Great service and clean inside The wait is not long …read more Trustworthy and honest people. Little pricey though but good service out weights it

I am very impressed with the prompt, inexpensive, thorough service they provided me. I have heard…read moreof this business for years but have a friend who is a mechanic that often fixes my cars I needed an oil change and bulbs replaced immediately and they had me in within a day did the service and a tire rotation for less than what I had expected one of the bulbs went out again they took me right in replaced it again and rechecked connection at no charge. I was very impressed. Their receptionist is very helpful, friendly, and kind. I was also impressed with the mechanic who came out and explained everything to me. Highly recommend five stars.

Everything was wonderful. Ira and Chris were top notch! Talked to them about finding a truck. Ira…read moreis very knowledgeable and laid back. No high pressure sales here. Took the time to listen and it paid off in many ways. Truck I got is wonderful !!!

Chris and Ira are professionals and know how to get the job done well! You will purchase à quality…read morevehicle at a reasonable price. They will assist with all details, easy! I wouldn't buy a car anywhere else!

great service and friendly people/ plus they are animal lovers and do so much for the people in…read moreour araea

My 2022 Tuscon was running poorly. I brought it in and since I needed new tires, I told them to…read morereplace the tires. So at this point, I'm spending quite a bit of money for tires. I was told there's a "diagnostic fee" if there of $209.00 if they don't find anything wrong. Well, they found that I needed spark plugs For $450.00! Yikes, that seems like a lot of money, so I thought that since they were doing work on the car, I wouldn't have to pay the $209.00. When I went to pick up the car the charge was on there for diagnostics. When I complained about it, I was told that they have to pay the technician to do the diagnostics. Isn't that part of doing business? I could see paying that if I decided not to have the work done, but they were doing the work and charging me for that time as well. I've been doing business with Gary Rome Hyundai since 2010 and when they were on Main St., they bent over backwards to make sure you got excellent service. Now, they only seem to care about making more money. I'm sorry to say that we will be taking our business elsewhere in the future. Shame on you Gary Rome.

Even though I did not purchase a car from them, they were very upfront with me that it was a…read moresalvage car and the work they did on it. He stated that the State has to inspect his cars before he can sell them. I just like the honesty that he provided to me.

Never made it in the door…read more I called three times to identify the car I was looking at and make an appointment to test drive it. Spoke with Nick each time (not Greg, who is listed as the point of contact everywhere else). Called three different times to get information and try to set an appointment (it was a little troublesome to schedule an appointment, but we settled on a time and date. Weekend wasn't possible because it was "a little too busy"). When calling to confirm the appointment, Nick had forgotten there was an appointment, had forgotten the car/s I was interested in, Despite having spoken to him less than 24 hours before. He also asked if there was any way I could come in earlier because he had to leave early. Not possible because I scheduled time off of work for the appointment because the weekend was "a little too busy". This looked like an okay deal, because of prices. I was willing to go with a different bank than my own (that won't finance rebuild titles) in order to get more car for my money. And while I know personal skills aren't the same as autobody skills I have zero confidence moving forward based on basic customer service. Maybe Greg is a joy to work with, but I won't go near this place. I am spending money on a car this week. They just lost it.

I went to a dealership to figure out the problem they couldn't help me…read more then I went to Ken's auto. They checked my truck out, they figured out it was the fuse They didn't charge me. Great service!

As a female, buying a snow plow, I found these guys to be helpful, honest and knowledgeable. Not…read moreonce did they talk down to me. Very nice people, awesome Boss plows and good work!

Great place to buy a car! Chris Bousquet who is the used car manager was great too! He helped get…read moreme my platinum truck. My salesman dre was amazing as well. I recommend anyone looking for a car to stop there.

