The folks here are really nice and generous. I pulled in to check the air in my tires, and someone…read morecame right out and offered to do it for me. Turns out I was too low in all 4 tires, and when I mentioned that the dashboard light is always on, which makes it hard to know if there really is too little pressure, he got the machine to test the sensors in the tires and confirmed that they are all working. And all of this without charging me at all. Really great to have a neighborhood place like this.

I brought in my car for repairs, and I was concerned that the damage done would be astronomical…read more I'm grateful to say that the experts and staff at College Street Motors are an experienced and wise team, because my fears delayed me from getting the new tires I needed. I had driven on a flat, and if you're unaware, this can rapidly degrade the quality of your drive. You can wear a CB joint, your axel, or your rotor, if I recall, and too much wear on these can do immense damage to your car's future. I had replaced two of my tires and still felt a wobble. How could it be the tires, I thought? This is why College Street Motors' experience comes into play. The car might as well be a multi-piece orchestra, with brake drums, piston percussion, and wheel woodwinds. I don't intend to go over the top with this metaphor, because it sounds like a bunch of noise and shaking for me. The mechanic left me a very detailed note, describing how there was nothing more discernible than the loud noise coming from the tires I had yet to replace. No wobbling due to damage to other parts of the car. Plus, I believe they warranty their work, maybe I'm just thinking of my AAA membership. After my tires were replaced, I was relieved at how right they were. As internal combustion engine drivetrain cars are complex, so are electrical cars in their own way. It's a world I have yet to get into, or may never dig deep enough to really gain a foothold of experience. Luckily, there're mechanics just down the street for me that took only a bit of time to diagnose the problem, find a tire match for the ones I had just gotten new, and then both install and balance. I bet their experience pays dividends to other customers, too, who are hoping to make sense of a new problem with little labor and diagnostics. Thank you all, even the pickup with your front desk team was pleasant.

I have had good dealings with Pelham Auto in the past. I just returned from them, having had…read moreprobably the worst customer service anywhere in years. I first waited several minutes while the agent (not Jason, who is very professional), finished up with another customer, then spent some time shuffling papers. When I got the agent's attention, I started to describe my situation when the phone rang. "Let me take care of this." Ten minutes later I was still waiting. When he finally got off the phone, he asked me why I was there, all the while playing with the papers in front of him. My problem was with the air conditioner. "We don't do air conditioners anymore." I told him I wish he had told me that ten minutes earlier. "We didn't get that far." Why on earth not?? I would still go back because I believe they do good work at a fair price, but only if Jason is standing at the desk.

Pelham Auto does good work for a fair price. I find them to be very reliable in regard to their…read morecommunication with me, the work done, and the speed with which the work is completed. They are very experienced mechanics, and they are pleasant to do business with. Five Stars all around. Rad.

Just bought a car at Reliance Auto. Amir was very helpful, explained exactly why the car was a…read morereconstructed title, and helped register the car for me. The car runs smoothly and is my favorite car I ever owned (2015 Prius) Very fairly priced, too!

The owner was very nice and upfront about the solution for my car - did not overcharge me or go on…read moreabout other issues that my car is having. Absolutely would go back!

The front desk staff and auto mechanics are always friendly and reliable. I have been taking my car…read morehere and their Hadley branch for many years, and each time, the service gets better. Thank you Amir, Kelly and team!

Air Conditioning fixed in car. I was satis with their service and the price was exactly as quoted…read more Thet have never tried to sell me things I do not need

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

So impressed with the body work on my Ford truck. I recently had a headlight and dent on the hood…read morerepaired at North Amherst Motors and the results exceeded expectations. I am meticulous on my truck's appearance and the results from their work has it looking at showroom quality. Not only is their work exceptional, their pricing is excellent as well. Why could I know this you may ask? My Niece is a trade school student and she has taken courses on auto body work estimates and I had her price my vehicle's damage which totaled 2,070 dollars. She said that was a reasonable and competitive price for the existing market. My total from North Amherst Motors: 1.880.00. All I can say is- WOW. You will not be disappointed if you have your body work done at North Amherst Motors- in fact you will be impressed. I can't say enough about these folks and their work.

Horriable they told us all this work needed to be done he started working on our car goes over…read morestarts another car I said take parts off were going else where I posted the picture to facebook

I recommended Firestone in previous posts. I am now changing the positive review. Terrible…read morecustomer service. I made an appointment for 8 AM for a 5 to 6 hour repair. They finally started the repair at 1:15. At 3 the mechanic working on my car went to work on a different car. At 4 I decided to take my car and leave. The most expensive repair was done but nothing else. I will bring my business somewhere else.

