excellent work and timing was would they quoted too. I would recommend them anytime for any work to…read morebe done my vehicle or anyone else vehicle

I don't understand why there aren't 500 reviews. These guys are incredible. You won't find anyone…read moreelse in this business as honest as them. hard-working honest, and they know their stuff.

The service is excellent and they arranged a loner car for me so I didn't miss work! A wonderful…read moreexperience all together. I am now a loyal customer for all my car needs! Thank you ESP!

I was super duper impressed by my experience at ESP Auto. I needed an oil change, inspection, and…read morenew tires. They were totally fine with me ordering my own tires, did a great job on the oil change, and despite not doing inspections directly: sent my car off to be inspected at another shop. The attitudes of the staff were amazing (contrary to my experience with Complete Automotive in Easthampton). They went out of their way, were affordable, and really seemed to care about my experience. We'll be going to them from now on.

When you need automotive repair and want to be treated respectfully and like a member of the family…read more- this is the place to go. They are meticulous, respectful, clean and actually CARE about their customers. They deliver - your vehicle done right - the first time. Oh and the most important thing....well one of the most important- reasonable HONEST, prices. I am just a customer, but I hand our their cards, always recommend them and send everyone their way. You will always see their lot full because once you deal with them, you're not going to leave.

I just moved to the state. My truck had a head gasket issue. They could have charged me a lot to…read morefix but instead they were honest and told me the deal. Also waived the fee for diagnosis! I have been back twice for other cars and will continue to go there for a long time (at 60 not sure how long that is ). As honest as they come here! Do not hesitate to use this place!

Been taking my car to ARC guys for years but never has it been more helpful then this past year…read morewhen my Subaru cross the hundred thousand mile mark. If you haven't gone to ARC before and you need to know these guys are old school and will do whatever they can to patch your car together on a budget while educating customers on what you need to do for maintenance to make it last as long as possible. My mechanic John probably doesn't want to it advertised because I get the feeling he doesn't really LOVE fussing with my car these days but I have to say it anyway...Today he put some space-age material on my ancient exhaust and got it to pass inspection when we never thought it would. They bought me another year in this old car. Thanks guys!!

As of right now, this place has five stars and nine reviews, an extremely high score. That's the…read morereason I drove forty minutes out of my way to get my car fixed here. I'm about to put a ding in that score. I went here over my usual guy because I'm a layman and thought maybe brakes required a special skillset. I wanted to get it done right. I brought it in and was told the brake pads- or whatever- are worn down and are pretty much just metal on metal, in the front wheels. The rear brakes aren't great but I could put those off for now. I was told it would cost $550, and that that would mostly be in parts. I grimaced and took the hit. A week later, my brakes aren't working so well. Something about air in the line, everyone tells me, because the pedal depresses almost entirely to the floor before I get any braking traction. I call the shop and describe it. The guy tells me that doesn't sound like air in the line at all, it sounds like the... something, I forget, and it'll need replacing and lots of work. At this point I start to see what's going on here. I say "I'll think about it" and hang up. I brought the car to my usual guy. He says Arc Garage did a crap job and didn't reconnect the hoses correctly and sprayed (something) on the (something), which I was made to believe was a bad move. He asked what they charged and I told him, and he said "Oh, you got ripped off so bad. Oh wow. That was a $200 job." He then told me the fix he'd just done was $50 and to come and get it. I won't be making this mistake again. Also, what the hell Yelp, please don't lead me astray like that.

We take are cars there for everything! Love the customer service never had a problem with them…read more if your car needs anything else, they will contact you i took my two cars for *check engine *catalytic * oil change and more

Went there to get a sticker. Was talked into a rejection sticker because my plates were fading…read more Should not have done it. I was told I wouldn't have to pay a second time. Took about 12 weeks to get them back. Go back to A&P for my sticker and they put the sticker on and tell me I have to pay again because I didn't bring them a paper I was never told about. Never told about ! Not to be trusted. Never go back.

I've been going to John's Auto's for a long time now. Probably the best Mechanic I've ever been too…read morein my 40 plus years of driving. Keeps up with the latest car electronics and explains the issue and the fix. Totally trust that my car will be fixed the right way and you always leave there feeling like you got an honest price for the work that was done. If you want a trusted mechanic John's Auto is the place. Don Corey Charlton, Mass

We LOVE John's Auto!…read more My wife and I had an engine issue while we were on the highway and were able to make it to this safe haven of assistance! Jason was extremely kind, ran the codes to diagnose our issue, and provided us with a full report, including potential options we could take -- all within 10 minutes and without charging us a single cent! He closed up shop while we were sitting in the parking lot waiting for a tow to take us to a dealership, and before leaving, he stopped by our car to double check we were okay before he left for the night. What a gentleman! Our experience couldn't have been better! If you ever have a need with your car, I highly recommend John's Auto Service!

My family has been going to Pro for years, and we have had 5 cars serviced here for a good long…read moretime. Never pushy or trying to trick you into services. They suggest everything needed with pictures and explanation, but never pushy about it. Today I called for a slow-leak in my tire due to a nail. "Come on in" they said. 10 minutes after I arrived, I was driving away, all fixed up, AND NO CHARGE. Always very friendly on phone and in person, and will explain everything to you in detail if you ask.

I have brought two vehicles to Pro Automotive and had a positive experience both times I found they…read morewere honest and very capable I highly recommend them !!! Thanks for your hard work

Went to Ed's on a friend and mechanic suggestion. Had two flanges on my exhaust that were in need…read moreof replacing. Staff at Ed's (including ed himself) was super helpful totally explaining the problem and what he could do to fix it. The shop is very clean and well run. Even though I didn't have an appointment my wait time was very reasonable. Price was fantastic and so was my experience. Never again will I go to the "chain" muffler shops when Ed's is so much better.

Exceptional service at fair price! It was my first time there and I was very impressed with…read morequality, price and efficiency of everyone involved in the repair. Originally came in for an estimate, the job was completed and I was back on the road in about an hour. Would definitely recommend Ed's!