The customer service is beyond top notch! Great, honest, guy! I can't recommend them enough!

Have only stopped here for gas. They are one of the cheapest around and they are full serve only…read more The attendants are always friendly. BUMMER, they are cash only for fuel.

I needed an inspection sticker on my car today, so I came to Jack's. they said to pull up to the…read moredoor, honk the horn, and then I placed my vehicle into park. When it came time to pull up, I was unable to put it into drive (or neutral, or reverse). The guys helped me move the vehicle, and when they checked, it turned out that the cable had rusted through. They were able to rig it for me so I was at least able to drive it until the cable is replaced, and I was also able to get my sticker. I was in the right place at the right time for the cable to finally wear out, that's for sure! Everyone was so nice and extremely fair. I can't say enough good things!