Zbylut Motor Works has been our go-to garage for years, and they consistently provide outstanding…read moreservice on our German cars. The technicians are highly skilled, detail-oriented, and clearly take pride in their work. The prices are very fair for the quality and reliability they deliver, and the turnaround time is always reasonable. Our cars run beautifully thanks to their care--highly recommended for anyone driving a European vehicle.

Vehicle brought in and was diagnosed within hours. Picked up same day. Similar experience as last…read moretime. Ease of mind and quality service goes a long way. Thank you again. Rob McAllister Amherst

No longer using this shop after 7 years of being a consistent customer…read more They are short staffed and doing inaccurate repairs. I took my vehicle to another shop after a family member had an unsuccessful repair done at AE which they claimed fixed the issue. The repair AE recommended for my vehicle was not only unnecessary but far from what the vehicle needed.

I had two wheel bearings replaced at this shop back in August. One of them failed within 30 days…read more(I went to the dealership to have that one repaced) and now, 6 months later, the second one has gone bad. Needless to say, I will not be coming back to this shop, even for an oil change.

I walked in, knowing that the price to repair a flat might be the cost of a tire in some cases…read more Still, I was recommended by Gil's Auto and wow, I feel this team is a Tire Hospital, doing Tire emergencies all day. Can you believe I came back with to find my flat fixed within hours, and for less than a quarter of the price I expected? On a busy day where there were plenty of cars ahead of me and maintenance work closing the street beside Amherst Tire, they told me it'd be four hours for them to get to my car if they still had the time by the day's end. My expectations must have been so low, because I was more than willing to let my car sit there and slow leak its way to a repair by the morning. They mentioned their Early Bird program, too, if you had to drop your car off before they opened. (There's a mailbox with envelopes to fill out your information in, where you put your key in the envelope and seal it, then drop the envelope into a letter drop in the garage door.) I thought I might need to drop by in the morning. Two hours later, they had managed to get to my car. Two hours later, the slow leak was repaired, just needing a bit of driving to test the patching solution pumped into the car. I had estimated $200, thinking they'd be painfully testing where the leak was, doing some odd patching, removing whatever caused the leak.. I must have had an odd idea of repair since these folk only charged me for maybe an hour's worth of labor to repair the leak. The slow leak is gone, saving me the need of replacing two tires at a time! In a circumstance where they could have easily convinced me I needed more labor and more tires, they were a cost-effective solution, administered within hours on a busy day, and surprised me with how trustworthy they were. I hope you have a similar experience if you go, I am glad I was recommended here.

Excellent Service, professional and so friendly. I stopped in last minute because I desperately…read moreneeeded an oil change. (Life got in the way of the scheduled one.) I am not their customer but from CT but they took me in right away anyway and took care of it. Would highly recommend this business.

Scheduled an oil change and tire rotation 5 days in advance. I provided the year, make and model…read moreof my car. I scheduled the appt for 8am and arrived on time. My car was brought in right away and after an hour and 45 minutes I asked if it was going to be much longer. This is when I was informed that they did not have the correct filter. I ask how long it was going to take to have it delivered and they said it was only a few minutes longer. There was no apology for their oversight on not confirming that they had the correct parts needed and no discount for my inconvenience for having to wait. I was a 1st time customer. The service for a full synthetic oil change and tire rotation including tax was 105.97. I chose to support a local shop instead of a chain with thoughts that I would be supporting a small business and getting customer service that generally goes along with a privately owned company that wants to maintains a great reputation.

I am a busy person, attending graduate school while working full time in Boston. On the way out to…read moreBelchertown to visit my girlfriend for the weekend, my car vibrated so intensely I didn't feel safe. I was stuck in town until I could get it fixed. I called Tilton Automotive first thing Monday morning and asked if I could be seen as soon as possible. Although they said they were busy, they made time and scheduled me to come check out my car because they understood my urgency. They were caring, honest, and professional. I felt like I was treated respectfully. They identified the issue with my front axel, and in the very same day, obtained the parts, performed the repair, and called me back before end of business! I was even shown the failed parts to confirm the necessity of the repair. My car feels better than ever, and I was able to get back to my crazy schedule with minimum impact. The team at Tilton, especially Fred, was the best! True lifesavers and real professionals that care for the customer at fair prices.