Uneducated employees. Do not take your car here. Especially if you need an inspection sticker. The…read moreguy doing the inspections has no idea what he's doing. He'll fail you for something that should be completely passing. Stay far away and give your money to a well deserving business. Not this one.

Service was slow and undependable . Took forever to diagnose . Charge a ton of money to resolve…read moreissue . No parts required, just labor ! Not even a quote for repair . I should have known better ! Always highest gas prices around ! Lost longtime customers . Avoid this trap .

I had a slow leak in my tire. They fixed it and said they wouldn't charge me for it. They were…read morepolite and efficient. It was my first time there

Chance the manager and Paul the technician were outstanding. Smart, kind, competent and reassuring…read moreeven though - maybe especially because - I ran into a car problem far from home.

Excellent service! Always polite and professional, inspection service can get busy but happens on a…read moreconsistent basis. Be patient or get there when less busy.

Always quick and efficient and very polite here. Parking lot can get crowded but if you go at a…read moreless busy time, then it's an easy in and out.

I've written 2 rave reviews about Bay Road Inspection on Google but today was different. The same…read morekind young man I usually see there was not there. My inspection was done by a grumpy old man who hollared at me like I was an annoying child when my inspection was done. He was not friendly at all. I was late on my inspection (due in April) and so he gave me an April sticker even though the inspection should be good for a year. My son was also late for his inspection but the place he went to 2 days ago gave him a July sticker because this is July! I will go there next time. Sad. I've never given ANYPLACE 2 great reviews - except this place. This will now also be my first 1 star review.

Do not go here if you respect others and your health. Both guys doing inspections today with no…read moremasks and no care whatsoever about their customers. Last time I'll give these guys my business.

If you ever need to get your automobile fixed this is the only place I'd recommend. Steve has…read morehelped me multiple times with my truck and also my Jeep. He is quick to investigate the issue and explains everything that is involved and lets you know the cost of parts and labor and also his prices compared to everyone else are VERY reasonable! He goes above and beyond and so do all the people working at this shop. Very helpful and friendly, they have integrity which is rare to find these days. When you deal with this shop it's like having your good buddy hook you up and help you out! Honestly I can't say enough good things about this business. When I was lied to by another person about what was "needed" I got a second opinion here and THIS was the correct opinion. It all went exactly how I was told. These guys really care about their customers and their work. You would be doing yourself a disservice by going anywhere else for your automotive needs! I will be going to them always and you would be wise to do the same! Best mechanics around right here!!

Went in for diagnosis . Ended up paying for $1000 repair that didn't address the problem I brought…read moreit in for.

Diamond Automotive - A Rare Gem in Auto Repair!…read more If you're not already a customer, you're missing out! The team at Diamond Automotive is honest, friendly, and incredibly fair with their pricing--something you don't find often in this industry. They treat you right, and trust me, it all comes full circle. Great service, great people, and great value. So drop in and say hello to David, Johnathan, and the whole crew. And don't forget to tell them Cooper sent you... woof woof!

Poor experience for vehicle inspections. I took two vehicles there to be inspected and they failed…read moreboth. I took the vehicles to different inspection stations and they passed without any issues. I'd avoid this place unless you want to pay for unnecessary repairs.

I went there not long ago for an oil change and I dont know who did it but her car has been acting…read moreup lately and making noises and on the verge of stalling. We go and look at the oil and there was absolutely none in there. I have never had an issue before until the other day so I dont know what happened. There is no leak or anything.

Stay away!!!!! Was told one price one day which was agreed upon then charged a extra 600 the next…read moreday for the same part cost and labor, I complained and was given the original price we agreed upon, i now wonder if I really need the repair they said I did. I feel bad for how many customers they have probably screwed with this tactic, they claimed it was a mistake but that was not the case they clearly were trying to rip me off. They may be AAA certified but that means nothing to them it's just to help them lure in more people to rip off.

I have gone here for a sticker and got hassled for tinted windows even know I had absolutely no…read moretint on my windows.

I wound up at Robert's Auto with an inspection sticker that had expired 6 weeks prior (long story),…read moreand not only did I get to be in Holland MA for the first-time ever, these guys got right on it and I was out of there in no time. Kudos to the man who did it who must have climbed in my car and thought "what on earth?" because my car was stuffed with all of my breakables during a move. During the inspection, my dog and I sat on the wooden bench outside and watched the action drive by (surprisingly a lot, as it is right at a corner so I assume most people need to drive by here). Went inside to pay, the usual convenience store goods/snacks plus fishing stuff, if you are headed to the lake for a day of fishing. I drove by the lakes on my way into town, they are really pretty so I asked the guys there if they are for swimming as well? It doesn't sound like they are what you would want to swim in, but for being out on your boat or canoe, definitely. Swing by Robert's for your drinks, snacks, bait (and an inspection sticker, if you need that!) and tell everyone you enjoyed your time in Holland.