I purchased a 2022 Bronco Sport Badlands from Marcotte Ford and was sold a $1,600 Preventative…read moreMaintenance Warranty by Bill Mackey, the person who completed my transaction. The way this plan was explained to me during the sale was misleading and not what I expected. Bill told me the warranty would cover routine maintenance like oil changes, wiper replacements, brake pads, and one rotor resurfacing. He said to tell him how many oil changes I would need per year based on mileage, and that would determine my coverage. He also said I could visit any dealership for those services under the plan. After my third service visit, I finally asked for details on what the warranty actually covers. I was surprised. The service advisor laughed when I asked about rotor resurfacing, saying that rotors are almost always replaced, not resurfaced. They showed me that the plan only covers oil changes and cabin air filters, and my coverage ends at 61,000 miles, which is what I purchased. According to the Ford preventative maintenance schedule I was shown, none of the other services I was told about would be needed during the coverage period. I paid $1,600 for a plan that only covers a few basic services and is not worth the cost. Future customers should make sure they fully understand what they are purchasing before agreeing to this type of warranty.

Bought myself a car here, and I can't say how happy I am with the owners, communication, the car,…read moreand the whole process. I have wanted this car since it first came out in 2007 and I could never find one I could afford. I randomly looked online and the second I saw it, I called and told him to mark it sold. I was there within 48 hours to test drive the car, and left a down payment to secure it. A year plus later, I still love my car. The area is a bit of a rough but that's not his fault. Worth the LOOOOOOONG drive for us and will be going back in the future if we ever need another car. TY Mike I still Love My Subaru.

From the owner: We are a customer service driven dealership. We sell top quality vehicle at affordable prices…read more.Serving the community for over 25 years. We sell both American and Import vehicles as well as trucks and suvs. We offer servicing for all vehicles we sell and will even go to the DMV for you for free. Whatever we can do to assist you in your vehicle purchase we are willing to do.

Reliable cars with honest service. It's a small family owned car lot that's been around for a…read morenumber of years. Reach out to Jim if you have any questions. I've bought a number of cars over the years and have always been treated well.

We have purchased three Jeeps from Bertera. A Wrangler and two Grand Cherokees. Our first two…read moreexperiences with the team at Bertera went as typically as to be expected and Dan was very good at seeing us through the purchasing process. It was the third vehicle purchase that took an entirely different turn. The purchase process was typical and upon delivery after all the paperwork was completed and we now own the car, something went wrong. The car had a serious issue that caused it to idle and run as if it was not firing on all cylinders. This was due to a factory failure to inspect the car before shipping to the dealership. Long...long...long story short: the team at Bertera finally figured out what was needed to be done (a complete replacement of the wiring harness, replacement of the coil and a couple of the fuel injectors replaced). Dan said "Everything is fixable..." and though it was a lengthy series of attempts to get there it eventually was fixed and we now have our car. It's difficult to give dealerships and salespeople trust in this day and age, but I truly believe these people are doing what they can to build a good relationship with their customers and do the right thing. We will recommend them to our friends and when the time comes we will be back for our next Jeep.

I purchased a BMW 740i from Bertera Dodge Westfield in November 2025 and unfortunately my…read moreexperience has been very disappointing. First, I was never informed during the sales process that the vehicle only came with one key. When I received the car, I specifically asked the salesperson whether there was a second key, and I was told that there was and that it would be mailed to my California address together with the license plate. However, only the license plate arrived. When I followed up later, the salesperson told me he had just discovered that there was no second key and that he had not checked the documents at the time of sale. This lack of accurate information was frustrating, especially since a replacement key for this vehicle is expensive. Second, the handling of the registration and license plate process was extremely delayed and poorly managed. The transaction was completed in November 2025, and I received the car in early December after shipping it to California. The dealership arranged a third party to process the license plate, but I did not receive my plate until late January 2026. As a result, I was unable to drive the car for nearly two months. Additionally, after more than a month of waiting, I was told that a California smog check was required before the plate could be issued -- something the dealership should have known and communicated from the beginning, especially when selling and shipping a vehicle out of state. At this point, I am simply requesting that the dealership provide the promised second key and resolve this matter properly. Buying a vehicle should be a straightforward and transparent experience, and unfortunately that was not the case here.

Great shop. Popped in for an inspection and everyone there was friendly and funny. In and out very…read morequickly. Prompt, professional, and kind service.

Won't come back here. One of the employees openly and unequivocally insulted my wife for being a…read morewoman. The kind of thing 12 year olds say, not grown adults. If their judgement is this poor then I don't want to know what they could be doing to my car or my wife's.