They used to be a great dealership/car repair but now not so much. The owner is not around like he…read moreused to be and the people running it don't seem to know much about customer service. When a car is purchased and well under a year later it needs a big job done and there is no discount other than the AAA discount. It isn't even the full 10% discount with the amount that was quoted. I am very disappointed with Brills.

I am 100% happy with the car I bought from Dave at Brill's Auto Sales…read more The 2008 Camry was a Great buy. A very good guy easy to deal with. Registry run and inspection sticker was much appreciated. I'll be back to see him for my next used car buy or for any repairs I may have.

I have had good dealings with Pelham Auto in the past. I just returned from them, having had…read moreprobably the worst customer service anywhere in years. I first waited several minutes while the agent (not Jason, who is very professional), finished up with another customer, then spent some time shuffling papers. When I got the agent's attention, I started to describe my situation when the phone rang. "Let me take care of this." Ten minutes later I was still waiting. When he finally got off the phone, he asked me why I was there, all the while playing with the papers in front of him. My problem was with the air conditioner. "We don't do air conditioners anymore." I told him I wish he had told me that ten minutes earlier. "We didn't get that far." Why on earth not?? I would still go back because I believe they do good work at a fair price, but only if Jason is standing at the desk.

Pelham Auto does good work for a fair price. I find them to be very reliable in regard to their…read morecommunication with me, the work done, and the speed with which the work is completed. They are very experienced mechanics, and they are pleasant to do business with. Five Stars all around. Rad.

Gil told me to arrive early for my oil change, and the crew including Dan got me in early. I've…read moregone to Gil's for oil changes, and other repair. There's an ATM right outside their waiting room and office for cash needed for repairs. Gil's Auto is a quality auto shop with heart--they really care about all kinds of cars, and their owners. I am still surprised by the affordability of their prompt service, and continue to be a returning customer. They just needed to move to Belchertown from Amherst, and have a bunch of warm letters from residents of Belchertown and other places greeting them warmly. Their new garage isn't far from their old location in Amherst and has good company in the variety of services offered in this auto plaza--Pelham Auto Repair, Pelham Auto Parts, Jimmy Burgoff (.com) Movers, and the UHaul Rental Gil's office offers. They aren't above working as a team to push your car into the shop and breaking a sweat. That's what you'd need in your auto crews. I think they are in good company here, Creation willing.

I was very happy with the service I received at Gill's auto repair. I could not get my car to…read morestart and I had a Uhaul trailer attached. Gil himself, came to help. It was a Saturday afternoon and all the other auto repair shops were closed for the weekend. He was just about to close. Also, I thought he was going to be very expensive for the service, but he was extremely reasonable.

Can not give high enough reviews. 10 stars out of five. Incredibly kind boss and team. They fixed…read moremy breaks, calipers and break pads in one day for an excellent price. They went above and beyond and did some extra labor removing my bearing that they did not charge for. Talented. Knowledgeable. Generous. Efficient. Lovely office. Great place great people. Thank you. I Will always recommend American Muffler and Brake in Holyoke.

I asked a simple question gave me a sarcastic answer and hung up on me. Extremely rude they chopped…read morefor that smh

Great experience, I'll be coming back for sure. They got me in the next day to look at my car and…read moreeven fixed it before I had to go to work (not that I was relying on that, but it was a great surprise). Everyone who works here was nice and helpful, even appreciated the other customers that were waiting. Great vibe, definitely bring your car here. Also very fair pricing!!

I brought in my car for repairs, and I was concerned that the damage done would be astronomical…read more I'm grateful to say that the experts and staff at College Street Motors are an experienced and wise team, because my fears delayed me from getting the new tires I needed. I had driven on a flat, and if you're unaware, this can rapidly degrade the quality of your drive. You can wear a CB joint, your axel, or your rotor, if I recall, and too much wear on these can do immense damage to your car's future. I had replaced two of my tires and still felt a wobble. How could it be the tires, I thought? This is why College Street Motors' experience comes into play. The car might as well be a multi-piece orchestra, with brake drums, piston percussion, and wheel woodwinds. I don't intend to go over the top with this metaphor, because it sounds like a bunch of noise and shaking for me. The mechanic left me a very detailed note, describing how there was nothing more discernible than the loud noise coming from the tires I had yet to replace. No wobbling due to damage to other parts of the car. Plus, I believe they warranty their work, maybe I'm just thinking of my AAA membership. After my tires were replaced, I was relieved at how right they were. As internal combustion engine drivetrain cars are complex, so are electrical cars in their own way. It's a world I have yet to get into, or may never dig deep enough to really gain a foothold of experience. Luckily, there're mechanics just down the street for me that took only a bit of time to diagnose the problem, find a tire match for the ones I had just gotten new, and then both install and balance. I bet their experience pays dividends to other customers, too, who are hoping to make sense of a new problem with little labor and diagnostics. Thank you all, even the pickup with your front desk team was pleasant.

This place is the best. They have been amazingly kind, accommodating, and reasonable in the three…read morevisits we have had (oil change, tire replacement, repair for skid plate), and I hope to do all of our auto-related business here. My partner and I both feel the same way despite having visited entirely independent of one another. Feels weird to say this about an automotive shop, but they restore my faith in humanity. They deserve your business, and you won't be disappointed.

Loreen and everyone at Hargeo Auto are just terrific!!…read moreProfessional, friendly, super knowledgeable, responsive & generally awesome. If I had known about them when I lived in Amherst I would have happily driven the extra miles to have them take care of my car.

These people are honest... they diagnose the problem and fix it in a reasonable amount of time for…read morea fair price. I have been going to this place for MANY years, because like so many other lines of work, when you find an honest one stick with them.

I've been coming here for years. The guys here are reasonable in price (comparable). I like that…read morethey don't try to man-splain any issues I have had, they treat me like I'm any other customer. It does smell like rubber... STRONG! There are tires all around the waiting room...it is a tire place after all. So don't expect comfortable chairs or luxury. I'll take it along with the respect they give ANY day!

Hawley's Auto Repair is an incredible business. The customer service is great, the prices are…read moreincredibly reasonable, and overall its an amazing environment. EVERYONE should go to Hawley's!!!

Been going to Bob Hawley for 20 years now. Bob is honest and reliable and does great work!read more